I really admired CVC for their discounted prices and sliding scale fees. This has been a godsend…read morefor us since the majority of local vet clinics have nearly doubled in their cost of services since the pandemic. The reason I am giving CVC only one star, is because I feel like this vet clinic's performance and professionalism has become very poor since they had left Eugene. In Eugene, the staff was phenomenal in my opinion. They were gentle with my pets, they seemed to be very knowledgeable, educated, and provided me with quality advice, explanations, and instructions. When my pets received tests, we were noticed with the results and any recommendations within a couple of days. In Pleasant Hill, however, we felt rushed and did not receive the same kind of service. I didn't feel like their Vet provided me with the communication and time that I felt my pet and I deserved. My cat felt terribly uncomfortable with her Vet'erinarian's energy, as did I. I'm not sure how qualified she is, because i felt rushed and did not receive the communication I had with the CVC Eugene Veterinarians. In addition, we are at 3 days shy of one month since my cat's U/A. I have called and emailed several times, and we still have not received my cat's results. The majority of the time, my attempts to contact CVC have received no response. I am a retired veterinary technician. I would have been fired if I had forgotten to get back to our clients, or had them wait even a week for their animals test results. Only once have I ever felt such a lack of professionalism from the veterinarians and clinics that I have worked for or those who I have brought my pets to for the past 25 years. And that other one time I had a very poor vet experience, well, that same Veterinarian is working for CVC at this time! I just wish CVC would have never left Eugene. The service and support I received from their Eugene staff was always professional and respectable. And we were always treated very well. It is really a shame that the new clinic in Pleasant Hill doesn't have this same quality service and vibe. It saddens me greatly, and I can tell that my cat misses the old place too.

I took my cat in, it was my dads cat an he past away. We didn't know what sex the cat was and asked…read morethem. He went in for an exam and dental work. The vet came in for the exam which consisted of taking his temperature and feeling his stomach, looking at his teeth. His ears or heart wasn't checked at all. Then she left the room. They wanted to do blood work and get him back in for dental work. He did have a broken fang, I figured since I had a dental visit, they would take care of it? Nope, they wanted to see the blood work first, I had to reschedule for the dental. Which I could tell he was in pain already by the way he ate, so now it will be 2 1/2 weeks. They did give me pain meds though. We still don't know the sex, it seems they didn't want to take the time to check. They said they thought he was a female because he is a small cat and he'd be bigger if he was a male. He is a long hair and they didn't want to mess with all his fur to check his actual sex. Then in the morning I called to ask a question for my visit. The phone rang and rang, no one answered. I called again and left a message. No response. I sent an email, plus I called again with no acknowledgement. I told the girl up fron about my calls, she said they were having a lot of calls that morning. That to me is very discouraging. That's their business, we are their customers! We have questions we need answers to. How do they know what we are calling for? How do they pick the calls they answer? That is not professional at all. If that's an example of how much they care, it makes me rather worried. Now I hope they won't take it out on my cat when I take him back in for his dental visit? This is my response, not my cats. I just hope they treat my cat well and do it professionally. I don't want him to be in pain much after his surgery. I did love that the work they did was in the room I was in. I think it made my cat more at ease knowing I was there with him, instead of being taken in another room with people he didn't know. That made me feel very good. Thank you very much for letting me be with him and for understanding that I wanted to be there with him and hopefully make it easier for you. Thank you

Very sympathetic, affordable. Very knowledgeable. Will take all my animals there if I'm able to…read more Always lets you know your options and doesn't pressure you one way or another.

Just used this clinic and brought in our sick cat. He checked him out,…read morehooked him up to an iv since he was so dehydrated. He did a thorough examination. He gave him antibiotics there and more to take home. Several injections, plus more of the antibiotic to take us some twice a day. When I saw the bill I was shocked I thought how does he make any money? All the time with our cat and our cat is his old wild self. lol The bill was only $212.00. Our usual vet charged $300.00 for pills to give our cat to calm his during the fireworks. Gave him one injection and that was it. I'll definitely be going to this Amazon in the future. Very polite staff and d r. Trudy Migliore

I feel like my cats are in good hands. I can usually get in fairly quickly if needed and the staff…read moreis friendly and helpful. It's a little expensive, but I feel like that's pretty standard these days.

We recently switched to Animal Health Associates and I am so thankful we found them! Dr. Andrew…read more and staff were so sweet to our dogs and showed great care in making them comfortable. The Dr. was very knowledgeable and made us feel confident that we have the right care plan to give the dogs relief. We cannot recommend Animal Health Associates enough.

From the moment you walk in the door they are professional and very caring and considerate…read more Dr. Henery has always been very knowledgeable and if she didn't know the answer she found it. She is very caring and will explain all of the options. When my precious pet was too sick and it was time to let her go the whole staff was compassionate and gave me the time I needed to say goodbye before and after. They let me be in a private area with my pet and would check in to make sure i was ok and to see if i needed anything. You won't find a better veterinarian or a better business. Thank you to all at H&H VETERNARY Care

Dr Henry was an excellent vet. however, she did a yearly exam on our dog, then closed her business…read morewithout sending in his prescription for flea and tick prevention and heartworm protection. Now, we have to find another vet and pay again for an exam. not happy!!!!!!!!!!

