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AT&T Internet

1.4 (52 reviews)
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Services - AT&T Internet

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ZERO stars is more like it! Took my phone on a trade in for $830 so my new phone should be "free". Monthly credits for 36 months will offset the new phone payment. Well, 12 payments in, they stopped credited my account! They are sitting with $531.20 of mine!!! They refuse to credit my account monthly, as promised, and will not return my phone nor cut me a check! They are nothing but thieves! 2 1/2 hours on the phone with them today! Their answer for their fraud and stealing my money: "You changed plans 4 months ago and that negates your "promotions" WHAT? YOU owe me money for taking my phone! They never told us that, they paid for 3 months and stopped this month. I am sure the reason they did that was because you have 30 days to rectify your account. Had I seen the first month that there was no credit for my trade in, I would have called within that time frame! I am sure that's why they waited to discontinue my credits! Now, they have refused to honor the $24 for the remaining 23 months, will NOT return my old phone OR a check! If this isn't theft and fraud, I don't know what is! So now, they are $531 richer by screwing their customers out of money they owe them! DO NOT USE AT&T!!!!

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7 years ago

It would help if the online technicians spoke more clearly. I had a lot of time understanding the young ladies accent.

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Awful! Liars! Thieves! Idiotic customer service people who don't speak English, and can't follow directions!

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Clear

Clear

(2 reviews)

Covenant Blu/Grand Ctr.

I'm LONG overdue for a review on Clear, since I've been using this service since about April. Bad…read moreStephanie! Anyway, when I moved recently, I decided that I was going to downgrade from my current plan with U-verse (internet and cable w/DVR) to internet only. This was huge, friends. HUGE. If there's one thing you should know about me, it's that I'm a sucker for reality TV. Every trashy reality TV show on Bravo you can think of? I was a fan, and it was all on my DVR, along with countless other shows I'm too embarrassed to mention in this review. So for me to go from 300+ channels and DVR to absolutely NO TV (not even basic cable, folks -- I was quitting this sucker cold turkey!) was a huge feat for me. And apparently, it was also a huge feat for U-verse, who wasn't making this transition pleasant for me. So I cut the cord on U-verse as well. And I went with Clear instead. After a simple phone call, I had a SUPER reasonably priced internet-only plan set up. Instead of waiting for days for a cable company to come over and hook up my internet, I received a cable modem in the mail the VERY NEXT DAY. It was super easy to hook up, and BAM! I had internet. Like I said, I've been with Clear since April, and have had their service in both Brentwood and Maplewood. In both areas, I've had no problems with connectivity, internet speed, or anything else. My internet is just as fast as it was with U-verse (and before that, Charter), and it's reasonably priced. The one downside to Clear is that I am locked into a 2 year contract, but since it's not tied to one particular address (like I said, I had this service in Brentwood, and now in Maplewood), I didn't see an issue with that. I will be using the internet for the next two years (and beyond!) after all. One big plus: unlike Charter and U-verse, Clear has NO data cap on streaming. That means I can Netflix away without worrying about exceeding my data limit (and paying a hefty fee) every month. And I'll be honest: I do occasionally stream my trashy reality TV as well. It's like a drug, I swear. Do they have rehab for reality TV show addicts?

This is a sham review and posting. The number listed takes…read moreyou to ADT Security sales line and the address is for the St. Louis Enterprise Center.

Suddenlink Communications

Suddenlink Communications

(6 reviews)

