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Services - Special Nail Spa
Manicure
Manicure and pedicure
Nail fill-in
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Located behind McDonalds on Sunset. Same center as Don Quixote's. My mom was visiting so I thought it'd be fun and relaxing to get pedicures together. This is Mom's 3rd ever pedicure. It was also a treat for me since I usually do my own pedicures at home nowadays, to save money. But since it's hotter weather now, thought it'd be good to have my toenails professionally painted. Wanted to make an appointment for sometime between 10:30-10:45am, but the employee asked if I could come at 11am instead, so I wouldn't have to wait. I said, no problem. Got a text confirmation immediately after, with the address of their salon. Seemed like a nice touch, so customers don't accidentally go to the wrong location or forget their appointment time. We arrived around 10:55am. Two employees inside the building, working on one customer. A few minutes later, another (younger) employee arrived. The younger employee worked on my mom and seemed pleasant. Offered us some small bottles of water. However, around 11:10am a young girl arrived and said she had an 11am appointment. She was asked to have a seat and choose a color, relax,'etc. I could feel the younger employee rushing my mom's pedicure since the other employees seemed to not be finishing anytime soon. I noticed the employee working on my pedicure didn't seem to be the most precise. There are some nail salon workers who are perfectionists, and others who do a hasty job. She was the latter. I had to ask her to fix a few areas that she had missed with the nail polish. And trust me, I'm not usually that picky about my toenails--which is why I usually can get by with at-home pedicures. Decided to be fancy and do a flower like I used to do all the time in my younger days. Big mistake. The flowers looked uneven and a mess. She had already spent quite some time trying to fix them to look more even, but the more she tried, the worse it got. I didn't want to be a karen and have her do it all over again either. She seemed to know that it looked pretty bad, though she wasn't able to say much. Just kinda did an embarrassed laugh as she tried to fix it. My mom, who had finished super early, was growing tired of waiting. I explained the uneven, weird-looking flowers but my mom said nobody is going to notice my toes anyways (lol). So I just let it go. Also felt bad because it seemed like the employee only had use of one eye. The other was closed or swollen. Probably has issues with depth perception. Decided to just pay and leave instead of trying to get the flowers to be my liking. Basic pedicures are $35. There is a Yelp discount but the employee who rang me up didn't seem to know what it was. She ended up giving the discount anyways. Might be a change of ownership deal, since their parking lot sign still says "Tresor Nails." Maybe the Yelp $5 off offer was for the previous business. So many nail salons out there with better pedicures so it looks like we won't be back to this one.
I came to this nail shop today to get my wedding nails. I was there from 10:30am until 2:30pm and my nails are horrible. They are so thick and I asked for almond and the quality is terrible. The staff was lovely but I didn't have time to ask to be fixed because I was already there so long. I spent $150 and I have to pay to go somewhere else to have this fixed. Absolutely dreadful before my wedding.
Don't recommend this place. Booked an appointment for my mom's birthday for her to get the MOST expensive pedicure. You'd think they would pay attention to that but no, they left us sitting there for 30 minutes waiting and when we left they tried to blame me because I moved the appointment from 1pm to 2pm. They said it was fine!! We aren't offered the complimentary snacks or wine while waiting either. My mom also found some weird tape thing in her water with hair on it. I don't recommend this place.
princess meets sharp enough to kill a man lovely work done by Jenny! Exactly what I was looking for
Everyone started out nice, but then I got snapped at for not understanding what they said about the ($15 extra) chrome top coat I chose (Which the nail tech initially had no idea about). I got sassed and no one made eye contact or spoke to me after that. They were great with my daughter until I got the price of a nail paint for a 4 year old on hands and toes. They charged $40. And this photo is what her nails looked like less than 24 hours!!! The website said $17 for a manicure for littles. She didn't get lotion, message or any frills, just paint that cost $40. An adult pedicure and child nail change cost me $115!!!! Also my pedicure has a bubble in it and parts missing the top coats. The experience took an hour and a half and I left feeling frustrated. Needless to say not going back.
