Excellent expertise and suggestions to fit individual needs. They take time to show you many…read moreoptions without pressure to buy.

All of my equipment works when I need it too. Overall, nice staff. Would highly recommend.read more

Outstanding! Cannot stress enough how satisfied we were with Jerry's services this morning!…read morePatient, kind and beyond knowledgeable. Need help with tv or tech? Look no further...A-1 Antenna is the go-to. Return customer for sure!!!

From start to finish, an "A-1" job! They were upfront with the price, timeframe, every facet of the…read morejob. I would definitely use them again!!

Nathan was very professional and kept us up to date on the process. Everything was completed in a…read moretimely manner and at a great price. Will definitely use this company again!

Tried to discuss tech security and man went on a weird Bible rant and started using slurs. Sounded…read moredrunk. Would not recommend.

WARNING: DO NOT DO BUSINESS WITH BATES ELECTRIC. If you do prepare for headaches and some sketchy,…read moreunreliable work that will cost you more down the road. You've had multiple opportunities to rectify the issues. Number of issues: 1. Knew when we built the home 5 years ago that they poorly placed the electrical panel in the basement. They failed to install per the plans and they placed it between the egress window and bathroom. Pretty ill-advised common sense move. Now that we are finishing the basement about a dozen contractors have stopped by and looked at it and said something along the lines of "who is the idiot that installed your electrical panel" 2. Within a year of moving in INDOOR outlets that were NOT sealed properly and were freezing from the outside moisture. 3. There is an outdoor outlets that has never worked on the side of the house. 4. Breaker keep popping on outdoor outlets. They went 15A instead of 20A. Once again, not great common sense for outdoor outlets. Overall, this is not a company I would do business with. Once they cashed the check, there is no follow up or even communication to warranty their work. One positive is that the electrician working on our home was flexible and always tried to meet our request.

I purchased a new townhome and it needed lots of electrical work…read more They sent two men they have worked tirelessly for a couple weeks on my house .... This is not a flyby night company everything is done by the book. It was not cheap. It was very reasonable. Don't forget in today's world you get what you pay for! Electrical work is very important to be done properly with permit and an inspection.

I highly recommend Northwest Electric. Jim was polite on…read morethe phone and assured myself the Electrian would arrive between 10-1030. Steve arrived at 10AM. He was polite and courteous. Steve explained the failure of my outlet and corrected the problem.

We had previously used Northwest to upgrade our service panel and mast. Jim was very knowledgeable…read moreand explained the proposal in detail. Great job on that work a year ago. This summer we were in a time crunch to get our house on the market. We turned to Northwest again to make certain we were up to code. Jason did the work and was fantastic. Again, explaining all work, and doing a thorough job. We'll use them again on our new house.

This is an excellent company. The owner, Shannon, arrived on time, finished 9 screens in record…read moretime, and kindly helped me tape up a broken window. You just can't beat the quality, value, and service. Highly recommended!

If you're in need of screen replacements OnSite is the company! From initial contact bid with…read moreShannon, communication with job coordinator Tracy & job completion by Max they are the very BEST in providing excellent quality service to their customers before & after job completion. Thanks again! Elaine, Crystal City Mo.

We had a very poor experience with another company when researching windows and installation and…read morewere a bit cynical of contacting another business. However, the process of obtaining a quote was indeed as easy as Zen Windows website makes it out to be; check out their website and watch the videos. I completed their form with the number of windows, approximate size and the requirement that the windows must meet a minimum efficiency. A reply was quick and thorough and above all easily understood and answers to questions were immediate. Dennis provided all the information needed should a permit have been required. Once accepted, Kevin came out within a few days to take specific measurements needed for ordering the windows. Within just over a month, we received a call asking if the installation could take place within 48 hours as they had an opening. Ed, Jimmy and Daryl were the installation crew who arrived promptly and you could not ask for a more conscientious and professional team. They seemed to get along and worked well with each other. Care was taken to protect floors and carpet, the installation and operation of the windows was explained, and clean up was meticulous. I had planned to shampoo my carpets after they were finished and Daryl did such a good job of cleaning up the floors I did not have to vacuum first! We had 6 windows replaced and opted for the Endure EN600 series double hung, Energy Star Certified windows. These windows were installed on a warm day in rooms that get the afternoon sun and it was immediately apparent that the sun gain was much lower than the previous windows. The wind is gusting today and there are no drafts! The total cost was a bit above some of the other estimates but after our previous experiences as well as the ease of the ordering process, the personable and professional installers- much less the quality of the windows- it has been well worth it.

Dennis and Rhonda were quick and fully responsive to my questions and made the whole purchasing and…read morescheduling process very easy. Their seasoned installers were very professional, prompt, and respectful of our home. They worked hard to replace our entire two story home in one day before bad weather was supposed to hit the next day. We feel like we got a great product that will last for many decades which also has a great warranty. I would definitely recommend them to anyone wanting the best customer service and no pressure sales with a great buying experience.

Doug is a no nonsense guy. Reviews your situation and gives you an honest assessment quickly. He…read morefollows up in a reasonable amount of time. He couldn't resolve my issues but he was honest and straightforward about the old equipment I have.

I have used VHS twice for work at my home. I had a Ring smart video/doorbell installed on the front…read moreof my home. Sure, I could have installed it myself, but would I have been brave enough to drill into the brick on the front of my house and not ruin everything? Probably not. So happy that Doug (one of the owners) knows what he's doing. He took care of ordering the parts, taking care of installation, and showing us how to use the app on our phones to get the most out of the system. He didn't try to upsell us on any additional products. We used VHS a 2nd time to install a smart lock on our home. Again, Doug showed us the various options available and pointed out we should choose a color that matched our existing hardware (I would not have thought of that on my own). He took care of ordering and installed for us. He ran into a few snags removing the existing lock and then getting the new deadbolt to latch. I can only imagine if my partner and I were trying to install, we would have been freaking out. Doug handled everything in stride (he's done this a few times). We thought we could download the app can get it connected to our Smart system ourselves, but again Doug was there to help us out when we got stuck. The personal attention that they give at VHS is unmatched. Communication via email with both Doug and Sean was easy and quick. They were available even after 5pm and on the weekend to work around our schedule. Of course, you could try to do everything yourself, but they take the thinking and arguing out of the equation. That's absolutely worth it to me!