Excellent expertise and suggestions to fit individual needs. They take time to show you many…read moreoptions without pressure to buy.

All of my equipment works when I need it too. Overall, nice staff. Would highly recommend.read more

Wes is great! He was quick, efficient, an sensitive about pricing. Call them first!read more

Great service! Wes really helped us out with something we needed done quickly. We would definitely…read moreuse them again.

Absolutely impressed with  Phone Factory - St. Charles…read more They fixed my iPhone 17 Pro Max screen in just 15 minutes. Fast, professional, honest, and the quality was excellent. Highly recommend!

Brought my Samsung S22 Ultra in to Phone Factory in St Charles for a screen repair and was honestly…read moreimpressed. They had the part in stock and had my phone fixed in under an hour, which was huge for me since I rely on it for work. The new screen looks perfect, touch response is spot on, and everything was explained clearly before the repair started. Pricing was fair, no surprises, and the staff was friendly and professional the whole time. If you need fast, reliable phone repair and don't want to be without your phone all day, this place is absolutely worth it. Would definitely come back if I ever need another repair.

I went it and met with Sarah. She was so friendly and gave us best experience she could give and…read morenow have the best at home theater. Next time you go in ask for Sarah.

From the owner: Audio Advice, the nation's premier destination for high-end home theater, hi-fi audio, and smart…read morehome automation, is now in St. Louis! We recently acquired The Sound Room, bringing their decades of local expertise together with our award-winning service and world-class showrooms. From luxury home theaters and immersive surround sound to whole-home audio, lighting, motorized shades, and security, our expert team designs, installs, and supports fully integrated systems. Visit Audio Advice St. Louis to experience the ultimate in home entertainment and automation.

Great company fast service willing to help left a company that had my alarm system on my house for…read morealmost 25 years and switched over here great price can't beat it feel very very secure knowing they are taking care of my home.

DON'T HIRE THEM! THEY DON'T ACTUALLY MONITOR YOUR HOME! I…read morepaid Assurance Protection to "monitor" my home for 4 1/2 years, with all monitoring running through my internet connection. Every six months we were sent a bill to renew our service, and we never agreed to auto-renew. When my wife and I moved to Chicago, we disconnected our internet... which should have prompted Assurance Protection to make sure that our everything was OK. They never noticed. Instead, after months of them having no way of not monitoring our alarm, they not only never noticed... but insisted on charging us full price for the past few months of NO SERVICE! I wonder how long before that they stopped checking on our ability to alert them! To top it all off, Donna, their uber-rude customer service lady, refused to even consider removing their bogus service charge despite it being for service neither asked for nor provided. When I became more insistent, she hung up on me. When I called back and asked why she hung up on me, she told me that I need to "find Jesus" and hung up on me again! I'm not sure which Jesus SHE believes in, but she sure seemed the polar opposite of the one in the Bible that I grew up reading! Don't you love it when dishonest people hide behind self-righteousness? Whatever you do, DO NOT TRUST the important matter of protecting your family and belongings to this nightmare of a company!

The only company that responded to our request for bids. The entire process was simple with work…read morebeginning as scheduled and finished as scheduled. It was quality workmanship by very polite workers that completed the job as promised. We are very happy with the results and the performance of the equipment. I strongly recommend Citywide for anyone planning a security system.

This is one of the worst service businesses I've ever dealt with unprofessional they do not stand…read morebehind their work. They are not properly licensed to do high voltage security camera installed Buyer. Beware once I found out their install was not done properly. They want to charge 35 to 55% additional to the original price quoted to come out and fix it and not even fix it properly to what was discussed -unprofessional unethical and will never use again.

They did good job throughout the process from when I messaged on yelp to them completing the job…read more They were great at communication. Russel did my quote and was upfront with the cost then Austin at a later date completed the job. Everyone was kind and respectful along the way.

Recon had to reschedule several time, which is understandable with the amount of tornado damage…read morearound town. When they finally did the work, they did a great job and will return for the final inspection.

Their electrician, Courtney, showed up on time and was very knowledgeable about my landscape…read morelighting problem. He quickly analyzed the problem and solved it. Will definitely depend on Potts Electric again!

From the owner: Potts Electric is your trusted local electrician for residential and light commercial service. We…read moreprovide professional, code-compliant electrical work backed by five-star customer service. Our services include panel and service upgrades, wiring improvements, lighting and outlet installation, troubleshooting, and dedicated circuits for today’s electrical needs. We pride ourselves on fast response times, honest pricing, and technicians who respect your home and your time. Serving the Greater St. Louis area with dependable electrical solutions you can trust.