Called to place an order and was told they don't take phone orders. Booo so I ordered on line booo went to pick up my order and was told they charge 3% credit card usage fee booo wasn't aware of that when I ordered on line booo went to pay to get the hell out of there and was told to get in the long line to pay while I stared at my food on the counter booo they were extremely busy, several employees behind the counter, but only one register open booo sorry, that was my first and last experience booo! Saved me money as the only tip I left was the 3% credit fee! read more

I went to southern belles in Plainfield on Friday 1/29. Everything was okay till I lifted my sandwich and saw two blue dots on my bread, it was moldy bread. I was so disgusted and shocked. I waited for my server to come and told her that there was mold on my sandwich and she said "oh sorry about that I'll have them make you another one" at this point the person I was with had his food already and had to wait for my new sandwich to come out. No manager came over to talk about the situation. The server gave me different bread to "be safe". So at this point it wasn't what I ordered. I only ate about half because I lost my appetite. The server brought the bill and charged me the full price of the sandwich. I work in a restaurant and if a mistake is made on the restaurant end there is always some sort of compensation. I went up and asked the manager and she was never even made aware of the moldy bread. Rather she said "there's no way our bread is made fresh". She then went to ask the server and the server said she remade the sandwich so the manager said if it was remade why would I be compensated anything. I was really bothered by the attitude that was given. Mold is not something to take lightly so I was shocked that they didn't handle the situation with more care. I don't know how a business can let a customer walk away unsatisfied with a problem that happened on their end. read more

Southern Belle's - mold on Fried Chicken sandwich - New American Near Me - Plainfield, Illinois

Haven't been here for a while. They are on top of their game. Every item outstanding. Side pancakes were huge and delicious. Corn beef hash was homemade. Went on weekday mid morning and still packed. Will make this a regular stop. read more

We came here for a late breakfast in the middle of the week. The food was great! I ordered the french toast with scrambled eggs and bacon. My boyfriend got the grits with eggs and catfish and it was extremely tasty! read more

Southern Belle's - French toast, scrambled eggs, bacon Catfish, grits, and scrambled eggs! - New American Near Me - Plainfield, Illinois

Just a heads up. You had a young man at your Plainfield location leave the bathroom without washing his hands today. It was around 10am. This was a customer facing employee, saw him at the main desk when you walk in the door helping take names as people walk in. Also saw him touching menus. . Absolutely disgusting. Thank god we were using the bathroom before we left or we never would have eaten there. Same kid wearing his mask under his nose. We really only eat there few times a year, but we won't be back. read more

I like this place. I'd give it more, but the menu is always a little plain, I feel like all the food kind of has the same taste. Waitresses are very friendly! read more

Beware of what menu states, but served something different!! Was at this location today and ordered Roscoe's Fried Catfish. Received my meal, bit into the so called catfish. The texture and the taste was not catfish, more of Cod or another type of fish. Asked my waitress was this really catfish? She went to chat with the cook, who told her yes, however the waitress took a picture of the product in its packaging, saying see this is catfish. I took a look at the package and it said " SWAI Fillets." Informed the waitress SWAI is not Catfish!! $15.00 spent on cheaper fish and not the fish advertised on the menu. When confronted the so called manager, she was snippy when questioned. read more

A pretty disappointing place. I've heard about this place to be a typical gathering place for the suburban mom. I figured if it's good enough for them, it's good enough for me. But alas, the food was just as generic as the tastebuds of its clientele. The service however was very good. read more

It was a holiday weekend and they were busy. Everyone moved quickly to take care of the patrons. Food was good except I was not a fan of the homemade sausage patties, too dense & dry..but our waitress (Teresa K)gets an A+! She was hustling! When she greeted us I told her we ran out of coffee at home & I NEEDED some. She brought it right over. My husband ordered biscuits & gravy & she offered him more gravy. Never had a restaurant do that and then just before she brought our check she brought us "to go" cups for coffee since we said we ran out at home. She was pleasant & attentive & quick. When we go back I hope she'll be our waitress again read more