My 6 month old puppy came down with a bad case of hives. This was the only clinic I could get into…read moreon such short notice and I see why. The staff at the front desk was friendly, tech seemed friendly. The vet was cold and my puppy was aggressively handled. I've never had a problem just me and the vet or a tech before. They had two people pin her in the corner which made me very uncomfortable and made my pup extremely anxious and upset. She needed a shot of steroids and they wanted to take her out of the room to give her a simple shot?! I expressed that that was unusual to me and made me uncomfortable and the vet said "well we will just be behind the door" and closed it. I was completely uncomfortable and appalled by this. I prefer to handle my own animal especially for something so simple. If she hadn't been so sick with her hives and needing steroids, I would have grabbed her leash and left. On top of it all, the clinic was dirty and very hot. This was a terrible experience on top of an already stressful day with a puppy covered in hives.

Excellent service is provided at Mohawk. Not only is your pet treated with love and kindness, but…read moreyou are treated with true kindness and respect. They truly understand the importance of the connection you have with your pet. Great staff. Highly recommend.

Great clinic to work with. We have had two dogs that needed a bit of somewhat acute care and they…read moreprovided excellent service; easy to make appts. Prices are about what you'd expect.

We took our Kitty to Edgewood. First and foremost the care our kitty was given by Sara and the…read moreVeterinarian made all of us feel better! They were both so kind and informative. It was a great experience and I would highly recommend them every chance I get! Thank you for the love you showed our baby! She is doing great and we love it! Thank you!

we have used the end of life service from Terri Sue Wright . she was excellent. our animals were…read morecomfortable with her. and she treated them beautifully. currently our dog has seen her from six months old. she is now 8. we decided if we ever had a new pet, we would see her. yes, it is different. yes, it can be more expense. but is it? our dog is healthy. we follow her plan. the vet gets on the floor and checks the dog. while rubbing and talking to her. it is so nice. the dog is completely at ease. we go once a year for the annual check up. I don't buy flea treatments. she never has them. I get all information of healthy food. I do not have to brush my dogs teeth. they and gums are always good. she has no issues of constipation or runs. she never has dog breath, or smelly coat. i put all of this on her food. the staff here is wonderful also. it really is a great place.

I have nothing but good things to say about the vet techs and other staff. They were very attentive…read moreand responsive to all of our needs. Dr Terri Sue tried very hard to help our Basset who has numerous skin lumps. We'd tried Western medicine for years, which helped very little and she had great ideas about supporting our dog's health with raw food and supplements. Some of the treatments were a bit unconventional but I was willing to go for it and we had a lot of hope. Unfortunately, after six months, the treatment didn't help and she got worse. We decided to see a specialist at OVRA, who incidentally said she'd never seen a dog as bad as ours -- she had 22 lumps all over her body -- twice as many as when we'd started treatment with Balance. Unfortunately, when Dr Terri Sue found out that we were seeing a specialist (we told her), she said they would "poison" our dog and fired us as patients despite my attempt to use both modes of treatment to optimize Stella's chances for good health. That left a negative impression with me. I'm a health care provider and welcome second opinions and often send my patients to specialists. That she doesn't do the same unfortunately makes me think less of her as a professional and a doctor. I wish we could still see her because she has a passion to give animals the best care, but I feel she's very single minded in her approach to care.

It used to be a good place to go but they don't have good customer service anymore! When you call…read morethere, they won't answer their phone you get to leave a message not knowing if they will ever call you back, they say at their convenience. Which means good luck if you have anything you got to do that day because you can wait all day like I did without getting a call. So, I drove 25miles to the office to find three receptionists doing nothing no phone calling no answering phones. Now I wait for another call from them.

Wes Violet has been my parent's vet for years. Always for horses. Well, had to travel home while my…read morehusband is deployed for a family emergency. My dog Spur, had been an insulin dependent diabetic for a little over a year, he had gone blind about 4 months ago, and got diagnosed with Cushings. His quality of life was going down fast. We ended up taking him with us to live on the farm for the rest of his days. He had some great moments in those last few weeks. But it was time, he was in pain. I called and made an end of life appointment with them. They didn't know me, they didn't understand that I have been watching our pup slowly decline. He still wanted to eat and didn't seem like he wasn't ok to the outside. So they had to take my word for it. I thought I would have to sit there and convince them, it would have been so hard to do and so stressful especially without my husband. But they didn't need that. They took me at my word and helped me get my best friend over the rainbow bridge. It was one of the hardest things I have ever had to do. They have a small candle that they light to let others know to be quieter. And they helped me with the paperwork and getting a spreading tube (to spread his ashes), I wanted to save that for when my husband gets back. Then they called me the next week and I went to get his remains. A week and a half later, I got a card in the mail, with everyone's signature. This meant the world to me that these people, Wes Violet's people, that didn't know my doggy, trusted me, and genuinely did their best to make this super tough experience go so well. Thank you. Truly, from the bottom of my heart. You helped us so much.