Services - Spa Ella
Manicure
Manicure and pedicure
Nail fill-in
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Came here because my friend wanted to get extensions and gel. Both of us ended up doing dip powder, which is slightly less damaging and easier to remove than gel. The owner's two kids were milling around doing nothing, and then the owner came in (all three of them were wearing matching shirts) to yell at one of the workers for chatting with me. Weird and kinda crowded, I don't think a lot of people make appointments. I didn't really like how they did my nails--the gel was too thick and they pushed up my cuticle without soaking or moisturizing if ahead of time, so my skin is pretty dry and damaged from that. Also they left some of the polish on my skin and I had to come back and ask for it to be removed. I wouldn't come back here again! ALSO!!! Other than gradient, which they charge $10 extra for, they do not do designs here.
I had an AMAZING experience here. The staff is SOOO friendly. I called for an appointment an hour before I arrived, and I was seated right away. Angela absolutely killed it with my dip powder extensions... and they were only like 60 bucks! I was legit so excited to look at them when I woke up. They're evenly shaped and BEAUTIFUL. I can't wait to go back!
Sigh.. was hoping to find my next nail salon, but Spa Ella is not the place. Too bad because this place looked pretty nice and spacious. I scheduled an appt, and was told that they charge $10 for removal upon arrival for my fingers and $10 for my toes. But because the gel off my pedicure was almost all off, they only charged me $5. A little steep to be charged $20 for removal, but sure. I was told to pick a color for my nails, so I picked the first deep red I saw (usually not my color, but felt like switching it up). I was then told that its Chanel, so therefore its extra $$$. So I picked the red next to it that wasn't Chanel (forgot the brand because the brand was not the most important thing to me, I just picked it b/c of the color). I was told that one was also going to be extra $$$. At this point I was a little annoyed, but moved along. The regular pedicure itself was done pretty well. Its actually in pretty good shape about 10 days later, which is good. I will say that I am not impressed with the gel manicure. I could tell that the coats were done extremely thin. It seemed as if it was going to chip soon, and so it did just a little over a week later. My thumb's polish started cracking, and a few of the nails chipped as well. Too bad it didn't last me 10 days. I will likely not be back for a manicure, but possibly a pedicure.
Since moving to Long Island from Williamsburg almost 2 years ago, it has been a struggle to find a nail salon that is clean and does a good job. I am leaving for vacation in a few days and searched on Yelp for high rated nail salons in the area where I work - cue Spa Ella II. I messed up and made my appointment for the wrong day, but Enny still fit me in for a gel manicure and a pedicure. She did an amazing job (I even opted for a 10 minute foot massage). My nails look amazing and my legs feel wonderful. I will definitely be a repeat customer.
Came here with a Groupon for a gel mani and regular pedi. I am removing one star just for all the small added fees at Spa Ella II. $2 extra, cash in person when you have a Groupon for some reason. No explanation. Why not just make the Groupon $2 more expensive? $2 more for the majority of the nail polishes (see photo). The only ones covered in the price are Essie and some OPI. $6 for a sticker stripe on only two nails. $15 for chrome nail polish. $10 for my glitter ombre (this was the only added cost I thought was fair). The good: It was a nice atmosphere and everyone was very kind and accommodating. Both technicians working on me did a good job overall, but my manicurist had to switch with the owner (manager?) because she unfortunately could not do an ombre nail design.
**UPDATED 7/29** After I posted my review the owner reached out and let me come back in to get a new gel manicure - I got it done today and couldn't have asked for a better experience. The color came out great and the lady who did my nails did such a great job. Thank you Ella & team!
