What a great location with friendly and attentive staff. I'll bypass Crestview Hills for the…read moreIndependence location every time!

The management needs retrained. The online app lets you checkin to join waitlist. We did so at…read more10:47am. Wait time said 65-90 minutes which I was fine with. Arrived at 11:45am and went to check on my wait time. They said it's another 60 minutes. I said what?! My original wait was 65-90 and I've already waited 60 minutes. They said I was 14th on the list. I said all these people ahead of me have waited almost 2 hrs! She said yes. There are 30 groups that registered online. The app needs improved you can't take 30 reservations for the same time slot. There were empty tables inside and out. This is RIDICULOUS!!! I will never go back. We left at 12:35pm and our table was not ready yet and still empty tables. The place closes at 2pm. Never again at this location. Crestview Hills location is the best!

Cute little coffee shop with nice green and wood touches in the decor…read more Good coffee, good prices, and quick, friendly service. Stopped in while on a road trip and was so glad it was just a short distance from our hotel. Good pick-me-up stop.

We stopped while driving to SC. The banana bread latte sounded good in theory but was meh. Temp was…read morenot hot enough and banana flavor was too artificial. The girl who took order seemed annoyed as it was 30 minutes before close and it looked like they were cleaning. The middle age lady who handed me my drink was friendly. Bathroom was clean, as was the main area.

The donuts here are richer and better than any donuts around. They are so rich and so good - my…read moremouth waters thinking about them. The goetta sliders are pretty good too - tho a little small. Service has been helpful and friendly each time I've been there. The prices are a little higher than what you'd expect in Kentucky or in another small town. But if you want the best donuts around- be prepared to pay more than you would anywhere else locally.

After returning to Bailey Jayne's in Walton, KY on Main Street, I was pleasantly surprised to see…read morethe space has been updated, cleaned, and has easy to see ordering boards for food and bakery cases for displays. The entry way is quite small, and there's not a lot of room to order food or coffee There was no visible dirt and debris, outside of the snow and salt mixture from the outside snowy walkway Staff was friendly and available to answer questions and greet folks The seating area is small, but cozy Family friendly (bring your own art supplies) Pricing is average Flavors are good (brownies) Due to the limited space to queue up, there was no opportunity to try the food for an updated review, nor was there table space to sit and see the experience of others Parking is difficult and there are no public parking lots Street parking is hard to come by Updated review after renovation to show how dedicated the staff and ownership team has been to bring the area a well rounded experience and cafe. Bravo

My sister had Dunkin donuts delivered to me for watching her pup. My current go-to is the matcha…read moredrink which is pretty tasty and she also got me two hash browns which were good. The delivery was nice it was within 30 minutes they didn't ring the doorbell though. The packaging was nice too makes it to where whoever's delivering it couldn't get into it without you knowing which is nice Great experience only downfall is they forgot my straw which is okay because I had my own. Ambience I can't comment on because I didn't go to the actual location.

I come to this location EVERY day and every day I order the same thing! 2 out of 7 days if I'm…read morelucky the order is made correctly. I order extra ice and get maybe 6 cubes. I do not understand what is so difficult to make the order the way it says on the sticker. I get charged extra for getting 6 pumps of syrup in my large iced coffees which is fine if I was actually getting the 6 pumps. I can tell just by looking at the coffee when they hand it out of the drive thru that it's wrong. I only still come back because most times I can doctor my coffees up at home although I shouldn't have to. I'm getting to the point where I am just going to stop going all together. No one at this location cares what so ever that your order is made incorrectly and to me that's just bad business. I know I'm not the only one that has this same experience either. Do better!!

Today was opening day. The staff was very friendly and everything new and spotless. The opening…read moreceremony featured Boone County High School's band, the mayor of Florence, and many others. They gave us free soft drinks and some merch. McDonalds always has the best fountain drinks!

