Let me start with David, we booked for a move on Feb 15th originally two weeks in advance. The…read morestorm hit, I think catching most of us off guard and postponing our move. David, who manages the office and books the jobs did a fantastic job staying in contact with us and working with us to ensure the safety of my family as well as his team. The driveway to our complex was up a steep hill and covered in ice. We were able to reschedule for a move on Monday February 22nd with an early start time. Mojo and Emeka called about 15-20 minutes before arriving and took the instructions well to get to our hard to find apartment unit. They took a brief walk around the unit and decided a plan of attack. Then the clock started. While the move took longer than I had originally expected both of these guys worked hard the entire time. No breaks. No milking the clock. The only two breaks they took were once on the way to deliver when they stopped to pick up rehydration beverages, which they asked for permission to do first and did not charge us for, and the second time was when we offered them food and beverages while unloading. There was minimal/no damage to our property when all was said and done. There were a few marks made in the very narrow stairwell, which the owner promptly came out the next day and cleaned up himself. No knicks, divots, or scratches to any of the walls in our old apartment or the brand new built home we moved into. Before I continue I just want to give every customer a heads up, you can safe yourself and your movers a lot of time by prearranging everything before hand. Take apart beds, take apart sectionals, disconnect washers, dryers, and refrigerators. Anything you can do to make their job as simple as picking up the items and moving it into the truck. The prices they offered across the board by companies in Austin was higher than when I managed a moving company in Austin 13 years ago and even with that being said Jackson was the lowest bid I received and not to mention, their phone lines were never busy and communication was very easy. At the end of the day I was very pleased with the service from EVERYONE in the Jackson's Moving organization and will absolutely use them again in the future. Mojo, Emeka, David, Thurman Thank you all for your assistance throughout this whole ordeal.

I had scheduled to have about 75 boxes moved to storage. Jackson came out about two weeks ago to…read moregive a quote. Set up a time of December 23rd @10am. I got a text from him the evening before to change pick up time to 8am. I said 9am would be better. One of his employees called next morning at 9:30am stating they were trying to get a driver. I waited two hours called back and never got an answer. I was also texting Jackson and no response from him either. So I cancelled after two hours of no response. I will never contact this company again.

Rafael did an amazing job of cleaning my condo. It was above and beyond what I expected. I am very…read morepleased. I highly recommend this company!

We hired this cleaning company because we urgently needed our house cleaned for rental showings…read more They offered same-day availability, which was the main reason we chose them. They charged us $300 for a 1,509 sq ft house -- despite the fact that the home had brand-new blinds, brand-new flooring in all three bedrooms, and no refrigerator to clean. This was absolutely not a discounted or bargain price. Before hiring them, they specifically promised they would come back and address anything my realtor found unsatisfactory after the cleaning. Based on that promise, I paid them in full immediately after the service. A few days later, my realtor inspected the property and found the cleaning quality extremely poor. She provided them with a detailed list of areas that were still dirty. One toilet was so poorly cleaned that my realtor cleaned it herself. On another toilet, instead of properly scrubbing blue staining inside the toilet, they simply suggested replacing the whole toilet altogether. That alone tells you the level of effort they put into the job. The dishwasher was still dirty. Windows, baseboards, drawers, and other surfaces were visibly dirty. There were even cobwebs still hanging on the walls. When I contacted them to come back as promised, their attitude immediately changed. They were rude, dismissive, and kept delaying scheduling. I gave them my husband's number to coordinate a return visit, and they said the earliest they could come was Saturday (nearly a week later). Then on Saturday, they suddenly claimed they would not return unless someone was physically present at the house to inspect their work. This made absolutely no sense because they already knew the property was vacant and that we were remote landlords. They had completed the original cleaning using an access code with nobody present, so this was clearly just an excuse to avoid honoring their promise. After that, they stopped answering calls from both me and my husband entirely. The house was still dirty, and we ended up paying another cleaning company to redo the entire job properly. Unprofessional, dishonest, and extremely poor-quality work. I would strongly discourage anyone from using this company. Respond to the owner's response: you lied! (1) The toilet was totally cleanable. The second cleaner cleaned this toilet with no problem. It looks very clean now. But you even didn't try and simply asked me to buy a new toilet. What a moron. Another toilet shown in the picture showed how my realtor easily cleaned after you still left it dirty! (2) my husband said he didn't clearly agree to have someone come for you because your accent was strong and he couldn't clearly hear what you said. Simply not realistic for us to agree. When he called you, you also didn't tell him which day and time you could come back to clean the house either. Later when I called you to come back, I already explained to you why we couldn't have someone on the spot waiting for you because it was an empty house and we couldn't hire someone to wait for you there. You knew this already even before we let you clean our house at the beginning, because we gave you the house access code to come in and nobody was there! We told you our realtor would come a few days later to check and asked if you could come back to finish cleaning if she pointed out dirty places. You agreed which is why we gave you money to do it. Unfortunately we paid you in full on the same day you did the cleaning. So you can become a moron later. You simply didn't want to keep your own promise to come back to finish cleaning. You could simply say you would come back to finish cleaning what we pointed out and no more trips if my realtor found out more later. However you simply refused to answer our phone and disappeared! If you continue to lie in public here after causing us so much stress and financial loss by hiring a second cleaner, I will further seek related third party for help. I don't believe such a horribly bad company could lie like this in public.

These guys do an amazing job. Great customer service and great cleaning. No residue left in the…read morecarpet and no strong smells, which is my biggest problem with carpet cleaning companies. I feel like these guys actually care. Caius was our technician. He was fast, efficient, and very kind.l. This is coming from a previous carpet cleaning business owner. They might cost a little more but you will have a better experience and a carpet cleaner for life. Highly recommended.

Work quality was great, communication was professional but friendly, scheduling was easy and quickread more

All went well! Did a great job. Very happy with them. I…read morebelieve they went beyond what we expected in doing a great job. Have used them more than once. Appreciate them!

Chris and Oscar cleaned our windows and power washed the garage, patio, driveway and sidewalk…read moreareas. I agree with another reviewer who said the team went above and beyond with we expected. They not only did a fantastic job, but they were punctual, courteous, paid attention to detail, and didn't rush. They deserve more than five stars. We haven't used Elefant before, but we will use them again and refer them to others.