If I could leave zero stars I would. I just had the most unhinged scary experience of my life at this establishment. I ended up having to call RPD and left shaking because of how aggressive and erratic the owner was acting with me. There were red flags when I made the appointment initially that I chose to ignore specifically the fact that she was immediately pushing me into a more expensive service, nonetheless, I scheduled the appointment and went with her recommendation agreeing to a set of acrylic nails for $80+. I show up for the appointment today and we get started with a pedicure which was not great. I asked for the deluxe regular polish, the massage was short and they barely cleaned around the cuticles, again, I say nothing and just take a mental note to go somewhere else next time. Then comes the polish, I pick a color and she paints my nails and it is thick and chunky and streaky. So I let her know that they really aren't looking great and she tells me I need to pick a new color and I should have gotten gel, so I pick something else and she disapproves and tells me I need to pick a dark color. I explain that I'm going to a wedding and I need neutral-ish nails for my dress, at this point she is acting annoyed with me, so I pick up the book to look again and pop off a tip in the process and she snaps at me about being more careful. I pick a new color and my toes get painted, they look sloppy and uneven with tons of cuticles but I just let it go. We move to the chair to do my nails and I ask her if she wouldn't mind cleaning up my cuticles before applying the powder to which she refuses and says it doesn't need to be done. I say again, that I would really appreciate if she would and she told me it would be an extra $15. This is the point where I mess up and under my breath I say "are you effing serious?". Given cursing was not okay but what came next was something I would never expect. She starts screaming at me saying she will no longer do my nails throws her tools down and tells me to leave. At this point I am happy to go but then she remembers that I have to pay for my pedicure, she is in my face and will not stop screaming at me, I was shaking badly. She then threatens to call the police if I leave without paying, I say fine whatever just stop yelling me, which she doesn't. So I go to the counter take out my credit card and she tells me she won't take my card and I need to pay cash. I let her know I don't have cash and say just run my credit card so I can leave. She starts yelling about calling the police again because she is refusing my form of payment (they take credit cards btw). She then grabs my arm and says she will walk me to an atm like a prisoner, at this point I'm fully in fight or flight and the minute this happened I left and called Rocklin police department. I've never been treated or interacted with a business owner this unhinged in my life. I'm still shaking. If you read some of their reviews online it sounds like the owner has some anger issues. She's been harassing me via text message since I left and has been sending me threats with photos of my car and screen shots of my social media since I left. This is absolutely unacceptable behavior. Also, while I was there she straight up lied to the girl sitting next to me about providing a service that she did not provide in order to charge her more. The girl and I had a look and she, like me initially didn't say anything, but this business is crooked and the owner should be ashamed of how she acts. Part 2: my response to the further delusion of this business owner in the response below. I did try to pay via credit card and offered Venmo while she was actively screaming at me. It wasn't until she aggressively tried to escort me to an atm like some sort of prisoner that I left out of fear for my safety. I have attached one of the many harassing text messages they sent me proving my story to be true. I highly advise you search this business by their 1 and 2 star reviews. Aggression from this business owner towards their customers appears to be a regular occurance.
This place is by far the best nail place I have been in years. They are so accommodating and are not like the other nail places who force what you don't want on your nails.
18 days ago
Patient and making sure I got what I want. Also provided suggestions and options. Relaxing and I could fall asleep read more
3 months ago
STAY AWAY. Absolutely atrocious customer service and hazardous application. LOOK AT THE CLOSE UPS THE BIG TOES ARE SO SWOLLEN LIKE I PRAY TO GOD I DONT HAVE FUNGUS OR SOMETHING CAUSE WTF HOW DO YOU KNOW IF YOU HAVE TOE FUNGUS ??? AND THERE IS LITTLE BLACK HAIRS AND DOTS ON MY MIDDLE TOE AND THE BIG TOES LOOK SO BAD AND SLOPPY I got a pedicure here and the technician flooded the polish into my cuticles and sidewalls. Within days, the skin around the sides of my toes became red, swollen, and painfully inflamed. When I reached out privately on Facebook with photos of the swelling, they read my messages and completely ignored me left me on Seen. When I called to speak to the manager about a refund, she was incredibly toxic. Instead of taking accountability, she tried to blame my swollen toes on 'pregnancy or medication.' This is a blatant lie--I regularly get pedicures at Blue Sky Nails and have NEVER had a reaction or pain like this. Furthermore, their own security cameras will show the technician repeatedly trying to wipe flooded gel polish off my raw skin before curing it, which is exactly what caused this chemical irritation. When I refused to let her gaslight me, the manager insulted me, told me I 'complain too much,' claimed I just hated the color (which makes no sense, I chose the color--I care about the swelling!), and then literally HUNG UP on me. They completely refused a refund. Unprofessional, unsafe, and defensive. Avoid this place at all costs. read more