Downtown

I have been a customer for a number of years and was receiving email billings and electronic…read morebillings through Wells Fargo Bank until last February. Then all billings stopped and I had an inquiry processed by Wells Fargo and was notified that the problems were on your end. I contacted customer service and was told to check my spam folder and in one case told they would reset my paperless billing and I would receive an electronic billing. That never happened and all I got was email messages requesting I complete the process of registering online. I have been receiving emails regarding service upgrades all through this so don't believe the issue is my email system. To make this very clear, one recent email asked me to provide a pin that would be found on my bill that I was not receiving. That agent clearly did not understand what I needed. Today I received my paper bill - the first bill I have received since February - and I was charged $1 for the use of paper. I resented that and am now going to cancel service entirely. For $1 you will lose an account. That is about as stupid as this whole ordeal has been. Someone at your level needs to be aware of how things work. Why go paperless when I have no guarantee I will ever receive another bill. The problems with Wells Fargo were on your end. The processing of an electronic billing were on your end. Charge me a $1 for having to get a bill will cost you. I will find an alternative means by which to get access to the internet. I have no issues with your service but do have issues with how I have been treated as a customer and will your billing processes. Richard Effland

This is the worst f**king Co around. They just raised my monthly rate by $12 and still only…read moregetting 1-2.4Mbps and they are charging me for 50Mbps. Someone should file a class action law suit against those assholes!

Elite Fiber

Elite Fiber

(1 review)

Midtown

THIS is what internet service should be. I used Elite Fiber for two years before moving out of…read moretheir territory. During that time, my internet was fast and reliable - I don't remember it ever going out. They were friendly and helpful during the installation and set up process. Rates stayed low throughout with no hidden fees. But the best part of my experience was actually when it came time to cancel my service. When I have used other (bigger corporate) internet providers canceling my service was almost impossible and came with lots of extra charges. When I let Elite Fiber know I was moving and needed to turn off service, they turned off my autopay and began closing down my account within a day. They were also responsive and personable in all my communications with them.

From the owner: Elite Fiber is a local fiber internet company built from the ground up to serve the people and…read morebuildings of this city, and that changes everything about how we operate. When you call us, a real person answers. When something needs fixing, we don't put you on hold for 45 minutes or schedule you three weeks out. We're here, we know your building, and we actually care whether your internet works — because we're your neighbor and our reputation lives and dies on your street, not on a quarterly earnings report. Fast, reliable fiber internet? Absolutely. But what really sets us apart is the human side: local technicians who know the St. Louis market, honest pricing with no sneaky contracts, and the kind of support you can only get from a company that's genuinely invested in this community.

Spectrum

Spectrum

(3 reviews)

Downtown

Dreadful "customer service ". You can only speak to AI and not a living breathing person. I changed…read morefrom ATT to spectrum huge mistake. ATT was a picnic compared to spectrum. HOW TO IMPROVE? PUT A PERSON ON THE PHONE!

