Horrible service, I gave spectrum the boot because I was tired of giving away my money to them. Now…read morespectrum still comes out at least once a year to dig massive trenches into my yard because my neigh ors have constant issues with them

Network reliability is poor. If you have trouble with Xumo and/or streaming TV apps, the issue is…read moreusually related to their internet. You will never get a live body, just STUPID bots. It says (hilariously I might add) "Let me take a look at your equipment!" (Beg pardon!?) It then pings a signal to said equipment and tells you to give it 5 minutes. It often takes several tries. Not to mention the irritating nuisance of certain apps, like Disney/Hulu never connecting until they've verified who you are. They ask your user name, email addy, phone number, it asks you to verify the name of the subscriber, and enter your password. It always says your password is incorrect. Disney is policing that app to make sure no one is beating them out of a nickel, but we can't question why a trip to their parks costs $10K per family for 4 days. But that's a topic for another day. Spectrum's Xumo streaming device is C H E A P. Drop the remote on a hardwood floor and you'll be picking-up 100 cheap pieces of plastic to reassemble it. It can be done, I've done it. But I've reinforced mine with tape. Spectrum needs to Improve on every level. I hate to have to ditch them and go to another provider (or non provider and just join the apps on my own...via Roku or ? It's such an ordeal, it's exhausting. Tonight we watched 3/4's of a movie and it just FROZE. Never to resume. This service costs too much not to work. BTW, I sadly have them my internet and mobile business, along with a cable box for my 88 year old mother in law (who can't comprehend apps). I have a high tier internet set/up. So what gives?

I'm LONG overdue for a review on Clear, since I've been using this service since about April. Bad…read moreStephanie! Anyway, when I moved recently, I decided that I was going to downgrade from my current plan with U-verse (internet and cable w/DVR) to internet only. This was huge, friends. HUGE. If there's one thing you should know about me, it's that I'm a sucker for reality TV. Every trashy reality TV show on Bravo you can think of? I was a fan, and it was all on my DVR, along with countless other shows I'm too embarrassed to mention in this review. So for me to go from 300+ channels and DVR to absolutely NO TV (not even basic cable, folks -- I was quitting this sucker cold turkey!) was a huge feat for me. And apparently, it was also a huge feat for U-verse, who wasn't making this transition pleasant for me. So I cut the cord on U-verse as well. And I went with Clear instead. After a simple phone call, I had a SUPER reasonably priced internet-only plan set up. Instead of waiting for days for a cable company to come over and hook up my internet, I received a cable modem in the mail the VERY NEXT DAY. It was super easy to hook up, and BAM! I had internet. Like I said, I've been with Clear since April, and have had their service in both Brentwood and Maplewood. In both areas, I've had no problems with connectivity, internet speed, or anything else. My internet is just as fast as it was with U-verse (and before that, Charter), and it's reasonably priced. The one downside to Clear is that I am locked into a 2 year contract, but since it's not tied to one particular address (like I said, I had this service in Brentwood, and now in Maplewood), I didn't see an issue with that. I will be using the internet for the next two years (and beyond!) after all. One big plus: unlike Charter and U-verse, Clear has NO data cap on streaming. That means I can Netflix away without worrying about exceeding my data limit (and paying a hefty fee) every month. And I'll be honest: I do occasionally stream my trashy reality TV as well. It's like a drug, I swear. Do they have rehab for reality TV show addicts?

This is a sham review and posting. The number listed takes…read moreyou to ADT Security sales line and the address is for the St. Louis Enterprise Center.

Kinda hate this service.. I'm charged late fees nearly every single month because they don't send…read moretext or email remainders for payments, only notifications within the site (but you have to be signed in to receive a notification lol). I've also tried auto pay, per their suggestion, past two payments autopay has failed on their end still causing me to have late fees lol. Such a joke.

In an economy where people are having to make choices to keep the lights on or feed their families,…read moreAT&T could have done the right thing but chose to rip off a long-term customer instead. I was an AT&T customer for many years for both internet, phone, and mobile WiFi . I switched to Google Fiber the minute it became available in my area because of constant billing creep but I kept my mobile WiFi "brick" for secure internet when traveling. This billed automatically to a credit card with autopay that ensured the bill was paid on time every single month. Unused data GBs don't roll over from month to month and I haven't used the Brick in a year but just noticed that the billing increased from $82 to $107/mo - several months ago without notice. I called AT&T to cancel and asked for a refund of last months charges (they can see that I haven't used it AT ALL in a year) but they refused to refund me a cent of the charges after I spent 2 hours on hold shuffled to 3 different people - thanks for wasting not only my money but my time. Don't use AT&T (unless you have a bunch of money to burn)!

For a few weeks, our telephone land line did not work. Spectrum resolved the issues. However, my…read morewife and I decided to cancel the line. On contracting the company, the agent offered a special: transfer the land line and phone number to a cell phone and reduce monthly costs about $60. I accepted the offer. The new phone came promptly. I received several messages to activate the phone. When we tried to activate, the agent could not find the account number, and referred us back to the land line department. The land line folks told us that we have to restore the land line to be able to transfer to the mobile department. And, of course, we are told the phone would be added to the current bill. It appears that the 'left hand' does not know what the 'right hand' is doing. And now all we have is a non-working cell phone and phone number! The company needs to figure out how to resolve this issue and let us know. Even worse, employees have no interest in learning basic information about "other" services. This is a very poor way to run a business. In attempting to resolve this issue, it took multiple phone calls to both mobile and landline areas. I also received email messages saying "Action Required: Contact Us to Complete Your Number Transfer" However, the message does not say which office is experiencing the "issue." Nor does the message say what the issue is. It is very uninformative. This message appears to be sent even when no action is required by the customer. Again, this is a very poor way to run the business. My wife and I discussed transferring our mobile numbers from another provider to Spectrum. With all the challenges just transferring a land line number to mobile, I guess it would be even worse transferring from one company to Spectrum. One company would blame the other for any issues. Note: Generally, Charter Spectrum does a good job. My rating is only for the recent interactions noted above.

