Paul and his team are absolutely wonderful!! They are SO quick to respond anytime i need assistance…read moreor have a question about our security system. Thank you to the team for all you do!!

When we decided to install a system, Erker Security was very helpful in describing about the pros…read moreand cons of different options, and in matching their recommendations with our needs. They were amazingly flexible with the installation itself, accomodating the stepwise process of a home addition. Our system is easy to use, and just right for us.

We had 2 office computers down and could not print our invoices. This guy comes in.....LOL...like…read more(NEO) from the MATRIX....and sat down at our main computer.....did some clicks, got up, went to the other PC...clicked some stuff, then went over to our printer...turned it off, and cut it back on.......IN 2 MINUTES, WE HAD 25 INVOICES PRINTING!!!! WTF!!!??? 19 minutes at most....YELP, and YEP, U biz with small PC issues, or home office ppl, hit these guys up! I meant to give them 5 stars but this YELP app is trippin...(sorry WMT) u guys are the IT dudes, get them to fix that YO~

From the owner: We are a (Disabled-Veteran) Owned St. Louis based IT Support company operating as an MSP (Managed…read moreService Provider) who support Windows PCs, Macs and even Linux machines. We are currently working on Windows 11 Upgrades due to Microsoft ending their support for Windows 10, this coming October. We service the St. Louis surrounding area in a 30 mile radius. We do offer remote support or we'll come to you, pick up your device and deliver your device when the service has been completed.; veteran and first responder discounts

I've been a customer for Vivint for over 2 years. It has been the biggest mistake I've ever made…read more Absolutely terrible customer support, terrible non working equipment. I am still paying for the over priced non functioning system. It has been an absolute nightmare dealing with this company. They will not replace or repair their equipment without you paying for the extra warranty. They will also charge you for someone to come to repair their defective equipment. Stay away

For starters our phone wasn't compatible with their system....why didn't they know this? Finally a…read moremonth after we canceled the guy came to remove their equipment and he had no respect as to the damage to the walls or our home! He made zero attempt to clean up after himself, he left gapping holes in the walls, and staples in the wall still and on the floor. No apology no nothing. I don't recommend them at all.

The people that work there are incredible. Very professional and easy to work with - highly…read morerecommend!

Great customer service they answered all my questions!! Make your appointment ASAP!!!!!read more

Super convenient...affordable and friendly service. Helped me reprogram both FOBs, saving $$$ from…read morewhat the dealership was asking! Best around for prompt and courteous service.

Very prompt and professional service! Talked to the owner on the phone and he was extremely…read morefriendly and outgoing. Tech arrived in less than 30 minutes and quickly unlocked our car for us. Would definitely recommend for on site services.

I would not recommend Hackett to my worst enemy. Our system has never functioned properly since…read moreinstallation over one year ago. Our representative has failed to find a solution to the issues he has personally acknowledged and Hackett has refused to refund us the thousands of dollars paid for the system. They continue to call for past due balances on monitoring for a system that was not being monitored. The representatives are arrogant, ignore requests and take months to respond. Service (if they answer- which is extremely rare) can literally never fix the issue. I have experienced issues with them for years now in both my homes, two family members have had their Hackett systems removed and switched companies because Hackett is terrible in all respects. Our experience with Hackett is resorting to litigation. Do not ever use Hackett.

The monitoring station is very knowledgeable and neat to talk to. If I have an issue with my alarm…read moresystem they will try to help me.