Every time I treat myself I come here. They are friendly and quick. If I make specifications they listen. I love this place and will recommend it to anyone specially if you can handle heavy chemical smells. They use SNS instead of acrylic
Horrible HORRIBLE customer service. I bought a Groupon and decided to pop in to see if I would be able to use my voucher on a Thursday morning. I was excited when I saw that the nail salon was empty. I walked in and greeted the woman at the front desk who because angry once she saw my Groupon voucher. She said I would have to make an appointment 24 hours in advance. I asked if there was any way that I could please have an appointment now? Mind you, there are 3 nail technicians there just sitting and waiting. She became even more angry and rolled her eyes and said THIS IS NOT YOUR BUSINESS YOU HAVE TO MAKE AN APPOINTMENT. She then went back to her desk and that was the end of our conversation. I'm not sure why a business would opt to do Groupon and then treat their customers like this. I am calling Groupon to report this as soon as I finish this review! Update: I was able to cancel my order on Groupon thank goodness! I would not (and I recommend you don't as well) give this spa your business. We all should be treated with respect even if we use Groupon. Also, be careful because it seems someone named Wing (might be the owner) is posting the same review every few months, probably to boost their rating. Edit: The owner, who replied to my review, clearly does not realize that it isn't the fact that I was not able to receive a treatment without an appointment. It was her nasty attitude that several other reviews have echoed. Ella, please learn some customer service skills and try to be NICE to your customers.
Pretty nice nail salon in the Williamsburg section of Brooklyn. I thoroughly enjoyed the hospitality my nail technician exhibited throughout my entire experience. I did not catch her name, but her chair was the fourth from the front entrance. The chairs were quite comfortable and plastic coverings were placed over the foot sinks in the area where pedicures are done. I loved the vast array of nail polishes at this location, both regular and gel. One thing that bothered me was the fact that I had no cash coming here and thought it would be quite easy to pay the Groupon tip that was mandatory as well as the tip for my technician. It was as if there was a five alarm fire when the manager caught wind that I did not have cash. The manager proceeded to leave her own customer to come up to me and ask whether I had Venmo or any cash at all, and my whole mood was blown. Aside from that, really liked this place.
I'm knocking off one star because of the attitude of a woman who was at the front desk. She was rude and not very welcoming. It wouldn't surprise me if she was the business owner. I've purchased gel mani and regular pedicure via groupon. Making an appointment was easy and straightforward. Be aware that as soon as you arrive you'll be asked to pay $2 tax.... no idea why was this not included in the price to start with, just ridiculous. The lady who took care of me- her name was Sisi if I'm correct was very sweet and precise. She wasn't taking much but that's fine with me. All ladies working at the salon are Asian origin, perhaps Vietnamese? So don't get put off by the fact they all chat amongst each other in their native language. I couldn't help but feel that they talked about me to start with and it wasn't pleasant. I was very happy with the final results of my nails. Sisi took a really good care of me. Also the salon is very clean and with a nice decor.
Salon is modern and new, love that this location is closer to home. All the workers are lovely and sweet. Love getting SNS powder done by Hannah. Her shaping skills are flawless.