I give it one star because the 1st person I talked to was good. She then transferred me to a…read moreperson she said would take care of my problem. I was on the phone for 30 minutes just trying to cancel my land line, which I have pa[d for for unwittingly for 7 years. She told me if I canceled it they would have to upgrade my internet and they would send me new equipment. Since the service was at my cottage and it was closed for the winter, I explained that no one was there to except it. We went round and round and I finally asked her to cancel my service. She said I'd have to drop off the equipment. I explained that there was nobody there to drop it off. I ended up paying the whole amount and will never use the again. I I could have given them 0 stars I would have.

Sadly, I have to revise my review. whenever there's any kind of storm, you can count on your…read moreservice going out. Recently decided to go to streaming and cancel my Dish service. To date, I have had to call 4 times to cancel. Their maneuvering to keep customers is appalling. I keep receiving bills even though I call to confirm the cancellation of my account. It's totally annoying and I do not recommend them for this reason.

DISH doesn't deserve any stars! They are the worst to deal with! After being a customer for more…read morethan 10 years, we no longer needed the service so we called to cancel. The account was paid in full and up to date. The first call frustrated my husband so badly he just gave up and hung up. We called back again this time prepaired to stay on as long as needed to get the service canceled. THE CALL LASTED ALMOST 3 HOURS AND THEY STILL WOULDNT CANCEL!!!! We received annother bill so we wrote on it that we called to cancel and didn't owe anything. After 2 months we got another bill deducting one month. Then we received an email with return labels for the equipment. Now they have turned the account over to a collection agency for the month after we called to cancel. We are disputing!

We are NEW to the lake, and decided to try Brightspeed Internet. Drove 2000 miles from CA -…read moreCuba, Mo to get here on time to meet the installer ‍ @ 1pm on Friday 9/19 (last week) to install the box and cables outside. After driving 11 hours on Friday - we ended with NO internet because the underground fiber had not been spliced for connection. Tech said he would try to get out on Monday 9/22 but NO GUARANTEE! I called Customer Service Monday 9/22 to confirm a date to splice the service. (OUTSOURCED TO THE PHILLIPINES). They confirmed a date for a week later on Friday 9/26 - YOUR KIDDING ME RIGHT! After 2 hours on phone calls I cancelled the order! I work from home and needed internet last Friday 9/19 upon arrival and as a result I have been going up to the TA Truck stop to access internet. Customer Service is outsourced which means the right hand doesn't know what the left hand is doing in the field. Mid afternoon, Tech called stating they spliced the cable but the order was cancelled and can't connect. Asked me to reorder that day. Longstory short I rescheduled for Wednesday 9/24 and when I called today to confirm my order it was found that the outsourced service failed to put the order in! So AGAIN NO INTERNET! Based on Customer Service alone I would not recommend Brightspeed!!!!!!! Has anyone else had issues with Brightspeed service? We ended up going with Spectrum and received same day service installed

They did great on my PS5 HDMI repair. Prompt service. Fair price. Totally fixed. Thanks!!read more

I travel a lot and I had hundreds of contacts for people I've met while on the road for business…read more When my motherboard crashed on my phone I began to panic. After speaking with AT&T and several cell phone repair places I had accepted the fact that I was never going to be able to replace them. I decided to try one more place and when I got to C & C Repair Ramez was able to help me restore all of my contacts. I would strongly recommend C & C repair for any and all of your cell phone and computer repair needs! Jim

We had a good experience at Verizon. I went to get a new phone and switch on to my fiancés phone…read moreplan. The staff was really helpful with this whole process - they even printed off multiple plans so we could easily compare options and pick what was best for us. We were able to walk out with a new phone, a new phone plan, and a discount because I'm a nurse all in under an hour. It felt like they went out of their way to make sure we were getting the best deal possible which we so appreciated!

What a horrible experience. Our associate talked us into adding the Netflix/HBO Max streaming…read moreservice to our line. She gave us completely wrong information and it really ended up being a problem. I had to spend more than four hours in the phone with Verizon and even had to drive back into the store. She was incredibly rude when I went back in to discuss the issues we were having and then had the nerve to blame it on me. The other associates in store were no better and didn't offer to help. The Verizon customer service representative told me the store was wrong and gave us bad information. To make matters worse, we can't get off this plan for a month even though it has been cancelled. Stay away from this store and don't sign up for any of their streaming services.

We had a pretty complex transaction this weekend with upgrading a device, adding a watch, and…read moretransferring and adding multiple lines, new and bring your own device. We received excellent care and kind support from Aleisha, Everett, Gregory and Tyler. They looked at all the options and helped us get the best rates and discounts possible. Highly recommend this location and their staff.

Long wait times,staff did not inform me of the full price of the device and 3 year auto renewal…read more After leaving the store I felt something was not right went back and returned device, waited another 30 minutes and device is still on bill