I have been a loyal T-Mobile customer since I was 13 years old. That would mean I've been a…read morecustomer for literally a quarter of a century. I love being able to purchase T-Mobile products with my account without any interest. I'm also grandfathered into a family plan which makes it very affordable for a lot of of us to have phone lines. There was a point in time where I was very careless about my phone and I would drop it. Due to a program i signed up for with my phone, I was able to get free screen protector changes anytime. Recently, I came here looking for those glasses where you just tap and boom, you're recording! And OMG the Meta Ray-Ban glasses are EVERYTHING. The ordering process was so easy, and now I'm literally obsessed. They're perfect for vlogging and capturing exactly what I see through my own eyes. The picture quality is so good. And can we talk about T-Mobile Tuesdays real quick? Because I swear, being a loyal customer pays off. T-Mobile Tuesdays is an app you can download for being a loyal customer and it always comes through! I just scored a FREE year of DashPass. A whole year!! I love it here.

I've been to the T-Mobile store in Mililani more than five times, and the service is always…read moreincredible. Every single employee I've interacted with has been friendly, helpful, and genuinely willing to go the extra mile. They'll take as much time as you need to answer questions or resolve an issue. Most recently, I came in to ask about T-Mobile Home Wi-Fi. Although my address wasn't technically on the approved list, Sarah found a way to make it work for me. She was kind, patient (even with my toddler!), and got me the best deal possible. I really appreciated her effort and honesty. Also, happened to come in on a day they were giving away free swag for existing customers and got a free bbq grill spatula. Crazy awesome service today! I'm a happy customer!

I went there on 4/3/26 10:45 am to transfer 5 lines and 2 watches fr ATT to Verizon. I was not…read moreinformed at this Victoria store that in addition to the Set Up & Go fee of $40 per line and $29.99 per watch that I would also be charged $40 per line by Verizon. This is a rip off bec when I left Victra I had no phone service and was told by Rainy I had to wait for 24 hrs for the transfer to be complete. It took a while for the other 4 phones to figure out what they had to do to get connected. By email/wifi, we were able to communicate to the 4 others in different island and states. My phone still could not get or send calls. I could text thru my home WiFi connection. I returned to the Victra store on 4/4/26 and didn't 30 min with Amanda. It appeared all was good. By Sunday 4/5/26 1:00 pm, I got disconnected while on the phone and could no longer receive or send a phone call. So of course had to return to the store again today 4/6/26. Roz had to call Verizon and tell them to expedite the processing bec my line was still in "in progress" mode in the port. I hope this works bec I will be traveling tomorrow and need to have service. Somehow the staff are not knowledgeable and straight forward. Before they start any any transaction, they need to inform the customer that they will be charged $40 per line by Verizon and $40 per line for Set Up & Go service by the Victra store rep. I am so frustrated and disappointed. I suggest those who want Verizon service to call Verizon to set up or do whatever is needed to open a new account or do it yourself online.

Buyer beware we were offered new phones with the trade of our old ones. They continue to try to…read morecharge us for the phones every 3 months.They say the problem is fixed and then charge us again. Never Will do business with them again.

Excellent customer service. Although I went to the store for…read moresomething easy I was greeted by Evan who did not hesitate to assist me.

Thanks Nicole for removing my case for me and helping me get a new one that does not need to be…read moreremoved to charge with a wireless charger. She chose a case for me that was $10 from $45 and even has the bling I love DC, you're right: the press release comes out 9/9/24 and product should be here by end of the month

First time here, Talk to DARIUS Service Representative. He helped me to change a damaged screen…read moreprotector and also reviewed my plan for my phone and IPad. He has Excellent Customer Service and knowledge. If you have any questions or problems. Please ask for DARIUS. Aloha Derek

Go to a regular Verizon retail store. They will hard sell you over priced low quality stuff you…read moredon't need.

Thanks for the help Giovanni much appreciated will be sure to come back if i get a virus againread more

Amazing service! Our iPad was fixed quickly by Gio who was kind, professional, and clearly very…read moreexperienced. The whole process was smooth and stress-free. I would definitely recommend this place and ask for Gio.

Excellent service. Quick & easy. Came in to fix my charging port & he did it right then & there.read more

Fast service, decent price and friendly staff. That's the story to success. As a follow up I had…read moreto go to the Pearl City location to get my screen saver changed. I dropped my phone‍

These guys are great. While I was visiting family in the islands, my relatives and I ran into a…read morenumber of mobile phone problems. HiFiX generously helped me solve them the same day each time in three short visits to the store. They were patient, professional, and correct in diagnosing and fixing problems with a number of USB cables and chargers, an iPhone battery, and the USB-C port on my Android phone. (I shouldn't tell you they refused to let me pay them for all their help.) I would use HiFiX again in a heartbeat. I've told my relatives they should use them for any phone problem. Don't bother looking elsewhere in Yelp. Give then a call.

My iPhone was having charging issues for 5 days, and I finally brought it here. Love that it's…read moreclose to work and home. Mason was friendly, informative, and quickly solved my charging issue. I will definitely return when I have another time phone issue.

I needed a case for my new phone, so I tried calling Cricket. The staff were knowledgeable and…read morefriendly. I mentioned that I was on my way and the lady that I talked to held the case for me. I recommend this location mainly for the knowledgeable and friendly staff.

If youre looking for a great network that is worth your hard earned money, go to Cricket. Stop over…read morepaying monthly for wireless services that keep you in a revolving door. The service from the Reps at the Wahiawa location keep things easy, simple and honest. Everything you need and nothing you don't want in a reliable affordable wireless carrier.

Jason and his crew are wonderful and were very fair in price and timely with the installation. The…read morefalse perception of Satellite service not working in Hawaii is long gone with advancement in technology and these guys have the best! I highly recommend using them over any other cable/satellite provider in Hawaii, especially if you want the best value for your money in the islands.

Took down my old satellite dish off of my 2 story roof in less than 90 minutes. Thank you!read more