1 year ago
This place is AMAZING. I'm from LA u would fly to Brooklyn simply to get my nails done here. Such nice staff, affordable prices, and calming music. They go above and beyond for the simplest services they offer. I couldn't be more happy, 6/5 stars, will be coming back again. read more
7 years ago
I am so glad I entrusted Spa Ella with my pre-apocalypse nail set. I came just on the brink of the tensest times exactly one week before all nail salons were mandated shut down due to the pandemic. I was nervous, given the climate but there were just a handful of others in the salon, so social distancing was in effect. The service was excellent. I came back in for a pedicure the next day and it was done so meticulously and with such care. I've never had dip powder nails, but I spent a great deal of my work day Yelping places that did a reasonably priced dip powder set and had good reviews. I called Spa Ella to make an appointment just in case since they seemed like a popular choice. I arrived just in time and was seen to immediately. The process is kind of mundane and I all but yawned as round two and three of glue then dip then shake off were done. But such is the process. But I am more than pleased with the results! It is 15 days later (I'll post a pic) and not only do my nails still look terrific, but the growth on my nail bed is minimal. This just about never happens with me. With gel and acrylic, I blink and at day 7 it looks like I've had my nails on for a month because of the growth. So this is new and wonderful. I'm not sure how much longer the shutdown will last. But if and when it's done, I'll be back for another set. Hoping that the lovely staff and families are staying well in these crazy times. read more
7 years ago
Found a Groupon for a gel manicure and regular pedicure on a whim and was happy to see so many great reviews. Bought it, called the next day to schedule an appointment, and they were able to take me within the next 2 hours. Nice! Not sure if you can walk in if you purchase the Groupon, so I took precaution by scheduling. It's a beautiful salon that is clean and well maintained. They are organized and have a system. Pedicure first, then move to the manicure chair. The staff was very attentive and didn't slack on the service just because I had a Groupon. I actually ended up adding a foot massage to my package too. I was surprised to also get a mini neck and back massage following my manicure. Nice touch! Note: If you do buy the Groupon, there is a $2 tax that you must pay in addition, before services begins. Tips are cash only too. I thought prices were fair for the quality even without the Groupon. If you're on the hunt for a salon, this is it y'all. I'm only here for the summer, but if I lived here, this would be my spot. read more
7 years ago
Came here because my friend wanted to get extensions and gel. Both of us ended up doing dip powder, which is slightly less damaging and easier to remove than gel. The owner's two kids were milling around doing nothing, and then the owner came in (all three of them were wearing matching shirts) to yell at one of the workers for chatting with me. Weird and kinda crowded, I don't think a lot of people make appointments. I didn't really like how they did my nails--the gel was too thick and they pushed up my cuticle without soaking or moisturizing if ahead of time, so my skin is pretty dry and damaged from that. Also they left some of the polish on my skin and I had to come back and ask for it to be removed. I wouldn't come back here again! ALSO!!! Other than gradient, which they charge $10 extra for, they do not do designs here. read more
4 years ago
2 years ago
I had an AMAZING experience here. The staff is SOOO friendly. I called for an appointment an hour before I arrived, and I was seated right away. Angela absolutely killed it with my dip powder extensions... and they were only like 60 bucks! I was legit so excited to look at them when I woke up. They're evenly shaped and BEAUTIFUL. I can't wait to go back! read more
2 years ago
Sigh.. was hoping to find my next nail salon, but Spa Ella is not the place. Too bad because this place looked pretty nice and spacious. I scheduled an appt, and was told that they charge $10 for removal upon arrival for my fingers and $10 for my toes. But because the gel off my pedicure was almost all off, they only charged me $5. A little steep to be charged $20 for removal, but sure. I was told to pick a color for my nails, so I picked the first deep red I saw (usually not my color, but felt like switching it up). I was then told that its Chanel, so therefore its extra $$$. So I picked the red next to it that wasn't Chanel (forgot the brand because the brand was not the most important thing to me, I just picked it b/c of the color). I was told that one was also going to be extra $$$. At this point I was a little annoyed, but moved along. The regular pedicure itself was done pretty well. Its actually in pretty good shape about 10 days later, which is good. I will say that I am not impressed with the gel manicure. I could tell that the coats were done extremely thin. It seemed as if it was going to chip soon, and so it did just a little over a week later. My thumb's polish started cracking, and a few of the nails chipped as well. Too bad it didn't last me 10 days. I will likely not be back for a manicure, but possibly a pedicure. read more
Business owner information
Ella C.
