I'm glad I hired Sparrow Moving. They seem to be a few college-aged guys who are looking to start a business and because they are new to the market, they are very affordable! I hired them to move a large couch from my Mother-in-Law's home in New Jersey to my house in DC. I was a little cautious hiring them because there were no reviews online and their website was not complete. The communication was also a little spotty.
The couch turned out to be harder than anticipated to move due to its size, but the guys' determination helped them succeed. Unfortunately the couch and my floors were damaged upon completion, and while the couch damage was minor, the floors were not. Covering the couch with a cloth or even large plastic sheet would have made me feel more comfortable about it being moved and maintaining its quality.
I wish this company was more professional- uniforms (even if they're just t-shirts) and more professional manners would have gone a long way. They didn't answer the phone with a professional greeting, which made me question the company's legitimacy. When they arrived at my house, one guy came a few minutes late, and when he arrived at my door, he didn't introduce himself, making me assume who he was, which aside from being awkward, was also not safe.
Overall, I am glad I could give business to some local guys looking to make an honest living. The guys all wore masks and were respectful, and the payment (including initial deposit) was all contactless. The price was hard to beat, even for the minor problems I had with the company. read more