I seriously miss this optometry clinic. I think I took it for granted while I lived in Toronto. Everyone here is amazingly friendly and welcoming. I used to see Dr Wilkinson, who was equally friendly and very professional. One thing that stands out in my memory is one occasion when I made an emergency appointment because of severe eye strain and pain. Dr Wilkinson was accommodating and able to see me despite a very last minute request, and he even told the reception not to charge me for the visit. I was so impressed! If you want professional, knowledgeable and warm service, Spadina Optometry is the right place. read more

I had a great experience at my first visit. My schedule fluctuates often and the Staff was able to accommodate my last minute changes to my appointment. When I spoke to Dr. Wilkinson he helped me understand what the results of my exam were. It was the first time I was thoroughly explained my condition and didn't feel rushed. Highly recommend. read more

i had a great experience here put off having glasses for years, wish i hadnt the staff is great and Dr Wilkinson was very friendly and made the whole eye exam a very good experience love my new glasses read more

What a great experience! I looked online for a few days, researching many different optometry offices and doctors. I am use to my bi annual appointments with my families eye doctor but since moving downtown on my own it was time for me to find my own doctors. I chose Spadina Optometry based on the location to my residence. I booked an appointment through email which is very convenient especially for me who is busy at work all day. I was answered in a timely manner and the girl was very kind over email and all the girls were very welcoming when I arrived. Buttercup is a great addition to this office, very kind and welcoming as well. Great idea to have a little office dog. I was quickly put into a examination room where a very kind girl did some tests on my eyes, she was very kind, funny and personable. Fantastic personality. I had Dr. Wilkinson, I cant explain to you how amazing this doctor is and I only saw him for the first time last week. I have never been more comfortable with a doctor, I have never been explained things to the extent he did. The pictures of the back of your eye they take is something new for me and his explanation of what I was looking was incredible. He is very kind and approachable and it comes across that he genuinely cares for each of his patients. He really sat down with me and went over what my concerns were and how to make me more comfortable when wearing my glasses. He has a great personality and is very kind. The level of help and service I was given during a busy office time was amazing! I would highly recommend going to see him and his staff. They didn't try to sell you anything or push anything on you and they take there time to make sure you are walking away with a good feeling. Regards, Dan read more

I neglected to do my research on pricing before coming here, otherwise I would've chosen somewhere else. The staff is great and the service was quick. I just think the overall eye examination is way over-priced, as I've paid under $100 for the exact same type of examinations at other optometrists. All I really paid for was convenience of location, as it's right across the street from where I work. Unfortunately, I don't think the price is worth coming back. read more

I was referred to Dr. David Wilkinson (the other optometrist practicing at this office) by my family doctor and I am glad he did. This optometrist office is centrally located (just a short walk from my office), and the staff there are extremely friendly and courteous, and the waiting area/optical store is comfortable (good selection of music playing) -- though I wished they have a bigger and more current selection of magazines as there is usually a short wait to see the optometrist. I didn't see the office mascot when I was there, but it's really cool that they have a dog there. The staff is very accomodating in scheduling appointments and were very easy to deal with when I had to change my appointment at the last minute -- I actually had to change my appointment twice in one day! Dr. Wilkinson is very professional, thorough, approachable and knowledgable. I was there for a minor emergency appointment and Dr. Wilkinson treated my emergency very well. While I was there he even managed to squeeze in my annual eye exam which I was due for. read more

David Wilkinson is an unbelievable optometrist. In 24 years of wearing contacts I've never had someone take so much care in treating me. He was thorough, explained everything in regular language, and made sure the issue I had was resolved by bringing me back in twice just to be sure. The staff are also fantastic. Highly recommended!!! read more

I'm a big fan of Dr. Heeney. She is pleasant, knowledgeable, thorough and patient. Here's only one example: I had laser eye surgery about 15 years ago which resulted in one eye seeing blurry close up and at a distance. My old optometrist (fairly smart guy I assumed since he used to teach Cornea at U of T) said there was nothing that could be done and I accepted that for many years until I decided to try Dr Heeney a year or so ago. Not only did she come up with a solution (RGP lens) but she persisted, fitting me with different models until I had a good match. She also takes the time to explain things in layman's terms. Oh, and her dog Buttercup is adorable. Highly recommended! read more

I made a yelp account just so I can review them. This place isn't all that. I went after reading all the reviews despite seeing few bad ones. Yes, the staff are friendly but only two of them. I bought two glasses one for mom and one for myself. Since my glasses were ready I asked them to keep them and call me when my mom's were ready. But they never bothered to call back. On top of that they were lying that they actually called and that no one picked up. Why was there no message on the voicemail then? They never once apologised and kept repeating the lie. I mean why should they, since we already paid? NOT! I refunded the glasses. read more