Hi . Elaine! Thank you for your feedback.I'm sorry that the service…
7 years ago
Since moving to Long Island from Williamsburg almost 2 years ago, it has been a struggle to find a nail salon that is clean and does a good job. I am leaving for vacation in a few days and searched on Yelp for high rated nail salons in the area where I work - cue Spa Ella II. I messed up and made my appointment for the wrong day, but Enny still fit me in for a gel manicure and a pedicure. She did an amazing job (I even opted for a 10 minute foot massage). My nails look amazing and my legs feel wonderful. I will definitely be a repeat customer. read more
3 years ago
Ella & her girls are the best around. They are all so lovely & kind! I have been so happy with my nails every time & receive so many compliments! Prices are great & the salon is clean. I am so thankful to have found this place. Thank you Ella!!! 10 stars read more
7 years ago
Came here with a Groupon for a gel mani and regular pedi. I am removing one star just for all the small added fees at Spa Ella II. $2 extra, cash in person when you have a Groupon for some reason. No explanation. Why not just make the Groupon $2 more expensive? $2 more for the majority of the nail polishes (see photo). The only ones covered in the price are Essie and some OPI. $6 for a sticker stripe on only two nails. $15 for chrome nail polish. $10 for my glitter ombre (this was the only added cost I thought was fair). The good: It was a nice atmosphere and everyone was very kind and accommodating. Both technicians working on me did a good job overall, but my manicurist had to switch with the owner (manager?) because she unfortunately could not do an ombre nail design. read more
7 years ago
**UPDATED 7/29** After I posted my review the owner reached out and let me come back in to get a new gel manicure - I got it done today and couldn't have asked for a better experience. The color came out great and the lady who did my nails did such a great job. Thank you Ella & team! read more
2 years ago
6 years ago
Every time I treat myself I come here. They are friendly and quick. If I make specifications they listen. I love this place and will recommend it to anyone specially if you can handle heavy chemical smells. They use SNS instead of acrylic read more
4 years ago
I pass several neighborhood nail salons just to come to Spa Ella. They get it right every single time! Great quality, quick, and everyone who works there is so sweet. Highly recommend! read more
7 years ago
Horrible HORRIBLE customer service. I bought a Groupon and decided to pop in to see if I would be able to use my voucher on a Thursday morning. I was excited when I saw that the nail salon was empty. I walked in and greeted the woman at the front desk who because angry once she saw my Groupon voucher. She said I would have to make an appointment 24 hours in advance. I asked if there was any way that I could please have an appointment now? Mind you, there are 3 nail technicians there just sitting and waiting. She became even more angry and rolled her eyes and said THIS IS NOT YOUR BUSINESS YOU HAVE TO MAKE AN APPOINTMENT. She then went back to her desk and that was the end of our conversation. I'm not sure why a business would opt to do Groupon and then treat their customers like this. I am calling Groupon to report this as soon as I finish this review! Update: I was able to cancel my order on Groupon thank goodness! I would not (and I recommend you don't as well) give this spa your business. We all should be treated with respect even if we use Groupon. Also, be careful because it seems someone named Wing (might be the owner) is posting the same review every few months, probably to boost their rating. Edit: The owner, who replied to my review, clearly does not realize that it isn't the fact that I was not able to receive a treatment without an appointment. It was her nasty attitude that several other reviews have echoed. Ella, please learn some customer service skills and try to be NICE to your customers. read more
Business owner information
Ella C.
