I saw the negative posts ..I totally agree..the owner is rude , erragnant, and a pompous individual he thinks he owns the world!!.. ..his staff and wife have no customer service skills!!..I spoke to Hakim and they said they gave him some business and he didn't even appreciate it .We like to support our community but in this case it's not possible..I have friends and family who go to Hakim for years and also myself..try to help every business . I also have family members to still go to Bo ..it's thier choice..and fortunate for him..he started to get it... understanding he can loose business.. So I just want to say to poeple who have had a bad experience ..lets support establishments who are not money hungry and treat their customers well. Oh !..and has we were conducting or disputing..he uses body language by pointing is finger and yelling..he thinks he has some kind of authority. and honesty I have no rate..I had to put one star in order to begin in the post..figure that one out. read more

I don't know who these 2 are that just gave this place 1 star because it's 5 stars in my book. I wonder if they were reviewing another location because the Oakville location on Speers is superb! They were complaining about the service but that's the reason I'm giving them 5 stars. I'm a Customer Service Director so I look for CS flaws but at this place it's always been over the top wonderful. Family run business and they always seem to care so much and go out of their way to make sure you have a great experience. I originally went to them because their selection of glasses is much better than most places. I went back to them because of their great service. I will only buy my glasses from this place from now on. They always offer me a great deal without me even asking! read more

I am confused by the negative reviews and based on my personal experiences I question whether or not they are legitimate. My family has been going to Next Optical for all our glasses for many years and we have always been very satisfied. Last year my son needed glasses but he said he just wanted to pick up something cheap because he always loses them. He went to Costco and ordered two pairs. I suggested we go to Next Optical and Beau quoted us for two beautiful pairs of designer glasses less than the no name ones my son ordered at Costco. We cancelled the order at Costco. We have always gotten the best quality, the best price and the best customer service at Next Optical. I suspect the negative reviews may be mongering by a competitor. read more

I love this place. My father was visiting from another province and his glasses broke. I went to a few places and no one could help him. We went to Next Optical to see if they could assist. The owner was very accommodating and immediately had his repair person from the back come out and look at the problem. They took his glasses away and came back in 15 minutes with them fixed better than new. We were all so happy and grateful and my dad was able to enjoy the rest of his vacation... seeing great!!! I am in the service business and was so impressed at the level of service by Next. I will be going there to get my glasses from now on. Thanks again Next!!!! read more

My family and I have been coming here for years and years! Bo is awesome and so is his family(wife and daughter). We have many extended family members that come here too and they just love the customer service and helpfulness from the entire staff. I've had a couple of issues in the past with my sunglasses and contacts( different times ) and Bo corrected the issues with no questions asked!!! I highly recommend this place, it's a family run establishment who truly cares about getting you fitted into the best pair of glasses and contacts that fit your budget and needs! All I can say is Thank You Mahil Family and Staff!!!! read more

Run far away from this establishment unless you enjoy being treated in a condescending, righteous and uncaring owner who thinks customer service and retention is unimportant. A very pompous individual who only cares about getting your money and not following through with your satisfaction on his inferior product. There are so many other optical places around who would appreciate your business. BTW, while I was there, he was also treating another customer with the same disrespect and we both walked out together....never going back. Who runs a business like that in today's world? read more

Run far away from this establishment unless you enjoy being treated in a condescending, righteous and uncaring owner who thinks customer service and retention is unimportant. A very pompous individual who only cares about getting your money and not following through with your satisfaction on his inferior product. There are so many other optical places around who would appreciate your business. BTW, while I was there, he was also treating another customer with the same disrespect and we both walked out together....never going back. Who runs a business like that in today's world? read more

I tried a major Optical chain and thought I got a good deal when I was given 2 eyeglasses for the price of one. I did not realise how inferior the glasses were until I visited Next Optical to get my eye examination done. Apart from the thorough eye examination, I was pleasantly surprise to get new top brand eyeglasses for less that the price I paid to get two fake unbranded glasses from another Optical store. The service at Next Optical was excellent, professional and extremely helpful. I am extremely satisfied and will highly recommend Next Optical. read more

I would rather go blind than buy glasses from this establishment. The owner is one of the most pompous and rude people I have ever come across in a store. I would highly advise on going anywhere other than Next Optical on Speers Road. I hope that people read this message before wasting their valuable going to Next Optical. If I could choose zero stars, I would. This is also the first time I have ever posted anything on Yelp. It seems that others have experienced the same service. Terrible Terrible Terrible. read more

Next Optical is a stand alone Optical building on Speers Road in Oakville and has been around for years. The staff and owner (Bo) are extremely knowledgeable and have a great selection of brand names glasses for both men, women, and children. Bo and the staff are extremely helpful and that is why I have been customer for the last 7+ years. More recently, I had my children added to my health plan and purchased sun glasses and reading glasses for them with a super deal through Bo. Thanks again Next Optical. read more

Nothing but praise for Bo and his team at Next Optical on Speers Rd. I'm sure he must groan when he sees me walk in the store, as nothing is ever simple or straightforward with me. I just happen to be one of those customers. He and his staff are always there to help, guilt free assistance with a smile. Need an adjustment, no problem,nose pad broke, no problem. Exceptional quality and value. Great service, great prices and a huge selection of quality eyewear, not to mention awesome sunglasses! read more

What an amazing group of people. I went to see Dr.Ahmed with a piece of metal literally lodged in my cornea. He took action immediately and went to work on it. This Dr. really cares. After attempts to remove it, he pulled some strings to have me see a specialist at 5pm on Thursday of Easter long weekend!! Problem solved and vision saved thanks to a Dr. that truly cares. Easily 5/5. read more

Don't know why some of these reviews are bad - this is the best place I have EVER gone to get glasses. All of my family members wear glasses, and we wouldn't go anywhere else. The service is great - everyone who works there is extremely kind and helpful. I would recommend Next Optical to anyone looking for glasses/their next eye exam read more

I love this shop. Next Optical is a family-run business and their service and attention to you is extra personal. I've had eye exams there as well and I've never felt more at ease/comfortable with an optometrist - very good bedside table manners. They also have a great selection of glasses. read more

The owner/ manager is rude and disrespectfull to clients, I am not dealing with them any more and I don't recommed thier service. I have never seen a horrible customer service as this guy had. read more

Got my prescription sunglasses at Next Optical, the service and staff very good and friendly. Would recommend them to others.