Excellent and efficient services I highly recommend this business to meet technology needs…read more Reliable and efficient

From the owner: Information Technology Consulting Services. LAN / WAN…read moreNetwork Design Home Office

Deshawn is knowledgeable, kind, efficient and patient. Upgrading my old, broken phone went…read moresmoothly. Highly recommend!

excellent customer service!!! professional staff!! best carrier ever!!! should have been with…read morethem sooner!!!say goodbye to spectrum, at&t,verizon!!! all you need is: t-mobile!!!

Incredibly difficult to get ahold of anyone for Whelen lighting. If looking to purchase Whelen…read morelighting for personal use, you're better off going with a different local distributor or a mainland one that does online ordering and shipping.

From the owner: Specializing in: - Radio Communications Equipment & Systems…read more- Satellite Equipment & Systems - Truck Accessories - Truck Equipment & Parts - Telecommunications-Equipment & Supply

Great service: clean and quick! Responded immediately and did the job that day After a Costco…read moreinstallation got postponed twice! Recommended for tv install/ mount professional.

Bought a second hand stereo system hooked it up no sound. Called these guys to check it out told…read morethem everything I did and went through the set up to see if they could help me. They checked through everything I did they said everything looked right. They called in their master tech, he came in with a condescending tone he questioned me about my system and how I wanted the system to run. The master tech unplugged some wires and said the receiver is broke and he can't do anything else about it. They charged me $224 for that. So I was sold a broken receiver for $380 and $224 to confirm it was broken, a $604 dollar loss. They said , "call us when you get a new receiver." I asked, will you install it for what I paid today? Thinking since he was charging me for an install but did really install anything. He was like no, I will charge you again.

Randy at The Phone Works is a very reliable and knowledgable individual. I bought a Samsung phone…read moresystem 10 years ago from him. Last week I called him to restore my phone program because the UPS had died and so did my phone programs. He came within an hour (he was able to cancelled a previous appointment) and restore my phone system. In the past he has always been there for us in our time of need.

From the owner: Call for a Consultationread more

Service after the sale was nothing short of hideous. Our phones were dropping calls, inconsistent…read moreservice response time was slow and the response we basically got was "not my fault"! As a small business we needed a phone system that worked. The equipment was an issue also, but we could always update! Sayonara!!!

The owner, Val, is great to work with. She communications with me day or night. I know that if I…read moreneed anything, she's there to help.

If I could rate this company with zero I would. DO NOT ENGAGE with this company. Run away. They…read moretalk a good story but implementation and service is the worst I have experienced in 30 years in business. The call the center is in the Philippines. When you need local help you need to go through layers of "so-called" offsite help. When you need a tech to be onsite especially when doing the cutover. They told us you can do it yourselves. That didn't work and now they are sending a tech over since our phone service still doesn't work when we asked several times for a tech to be onsite. It has taken us over a month from porting to still not having phone service. Their solution is that you have to buy more services which then takes LONGER to implement. I get companies are enamored with saving money with outsourcing, but at the end you end up losing clients with the crappy service. Wake up ServPac. We are trying to help local companies, but you need to step it up!

Be careful before you make a contract with this company. In the terms of agreement it looks like a…read more3 year deal. It's actually written in big letters, but it says 5 years in a smaller letter font in the order sheet. After 4 years in their contract, we had to cut costs during this hard pandemic situation and we are down sizing and wanted to terminate the contract. But they are still asking an early termination fee over $1800. No other communication company recently is asking for a 5 year contract. It's sad... In addition, they raised the monthly fee from $136.07 on the contract to $146.31 without any notice. It is automatic pay from my checking account, so nothing I can do.