We don't take any Groupon clients without appointments even we are…
Pretty nice nail salon in the Williamsburg section of Brooklyn. I thoroughly enjoyed the hospitality my nail technician exhibited throughout my entire experience. I did not catch her name, but her chair was the fourth from the front entrance. The chairs were quite comfortable and plastic coverings were placed over the foot sinks in the area where pedicures are done. I loved the vast array of nail polishes at this location, both regular and gel. One thing that bothered me was the fact that I had no cash coming here and thought it would be quite easy to pay the Groupon tip that was mandatory as well as the tip for my technician. It was as if there was a five alarm fire when the manager caught wind that I did not have cash. The manager proceeded to leave her own customer to come up to me and ask whether I had Venmo or any cash at all, and my whole mood was blown. Aside from that, really liked this place. read more
7 years ago
7 years ago
I'm knocking off one star because of the attitude of a woman who was at the front desk. She was rude and not very welcoming. It wouldn't surprise me if she was the business owner. I've purchased gel mani and regular pedicure via groupon. Making an appointment was easy and straightforward. Be aware that as soon as you arrive you'll be asked to pay $2 tax.... no idea why was this not included in the price to start with, just ridiculous. The lady who took care of me- her name was Sisi if I'm correct was very sweet and precise. She wasn't taking much but that's fine with me. All ladies working at the salon are Asian origin, perhaps Vietnamese? So don't get put off by the fact they all chat amongst each other in their native language. I couldn't help but feel that they talked about me to start with and it wasn't pleasant. I was very happy with the final results of my nails. Sisi took a really good care of me. Also the salon is very clean and with a nice decor. read more
7 years ago
Salon is modern and new, love that this location is closer to home. All the workers are lovely and sweet. Love getting SNS powder done by Hannah. Her shaping skills are flawless. read more
7 years ago
Got a gel mani/pedi deal from Groupon and decided to try it out. Little did I know that I'd be finding my new go-to nail spot! I upgraded my Groupon to gel extensions and did the chrome gel. It was an extra $40 total but very worth it. The pedicure was very thorough and I honestly think it was one of the best I'd had. She took her time doing it but I'm really happy with the results. The manicure and chrome seemed rushed though, one hand (not pictured) came out a little sloppy but still looks good overall. Will definitely be back! read more
7 years ago
7 years ago
7 years ago
Today I was looking for a place to do my nails and I walked in, wasn't that busy just had to wait 10 mins. I'm in love with glitter. So I decided to go white with glitter. And they came out beautiful I'm so glad I went here. I got tips to make them alittle longer and the powder gel looks amazing. read more
8 years ago
8 years ago
7 years ago
Today was my second time coming here for an SNS manicure and pedicure. The women are soo nice and attentive. I get compliments on my nails all the time and they last about 3 weeks. And the prices are great. This is honestly my go to salon in my neighborhood. read more
8 years ago
8 years ago
Stopped by the new spot and loved my sns manicure . I would give five stars but Yelp keeps deleting my review when I do. What's up with that?? Ella, thanks for doing an amazing job on my nails. read more
7 years ago
I came here with a groupon and I was charged a 2$ fee when I used it. At first I was really please with the service and the place itself it's very nice. But after only 5 days my gel manicure looks horrible, it turned a black color for some weird reason. I had two acrylic nails that I wanted removed, I think the girl didn't speak English because she only filed then and not removed then as I wanted, I was charged 5$ for this, also I paid 5$ for a design. I definitely did not get my money's worth. read more
8 years ago
I was super ecstatic to find a Groupon to match a place with good reviews. I've been searching for a nail salon for a while. The experience was nice until I was told that a mani/pedi for my 8 yr old would cost $30.00, while having a gel manicure I was cutt with the cuticle nipper and I had some small bubbles underneath the gel set on my thumb. I guess I will have to keep searching. read more
5 years ago
One star because it actually looks nice however they charge for every little thing. They do not use any machines they do everything by hand and fine it ok to talk about guests right in front of you. I played a YouTube tutorial to show them the design I wanted. It came out horrible. Not to mention I had to tell the tech the steps in doing SNS. Horrible !!! My natural nails cracked after 3 days which I'm highly upset about and they do not clean for Covid !!!! Again it looks nice but avoid high prices and poor quality read more
7 years ago
Business owner information
Ella C.
Hi ,Wendy! Sorry to hear that you haven't received a good experience…
8 years ago
Wow! I've been a devoted regular at Ella's first location for years and today I had a chance to check her new spot out. It is so calm, tranquil, and spacious! Beautifully decorated! Don't waste your time anywhere else. Congratulations Ella!!! read more
8 years ago
How beautiful place . I usually goes to the one by bushwick. It's holiday season they got so crowding . They told me to go the new location. Only 5mins for drive. Same staff same service like the usual. I would like to recommend this place for all my friends read more
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More info about Spa Ella
529 Grand St
Brooklyn, NY 11211
Williamsburg - North Side
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(718) 795-8339
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https://salons2.wixsite.com/spaella2
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