I was in the area and I thought I would check out this nail salon as my toes really needed it. I…read morechecked in and I was told that the weight would be 15 minutes which I did not mind. I ended up getting a seat within seven minutes and it was really cool because I did not have to wait. The gentleman at the front was really nice when asking me to check in. There are only about five waiting chairs, but they are really comfortable. The gentleman started the water for me and alerted my nail tech. My nail tech was very friendly, and I had a great experience with her, but overall the worst part about all of it was how rushed she was. I had over 45 minutes until they closed for my pedicure but she acted like the building needed to be evacuated! Still, I must say that I've never gotten so many compliments on my toenails as I have this time around. I will absolutely be back!

They did alright job my nails but on my pedicure for toes she took forever for a French tip had to…read morechange my color to a solid color but it's just looks too horrible - and made my refrill on my acrylic too thick and totally messed up my nail shape and was really rude- when I tried to tell her to fix she gave me attitude and she just did everything wrong applied acrylic first and then she decided to cut my toes nails and file & cut down my big toe . don't recommend unless you like simple and don't really care . Since I change my French tip to white she didn't let the white dry all the way and now it chipping from the side . Just felt like it was very unprofessional and i didn't even get to enjoy my pedicure. Really wish I would've read the reviews before coming in go to Milano nail spa they'll do a better job and better service there not rude there That's the issue , I did tell you what's was wrong and what I just kept getting ignored. - and I shouldn't have to be 2 hrs for a pedicure I even ask if I could get another lady and you still ignored that. I didn't even get to enjoy nothing isn't that the purpose of self care days..... but thank you I got them fix the next day and Lily did a Great job .

DEFLY a better experience today. Cindy did an amazing job on my Pedi and Sarah an equally amazing…read morejob on my mani. Always Happy to make my way to Austin for these services. At Queen Spa!

Update- I went here to get a full set for Valentine's Day. I came back because this location is…read moreconveniently near me. It was horrible. I was sitting on a chair while for 30 minutes after the technician prep my nails- I would've left but my nails were already ruined by the drill and the tips were on. It took over 2 hours because the technician/ hostess kept leaving and coming back every 5 minutes. I was left with just the acrylic gel for over 10 minutes and it slumped over and made the nails look deformed/ oddly shaped. After one week- two of my nails broke. Please do not waste your money here.

We decided to visit this nail salon for my husband's birthday so he could enjoy a little pampering…read more Since the salon was very busy and had a lot of staff working, we opted to get pedicures only. The atmosphere was beautiful and upscale, with elegant chandeliers throughout the salon that gave it a luxurious feel. The staff was friendly, welcoming, and pleasant during our visit. Our pedicures included a scrub treatments and hot towels with fruit scrubs, and our feet definitely felt pampered afterward. However, the entire experience lasted nearly two and a half hours, which felt like a long time for a pedicure. We didn't need a reservation, and the initial wait was only about 15-20 minutes, but once we were seated in the pedicure area, there was additional waiting. At times, it felt like we spent more time waiting than actually receiving services. Overall, it was a nice experience and felt like a special treat for a celebration or special occasion. While I enjoyed the luxurious atmosphere and the quality of the service, the time commitment makes it something I would reserve for occasional visits rather than a regular monthly appointment.

I visited Milano Nail Spa ATX and paid approximately $200 for a manicure and pedicure service. The…read moreservices were not completed as requested. My French tip manicure was left unfinished, the acrylic work was poorly done, and my pedicure was incomplete. During the service, my toe was cut and began bleeding. Despite bringing these issues to the staff's attention, I felt I was treated disrespectfully and my concerns were not properly addressed. Rather than resolving the situation or offering a satisfactory refund, the interaction escalated, and law enforcement was contacted even though I was only requesting that the services I paid for be completed correctly or refunded. I documented the condition of my nails and toes immediately after leaving the salon, including evidence of the incomplete work and injury. I attempted to resolve the matter directly with the business and requested supporting footage they claimed existed, but I did not receive the information I requested. As a paying customer, I expected professional service, quality workmanship, and respectful treatment. Instead, I left with incomplete services, an injury, and a significant financial loss. I am seeking accountability and a full refund for services that were not properly provided.

Recently switched to this nail salon after it was recommended by a friend…read more.. This nail salon will not disappoint! My daughter has had the same technician 2x now and her nails always turn out stunning. Elisa Nguyen is a perfectionist! The equipment is all new & the ambience is as chic as it gets in Austin! Definitely worth booking in advance!

Very accommodating with my schedule and even rescheduled me with the same nail tech I wanted. I…read morearrived 10 minutes late due to traffic, but they still took me without any issues. Service was great from start to finish. The front desk lady was very welcoming and kind, offering me water as I got settled into my seat. The salon is beautiful, clean, and surprisingly quiet, nothing like the crowded or chaotic salons I have been to before. They confirmed what I wanted and reviewed the nail design price before starting, which I really appreciated. The massage chairs were a relaxing bonus. I booked Sammy for my manicure and pedicure, and she did an amazing and very detailed job. I also liked that there was no pressure to make conversation. Since I was working, the peaceful environment was perfect, especially for an introvert like me.

