Excellent excellent excellent!!! Marc is Very attentive,…read moreknowledgeable and thorough. Great work at reasonable price. He set up my receiver with multiple speakers, fire stick , phonograph and dvd player Then very efficiently hung a TV on the wall Highly recommend home theater wiz !

I read the manuals, I installed all of the wires correctly, but I still was not getting the results…read moreI was expecting from my surround system. Marc spent two hours with me, rearranged a few things, dove into all of the various settings, reprogrammed my master remote, and voila...all is good. He wanted to make sure I knew how to operate it so he had me run through all of the scenarios...and, he charges only a fraction of what his time is worth. Don't sweat it..just call Marc.

Mr. Harget provided timely service. He offered a great solution and implemented it very well. We…read moreare extremely pleased with the results.

Chase did an excellent job with our TV mount, absolutely recommend for anyone looking for this…read moreservice.

I am extremely pleased with the experience working with Jeff and Gary. The functionality of the…read moresystem is awesome. AV Experts has now installed Control 4 in both our homes, everything is perfect!

The best AV experience, personally and professionally. Audio Video Experts are creative and…read moreapproach the spaces with a holistic, personalized approach I haven't experienced elsewhere in St. Louis. They are quick, professional, thorough, friendly, and they've won customers for life with us.

All of my equipment works when I need it too. Overall, nice staff. Would highly recommend.read more

I was staying near The Sound Room on business (where I live in far Northern Wisconsin - we don't…read morehave home theater shops like this) I couldn't help but stop. Even though I wasn't a potential customer (I made that clear) I couldn't have been more impressed by the tour I was given. More than impressive equipment lineup - I can only assume (I should have asked) that my 'tour guide' was the owner of the company? This is what high end quality sound (and customer service) is all about. Kudos! Pic is my current setup.

I found Craig via Yelp and based off of the two reviews and pictures I saw he seemed like the…read moreperfect guy to accomplish what I was trying to do. I wanted all cabling concealed within the wall, new power outlet behind TV, and internet coax line moved to a closer hookup. He did all of that no problem and at a very reasonable cost. If I ever have to do this again I will definitely be using Craig at HTC again and will definitely recommend him to any family or friends.

This company only had one review, but it was good, so I took a chance. I called on Friday, and got…read morean appointment the very next day! (I'm tired of companies that don't offer appointments outside of M-F 8-5 hours, so this was huge and so refreshing!!) Craig came, installed my big, flat screen TV with hidden wires for an incredibly reasonable price! I was happy with his service, so I asked if he had time to mount my other 2 smaller flat screen TVs. (I'd just moved, but the other TVs were not a high priority, like my main tv). He was able to do that, and also added another cable wall jack. I was very pleased! He even asked for a broom to sweep up after his work. Book him - you'll be pleased!! Quality work at a great price!!

We used Custom Design & Installation when we moved into our home several years ago. We have been…read morevery happy with the quality of the equipment, the clean design and installation. Mike helped us out recently with an issue we had that was caused by a lightning strike. He did a great job. We are very happy with the service they provided and with their responsiveness. Highly recommend them.

From the owner: Custom Audio, Video, Automation, Lighting Control, Home Theater, Surveillance Systems, Security,…read moreRestaurant/Sports Bar System Controls.

We had an appointment set up for over a month. No one showed. They offered us a $20 credit to come…read moreout three days later. That is a joke! We wanted guarantee they would show up for the days later and that was not provided either. Paid over $300 for services and they have not even happened. I wouldn't use this company again if my life depended on it.

Scheduled a service, tech came out, said they could not do the job, charged me anyway then tacked…read moreon an additional "reschedule fee " which was not authorized, nor did we even reschedule. No attempt was made prior to the scheduling to get info on the specifics of service, to ask about equipment already available, or anything. Wasted a whole morning on this mess, and now I'm having to dispute the charges on services NOT completed which never should have been charged in the first place. (Charged as soon as we were out on the schedule despite the website claiming they don't til the job is done) This whole exchange felt like that sleazy car repair bait and switch scenario. Avoid this place. Something is definitely a bit sleazy here. New update: they sign you up for a monthly service fee without your knowledge or consent. Avoid this company at all costs. Extremely concerning.

