Visiting from LA for 8 weeks. I messaged Chrome from their website for a month membership, Brooke…read morequickly, nicely and professionally offering me a month membership at a very reasonably price. The first evening I was there, Brooke introduced herself, chatted, made sure if I had any questions to just ask. Every staff member I've interacted with has been accommodating, polite and eagerly willing to assist with any demo of equipment I wasn't familiar with. I'm an average gym guy, in shape 66yr old been worked out my whole life, just wanting to keep in shape. This gym is full of younger men and women, some in incredible shape, yet the vibe of the gym made me feel comfortable and not out of place. In my 35yrs in LA I've been to a lot of gyms, I find Chrome far above in quality, equipment, staff attitude and helpfulness. They are a bit pricey but it's a serious gym and well worth it. It's not a premadona gym, it's for people who want to get out of a gym what they put in! For those of you here that have left negative reviews, I'm sure, like most, there's been some bad experiences like any place, some due to ones own expectations and behavior and attitude. Remember; you need a good attitude to get our of life what you expect and are willing to put in, same goes for a gym. suck it up! : )

Clean and elevated gym. The equipment is top-notch, with great cardio options…read more I recommend it to anyone looking for a gym that needs an elevated experience.

Physzique Fitness is a joke…read more...... My wife and I were loyal clients of that gym (Kennewick Studio) since January of 2016. We joined because we wanted to try something new and participate in a fitness challenge to see what kind of results we could get if we were held accountable. We paid a total of $521.28 to participate in that challenge. We met a lot of great people and had awesome trainers. We both ended up doing extremely well but unfortunately did not win that challenge. My wife and I participated in a second challenge in May of 2016. We spent $590.00 total for the challenge and monthly dues for the chance to win some of our money back if we placed in the challenge. Once again, we did well, we were told we made top 3 male and female for that challenge, but were unaware we had won prize money until we received a letter from Physzique in September. The letter stated we both won $250 and would have to fill out the included W-9 tax forms before receiving our checks. It also stated our checks would be mailed out by November 18th 2016. We both were excited that we would be receiving a 'Christmas Bonus'. I received an email from Physzique on November 22nd that included a generic 'We are sorry to inform you' letter stating that due to the fact they closed the Kennewick, West Richland, and Yakima studios, they had to freeze their funds and could not pay us our winnings. I immediately responded to the email that day requesting answers. By December 6th, I had not received any kind of response. I called Physzique's office in Spokane and explained my situation to the girl that answered the phone. She had no answers for me and sent me to the voicemail of someone in billing that supposedly would have answers. No one answered the phone and I had to leave a message requesting a call back. I waited for a call until January 4th, 2017 and had yet to receive one. So, I called back and again spoke to someone who had no answers. I asked to be sent to someone who could give me answers and again received the voicemail. I left another message requesting a call back. I waited for a call until January 9th and had yet to receive one. I called back again and this time asked to speak to the owner, I was put on hold for a minute or two and then told the owner was not there (Imagine that) but I could be sent to his voicemail. I left a voicemail for the owner (Zack) requesting his call back as soon as possible. I waited for a call until January 16th and surprise, surprise, still no call. I called back again and spoke to a girl named Nicole who too did not have any answers for me. She told me that the owner and his assistant were both out of the office (Convenient) and asked if I wanted to be sent to Zack's voicemail again. I told her no, that does not seem to work, and asked her to write a message down and put it on his desk stating I have been calling for the past two months and have not received any answers. She stated she would leave a message for me. I called again on January 19th since I had still not heard anything. I spoke to Nicole again and was told the owner was not in (Starting to see a pattern here). Nicole stated she would leave another message for me. I called today and spoke with a girl named Christina (sp?) and again was told that the owner and his assistant were out of the office. I asked her if she had any way of getting a hold of the owner and she said yes. I requested that she get a message to the owner, however she can, and let him know that I would like some answers on why we have yet to receive the money. I don't like bad talking companies, but this has been the most unprofessional and ridiculous experience I have ever encountered in dealing with a business. I also find it interesting that Physzique continues to have challenges and award banquets for their remaining studios while leaving winning participants wondering why they have not received their winnings months after they were promised. I wish they had negative stars....