PLEASE DO NOT GO WITH THIS COMPANY UNLESS YOU LIKE BEING SCREWED OUT OF YOUR MONEY. TAKE IT FROM…read moreANOTHER PERSON THAT HAS BEEN SCREWED FROM THIS PROVIDer. THEY ARE SCAMMERS. If I could destroy spectrum I would. They sent me a used phone when I bought a new one. It was locked with pin number. I was sent to office to another office then back to the 1st office and on and on. I received a locked phone, called to get it unlocked but spectrum personnel insisted they get a new out immediately. I did not want it and protested. But having cancer I didn't feel like arguing. They bullied me into accepting it. So I got the phone that supposed to work but it didn't WORK EITHER. BATTERIES PLUS THE NEW CONTRACTED FIXER FROM SAMSUNG WOULDN'T FIX IT either EVEN THOUGHT THE 2ND PHONE WAS NOT RIGHT. It would not accept the SIM card. So the repair man said I'd have to pay $200 to repair a BRAND NEW PHONE! I GOT VERY SICK the next day. Went to hospital. Was in a coma 3 mths. I OFFERED TO PROVE IT. Got out end of Sept. By then 14 days turn around was up. I appealed and they took back the phone. Now here's where they get you via a scam. They tell you to send it back. NOW THEY HAVE THE PHONE AND YOUR MONEY. THEY MAKE YOU PAY THE TOTAL AND WILL NOT BREAK IT UP OR THEY SHUT YOUR PHONE OFF. I did but according to them I sent back the wrong phone. The phone they forced me to pay for or they would shut off my phone that I needed so badly because of Dr's calling me for the three of us. My HUSBAND has end stage Parkinson, my daughter has a trach, lives off oxygen and is downs syndrome. Spectrum people are parrots who just spit out policy and procedure even though these issues will be resolved to their satisfaction. You pay for the phone, send it back, they don't refund it and you can't get it back if you want it and you just have them $1200 for a phone they won't give you back. Or refund you. B@stards. At first they would give me half back but then a higher authority decided I would get $100 credit based on their rules and procedures. It's all set up to go in their favor because they tell you if it has no scratches or anything wrong with it is how they decide to refund you. The returned phone was still in the box and complete yet, spectrum says it has scratches and was the wrong phone. This is total bullshit! I never wanted the Damn phone. They don't care if you've been sick and ridiculed about my hospital stay. They made fun of me having cancer. Now I just get no phone not even half my money back. These people are the ultimate scammers. I've been with them and the previous companies that owned this company 33 years. Since they've been doing cable and I could get it where it lived. They just don't care about your loyalty nor your payments being on time every month. They are so big now they think they can't be took down. Based on what I'm seeing here, they're are thousands who are disgruntled. I am looking for another cable company and another phone company once I finish paying if the phones I have had to last to be fixed. Every phone they've sent me has had to be fixed. I've had to pay for them to be factory reset a number of times now because they just are pure junk. These I could have bought on Amazon and they would have worked for a lot less. Fool that I am and having cancer brain I did not think about it. I won't make that mistake again. If people keep spectrum eventually they will scam you to. They are a dirty monopoly. I thought tmobile was bad. They could use lessons from spectrum on how to scam. I won't ever buy another phone or other electronics from another phone company. I pray that every one else abandons spectrum as fast as they can and this company goes belly up. I hope to live to see them fail miserably. They are crued and evil and the customer is no longer right. Spectrum is. Here's another thing. They discriminated against me because of the color of my skin. They enjoyed it also. One girl flat out said I was the wrong color. Now that the majority of people are black that works for spectrum., white people are treated shitty. You will never get a decent review or refund. You will be scammed and screwed. Once I have the phones paid off I will leave them. Spectrum needs a wake up call. I'm just the person to see it happen. SPECTRUM EMPLOYEES ARE CRIMINAL AND ARE ALL TO HAPPY TO KEEP YOUR MONEY AND THE PHONE EVERY Thing. I got English speaking employees finally and they are ruthless. So much brainwashing. Spectrum is the worst phone company ever. Cheryl

Computer And Technology Services - Moving offices? We handle the heavy lifting and the high-tech, so you can just plug in and work."

Computer And Technology Services

(1 review)

This is the first time I've worked with this team, and I couldn't be happier with the results. If…read moreyou're looking for computer and technology services, this team is top-notch. They exceeded all my expectations.

From the owner: Computer and Technology Services (CTS) provides comprehensive technology solutions for businesses…read moreand homes across Madison County and St. Clair County, Illinois, and the St. Louis area. We specialize in reliable, professional, and scalable tech services designed to keep your systems running smoothly and securely. Why Choose CTS 15% OFF for New Customers 25% OFF When You Refer Someone Better Business Bureau (BBB) Accredited Flexible Monthly Support Plans available Business & Commercial IT Services Business IT support & consulting Network & cybersecurity solutions POS system setup & support Office computer setup & workstation installation Office relocation, movers & full IT setup Commercial installations & managed IT services IMAC services (Install, Move, Add, Change) Internet solutions & structured networking Home & Smart Technology Services Smart home setup & IoT (Internet of Things) integration TV mounting & home entertainment system installation Cable drops, Ethernet cable jacks & cable management Assembly & installation of home entertainment systems Security & Infrastructure Security cameras & motion detection systems Network cabling & infrastructure setup Ethernet & low-voltage cabling Computer & Device Services Computer repair & troubleshooting Data recovery services Office computer removal & electronic recycling …and more! If it plugs in, connects to the internet, or powers your business or home — CTS can handle it.

AT&T Internet - isps - Updated May 2026

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