3 months ago
3 months ago
2 months ago
2 years ago
Located behind McDonalds on Sunset. Same center as Don Quixote's. My mom was visiting so I thought it'd be fun and relaxing to get pedicures together. This is Mom's 3rd ever pedicure. It was also a treat for me since I usually do my own pedicures at home nowadays, to save money. But since it's hotter weather now, thought it'd be good to have my toenails professionally painted. Wanted to make an appointment for sometime between 10:30-10:45am, but the employee asked if I could come at 11am instead, so I wouldn't have to wait. I said, no problem. Got a text confirmation immediately after, with the address of their salon. Seemed like a nice touch, so customers don't accidentally go to the wrong location or forget their appointment time. We arrived around 10:55am. Two employees inside the building, working on one customer. A few minutes later, another (younger) employee arrived. The younger employee worked on my mom and seemed pleasant. Offered us some small bottles of water. However, around 11:10am a young girl arrived and said she had an 11am appointment. She was asked to have a seat and choose a color, relax,'etc. I could feel the younger employee rushing my mom's pedicure since the other employees seemed to not be finishing anytime soon. I noticed the employee working on my pedicure didn't seem to be the most precise. There are some nail salon workers who are perfectionists, and others who do a hasty job. She was the latter. I had to ask her to fix a few areas that she had missed with the nail polish. And trust me, I'm not usually that picky about my toenails--which is why I usually can get by with at-home pedicures. Decided to be fancy and do a flower like I used to do all the time in my younger days. Big mistake. The flowers looked uneven and a mess. She had already spent quite some time trying to fix them to look more even, but the more she tried, the worse it got. I didn't want to be a karen and have her do it all over again either. She seemed to know that it looked pretty bad, though she wasn't able to say much. Just kinda did an embarrassed laugh as she tried to fix it. My mom, who had finished super early, was growing tired of waiting. I explained the uneven, weird-looking flowers but my mom said nobody is going to notice my toes anyways (lol). So I just let it go. Also felt bad because it seemed like the employee only had use of one eye. The other was closed or swollen. Probably has issues with depth perception. Decided to just pay and leave instead of trying to get the flowers to be my liking. Basic pedicures are $35. There is a Yelp discount but the employee who rang me up didn't seem to know what it was. She ended up giving the discount anyways. Might be a change of ownership deal, since their parking lot sign still says "Tresor Nails." Maybe the Yelp $5 off offer was for the previous business. So many nail salons out there with better pedicures so it looks like we won't be back to this one. read more
1 year ago
I came to this nail shop today to get my wedding nails. I was there from 10:30am until 2:30pm and my nails are horrible. They are so thick and I asked for almond and the quality is terrible. The staff was lovely but I didn't have time to ask to be fixed because I was already there so long. I spent $150 and I have to pay to go somewhere else to have this fixed. Absolutely dreadful before my wedding. read more
Business owner information
Hanh T.
Hi Kacia…
8 months ago
Special Nail is my go to when i need a fresh gel manicure! They always provide amazing service, and the atmosphere is always great! Hannah and Jenny are amazing, and i always leave loving my nails! read more
1 year ago
Don't recommend this place. Booked an appointment for my mom's birthday for her to get the MOST expensive pedicure. You'd think they would pay attention to that but no, they left us sitting there for 30 minutes waiting and when we left they tried to blame me because I moved the appointment from 1pm to 2pm. They said it was fine!! We aren't offered the complimentary snacks or wine while waiting either. My mom also found some weird tape thing in her water with hair on it. I don't recommend this place. read more
5 months ago
2 years ago
princess meets sharp enough to kill a man lovely work done by Jenny! Exactly what I was looking for read more
Business owner information
Hanh T.
Thank you so much for your kind words. We so happy to hear that Jenny…
1 year ago
Business owner information
Hanh T.
Thank you Shara for the kind review. We really appreciate your…
1 year ago
Business owner information
Hanh T.
