I ordered two pairs of eyeglasses from Chinatown Optical but didn't get any calls that they're…read moreready to pick up so this is one of the downside of this optical store. Ended up getting my eyeglasses for more than two weeks and you need to call them yourself. Yes they're cheap and affordable but the basic frames are on the thinner side. If you're not careful enough, these frames are easier to break. Service is so so - the older guy (Owner) is welcoming and friendly but the rest of the staff have standoffish attitude and doesn't care except to make some sales. Probably won't be coming back here and will find another optical shop when I need another pair of eyeglass.

Review regarding REPAIRS:…read more Oh my goodness if I could give 10 stars I would!!!! GO HERE!! I brought in 2 pairs of bent and out of shape sunglasses that I thought were beyond repair. I did not buy these here. Jessica helped me within minutes. Both pairs fit me perfectly and I truly did not think it would be possible. What's more is she refused to let me pay which is out of the question because her work was phenomenal and so speedy! I was in and out within five minutes. Excellent service, great craftsmanship, and kindness. I trust this place and the employees and will absolutely return.

Great place, very knowledgeable team, willing to explain in depth and spend time with you. I would…read morerecommend in a heartbeat.

I'm a Roncesvalles resident and have been a customer at Phila Optical both before and after their…read morechange of ownership. My two most recent pairs of glasses frames were purchased elsewhere; however, Phila filled my lens prescriptions. I've visited the store twice in the past year with damage and/or adjustments required to both of my frames. Today, on my most recent visit, I had a badly twisted arm on my wire frames. Katherine quickly and efficiently assessed the damage, explained the risk in the bending required to fix the arm and with my consent, fixed the damaged arm - free of charge. All of my adjustments and repairs have been free of charge. I now think of Phila first when I'm in need of lenses or repair and in particular, Katherine, who consistently offers excellent customer service. Good quality lenses are expensive - no doubt. The value for me is in the thoughtful aftercare I receive from Phila: Local, knowledgeable, kind & consistent.

It's always a pleasant experience visiting Dr. Noronha for an eye exam every few years. The office…read moreis located at the back right area of this Glazier optical location. Currently they have a 2 person maximum in the store/space due to covid, which I liked because it meant it wouldn't be crowded in the small office. While I did wait about 10 minutes past my appointment time to be seen, the exam was efficient and fast and all my concerns were answered with care. They have a large retail space in the front full of beautiful frame options. The staff is always friendly and the store is very convenient for me to get to, located in a plaza with lot's of parking. Note that the bathroom is not open right now due to covid-19.

I recently moved to Oakville and this shop is the closest to my house so I thought I would check…read morethem out. Best glasses buying experience ever. Staff was very helpful in finding frames that suit my face, fit and are comfortable. I was able to find a pair of glasses in 20 mins! I have received many compliments on my glasses! I think the other poster is a little unfair...bringing in a competitors product and expecting her to fix them. In the end she did fix them and for a measly 5 bucks and you still give a 3 rating?

Been here multiple times, and have family that uses them as well. Very friendly staff who will work…read moreon your needs and help figure out options that suit your budget/insurance constraints. Great for any small tweaks you may need done on your eye glasses, as they will usually do it right there and then for you while you wait. The store is quite small, which means very cramped waiting areas if there's a few people in there at once, and also means a relatively small selection of frames on display to choose from. They do have a decent selection for the space that's available, but just keep in mind you're not going to find the same selection you would at a bigger store.

Advance Opticians is my go-to place for new prescription glasses and sunglasses. If the model I…read morelike is not in-shop, they are able to order it. Jessy and Alex are always helpful.

Super helpful and welcoming. Thank you for saving my sunglasses which had lost a screw!read more

Great service! Very professional optometrist, Irene,…read moreinvestigated my eye problem, created a plan for treatment, that I did not get from 2 other eye clinics I have been visiting for longer than a year. Thanks Irene!

i read the hype about this place and wanted to see if it was true…read more the door are locked and u have to be let in the sales staff didn't acknowledged me the male sales person kept following me and he was unfriendly and unapproachable I left in a hurry felt uncomfortable I won't be buying glasses there.

Don't be mislead by its location and store appearance. On the outside, this store is tucked away…read morealong the streets of china town and often overlooked as just another mediocre store. Don't be deceived. I've worked in the area before and have passed this stores countless times over the course of 8 years and never have I stepped foot within. However, today I tore a contact lens and was desperate to find an immediate replacement as I was driving and one eyed piloting downtown isn't what I would define as ideal. This was the third store that I had visited after my unfortunate contact tear as none of the other stores I visited even cared to bat an eye. Was I pleasantly surprised. The inner store decor is pristine, clean, hip, and showcased a large array of high quality glasses and frames. The service is warm, friendly, and even before I purchased anything, they immediately gave me a free contact sample for comfort. No questions asked. Truly high end service, matched with quality inner design that's both cozy and sophisticated. I'll be certain to visit this place for a new frame upgrade when my eyewear wears off. Give this place a shot. Looks and store front is definitely deceiving in this case.

Been to this store for the past 5 years! We used both of their optometrist and eye glasses…read moreservices, and we are very pleased. The owner Bo has been providing excellent customer service to us and that's why we've been there for the last 5 years. He continues brining more different brands and styles, so customers have more choices. He also customize his services to your need. He also gave us great aftercare services. We've been bringing in some glasses to him for repair even I didn't purchased from his store. He never rejected his services or give us a hard time! His wife and daughter are very helpful too, gave us a feminine side of advice. Highly recommended!

The men here are rude, borderline harassing. Call in with questions and they slam the phone on you…read more Extremely rude people! His previous bad ratings had him respond that he is sorry and will do better, but they go back to being rude, insulting and harassing. I will be filing a complaint with the BBB and I'd stay far away from this business!

My sincere thanks to Mr. Hassan Al-Mamun and his team. They are excellent - very professional and…read morefriendly. I felt very welcome there. I brought my own frames and he gave me a great price on both my eye exam by Dr. Omidzohour and my new lenses. The glasses were ready in less than a week and I love them. I will definitely buy my glasses here from now on. I HIGHLY recommend them.

I've needed new glasses for a while now but was unsure how I could afford a good pair. This store…read moremade me feel so comfortable worked with me. They have an awesome optometrist that really made me feel like she truly cared about every little bit of my eyes. I have some severe it is with my eyes and she made sure to check every bit of it. She was very kind and explained everything and was very pretty too.. lol. No because I have lupus the transition they had put on my glasses just wasn't quite dark enough. So again they worked with me and help me get the ESSILOR Transitions. Which absolutely help my eyes I have no pain in the sun they're not stinging they're not hurting yet they clear up right away inside. No more darkness when I walk inside and then having to wait to see. They change back-and-forth so well I can't believe it. I've ended up with the best pair of glasses I've owned in a very long time. I HIGHLY RECOMMEND Victoria EyeCare!! Because this husband-and-wife team truly do care.