Please do not go to this business, well unless you want to be treated badly for trying your hardest…read moreto lose weight. You are being trained in a group setting. There is NOTHING about be trained personally at all. They try to sell themselves as personal trainers but, their is nothing personal about them. Most of the trainers are flabby so, they are not very motivating at all. They do NOT teach form, so you can get physical hurt very easy. I will never go to this business ever again, especially the way I was talked down to and treated.

I visited this gym while on vacation in Spokane Valley. Awesome experience. I went with my sister…read morewho is a member and they made the process very easy to go all week. Large facility with a glute room! I used the Cage area a lot and the upstairs TRX straps. Friendly staff and definitely recommend for Spokane residents and also travelers.

I called ahead and said I was going to be about 10 minutes late for a physical trainer appointment…read moreand they did not say anything about that it's only half hour long maybe you would like to reschedule it?Instead they let me show up and then I asked if I need to change or not and the lady says yeah go ahead I'll let her know you're here and then I go change come back takes me 5 minutes more so it's 15 minutes in then I stand around the front desk waiting for this trainer to show up and the lady is busy stocking the cooler & doesn't pay any attention to me and doesn't tell me where I need to go or anything and apparently she never told the trainer I was there so she was in her office waiting for me but nobody told me where her office was to go there until after I used up my appointment time. So when I finally get back there to talk to her and begin my appointment, at long last, the lady acts like she could care less and says well we have 9 minutes she said like with an attitude of total indifference. I asked if she had an appointment immediately after mine? She says "that's how I work" and her tone was still very uninterested in the fact that I just stopped everything I was doing to come down here, changed my clothes, etc.. She just chews her gum and looked at me like I can't event find the word for how disrespected it made me feel.. yeah I would not recommend Eva to be your physical trainer

Both my husband and I did their 6 week weight loss program! My husband has lost 20 lbs and I lost…read more10% of my body weight. Not only is the eating plan easy to follow, but the workouts are fun and the coaches know how to modify the workouts to work with our age and abilities! My husband was only 6 weeks out from a hip replacement and it really helped him regain strength!

I have been a member at many different gyms in multiple states & BGF is by far the best gym I have…read morebeen apart of. No matter what your fitness level is, each trainer will work with you on modifications & allows you to work through at your own pace. All of the trainers are amazing and the owner, Salem, knows you by name & is invested in your fitness journey. BGF truly focuses on building a community where you feel welcome. I can't recommend this gym enough!

My new gym home. Having experienced several gyms, I can tell you this gym is run very well and kept…read moreclean. The people are friendly and welcoming. I highly recommend.

Update: After all that hassle, trying to cancel my membership, and them finally charging me with an…read moreextra month to cancel, they just emailed me claiming that my invoice is overdue. I wish I could give negative stars. Truly a stain on the industry of fitness.

Great staff, huge amount of workout machines/weights. Multiple gyms so there is always something…read moreavailable

This is a shout out to Amber, the manager of the South Hill HOTWORX. She always remembers people's…read morenames and keeps the studio impeccably clean. All the staff are kind and accommodating, but today I was so impressed with how Amber handled a difficult client. The client was very argumentative about some rules the studio has and the manager handled it so well. She was assertive, kind and wouldn't back down even when he kept arguing for a solid 30 min. It showed how much she values her work and clients. Thank you, Amber!

My friend and I dropped by for our free first workout and we LOVED it!! I immediately signed up…read moreafter my first session. You can really get in good workouts but you can also get in simple stretching to relieve tension. I love bringing in friends and family so they can try it out and it turns into a nice little hang out! Taylor and Amber were and still are super helpful and informative! I highly recommend trying out a first class

I went into Barrebelle just to use my 1 week free and then move on.. boy was I surprised after week…read moreone! I immediately felt a change. The workouts are challenging, the instructors are motivating, and you can see/feel results after week one. The best part is everyone is so encouraging, it really does become a place full of friends. Plus you get the best deal on classes for your money. If you want to become body positive with results this is your place!

I love this place!! Everyone is so nice and helpful, I actually want to go work out! I used to go…read moreto big gyms and never pushed myself, but here I want to push myself! Definitely worth it!!