Great caring vets! Will help as much as possible if you have an emergency they will accommodate you.read more

This review is for the receptionist Megan! This wonderful soul was so compassionate and kind. She…read moretook time to answer our questions and calm our nerves. She was beyond patient with all of our many questions. We have a sweet little senior dog with an enlarged heart. He was having difficulty breathing and needed an immediate antibiotic. Magen quickly had the vet call us in a prescription to hold us over until we could get back in to the clinic. Honestly, give this woman a raise. She is an asset to the clinic. Her soothing demeanor saved us from unnecessary panic. There are people who are angels that need to be acknowledged. Thank you Megan from the bottom of our hearts.

They did a last minute surgery on my spacey kitten who got into a "no win" fight and had an abscess…read moreon his side. They were so helpful to get it dealt with before the holiday, and good at giving post op direction. Kitten healed amazingly.

After reading all of the reviews and doing my research on vets in the area, Willakenzie far…read moreexceeded my expectations. The care felt genuine and my dog was made to feel like he was the only one in the room. His needs were put first. The upsells were what I expected and never felt that unneeded services, shots, meds, etc were pushed on us or him.

best veterinary services in town. i went to four others before i found the ark. dr hillberg is the…read morebest in town. she does it because she loves animals. last one i went to was west eugene animal hospital. they didn't help my last dog or current one and were quick to tell me they were the most expensive. that makes your heart sink when you love your pet and want the best for your pet even though sometimes resources are low. the ark worked through it with me and my nala. god bless you. thank you so much for being the kind caring compassionate vets you are.

The Ark- for us, was terrible. They take your pet out of the room to do tests which made our pets…read moreuncomfortable. When they couldn't get a sample, they wanted us to sedate our dog and pay for another visit, another day. We never had issues getting samples at our last vet, and don't have issues with our new vet. The Dr. barely touched our dogs, didn't show any affection for our pets, and treated us like we're were homeless and a financial flight risk- we had only spent a couple thousand with them, and I am still appalled that they would make us sign payment forms at each visit before they would offer care. We never found relief for our dogs skin issues which they blamed fleas for and recommended we use Bravecto, We had already expressed this med isn't working. We ended in a loop of poor care, and spent a fortune on unnecessary appointments/medication. I have never been so glad to leave a medical practice in my life.

We had a 15+ year old hospice cat that we took in from the streets last year. He was FIV+ and…read moreweighed 5lbs at the time. We got him up to 10lbs and he was thriving. He took a turn for the worst the past couple weeks, not eating or pooping, bobbing his head, peeing outside the box, and today he started bleeding from his mouth. He was in end-stage FIV and the vet here suspected he had a mass in his mouth that had ruptured. Today is a Sunday so our normal vet in Eugene was closed. This was the highest-rated emergency vet on Google so we went here, knowing we would be saying goodbye to our little man. When we arrived we went through the check-in process, then we waited for the triage nurse to come out to talk to us. They gathered our information and then took our boy back to be looked at by the doctor. We were brought back to a private and quiet room that had been set up to say goodbye. We waited a little bit before someone came in to go over everything with us, saying that the vet had looked at him and agreed that it was time. They brought him back in to us and gave us a nice soft blanket to wrap him with. Once we went through all of the info they left us alone, giving us a doorbell button to press when we were ready for the doctor to come back. We took our time saying goodbye. We took him out and wrapped him in the blanket and help him. It was the only love he knew - he was abused in the past and we were the only ones who ever cared for him. He was terrified of people but in his final moments he was loved, cared for, and caressed. When we were ready we called the vet in and she did the deed. She was very gentle and kind with him and she treated him with respect before, during, and after he was gone. We said goodbye and left when it was done. These people were incredibly kind and compassionate during an incredibly difficult moment. They gave us all the time we needed to say goodbye. They let our bub die with dignity and did not rush us or push us at any point. They will be our only trusted emergency vet any time our other pets need care when our usual vet is closed.

Comfortable and welcoming facility which is just what you need when dealing with an emergency. I've…read morehad to visit on a few occasions and feel like my pet is in good hands.

