In my review from 4 years ago, I said that the people at the Optic Zone were helpful in finding…read moreglasses for my friend and me that really suited us. They were patient and never pushy. They encouraged us to try on as many frames as we wanted. I've returned to the Optic Zone several times, with my sister and with coworkers. Again and again, Joe and Bella have been helpful and patient. I find them uniquely talented at suggesting options that I would not have expected to look good, but that look great. They have held frames for me when I was undecided, and ordered frames in without asking me to commit. I think glasses shopping is fun almost anywhere, but it's more fun here. I truly love this place, and I recommend it to everyone! Plus Bella and Joe have started their own line of frames. Neat, Canadian design. Worth checking out.

Joe knows his stuff . He has top fashion forward product , at a fair price and he has a great eye…read morefor picking out pieces that accentuate your natural face shape/type . Joe at the optic zone is well worth a visit and is a one stop shop. Always friendly and patient.

Went in to this shop on Sunday in the Distillery district and to see if I could get my sunglasses…read morefixed, no appointment and they couldn't have been more helpful. glasses good as new in an instant. thank you! Great service, great staff.

I've been waiting to purchase glasses for some time. I chose Spectacle for their gorgeous selection…read moreof classic and dynamic frames. Spectacle is one of the top optical places in the city for cool frames. Erin helped to style my look and explain the different lenses and associated prices. As you know, prescription glasses aren't cheap and the economy is terrible so I really relied on Erin's ability to find me the best lenses for a reasonable price. I'm so happy with my glasses!! Funky frames and excellent service top to bottom from Erin! I can't wait to get a second pair!

I ordered two pairs of eyeglasses from Chinatown Optical but didn't get any calls that they're…read moreready to pick up so this is one of the downside of this optical store. Ended up getting my eyeglasses for more than two weeks and you need to call them yourself. Yes they're cheap and affordable but the basic frames are on the thinner side. If you're not careful enough, these frames are easier to break. Service is so so - the older guy (Owner) is welcoming and friendly but the rest of the staff have standoffish attitude and doesn't care except to make some sales. Probably won't be coming back here and will find another optical shop when I need another pair of eyeglass.

Review regarding REPAIRS:…read more Oh my goodness if I could give 10 stars I would!!!! GO HERE!! I brought in 2 pairs of bent and out of shape sunglasses that I thought were beyond repair. I did not buy these here. Jessica helped me within minutes. Both pairs fit me perfectly and I truly did not think it would be possible. What's more is she refused to let me pay which is out of the question because her work was phenomenal and so speedy! I was in and out within five minutes. Excellent service, great craftsmanship, and kindness. I trust this place and the employees and will absolutely return.

Been to this store for the past 5 years! We used both of their optometrist and eye glasses…read moreservices, and we are very pleased. The owner Bo has been providing excellent customer service to us and that's why we've been there for the last 5 years. He continues brining more different brands and styles, so customers have more choices. He also customize his services to your need. He also gave us great aftercare services. We've been bringing in some glasses to him for repair even I didn't purchased from his store. He never rejected his services or give us a hard time! His wife and daughter are very helpful too, gave us a feminine side of advice. Highly recommended!

The men here are rude, borderline harassing. Call in with questions and they slam the phone on you…read more Extremely rude people! His previous bad ratings had him respond that he is sorry and will do better, but they go back to being rude, insulting and harassing. I will be filing a complaint with the BBB and I'd stay far away from this business!

Having been resided in East York for 57 years before it was amalgamated into new City of Toronto in…read more1998, my wife and I have used several Optical Stores, staying with a store that provides us not only reliable lens and frames but also good service. The last optical store we used was in Scarborough Town Centre, quite far from our place. When our family optician moved out of Toronto, my family eye doctor (Ophthalmologist) recommended Scarborough Scarboro Optical Ltd. in late 2019. From that time on, we've been extremely satisfied with its products and services, preferring not to use Costco's optical store, despite the latter is even much closer to our place and accessible by public transit. Why? For two major reasons. In the past, we had our eyes examined by an optometrist before taking the prescription to our optical store for new glasses. Scarboro Optical has its own optometrist located onsite (by appointment). And Dr. Bejan is not an ordinary optometrist. He's also a highly qualified eye doctor. In essence, I've been receiving regular monitoring of my eye health from two eye doctors. In the past, I'd been paying the cost of Digital Retinal Imaging Tests from my optometrist to assess the inside health of my eyes not covered by OHIP. Dr. Bejan performs similar test to detect presence of glaucoma, cataract and age-related macular degeneration (AMD) for free! We've been receiving excellent optician services even from its owner Joanna when she was still working as a senior optician. From the start, we're extremely satisfied with Atosa's services. Not only Atosa is a very knowledgeable optician, but we receive from her the following services more than what we expected: * Very friendly, warm and courteous yet has proven to do everything within her power to make us happy. * She would recommend lenses features beyond prescribed by their optometrist, to be comfortable using new glasses. * While I've got good vision insurance coverage from my previous employer, she never pressures us to buy expensive frames. Their prices are already competitive and always receives special discounts but still would tell us we don't need some features for our multiple prescribed glasses needed (bifocals, computer/reading and sunglasses). * She would tell us which of our old frames could be reused to save on costs. * She would submit our vision claims online to my insurance carrier, thereby receiving my refunds before we pay Scarboro Optical when we pick up our new glasses. * She would efficiently test, adjust and clean our glasses any time we drop by the store with a smile. It's for these reasons why we highly recommend Scarboro Optical products and services.