I wanted this place to be awesome but it fell short. After looking at my nails in the daylight, I…read moresee a lot of paint on my skin around my nails. She also filed them down so short. It was really busy in there and I felt like it was quick service just so they can pump out it more people. I probably won't be going back

I love this place!! I always ask for Wendy because she's awesome but honestly everyone here is…read moreamazing! Great color selection and everyone is super nice. They also serve drinks and have candy at the front.

had a really great experience w adore nail lounge! went in for a builder gel refill & really happy…read morewith the shape and apex of my nails. i didn't get the name of the nail tech but she was a bit older, and she did absolutely amazing with the design. i love how close the shade match is (compared to my natural nail) for the nude base color she chose, since that was something that was important to me. love the stars she free handed and the gems she arranged. total was $100 excluding tip which i think is great value. also want to mention that we came in at 6:30, and the nail tech stayed past their closing time to finish the design and do it really meticulously if half stars are possible, i might give 4.5 because i also booked a lash lift and when i got there, they told me their lash tech is on vacation for a month. i was just visiting the area so idk if this is common or something, but i'm used to the service always being available if it's able to be booked online/confirmed via text following an online booking (which both services were), so was a little bit disappointed by that.

I returned to the salon today for a regular mani/pedi. My techs name was Ken. Ken wasn't too…read morefriendly, I wasn't asked if I wanted water etc.. My service felt rushed. He was a little rough to the touch as times with my pedi. The pulling and moving my feet & toes quickly and/ or forcing them down from time to time was uncomfortable. I didn't say anything but looked at him. The manicure wasn't done completely. He massaged my forearm but missed my hands. I asked if he was going to massage my hands, he looked at me and said yes, but no massage to my hand was performed. I looked around at other customers and their hands were massaged a little after their forearm. Their tech had them wash their hands afterwards. Ken had me wash my hands right after my forearm. He polished my nails and said thank you. He placed a fan in front of my hands but didn't say how long I needed to stay in front of the fan. Normally im told 2 mins etc...I touched my nails after 3 mins and turned off the fan. When I checked out I did let the lady know it wasn't a good experience for me this time. She inquired, I told her Ken didn't ask me if I wanted any water etc..as I watch other customer receive sodas & waters. The lady replied, oh really he normally does. I replied he didn't. I said I didn't appreciate all the pulling / tugging as well as him placing the fan in front of me and not saying how long I needed to dry my nails. The receptionist excuse for Ken's behavior was he doesn't speak English which I thought was bananas. I still have a small tip, but asked that he not be assigned to me again. She agreed in doing so. I thought about my experience on my way home. A mani/ pedi is not cheap. If I can't enjoy it and relax I'd rather not return nor refer any more friends to their shop. I'm disappointed. R. Chambers

Love this place! Everyone is so nice and service is top notch! Won't catch a better vibe at any…read moreother nail salon in Austin.

Quick update, second visit was just as great as the first. Renna did a great job and I got to see…read moreher Halloween nail design she did for herself. I really enjoy the small town feel of the salon, makes it familiar and comfortable. Clean, same hygiene standards and the music was great although it did get a bit different towards the end. I forgot they are CASH only, and thankfully have an ATM if needed.

Xgel mani with Argentine design because the world cup. Jenny did and excellent job. Just show her…read morea photo she did the magic. Love the place. The only thing is the music and videos( animals with external awful music. You have to change it pleaseeeeee

Absolutely LOVE my pedicure from Lauriann ! She was so friendly, fun, & professional. I have (*…read moreehem ), some difficult areas and she fixed me right up ! She's my go -to from now on

Found this salon on YELP! Reviews sounds good and it was close to wear we live…read more My appt with Jodi was wonderful ~ ez to talk with while she was doing EXCELLENT work on my feet then hands~ efficient & really great with my cuticles...which were trashed so extra points on this Found my new nail girl, Jodi @ Nailed it

Love the vibe here super relaxing and clean! Jenny is amazing, my nails came out perfect, and she's…read moreso gentle. Highly recommend!

I had such a great experience at this location, and I really appreciated that they were able to fit…read moreme in last minute on a Sunday afternoon--huge bonus! My nail tech was super friendly and did an amazing job on a custom French manicure. I asked for a thicker style, and we originally planned for a clear top coat. But she accidentally used one with subtle glitter specks--and honestly, it turned out even better than I expected. It gave the look a fun, unexpected sparkle that I ended up loving! One of the thoughtful touches I really liked was that they give you your manicure kit to take home (if you are a first timer), which you can bring back for $3 off your next visit. Compared to other salons in town that offer Russian manicures, the prices here are very reasonable. The salon itself has a super cute vibe--kind of like a "cotton candy chic" aesthetic with a light, airy feel. And if you're into pop, dance, and hip hop Top 40 hits, the music is on point and keeps the energy up the whole time.

Love my nails! They are so cute!! Gabby is super friendly…read more and really listens. I am very happy.