I witnessed tech agent Bryce, assisting an elderly lady with her laptop. She was describing an…read moreissue with losing words on her computer and assumed it was broken. After patiently listening to her situation, he graciously steered her away from spending her money and gently implied that the computer wasn't showing signs of damage, and if she positioned her hands differently on the sensitive tracking pad, it might stop erasing her entries. She was feeling a little embarrassed because she would have to tell her ride that the trip was unnecessary, but Bryce said "just tell them the computer tech wasn't smart enough to fix it" and keep the rest to herself. That was just the sweetest way to handle an elderly client. He was patient and kind and I just wanted everyone to know how amazing Bryce was. And he acknowledged me when I entered even as he was helping the lady ahead of me. Then when it was my turn, he handled my issue with ease. Great job, great worker.

If I could give this place -100 stars, I would…read more I brought my MacBook to Mac Made Easy ONLY for a battery replacement. They ran diagnostics beforehand and, according to their own system, there were no other issues. I was told it would take about 24 hours; instead, they kept it for over a week. When I picked it up, the battery was very low. I quickly opened several files to make sure everything was there, and it appeared to be. When I tried to shut it down, it wasn't responding, but I was in a hurry and assumed it had frozen because I had opened several things at once. A few days later, I charged it and turned it on. It could no longer find an installed operating system. I was in complete shock. This computer had NEVER had a technical issue other than the battery. I took it back the next day. When I returned, they said it was "fixed." Then I asked if my files were still there, and the employee's expression immediately changed. They were ALL GONE. Instead of explaining exactly what they had done, I got theories: maybe a power issue at my house, maybe some hidden problem they hadn't detected -- despite their own initial diagnostics showing no other problems. The facts are simple: I brought them a functioning computer for a battery replacement. After their service, it couldn't find an operating system. I brought it back, the system was reinstalled, and years of my files were gone. I NEVER authorized them to erase my computer or perform any procedure that would delete my data. Worst of all, they never took responsibility, never clearly explained what procedures they performed, and NEVER even offered to attempt data recovery. I lost years of business files, projects, documents, programs, and work that cannot be recreated. Yes, I should have had a backup, and I deeply regret that. But not having a backup does NOT give a repair shop permission to erase a customer's computer without authorization. Months later, I am still discovering things I lost because of this experience. I would never trust Mac Made Easy with another computer. BACK UP EVERYTHING before leaving your computer here and get in writing exactly what they are authorized to do with it.

They couldn't help, but they were very nice about it. Didn't try to rip us off. Also got to enjoy a…read morebrand new coffee place a few doors down while we were there. Bonus bonus!

Sorry, I didnʻt catch the proprietorʻs name but he was very helpful on restoring an old cheap phone…read morewhen I couldnʻt. Three days of frustration solved in five minutes.............even after he told me it was a goner. Donʻt know how he got it there, but thanks. Have most of my personalized settings to boot ...........after some playing around. PLUS, heʻs right here in Kihei.

Do not go here for phone repair. Paid $250 for screen repair. 2 days later the screen started to…read moredetach from the phone. We called and left message with no return call back. We went to the store twice to get it refixed and no one was there even tho the hours said open. Now they dont want to fix it. I had to explain the situation 4 times to the lady and she still trying to say someone dropped the phone. $250 and all this time for nothing. Shame on this company

HIRE WORKERS WHO CARES. And respects customers and there bosses .She had a crazy attitude and also…read moresaid the owners won't do nothing to her because they can't find workers. Soon they won't find customers..... all this because I asked her if she could put on the screen saver that I was going to purchase...... STAY AWAY

Excellent service. Easy selection. Can't believe the value I got. iPhone 15 for $250. Alan was…read moreextremely extra helpful to get me switched from Verizon. Made it effortless for me and stoked me out with a case and screen cover also. Thanks much. Praise God. Aloha

My current providers 3rd party repairer wanted me to mail my device to them and expect it back…read morewithin 7 days at the least. Seven days? So I said screw it I can't go seven days without my phone as I do a lot of business on it. So I went to yelp and found this place! Maui cell repair doesn't charge you diagnostic fees like other places. I walked right in a guy named Yosef greeted me told him my problem. He diagnosed it really quick as the battery wasn't charging properly hooked it up to his diagnostic tool. Gave me a fair price told me he can get it fixed within the hour. Came back my phone like new and my normal daily life restored! Thank god for these guys life savers and they don't charge ridiculously prices to fix. Highly recommend these guys and will be coming back to fix other phones I have laying around for a back up! Mahalos Yosef!!!