Great company fast service willing to help left a company that had my alarm system on my house for…read morealmost 25 years and switched over here great price can't beat it feel very very secure knowing they are taking care of my home.

DON'T HIRE THEM! THEY DON'T ACTUALLY MONITOR YOUR HOME! I…read morepaid Assurance Protection to "monitor" my home for 4 1/2 years, with all monitoring running through my internet connection. Every six months we were sent a bill to renew our service, and we never agreed to auto-renew. When my wife and I moved to Chicago, we disconnected our internet... which should have prompted Assurance Protection to make sure that our everything was OK. They never noticed. Instead, after months of them having no way of not monitoring our alarm, they not only never noticed... but insisted on charging us full price for the past few months of NO SERVICE! I wonder how long before that they stopped checking on our ability to alert them! To top it all off, Donna, their uber-rude customer service lady, refused to even consider removing their bogus service charge despite it being for service neither asked for nor provided. When I became more insistent, she hung up on me. When I called back and asked why she hung up on me, she told me that I need to "find Jesus" and hung up on me again! I'm not sure which Jesus SHE believes in, but she sure seemed the polar opposite of the one in the Bible that I grew up reading! Don't you love it when dishonest people hide behind self-righteousness? Whatever you do, DO NOT TRUST the important matter of protecting your family and belongings to this nightmare of a company!

AA Audio has outfitted our church with all of our sound needs, building a custom system to fit our…read moreportable situation. Along with outfitting us with the proper equipment and components, the personal service and follow-up care has far exceeded our expectations. I highly recommend Mike and his crew.

From the owner: Sound system design, installation, and training, Stage and theatrical lighting, and Video Projectionread more

I've been a customer for Vivint for over 2 years. It has been the biggest mistake I've ever made…read more Absolutely terrible customer support, terrible non working equipment. I am still paying for the over priced non functioning system. It has been an absolute nightmare dealing with this company. They will not replace or repair their equipment without you paying for the extra warranty. They will also charge you for someone to come to repair their defective equipment. Stay away

I'm disappointed with Vivint for a number of reasons. First, the sales practices seem very…read moredeceptive. I had an associate show up at my house and offer a discount to install the system if I would become a "model home". However, it seems like that was essentially BS. I calculated the cost afterward of just buying the equipment individually and installing and it would have been less overall. Turn these people away if they show up at your door and do your research!!! I had been planning on getting a security system after recent vandalism on my street of several cars, but I regret buying Vivint now. In addition to the sketchy sales practices, I also think they up-sell their equipment. I was told the cameras were such high quality that I could zoom in and still clearly see the picture. Not true at all... even after upgrading my internet. The picture is okay, but not great or crystal clear like advertised. They also botched the install on my one camera, and it's so low that you can't see anything if a vehicle is parked in my driveway, making it useless. I was also sold a better door sensor than what was actually installed. Lastly, I was told my system would work via cellular service if my WiFi went down, which also doesn't seem to work as the whole hub just seems to disconnect without WiFi. Thankfully I haven't had to test it in a true emergency. To top it off, I asked the associate before purchasing about potential price increases in the future and was told my price for my service would not go up. Well, you probably guessed it... prices are increasing. And to make it worse, I recently purchased an Alexa Echo device, seeing that it was compatible with Vivint on the Vivint app. Well, it turns out that they discontinued their "partnership" with Alexa, but they haven't updated that throughout their app/website yet. I'm really annoyed, since that was a big reason for me purchasing the Echo. I am seriously thinking of just canceling my service with Vivint, and trying to sale off the equipment. However, apparently trying to cancel your service with them is just as difficult as everything else. Overall, I would recommend just going with another home security company. Otherwise, do your research thoroughly to ensure this is truly the company you want to be stuck with for a long, long time.