Great facility and staff! Everyone is so welcoming and the place is clean. Myself, my husband, and…read moreour previous exchange student have all been proud members of this gym. Keep up the good work!

There are members here that are inappropriate with other members and the owner does nothing about…read moreit. The man was obviously trying to take a picture up a women's skirt, even reviewed the footage with the owner and was told to try a different location and they never even addressed the man. This is outrageous and I recommend not supporting a business that allows these things to happen.

Absolutely corrupt policies. Would not let us cancel membership over the phone, wouldn't respond to…read moreour remail request to cancel, and when I went in person to cancel, they forced us to pay for an extra month. Unjust and slimy.

Great staff, huge amount of workout machines/weights. Multiple gyms so there is always something…read moreavailable

I have been going to this gym since I was little. The amenities were always available like the…read moreoutdoor pool, downstairs jacuzzi, women's locker room jacuzzi etc.. Unfortunately since attending as an adult I have been SO FRUSTRATED with the gym. When I initially signed up I made it clear I wanted the family membership specifically for the outdoor pool because we have 3 kids. They got me signed up on a year contract and everything seemed fine. I went to the gym to workout and use the jacuzzi and found out then that there was no more jacuzzi AND the women's locker room one was still not fixed! I was pissed but moved on and didn't say anything. Summer comes and I had asked the front desk when the outdoor pool opens and they kept telling me "sometime in June"....end of June came and I asked again, now being told the outdoor pool is being fixed so it was closed for the summer!! (It's still closed by the way) THE WHOLE REASON I AM PAYING FOR A FAMILY MEMBERSHIP WAS FOR THE POOL!! So I asked if I could just switch to a single membership because my kids can't use ANY of the other amenities ( even though there aren't any). The indoor pool is barely ever available for open swim, so why would I have a family membership if they aren't even family friendly! They told me that wasn't possible. So I have had to continue paying a family fee even though I am the only one able to access anything. THEN, I moved to the Central Park location and it's the same there!! The indoor pool is NEVER available!! I just took my kids in today because the pool hours are Wednesdays 4-7.. CLOSED!!!! I am beyond annoyed with how they keep there gym! All of the "amenities " that they offer online aren't actually available AND they keep raising the prices!! I will NOT be renewing my membership once my year is up. This used to be the best gym in Spokane.

I love tennis, I don't love this gym. I signed a contract for $105. They raised the price during my…read more12 month contract to $155. No heads up, no notice. I canceled my membership. Apparently when new ownership took over they changed the contracts to state they can raise the price any time. In addition to this, they also removed 2 tennis courts. I agreed to pay $105 a month to have access to 4 tennis courts. They reduced the value I was receiving and raised my price. $155 was not in my budget and I expressed this to them. They did not care. After I canceled they charged me again. I wasn't going to write a review but after receiving a collection bill in the mail, I feel I must let people know that this IS NOT A PLACE YOU SHOULD DO BUSINESS WITH. :) Have a good day. Oh also, their sauna is disgusting like they haven't cleaned it in 15 years...lol Pool is closed often.

Clean and elevated gym. The equipment is top-notch, with great cardio options…read more I recommend it to anyone looking for a gym that needs an elevated experience.

I can't rave enough about Chrome! My husband and I have been to many gyms in and around Spokane and…read morethis is hands down the cleanest, well maintained equipment and nicest staff. We've been going to this gym for 3 years and love everything about it. The atmosphere, the cleanliness, the equipment and people. The selection of equipment is elite! I've also done their PT and the coaches are amazing! Coach Ally is hands down the best! I highly recommend this gym!

I have been going to the lab since November 2013 and it is by far one of the best gym's I have ever…read morebeen a part of. I have been active my whole life playing sports through college and being in the military as well so I have done some great workouts in my life with some amazing trainers and gyms so I don't say what i am about to say lightly. The classes are great for both conditioning and strength. The atmosphere is amazing too. Everyone is encouraging in the classes and pushes each other to reach their max potential while working out. Luke is extremely knowledgeable and knows how to get the most out of you while you are in the gym. His trainers are amazing as well and do a great job adjusting to each individual at the gym's strengths. It is nice for me to know that I will be coached and corrected to proper form and told to go down in weight to make sure I am not hurting myself and getting the movement right. I had never done really anything with kettle bells so this was all new to me so the coaching has been great from all the trainers at The Lab. I look forward to times I go there because I know I will pushed to my max and never forced to do a movement that hurts me because they are great at giving you a variation or something different to do in place of that movement. I highly recommend trying out a class and signing up.

