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8 months ago

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8 months ago

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3 years ago

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2 years ago

strong internet.. when working. Many outages, and customer service.. well let's just say they lead you on with no solution.

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3 years ago

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4 years ago

Why would I think Spectrum would be any good? They were Time Warner and they sucked. My bad. This company is almost as bad as AT&T.

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6 years ago

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Centurylink - Belgrade - what is wrong with this picture

Centurylink - Belgrade

(4 reviews)

Took the day off work so a technician could come in and install a router, said the would be here…read morebetween 8 am and 5 pm, technician called at 4:55 stating she was at her last appointment for 7 hours and couldn't come until Monday, called Century link customer service, said thet couldn't come until Thursday. I can't afford to take another day off work. When I told her that they called my husband and told him Monday, she said there were no openings on Monday litterally calling me a liar. The absolute worst customer service ever. The router came through Amazon around 5:30, there automated system says it should be on tonight by 8:30. I swear if I could give them negative stars I would

Without question the absolute worst company I've had the displeasure of dealing with. Prices DO NOT…read moremeet the standard of service. The service itself is spotty and slow. During peak traffic hours it's sometimes unavailable altogether. This company is in desperate need of an infrastructure upgrade and they literally couldn't care less. I have not one positive thing to say about Century Link. There aren't the appropriate words to even describe the amount of disappointment and dissatisfaction we've experienced with this company. Unfortunately, they are the only provider in our area. The second another provider is available we will drop their service like a bad habit. Their techs are incompetent, their call centers are impossible to navigate. They charge you for everything they can, even when it's their equipment that's failing. They are the definition of profits over product. We've been stuck with Century Link for 7 years and I can fully say that the service they provide is years out of date and an absolute disaster to be forced to use them. I am currently paying for 40 mbs service and, I kid you not, have never even reached half of that. My average download speed is about 15mbs (on a good day) and my upload averages less than 5mbs. I am hard lined directly. That's how pathetic this service is. They don't care, they won't fix it, they won't upgrade their infrastructure. Dozens of techs in person have been to my house. I've spent HOURS IF NOT DAYS on the phone with them. No discounted bill. No remedy. No cares. Absolutely disgusting company from top to bottom.

Spectrum - isps - Updated May 2026

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