Hi Christine…
2 years ago
Everyone started out nice, but then I got snapped at for not understanding what they said about the ($15 extra) chrome top coat I chose (Which the nail tech initially had no idea about). I got sassed and no one made eye contact or spoke to me after that. They were great with my daughter until I got the price of a nail paint for a 4 year old on hands and toes. They charged $40. And this photo is what her nails looked like less than 24 hours!!! The website said $17 for a manicure for littles. She didn't get lotion, message or any frills, just paint that cost $40. An adult pedicure and child nail change cost me $115!!!! Also my pedicure has a bubble in it and parts missing the top coats. The experience took an hour and a half and I left feeling frustrated. Needless to say not going back. read more
2 years ago
If I could leave zero stars I would. I just had the most unhinged scary experience of my life at this establishment. I ended up having to call RPD and left shaking because of how aggressive and erratic the owner was acting with me. There were red flags when I made the appointment initially that I chose to ignore specifically the fact that she was immediately pushing me into a more expensive service, nonetheless, I scheduled the appointment and went with her recommendation agreeing to a set of acrylic nails for $80+. I show up for the appointment today and we get started with a pedicure which was not great. I asked for the deluxe regular polish, the massage was short and they barely cleaned around the cuticles, again, I say nothing and just take a mental note to go somewhere else next time. Then comes the polish, I pick a color and she paints my nails and it is thick and chunky and streaky. So I let her know that they really aren't looking great and she tells me I need to pick a new color and I should have gotten gel, so I pick something else and she disapproves and tells me I need to pick a dark color. I explain that I'm going to a wedding and I need neutral-ish nails for my dress, at this point she is acting annoyed with me, so I pick up the book to look again and pop off a tip in the process and she snaps at me about being more careful. I pick a new color and my toes get painted, they look sloppy and uneven with tons of cuticles but I just let it go. We move to the chair to do my nails and I ask her if she wouldn't mind cleaning up my cuticles before applying the powder to which she refuses and says it doesn't need to be done. I say again, that I would really appreciate if she would and she told me it would be an extra $15. This is the point where I mess up and under my breath I say "are you effing serious?". Given cursing was not okay but what came next was something I would never expect. She starts screaming at me saying she will no longer do my nails throws her tools down and tells me to leave. At this point I am happy to go but then she remembers that I have to pay for my pedicure, she is in my face and will not stop screaming at me, I was shaking badly. She then threatens to call the police if I leave without paying, I say fine whatever just stop yelling me, which she doesn't. So I go to the counter take out my credit card and she tells me she won't take my card and I need to pay cash. I let her know I don't have cash and say just run my credit card so I can leave. She starts yelling about calling the police again because she is refusing my form of payment (they take credit cards btw). She then grabs my arm and says she will walk me to an atm like a prisoner, at this point I'm fully in fight or flight and the minute this happened I left and called Rocklin police department. I've never been treated or interacted with a business owner this unhinged in my life. I'm still shaking. If you read some of their reviews online it sounds like the owner has some anger issues. She's been harassing me via text message since I left and has been sending me threats with photos of my car and screen shots of my social media since I left. This is absolutely unacceptable behavior. Also, while I was there she straight up lied to the girl sitting next to me about providing a service that she did not provide in order to charge her more. The girl and I had a look and she, like me initially didn't say anything, but this business is crooked and the owner should be ashamed of how she acts. Part 2: my response to the further delusion of this business owner in the response below. I did try to pay via credit card and offered Venmo while she was actively screaming at me. It wasn't until she aggressively tried to escort me to an atm like some sort of prisoner that I left out of fear for my safety. I have attached one of the many harassing text messages they sent me proving my story to be true. I highly advise you search this business by their 1 and 2 star reviews. Aggression from this business owner towards their customers appears to be a regular occurance. read more
Business owner information
Hanh T.
Hello Ms.…
11 months ago
1 year ago
Greeted with amazing service they se me up me very quickly. They were very nice and accommodating and I was lucky enough to get Jenny to do my nails and I highly recommend her. She was so thorough but somehow fast very nice and pleasant. I will definitely be coming back! read more
Business owner information
Hanh T.
Thank you so much for your review! We are glad to hear you had an…
2 years ago
Great service. Professional. Very relaxing. Sang happy birthday to my daughter and she got the kids mani and pedi with a free flower on her hands and feet. She loved it. They were kind. We got a free drink. We couldn't wait to give them 5 stars! read more
Business owner information
Hanh T.
Hi Samantha…
2 years ago
Business owner information
Hanh T.
Thank you so much for your kind words. We can’t wait to see again at…
4 years ago
This place is by far the best nail place I have been in years. They are so accommodating and are not like the other nail places who force what you don't want on your nails. read more
Business owner information
Hanh T.
Ms Bo…
2 years ago
Business owner information
Hanh T.
Hi Kristen…
2 years ago
They are so sweet and took care of me love this place they took good care of me very patient and kind. read more
3 years ago
Sophia and Hanh were great. Very attentive and supportive with my inspo picture. Tranquil environment to help me and my husband enjoy our pedi together. Highly recommended! read more
3 years ago
Thank you, Sophia. For doing my nails! You did such a great job. See you again when its time for another fill! read more
Business owner information
Hanh T.
Hi Cherylyne ,…
2 years ago
I came in to get an acrylic overlay/dip and I love the way my nails turned out. Every time I have gone I have had no issues with breaking or even lifting. The woman who did my nails was so sweet and engaging. The environment is so cozy and beautiful. 10/10 would definitely recommend this place to others! read more
Business owner information
Hanh T.