From the moment you walk in the door they are professional and very caring and considerate…read more Dr. Henery has always been very knowledgeable and if she didn't know the answer she found it. She is very caring and will explain all of the options. When my precious pet was too sick and it was time to let her go the whole staff was compassionate and gave me the time I needed to say goodbye before and after. They let me be in a private area with my pet and would check in to make sure i was ok and to see if i needed anything. You won't find a better veterinarian or a better business. Thank you to all at H&H VETERNARY Care

Dr Henry was an excellent vet. however, she did a yearly exam on our dog, then closed her business…read morewithout sending in his prescription for flea and tick prevention and heartworm protection. Now, we have to find another vet and pay again for an exam. not happy!!!!!!!!!!

While the surgeons and technicians are top notch, trying to get through on the phone lines is…read moreextremely difficult. Oftentimes waiting half an hour with no one picking up, if you do get through invariably the person who answers cannot help so they have to call back and then we have to play phone tag for days. Oftentimes it is difficult to get lab results and updates as promised. Rather frustrating and stressful.

After visiting the emergency vet friday night we learned that our small 13 lb dog had a broken jaw…read more We were referred to OVRA for surgery consult. When we spoke to the reception staff Kayla, she was exceptionally kind, calming and reassuring. We were initially set up with an appointment on Wednesday with Dr Daly, however later in the day an appointment with Dr Csiszer came available on Tuesday. We came into the clinic and were greeted by friendly staff, in a very clean reception and waiting space. The office does NOT have the typical vet smell, and has plenty of space for waiting without interacting with other pets. We waited a short time and filled out paperwork, and then were called to the back. We met with a very kind vet tech, who walked through our pets health history and then took him to the back for the initial exam with the Dr. Dr. Csiszer came to the exam room to talk us through options after consulting with Dr. Daly and then sent the vet tech back with an estimate for the surgical procedure to place a plate and pins in our pets jaw. We opted to leave our pet over night to expedite the process to get him into surgery, by Wednesday mid day, he was in surgery. In total, he spent 6+ hours in surgery with Dr Csiszer, and consult from Dr. Daly. She called at 8:30 pm to provide an update on his condition and spent 20+ mins on the phone with me explaining what they did, how the procedure went, and how my pet was doing. She answered my questions and put me at ease. On Thursday we picked up our boy at 10:30am after receiving very exceptional instructions from Bettina. The check out staff was kind and efficient. While the procedure was not inexpensive, you absolutely get what you pay for, amazing care and treatment of your animal.

My 6 month old puppy came down with a bad case of hives. This was the only clinic I could get into…read moreon such short notice and I see why. The staff at the front desk was friendly, tech seemed friendly. The vet was cold and my puppy was aggressively handled. I've never had a problem just me and the vet or a tech before. They had two people pin her in the corner which made me very uncomfortable and made my pup extremely anxious and upset. She needed a shot of steroids and they wanted to take her out of the room to give her a simple shot?! I expressed that that was unusual to me and made me uncomfortable and the vet said "well we will just be behind the door" and closed it. I was completely uncomfortable and appalled by this. I prefer to handle my own animal especially for something so simple. If she hadn't been so sick with her hives and needing steroids, I would have grabbed her leash and left. On top of it all, the clinic was dirty and very hot. This was a terrible experience on top of an already stressful day with a puppy covered in hives.

Excellent service is provided at Mohawk. Not only is your pet treated with love and kindness, but…read moreyou are treated with true kindness and respect. They truly understand the importance of the connection you have with your pet. Great staff. Highly recommend.

Teri Sue switched our dog to holistic approach. Raw foods, broths and inflammation supplements. She…read moreis like a new dog! I feel like we have lots more time left with our sweet Pearl. The dark cloud hanging around has been lifted!

we have used the end of life service from Terri Sue Wright . she was excellent. our animals were…read morecomfortable with her. and she treated them beautifully. currently our dog has seen her from six months old. she is now 8. we decided if we ever had a new pet, we would see her. yes, it is different. yes, it can be more expense. but is it? our dog is healthy. we follow her plan. the vet gets on the floor and checks the dog. while rubbing and talking to her. it is so nice. the dog is completely at ease. we go once a year for the annual check up. I don't buy flea treatments. she never has them. I get all information of healthy food. I do not have to brush my dogs teeth. they and gums are always good. she has no issues of constipation or runs. she never has dog breath, or smelly coat. i put all of this on her food. the staff here is wonderful also. it really is a great place.