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    Current Integration

    5.0 (1 review)
    Open 9:00 am - 4:00 pm

    Services - Current Integration

    Security system repair

    Security monitoring services

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    8 years ago

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    The VHS Group

    The VHS Group

    5.0
    (7 reviews)

    Doug is a no nonsense guy. Reviews your situation and gives you an honest assessment quickly. He…read morefollows up in a reasonable amount of time. He couldn't resolve my issues but he was honest and straightforward about the old equipment I have.

    I have used VHS twice for work at my home. I had a Ring smart video/doorbell installed on the front…read moreof my home. Sure, I could have installed it myself, but would I have been brave enough to drill into the brick on the front of my house and not ruin everything? Probably not. So happy that Doug (one of the owners) knows what he's doing. He took care of ordering the parts, taking care of installation, and showing us how to use the app on our phones to get the most out of the system. He didn't try to upsell us on any additional products. We used VHS a 2nd time to install a smart lock on our home. Again, Doug showed us the various options available and pointed out we should choose a color that matched our existing hardware (I would not have thought of that on my own). He took care of ordering and installed for us. He ran into a few snags removing the existing lock and then getting the new deadbolt to latch. I can only imagine if my partner and I were trying to install, we would have been freaking out. Doug handled everything in stride (he's done this a few times). We thought we could download the app can get it connected to our Smart system ourselves, but again Doug was there to help us out when we got stuck. The personal attention that they give at VHS is unmatched. Communication via email with both Doug and Sean was easy and quick. They were available even after 5pm and on the weekend to work around our schedule. Of course, you could try to do everything yourself, but they take the thinking and arguing out of the equation. That's absolutely worth it to me!

    Vivint

    Vivint

    1.0
    (2 reviews)

    I was happy with the service for a while, but then realized the coverage of the camera's was not…read morewhat we expected. When you talk to them all they want to do is sell you additional cameras and we did not want to purchase any more as they are very expensive. In October my car was stolen from my driveway in the middle of the night and my doorbell camera did not pick it up. I call them to tell them and they then inform me that it can't pick things up during the night as it does not have night vision, what??? I tell them I want out of my service as now I have to get a new car they say I have to pay $915, I can't pay that I have to get a new car. I'm not giving them another dime.. I was not going to write a review but they won't let me out of my service so I am voicing my opinion of them. Do not go with them, they are way tooo expensive and the quality of the cameras are not that good, you can find better quality with other cameras!!

    I have waited as my review said since the 13th of September this company told me the glass breakage…read morewould sent by that friday now I have called three more times and was told the one guy told me the one time they are not responsible if a drug dealer lives in my neighborhood the glass breakage will be sent out when it is sent out. I was also told the company didn't have give the 200.00 promised when my brother got their service. I have been with them since 2008 and now I want look for someone else this is disgusting and disrespectful. I have women living with me that come from crisis centers. They need to feel safe. I am counseling minister. I was told they are not sending because the new one will not work with old ones and the company doesn't want replace out of date items. The other company is not who I wanted but I might have change. Beware. Their response to my first complaint was they would resolve my issues the man I talked said he can't tell me when the sensor will be mailed out. He also told me that the sensor might not work the other other sensors according to the other companies might be right he know so i just need to relax and wait. I have been with them and paying on time since 2008 and they do not care about my safety and that of my room mates. I did not get the 200.00 for my brother having them through me and I just have to live with it. So becareful I feel I need to talk to the Better Business Bureau. This is not acceptable from a security company I am a senior citizen and Minister and counselor for abused women. I must stand up for my right from being abused by this company.

    Current Integration - securitysystems - Updated July 2026

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