It's been just over a year since starting at the Lab. Luke has a strong business going. The…read moretraining is hard but worth every minute. Variety is great and I am stronger than ever since going. Love having the same trainers and knowing what to expect. This gym gives me everything I need to feel stronger and get a great workout in every day. Lots of class times available. Looking forward to our new location this spring.

In general I like going to planet fitness. The club is reasonably clean. One of the urinals has…read morebeen out of service for weeks. The drinking fountain has a rag or some wrapped around the fountain to discourage you from using it. Many equipment pieces have vinyl that is cracked or completely worn through. A health hazard as it cannot be properly cleaned. Cup holders are missing on much of the aerobic machines so you cannot put your water bottle there as it will fall to the floor. The club needs a dedicated cleaning team and not rely on front desk staff to clean the place and equipment. Put twostair climbers together so work out buddies can exercise together.

Lots of equipment and pretty clean. There were no shower hooks in either the women's or the men's…read morelocker room, so guests had to get creative with how to store their towels/change of clothes.

We enjoy this club tremendously! The 1910 restaurant is a nice place to enjoy the delicious…read moreofferings on the menu and the activities plentiful and varied. The gym is first rate and easy to use and work out! A great club!

So sad to see the decline of this beautiful place. No valet service, no concierge, no room service,…read moreno disabled access, parking a block away (no longer under the pool), ice machine only on one floor, 4 coffee pods in the room with a small Keurig, 4 pods of cream, two 4 oz bottles of water, nothing whatsoever for a courtesy basket or even honor system snack and mini bar option. Puzzling as the food in the main floor restaurant and morning room area is good. As is the catering and service. Hope someone rescues it before it's too late.

Pool is too cold, not good for pool aerobics.apparently the heater is broken, and they don't know…read morehow to fix it. Couple weeks now with no end in sight.

Tried to cancel my membership in January, the front desk girl did not know how to accomplish that…read moreand after 30 min of waiting for her manager, I left. returned 19 February to cancel before they assessed a annual fee, their manager EMELY could not locate the forms nor get the cancelation in the computer but said that stopping the auto pay would effectively solve the problem and there would be no more payments required as my membership would end 1 May. Now comes 20 March and I am getting emails and calls for an annual fee o $55.00!! through back and forth conversation they threatened to just turn it over to collections if I didn't pay it.. Long story short they are slimy and don't take their work that you will be canceled unless you get it in writing!!! The Gym itself, though well appointed with equipment is NOT well maintained. There were several pieces of equipment tat were out of service or broken nearly every time I was there. The steam room primarily would be out of service ALOT!... Showers missing heads and the overall cleanliness of the facility left much to be desired. I wanted to join a gym as I was preparing to have a total knee replacement and wanted the Aquatic areas in addition to weight/machine areas. Had I not paid for my entire year up front I would have left this facility much earlier and went to the YMCA North!

Clean, spacious facility with mostly functional weight room equipment. Guest passes were priced…read morequite well. Overall no complaints.

Love coming here and knowing Im doing something healthy for my body! They offer a variety of…read moreclasses for adults teens and kids. And of course child care for the little ones. They have an awesome pool with classes or open swim. And I've noticed every September they drain the pool and get a good cleaning. The towel service when you check in is so nice you honestly take it for granted. They have really new equipment for cardio machines so smooth on my joints as opposed to other gyms where you can definitely feel I did 30 minutes of cardio. Here I can be on it for an hour and no pain on my joints. They offer a variety of different cardio classes and you can walk outside on the trails. BUT I did notice it was extremely hot in the cardio area even with the fan on! I think the hardest for me is trying to find a parking spot if you come at peak times you literally have to wait there's nowhere to park. My kids definitely enjoyed coming here for a variety of different classes all the staff members are very friendly with them and feel welcome! Happy two found a gym like this. I love that it's very family friendly By the way take a picture of your member card on your phone and use it to scan in