This place is great! The offices are clean and bright, and I was seen very quickly after filling out the questionnaire. Everyone here was very professional and friendly, and I didn't feel pressured about anything. The price was also totally reasonable. read more

Dr. Wilkinson is one fine gentleman, extremely professional and courteous. He's very detail oriented, patient, and treats his patients with the greatest care. You never feel rushed, and he is never angry or rushed. read more

Making an appointment was easy (about 1 week). Once there the staff was very helpful and welcoming. Overall experience was good! The place has a good atmosphere let alone good location! Most defiently recommend to anyone in need of a new optician. Found the perfect glasses too! read more

Excellent service in a well maintained office. I enjoyed my visit and the exam is very detailed. Not your run of the mill vision checkup but also eye health is checked as well. read more

Booked an appointment. Called to let them know I would be 5-10 mins late. They told me I would have to rebook as I'm supposed to be 10 mins early for my appointment which I was never told at the time of booking. If they want clients there early then book your appointments as such. Overall disappointed with the experience and not going back. read more

The eye exam was very thorough and the doctor I saw was very nice and gave me a lot of time I believe it was Dr. Wilkinson. But one of the staff members I dealt with was really condescending and ruined the entire experience. When I made the appointment I specifically inquired if they excepted ODSP coverage, which they do. When it came time to leave she said "that will be $150". But I am covered for exams. "you should have told me before, you're supposed to let me know first"! and her entire demeanor changed and suddenly I am reduced to a street bum with pee stained pants in her eyes. It was shocking. It's not something that I am used to experiencing and don't intend to experience again. People that believe they are much better than others because they have a nice cushy job...you are no better than anyone else...in fact you may be worse.... read more

Really sweet people who took care of an issue without charging me. Thumbs up!

Booked an appointment at early afternoon a day before. Receptionist confirms so on the next day, I went to the appointment only to discover that my appointment has not even been slotted in.... Wasted money & time. Received no apology or remedial solution either. Clearly I am never going there again. read more

I booked an eye exam at Spadina Optometry a month in advance. I arrived at my appointment only to find out that my appointment was never entered into the system. The girl at the desk had my email thread up on the computer with my confirmation email, but told me whoever booked me didn't actually enter it into the system. I asked if there was any way the Optometrist could see me, and she simply told me no. After I explained I left work early for this appointment, she was extremely rude and didn't offer as much as an apology even though it was very clear, this was their mistake. She told me that the next available appointment was in a month. Very frustrating experience that could have been turned around with the slightest bit of friendly customer service...but unfortunately that was not the case. read more

Outstanding service! Quick and very professional. Probably paid a little more for the glasses and lenses... but the frames are still perfect after a decade. Almost bullet proof, even though they are light and flexible. I like the lens better as well, as I purchased a back up pair from a chain. Dr. Wilkinson takes the time to explain any issues and was available for a phone follow-up. Highly recommend. read more

A very good optometry. Great customer service, both by phone and email and friendly staff. I had my exam with Dr. Melville and she is very thorough. At $120 the comprehensive eye exam is on the pricier side but it is worth it for making sure you get the best care for your eyes read more

I saw David Wilkinson and he was great 10/10. He answered all of my questions and fitted me with some excellent contact lenses. I highly recommend you make an appointment with him. read more

Really impressed with this place. Although I was certainly happy with my eye exam, I was particularly impressed with the help I received out of the floor, picking out new glasses. One of the young employees (Ciara??) was an excellent help without being pushy. I've been back a couple of times and she is always knowledgeable, patient, and friendly. Keep it up! read more

Great experience! They did the whole thing by email, making it really convenient. Staff were friendly. Doctor was awesome, and answered all my nerdy questions about equipment and eye stuff. read more

While Dr Heeney might be nice, the staff lacks customer services skills and my experience was not good. Upon arriving for an appointment, I was told there was nothing in the schedule, even though I called 3 weeks in advance. Instead of finding a solution so I didn't have to waste my trip, I was simply told she was booked for the remainder of the day and all that could be done is rebook it. Seriously people? How disrespectful! Clearly they do not need my business, so I ain't coming back. read more

Excellent experience! It's been a long time since I've had my eyes assessed and I'm so happy I found this place & Dr. Heeney. All staff here are friendly, helpful and showed great respect for their customers. read more