Im so glad I drove to the Spectrum in St. Charles off Zumbel the Customer service was the best the…read morelady who helped us was so nice and helped me with my Mom who was using a walker I had gone to the one on the rock road It was horrible and would rather drive

They had the modem we needed after a storm knocked out ours. The girl said, "Just plug it in"!…read more "Are you sure?", we said. Two days later after no T.V. and awaiting a technician (and 2.5 hours on the phone with Spectrum tech support) we asked Google! Turns out there IS a sequence to follow when hooking up a new modem. It took 5 MINUTES! Absolutely zero help from Spectrum for what could have been a simple fix.

Took a few adjustments and while the lawn workers kept cutting the cable b4 burial, personnel from…read morei3 responded each time with professional demeanor and attitude.

I used to be a big advocate for i3 Broadband, but over the past year their customer service seems…read moreto have declined significantly. Today my internet has been down all day. I've spent over two hours waiting on the online chat without reaching anyone. I also requested a callback more than five hours ago and still haven't received one. Outages happen--I understand that. What's disappointing is the complete lack of communication and inability to reach anyone for an update. I genuinely hope i3 can improve its customer support because this isn't the level of service I've come to expect from them And honestly it's the reason I left Charter.

Kinda hate this service.. I'm charged late fees nearly every single month because they don't send…read moretext or email remainders for payments, only notifications within the site (but you have to be signed in to receive a notification lol). I've also tried auto pay, per their suggestion, past two payments autopay has failed on their end still causing me to have late fees lol. Such a joke.

ATT gives poor/unreliable service. They frequently lie to customers. Customer service is worthless…read more You will be happier with any other company than ATT. Not Recommended.

I made an appointment for 6:30 pm on10-13-25. I arrived at 6:25 pm and I was checked in and asked…read moreto wait. At 6:57 pm my husband asked how much longer it would be, the employee said she didn't know. My husband told her we had an appointment to which she responded "I know, but these people came in before you got here." My husband asked what the purpose of an appointment was if they took walk in customers knowing they have appointments. She started to get rude so we walked out. I would not consider this customer service at all.

It's sad as an AT&T customer for 20years or more... that I cant come into a corporate owned store…read moreand buy a phone at retail price, with cash. Though that has never been a problem in the past. If they cant turn the screws on you for a new subscription (read... if they aren't getting commission or whatever word they use that accomplishes the same thing) then they won't sell you a phone. Imagine that?! A phone company that I am a customer of WILL NOT SELL A PHONE TO ME! Heaven forbid someone doesn't want to make payments on a phone. They literally recommended going to Best Buy... the smug salesman. The manager at this location took care of me without issue in the past. II was considering changing recently... as even with my corporate discount AT&T is more expensive than alternates! Sad state that this is how loyal customers are treated.

DISH doesn't deserve any stars! They are the worst to deal with! After being a customer for more…read morethan 10 years, we no longer needed the service so we called to cancel. The account was paid in full and up to date. The first call frustrated my husband so badly he just gave up and hung up. We called back again this time prepaired to stay on as long as needed to get the service canceled. THE CALL LASTED ALMOST 3 HOURS AND THEY STILL WOULDNT CANCEL!!!! We received annother bill so we wrote on it that we called to cancel and didn't owe anything. After 2 months we got another bill deducting one month. Then we received an email with return labels for the equipment. Now they have turned the account over to a collection agency for the month after we called to cancel. We are disputing!

Sadly, I have to revise my review. whenever there's any kind of storm, you can count on your…read moreservice going out. Recently decided to go to streaming and cancel my Dish service. To date, I have had to call 4 times to cancel. Their maneuvering to keep customers is appalling. I keep receiving bills even though I call to confirm the cancellation of my account. It's totally annoying and I do not recommend them for this reason.

Great Sales and Service on DIRECTV Satellite that I purchase from Mid America and they were…read morewonderful to work with. I feel that we got they best deal for the money and they installed the Satellitte and DIRECTV equipment the following day! Thanks MidAmerica Satellite for my new Directv

I have been having internet issues and tried to contact spectrum for assistance. Online with them…read morefor 20 minutes answering questions from a chatbot. I got disconnected

I had to switch from Spectrum. A real pain to switch my internet and from using the Spectrum app…read morebut it just kept going out/buffering multiple times a day. No problems since going to AT&T/Direct tv app.