1. Whitt-Mor Technologies & Consultants

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Saint Louis, MO

Whitt-Mor Technologies & Consultants

4.0 (1 review)
Open • Open 24 hours

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Services - Whitt-Mor Technologies & Consultants

Cloud services

Data recovery

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If you are looking for a company to solve computer or wireless issues, call Computer Solutions…read more After a couple of experiences, I am a happy customer. Initially, Computer Solutions was called regarding wireless issues at home. The local cable company was unable to provide consistent help after several visits, but a tech from Computer Solutions had a resolution in less than two hours. I subsequently had issues with my PC. A service company was called and after a couple of hours working on it, made no progress. I was charged for the service call, and told they would do some research on my problem. After a few weeks there were no answers. As a small business owner, an operable PC is vital. I called Computer Solutions at 9:00 on a Monday morning and had a representative on site by noon. By 1:15 my PC was working like new. When you have a problem, make Computer Solutions your first call Sales Rep Andrew Bader will do whatever he can to help you out.

This is the third time I could write a 5-star review for Computer Solutions in Sunset Hill. The…read more1st time was years ago when I was living in the country taking care of a family member. My computer was having problems, and I couldn't leave home. Someone drove all the way to where I lived and repaired my computer in a single visit. I was so relieved since I really depended on my computer. The 2nd time was last year when a different computer (a very heavy 27" iMac) needed to go into the shop for repair. There's no way I could have carried the computer, so someone from Computer Solutions came and picked up the iMac and took it to the shop for repair and afterwards returned it. Again, such a relief! The 3rd time was last week. My computer had crashed, and not only was I facing the loss of my computer but, more importantly 10 years of precious data. I had conferred with Apple tech by phone, and they were unable to do anything. I brought my machine to Computer Solutions, and in a very short time they were able to repair my computer and thus preserve all of my data. It felt like a miracle, and I was thrilled. My special thanks to Michael who was so knowledgeable, friendly and reassuring. The cost of the repair was much less than I had anticipated and, best of all, my computer was up and running. What a great experience!

Timeless Techs - Free play arcade games

Timeless Techs

(10 reviews)

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Everything went well each time I've been there. I've purchased such varied items as matchbox cars…read moreand rugs to antique tools and kitchen items. They have what looks like 10 billion DVDs so you could go there and buy a couple thousand. The furniture they have is beautiful and first class, as are the home decorations. I bought a great retro cookie jar that is one of my favorite things and the best part of all is that the owners are great and fun to talk to. Better yet it is a veteran owned store so patronizing them is a no-brainer.

CJ spoke to me on the phone, came to the same conclusion/diagnosis from my listing the symptoms as…read moreI was pretty confident was the issues of my laptop. This made me feel good about his expertise. He was familiar with the brand's known issues. I was able to get up there with my laptop quickly and CJ (and the others) welcomed me as warmly as the summer day it was today. CJ gave me a quick tour as we walked to his working room. I opted for buying a refurbished laptop (I asked for HP again) and he not only showed me something below my price range, but also newer and bigger screen. While I was there, CJ migrated all my data to the new machine and got it set up for me. I played Golden Tee while I waited after I explored the items they have on the sales floor. Will I be back? For further computer needs (oh ya how work is warrantied) or if I'm looking for, well anything they might have in stock (or be able to acquire for me)!

Avatara

Avatara

(8 reviews)