Hi Kendall…
5 years ago
I found this place on Google. Tammy & Coleen (Mother & Daughter Duo) were amazing. I loved the attention to detail when it came to my pedicure. Definitely will be my go to Mani/Pedi place. read more
10 months ago
I've been wanting to find a nail place around my house, but the last few places always made me feel like they are upselling me. I made a last minute appt today and got my full set and pedicure. I showed the girl what I wanted. She duplicated my photo and my nails look amazing. Super happy with this place! I'll definitely come back and highly recommend this place. read more
Business owner information
Hanh T.
Hi Wendy…
Updating to add Coco gave me the most wonderful pedicure! Everything was perfect, the massage was wonderful. I was so relaxed. I will definitely see Coco for my next pedi! I'm vacation ready now! read more
Business owner information
Hanh T.
Hi Marie…
2 years ago
This is my third time coming to Special Nails in Rocklin. I love this salon. Great service every time. Friendly employees. Complementary drinks. Clean and relaxing environment. The prices are fair (I've been getting my nails done for 7 years now, so I know). First two times Sofia did my acrylic mani and she did great. Today Hannah did my acrylic nails and she did great as well. Great chat with Hannah too. So far I've got no plans of going to any other place. I'll definitely be back! read more
5 years ago
Amazing job on my nails! Looks exactly like the photo I showed her. Brand new place, very clean and love the lights in the salon! read more
5 years ago
Shopie always does an absolute amazing job on my nails! Shape is always on point and down to the details. She always listens to what I would like by showing her a design I want but puts her own little twist to it! She never disappoints when it comes to my nails! I would highly recommend her and Tony for any set you are looking for to have done. From shine bold and out there, to simple sweet and cute! Thank you again! read more
Business owner information
Hanh T.
Hi Ariel…
2 years ago
4 years ago
Such bad customer service ! And bad nail job ! I found them in groups did my nails and next day 4 of my nails cracked and one broke so I contacted them and no one got back to me. I went in without appt the girl was super upset and Kept saying we busy I can't do this for you! You bought it on Groupon. I said it has nothing to do with Groupon I can wait. (not a single person in the salon the whole time I was there ) so she said ok I fix one broken but it's $5 I said it's fine but I want all 4 that cracked fixed please. She said no your too picky you bought on Groupon and your too picky I was asking her to please fix it ... she keeps yelling at me that I am picky and don't come back here again ... I was super calm and tried to explain to her I was absolutely not picky I tried to make it as simple as possible didn't say a single complain while she was doing my nails first time . She was super upset refused to fix them. She only fixed one broken (I paid for it ) she also softened up and tried to fix the nail that had the top coat peeled off but she did such a horrible job, she made it wide and extra long on the top and bunny and different colour on the thumb nail . They won't even try on your nails avoid this place! Super rude employees Never had such bad experience If the owner wants to contact me please do so I can explain what happened and how bad my service was, I will appreciate that. read more
2 years ago
Business owner information
Hanh T.
Hi Michelle…
3 years ago
I'm really disappointed... I came here because they had pretty good reviews comparative to other nail salons in the area, yet what I received in terms of quality was not any better. I only get gel polish on my nails, so I didn't expect too much work to be needed other than a polish change. Unfortunately, the lady who did my nails decided to file them down paper thin. I'm not going to claim I had super strong nails before coming in but they definitely didn't bend and we're not flimsy like they are now. My polish chipped the same day they were done, my nails are breaking, and now I'm going to need to let them grow out before I can get them done again. They kind and considerate, and received a glass of wine to sip while they worked. I just wish my nails were handled with more care. read more
5 years ago
Sophia and her team has done it again!! Love this new location and how easy it is off the freeway. It's so clean and beautiful!! Making an appt is always easy and she gets me and my daughter right in. Thank you Sophia and your amazing team for always giving us 5 star service! read more
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More info about Special Nail Spa
Ask the Community - Special Nail Spa
Price for a gel french tip pedicure with two acrylic overlays on the big toes?
Hi Nancy Pedicure with gel and french tip with 2 big toes acrylic powder on is cost $65…
How much is a full set French tip here?
Hi, a gel French Tip is $40. An acrylic French tip set is $56. Special Nails Spa in Rocklin 2164 Sunset Blvd STE 205. Please call for an appointment 916-872-1212. Thanks.
Do they have like little pearls to put on the nails?
Do you have a picture of exactly what pearl you want? Can I see it? Thanks
Review Highlights - Special Nail Spa
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