I had a very disappointing experience with this store, especially given the urgency of the…read moresituation. I started calling before the store even opened and left multiple messages once they opened. Yosef eventually called me back about two hours later and said his phone had been on silent. I explained that my husband had accidentally dropped his phone in fresh water while we were on vacation. The phone would turn on briefly and then shut off, and we were trying to get it looked at as quickly as possible because we were traveling. From the beginning, the interaction felt rushed and disinterested. Yosef seemed annoyed when I explained the situation, but he also spoke very confidently and told me that he had resolved this type of issue "hundreds of times." He then told me he was closing early at 2 PM, even though it was only around noon, and said that if we were going to come in, we needed to come immediately. I had my husband take an Uber to the store, and after several calls I also explained that he was traveling and did not currently have a working cell phone. Based on how confidently Yosef described his experience, I felt reassured that he would at least be able to diagnose the problem and potentially repair it. Instead, when my husband arrived, the conversation apparently changed to him saying he could only "try." My husband was ultimately charged $60, only to be told that the motherboard was damaged and that he couldn't repair it. What bothered me most was the entire experience leading up to the charge. I was repeatedly given the impression that this was an issue they had extensive experience handling, yet once my husband arrived, there was no clear expectation that the phone could actually be repaired. Given the urgency of our situation and the fact that we were traveling, I felt pressured to bring the phone in immediately and then left feeling like I had paid $60 for a diagnosis I could have been given without all the initial confidence that they could resolve the issue. I understand that water damage can make electronics difficult or impossible to repair, and I don't expect a business to perform a repair that isn't possible. However, I do expect clear communication about what can realistically be done and what I'm being charged for before proceeding. Unfortunately, based on this experience, I would not return or recommend this store.

Heard good stuff about the shop from a friend and went and got a quote that was there reasonable…read moreand job done fairly quickly and very professional installing a review camera with the screen tapped in into the electronics. Mauricio is the man and will tell people

Great recommendation for the speakers to replace the stock junk one in a 2020 Subaru Crosstrek…read moreLimited

Maui Integrated Computer Consultants are the best computer troubleshooters you will ever need. We…read morehave used them for years and they have never failed finding the solution to what ever problem we had. We had issues with our network computers not connecting, loosing data, slow computers, computers not turning on,...I could go on and on and they never couldn't fix what was broken. They also are great at recommend what's the best hardware & software for the type of work that we do. They always respond quickly and their services are so reasonable. Under the direction of Kekoa you will never find a better computer troubleshooting or consulting company.

Maui Integrated Computer Consultants are the best! They have been servicing my computers,…read moreprinters, tablets, etc. for work and also at home for over 12 years. There has never been a problem that they couldn't fix or assist with. I highly recommend MICC's services for all business and residential needs. Mahalo e Kekoa!

Had an amazing experience at this shop today!!! I came in because my IPhone won't take my passcode…read morebut Kai was able to work his magic and get through my phone. He was knowledgeable and informative about everything he was going to do, which I totally appreciate being a non tech person. Not only that, he was honest from the beginning. He told me what was wrong with my phone, what he can do, and he's not sure if it'll work or not, but he would like to try anyways. That alone shows character. The price/quote was also fair despite being in an overpriced state. Again, thank you Mobile Remedies you guys really made my day!!!

I would really had liked to provide a review but since leaving a message and getting an email that…read morethey would contact me shortly on October 4th, I am still waiting. I had to just bite the bullet and purchase a new device. Sorry I couldn't join the satisfied customer club. Maybe another time