My whole family are customes at Scarboro Optical since it opened. We alwasy receive great service…read moreand advise. They never push expensive frames on you but recommend quality. They als stand by their service and products. Most of my frames last over 5 years and often they are able to get spare pieces if needed. definitelly recommed.

I will wear my glasses till I can no longer glue them back together. I dread picking out new…read moreglasses because of all the available choices and am never sure what looks good on me. It takes me years before I decide to get new glasses. An amazing Groupon and a high Yelp rating led me here. You may have difficulty finding this place because of lack of signage but your efforts will surely be rewarded. As you enter the plaza (it's in the same plaza as Tim Horton's) look to your left and look for unit 222. Large store with lots of choices, a comfy couch for those who have to wait for the shopper to make up their minds, and lovely staff who are patient and accommodating. Nicole was such a great helper. She ask what I was looking for, notified me of all their sales, went over all the available options and prices, discussed the most cost efficient package for my situation, and gave me pointers on what to look out for when choosing glasses. She was patient and never pushy. I decided on a stylish pair of designer glasses that fit into my budget. The experience was quick and painless and rather pleasant due to Nicole's professionalism and warm personality. I would definitely come back and recommend this place to all my friends. TIPS: - Bring someone along who has good fashion sense to help you pick out your glasses. - Take pictures of you wearing the glasses instead of completely relying on the mirrors, believe me, it does make a difference. - Communicate with the salesperson on your likes, wants, limitations and needs.

So glad I decided to come here after finding this place on google! From the moment I walked through…read morethe door, Justin was so helpful and answered all my questions. The store felt clean and they took all covid safety precautions, including making sure all glasses were sanitized after being touched. Justin helped to work around my insurance budget and they even do direct billing. I'm thoroughly happy with the service they provided today and will recommend them to my friends and family.

It's truly amazing to associate with this optical. The store may not be extravagant and showy but…read morethe staff is very friendly and super helpful. They are not money hungry and will not sell you frames and lenses that you don't need. They are very flexible and willing to go the extra mile to make you, the customer happy. I have dealt with them for my whole family and ended up purchasing 2 pairs of glasses for each. We are very pleased and will continue to visit them if and when there is a need and will also recommend and refer family and friends. I would like to give a shout out to Clarence - the owner who is professional, knowledgeable, flexible, super friendly, and helpful. Keep it up Amazing Optical!

I'm so incredibly pleased with the exceptional service I received when I visited this place in hope…read moreto have my sunglasses adjusted. I had purchased a couple (pricey) sunglasses online; when I received them, the arms were too wide. I googled eyeglass repair shops and this place was among the first couple establishments suggested. Desperate for any form of help and/or advice, I stopped by the place. The owner (sorry, I forgot his name) was so incredibly helpful. As challenging as it was to make adjustments due to the style of the glasses, he was able to figure out a solution. I was so ecstatic!!! Not only did he amend the alignment of the temple arms so I could now wear my glasses, he did so expecting NO COMPENSATION! I was so eternally grateful, I persisted to INSIST he accept my offer of payment. Afterward, he gave me a lovely token (glasses care products). I'm am in AWE of his kindness and professionalism! I cannot recommend Amazing Optical more!!! You will not be disappointed!

The customer service is here is OUSTANDING. Everyone greets you the moment you walk through the…read moredoor, make you feel at home, and offer genuine recommendations. The selection is endless, if you have a specific style you're looking for, don't be afraid to let them know as they're very knowledgeable about their stock and can help you find alternatives or see if they can order them for you. The luxury brand frames are expensive as expected, but they do have budget friendly frames and with their impeccable service, it makes the trip worth while. Highly recommend!

I've been buying my glasses here for almost 10 years. The…read moreservice is outstanding. The styles of frames are always the most current fashion. Pricing is fantastic - Minh Chau is the only place you should go when purchasing new eyewear !