I had been wearing the same Ray ban glasses for over 4 years - definitely time for a change! My…read moreprescription is medium high, and turns out I'm SUPER picky so the experience looking for new glasses became similar to when I searched for a wedding dress -- way too long, eventually hating everything, stressful and the budget went out the window in a desperate attempt to actually find something I liked! The worst part was every store I went to had awful customer service or literally not a single thing I wanted. I was desperate and worried I'd never get new glasses. Eight months into my search I finally found 312. First impression was good - Andrew, the owner, was helping other customers but still greeted us with a "hello", more than I could say for some other stores. The products are way more artistic and beautiful than run of the mill, and he helped identify what I liked and didn't, and was patient with me as I ended up coming in over 5 times to try things on!! Customer service never wavered and he was always honest and up front if something didn't look right or if he thought I'd regret it. Icing on the cake was a trunk sale with all the colours of Andy Wolf glasses, so I could see what they all looked like - that including Prosecco and Lindt chocolate! My glasses were expensive but so were many I looked at that were less impressive. Thanks to Andrew for his patience and he definitely made a lifetime customer out of me! I'd even go there for eye exams because the atmosphere is so welcoming and chill.

I have been going to 312 College optical for the pass three years. Andrew is always very helpful…read more The thing I like most about him, he is honest, he would never allow you to walk out of his store with the wrong pair of glasses. When I pick up my glasses I feel confident in wearing them because I know they look great. He is so cool, he don't even charge you for replacing a crew. Service with comfort and style. I would never go else where, he is the best. Thanks.

We were planning on visiting a few stores on Queen West for our epic glasses hunt, but the first…read moreone on our list made all of the others unnecessary! Gigi truly deserves a raise! She's super friendly, funny, and not pushy at all. And yes, the great prices and the current sale on glasses definitely helped, too. I'll happily recommend this shop to others!

Very kmowledgeable and friendly sales staff. Great selection of models and very kind optometrists…read more It is GTA-based so worth shopping there.

This review is mainly for the eye exam since I didn't purchase my prescription glasses with them…read more I booked an online appointment for a full vision exam with Dr. Emma Karlin. Arrived 10 mins earlier than my appointment to fill up a form and for the staff/receptionist perform a preliminary test on my eyes. Dr. Karlin performed a comprehensive eye exam including checking the eyes to detect for diseases like cataracts, glaucoma and recommending preventive care. I had to buy my prescription glasses from another optical shop but had an issue since I opted for a progressive lenses and the reading prescription is somewhat incorrect. So I went back to this store for a vision reassessment and Dr. Karlin accommodated me on the spot for another eye exam without any additional charge. Fast/easy booking, friendly and experienced staff - I will surely come back here for my next eye exam.

My sons (now aged 14 and 17) and I just had our eye exams today and again I was blown away by the…read morefact that the whole experience literally made my day (and theirs!) a better one! It was fun. Dr. Heeney is not only incredibly friendly and personable but is also a creative problem-solver who combines extensive knowledge with real-life experience to provide exceptional vision solutions. I cannot recommend Spadina Optometry highly enough.

Anyone else sick of hearing the worlds pivot and nimble as we get deeper and deeper into the…read moreCovid-19 crisis? Yeah, me too. But you know what? Spadina Optometry has done some great pivoting their business model. Enjoy the clichés. I was almost out of contacts. Pretty scary during this uncertain time. I need them. My glasses are wobbly, and can't be used to exercise (2 metres from others) or look cute in video calls. Boo. Luckily, SO has been extremely *nimble* and switched to email orders. They have my 'script on file, and I emailed and paid via transfer. My contacts arrived within two days. Brilliant.

Review regarding REPAIRS:…read more Oh my goodness if I could give 10 stars I would!!!! GO HERE!! I brought in 2 pairs of bent and out of shape sunglasses that I thought were beyond repair. I did not buy these here. Jessica helped me within minutes. Both pairs fit me perfectly and I truly did not think it would be possible. What's more is she refused to let me pay which is out of the question because her work was phenomenal and so speedy! I was in and out within five minutes. Excellent service, great craftsmanship, and kindness. I trust this place and the employees and will absolutely return.

I ordered two pairs of eyeglasses from Chinatown Optical but didn't get any calls that they're…read moreready to pick up so this is one of the downside of this optical store. Ended up getting my eyeglasses for more than two weeks and you need to call them yourself. Yes they're cheap and affordable but the basic frames are on the thinner side. If you're not careful enough, these frames are easier to break. Service is so so - the older guy (Owner) is welcoming and friendly but the rest of the staff have standoffish attitude and doesn't care except to make some sales. Probably won't be coming back here and will find another optical shop when I need another pair of eyeglass.

Outstanding Service. I've been coming here for over 8 years…read moreand every visit is great. Dr. Vo is very good and very thorough in the eye exam. He explains every step of what he checks for and the prescription is always right for me. I've recommend him to a number of people as well and they love going here !

I hardly ever review a spot. But I beg of you, listen…read more.... Dr.? Phong is a complete joke. Totally unprofessional, I have no clue how he got a degree. Please look somewhere else for your eye needs....You will regret coming here. I assure you. Cheers!

When I was searching for the "best and coolest eye glasses in TO" I found Minh Chau optical on the…read moretop 10 list with BlogTO. As it is very close to my work I thought I would give it a try. The experience start to finish with Minh Chau was excellent. They referred me to an optometrist for my eye exam who was the best I had ever seen and I have had difficulties with my eyes since birth. Irene within minutes did what about 10 others stores did not do, she listened to what I wanted and presto went to find my frames. I absolutely loved that this business is family run. It feels like you are coming into a home, complete with being offered nice warm tea. Everyone is knowledgeable and kind. You will be well taken care of at Minh Chau.

The customer service is here is OUSTANDING. Everyone greets you the moment you walk through the…read moredoor, make you feel at home, and offer genuine recommendations. The selection is endless, if you have a specific style you're looking for, don't be afraid to let them know as they're very knowledgeable about their stock and can help you find alternatives or see if they can order them for you. The luxury brand frames are expensive as expected, but they do have budget friendly frames and with their impeccable service, it makes the trip worth while. Highly recommend!

I want to express my gratitude for the excellent customer service at the Bathurst and College…read morelocation. The staff are professional, informative, patient, and knowledgeable about their products. I am very pleased with my selection of glasses.

not a very good experience. the gentleman wasn't very knowledgeable. wasn't a very good selection…read moreof frames.

Had to have reading glasses repaired as a lens kept popping out and not only received extremely…read morehelpful, efficient and sweet-natured service at this outlet but also received great tips for preventing this problem in the future.

Bought some sunglasses I love that were recommended to me by Jade. Months later I came back for…read morethem to be adjusted and I chun helped right away. Super easy, great experience.