Downtown, Downtown St. Louis

This is a long story and an important warning, but I will try to be as concise as I can for the…read moresake of this review. If you're Avatara and considering suing me for this, know that I've signed no NDA and am framing this as my opinion. Signing a contract with Avatara was the worst decision my company ever made. We were originally looking for a local MSP who could manage our GCC High Environment, and there weren't many on the approved list from Microsoft. So we broadened our search and called an MSP we had dealings with in the past only to find out that they're now basically a glorified Avatara salesman. But senior leadership suggested we at least hear them out, so that's what we did. We work in the GSA space so CMMC compliance is huge for us. As in not optional. Our work with a large assortment of government agencies requires some pretty strict security standards to be met, one of the most visible of which being our use of hardware authentication tokens such as IdenTrust tokens and CAC cards. Avatara assured us during every stage of negotiation that they have plenty of GSA customers and are perfectly suited to handle these tokens. Well they weren't. They were never able to get the tokens on the local system to pass through reliably to the virtual desktops they wanted us to work from - but we were able to work around that by means of using local desktop profiles for key applications such as Outlook. They were fine with this and even helped get the local profiles setup during our migration. But everything changed once the trial period of was over. Without consulting us and without our consent they modified our DNS records and shut down our ability to setup new local Outlook profiles. This meant that everytime a workstation needed to be replaced we would be limited from that moment forward to only ever working within the Avatara Virtual Desktop environment, in which we couldn't use our authentication tokens and thus could not work. Some of our users, such as our CFO, have had her virtual desktop environment pegged at 100% disk utilization in task manager for weeks, causing the environment to be so slow and unresponsive that even something as simple as opening the task manager can take minutes at a time. Tier 1 support has proven useless not only because they never seem to understand what is being asked of them but because they lack the permissions within their organization to do much of anything except flag a ticket as resolve so as to misrepresent their SLAs. Anything and everything else requires your company's Avatara POC to submit a work order. Not to approve one -- Tier 1 support can't start a work order on your behalf that your POC then approved or denies -- your POC (who in my case is one of the owners of the company) has to stop what they're doing, log into Avatara's systems, access their management portal which doesn't actually allow them to manage anything so much as request changes, then submit a work order telling Avatara everything that Tier 1 has already been told. Then, if you want a response in less than 3 days, they'll need to email that work order to any and all contacts they have within Avatara and even that doesn't guarantee anything will be done. Avatara is very fond of claiming they can't do things (regardless of whether or not they'd previously done them or what your migration agreement was) on grounds of security and CMMC compliance. But not only has Avatara never provided us with Schedule D of our service agreement telling us what cybersecurity coverages they're responsible for, they have never provided us an SSP, POA&M, SRM, or any of the requirements for CMMC compliance. And worst of all: this company that denies us our every request on the grounds of security, ACTIVELY REFUSED TO TURN OVER OUR LOGS TO THE FBI following a hack that cost us tens of thousands of dollars and would (in my opinion) have not been possible from outside of Avatara's own data center. Our CFO has made it clear we want out of this contract. Most of the time that request is ignored. When it isn't ignored it is extorted for payment of the next 2.5 years up front and without any assurances that they'll return our data to us. Their behavior has been so malicious in my opinion that I genuinely don't believe their goal is to get money out of us for doing nothing, so much as it is to crush our business. If you are considering doing business with Avatara, Avatara Cloud, Avatara Platform or anything else these people choose to call themselves, I would encourage you to instead pile all your IT equipment together and set it on fire. That will not only be cheaper and result in less downtime, but you'll be able to rebuild faster.

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Vivint

Vivint

(34 reviews)

Downtown West, Downtown

used stl garage inc to replace a broken spring on a double garage door. Called at 4 pm in the…read moreevening and by 8pm the spring was installed. Originally when i called i asked anout pricing, very heistant to commit on anything. Finally told me the spring was 139.00 for low grade. When the repairman arrived he said he was 200 an hour, my math 339.00 so he started working. He constantly tried to up charge me with every thing. He said you need two new springs, new upgrade wheels, new this and that. Finally told him just fix the broken spring. I asked about a senior , military discounts and he said he would ask. said if i got both springs i could get a discount for sure. completed the work , he said it would be 636.08, i was shocked, long jump from 339.00, call his manager about discounts and said we dont give discounts, the repairman knew this before he call, just leading me along. I would not use this company. They are dishonest and they know it.

We've been customers for 7 years. We have 2 homes, both using Vivant. We sold one home and went to…read morecancel service for that home and it was like pulling teeth! Hard sell from the beginning to keep the service! We were transferred to 4 people to cancel service and still were unsuccessful! We had to tell the same story 4 times bc of this. We will now be canceling our other home and will start looking for a more customer friendly solution for our home security. Vivant must be ran by the mafia bc they will not let you cancel service without fighting you to the end!

Whitt-Mor Technologies & Consultants - itservices - Updated November 2026

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