The food was good and freshly made. It's McDonald's so you know what to expect…read more A big problem is that there is no public facing drink station. None at all. This is unacceptable. I will not be back at this location nor will I patronize any other locations that do not have a public facing drink station. The kiosks do not allow 'certain' food customizations nor the option to apply coupons or allow cash payments so the only option would be to have the order placed by a crew member. Which brings us to the next issue: There is no employee awareness with customers waiting to place orders. There were no less than 4 employees who walked by the front counter area and it was obvious they were all making an effort to avoid eye contact. This is not a good look. Not at all. It is very Poor Customer Service to have multiple people walking past the counter with no one acknowledging customers at the counter. Do better. It turns out that the person assembling orders and making drinks (out of sight of the register) was actually the register person. Not an efficient way of providing Customer Service nor is it that individual's fault that their other tasks keep them away from the front counter. They were very kind and friendly when placing the order but you can tell they were doing the work of more than one person. Drive thru was high volume at the time I visited. Maybe this location should close the dining room permanently and convert to a drive thru only location as it was obvious the Customer Service aspect was focused on serving the drive thru instead of the customers dining in.

Not bad for a small space with a line that reaches into a busy street…read more This location is right off the highway, but not easily accessible. The drive thru is available but it is a small lot! Go slow as people are reversing as you're in line to order The staff is pleasant Coffee was hot Munchkins were good Concerns: Ordered dairy free; did NOT receive dairy free Staff was mildly pleasant Does not open early morning for most folks heading in Sells out of many things quickly Parking lot and drive thru

If you're adventuring into Cincy from KY and need a quick and friendly pit stop, sweet bite, and…read morecaffeine hit, I recommend this Dunkin. As soon as I walked in, I was greeted with a very friendly 'Welcome In' and enjoyed a brand new item, the Dunkalatte-with whipped cream of course! Y'all you have got to try this new menu item. It's your classic espresso latte made with coffee milk. So yummy, and if you love the flavor of coffee like I do, you will definitely enjoy this!

Pretty cut and dry...it's a McDonald's. Sometimes dry as a bone and sometimes juicy and good…read more Their service has proved.over the last few months. I still try and limit myself to a couple visits a month. But I think they have had an ownership change a year or so ago. And it certainly did change the seemingly effortless, unempathetic costumer interactions many of these type of restaurants employees fall into often enough. I know it is only McDonald's, but there are many who would feel blessed to have just that opportunity. That would be something I'd like to see taught both individually and as a whole from not just This location, but in other McDonald's and in other food service businesses as well. Always has large drinks for $1...and they have the best sweet tea... I would also like to see a return to the super fine grain McDonald's salt, anyone over 16 or so can certainly remember their salt packets.

Worst mcdonald's in NKY.Newer have a right order what ever i order.Don't know how that thing is…read morestill in business

We tried this place for the first time on a Saturday night. I'm glad we went early (around 5pm)…read morebecause there was a super long wait when we left. I guess it's a popular place! It's a sports bar type atmosphere with lots of TVs, a prominent bar, high tops, etc. It's extremely loud so not the place to go if you want to have a conversation but definitely an energetic and fun vibe. The service was extremely slow. Drinks arrived promptly but we then had to wait about 20 minutes before the server showed up again to take our food order. It was then another 25 minutes before we got our food. So we were seated for almost an hour before we even started eating. Everything we had was great. My party had sandwiches, salad, catfish, tater tots, and hot slaw and it was all delicious. The menu is huge with a lot of things that look great so I'll definitely be back to give it another try. Hopefully the service will be better!

We went this past weekend and it was kinda rough. Server was new so we gave some grace but failed…read moreto get a simple drink we ordered (Tequila/Soda splash of lemonade came as wrong tequila with tap water) and when we identified it was wrong there wasn't offer to fix. Was difficult to get refills on bar drinks when ready and dinners were subpar. Strawberry salad chicken appeared to be boiled instead of grilled and steak special was a bit overcooked and unseasoned. Best part was the fried cheese and that always hits at this restaurant. Wedge salad was good also.