Not bad! It's a great place to have brunch with friends or family. I've been twice, and the food is quite good. Portion sizes are massive! I had an omelet with a side of hashbowns and Greek toast for the first visit (their homemade preserves go great with Greek toast!) The omelet was the size of a small baby. It was little bland for my taste (the egg was fine, the vegetables were plain) but nothing a little salt, pepper, and Cholula couldn't fix! I don't personally like pancakes, but my stepdad got an order and they were massive! They were the size of a record disc (okay, maybe a bit smaller, but definitely the thickness of a 2 subject notebook). He said they were very tasty and super fluffy! The 2nd visit I had the fried chicken sandwich, which was just okay. The chicken was juicy, but basically had 0 flavor. I'm sure people enjoy it a milder taste, but it just wasn't my preference. I want my chicken sandwiches to fight back! I liked the French fries, they were seasoned very nicely. Next time I'll be more adventurous and try a skillet or some crepes. I also appreciate that they have gluten free and vegan options; it means my mom has more variety to choose from and doesn't have to pick between a side or plain potatoes or salad! IHOP (I call it INOT or IPOOP, it varies) has nothing on this place. I think you get much better bang for your buck, better service, and a much higher quality of food at Southern Belle! read more

I used to go to this restaurant all the time, but I recently had such a bad waiting experience I will not return. Cherie the manager told me she didn't care about my experience and after asking for the owner's information she told me to complain all I want, because she worked for the company for 20 years. We went twenty minutes without water after our food was served. Asked two different bus boys for menus, and stale coffee. The steak here is EXTREMELY chewy.. read more

First time - did carry out. The food was great! I called in my order and it was ready when they said it would be. I had a taste for shrimp and grits, and the Yelp search turned up this spot. The shrimp and grits was a little better than average considering it was takeout. I also tried a side of corned beef hash and it was ridiculous how good it was! It was the high light! I hope the service is good when I go back for a sit down. Second time for a sit down. First time everything was great! Huge portions and pretty good service. Second sit down - early on a Saturday morning before the crowd. Service was okay and the food was pretty good. Maybe this wasn't their best showing, but still good enough to come back! read more

Super cute country-chic breakfast and brunch! Drinks poured in mason jars, omelets, skillets, french toast, sandwiches, salads etc. Gets pretty busy, recommend making a reservation or you can also order takeout. Love it ! read more

Southern Belle's - New American Near Me - Plainfield, Illinois

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The chicken and waffle sandwich is super yummy and I am not even a waffle kind of girl!

My husbands skillet was good but my vegetable omelette was watery & tasteless. They remade it & it was no better. They most likely use frozen vegetables. Service was ok but somewhat clueless. We've eaten at their Barrington location and it was very good so this was very disappointing. The bathrooms were atrocious. read more

Vegan food is hard to find while on a road trip, and this tofu scramble made my morning! Better still, my waitress was incredibly nice. She chatted me up and when she heard I was in the midst of a drive to California she had me go out to the car and get my thermos so she could fill it up with coffee. I'll be sure to come by again if I'm in town. read more

Great food and lot's of selections. Portions are huge, so be aware. We opted to eat inside, bad choice. Very loud inside & it was very hard to have a conversation. My meal was the corn beef hash with grits, poached eggs, grits, & pancakes. Hash was coarse & a little salty. You can't screw up poached eggs. The grits were outstanding. The pancakes were tasty & of good texture. My wife got the Chicken waffle sandwich...HUGE!! The bacon was greasy. The hash browns were crispy as ordered. But, the service was slow, never got our water glasses refilled but once. Once the waiter delivered the bill, never saw them again. Had to get my own box for leftovers. There are lot's of options in Plainfield for breakfast, and this place is nice. We will probably be back sometime. But will choose to eat outside. read more

Will never come back to this location. Both our server and manager were EXTREMELY rude. Especially the manager. Soup was cold, orange juice tasted bad, also ordered a skin rejuvenate juice and it tasted terrible. When asked to take juice out of the check because it did not taste good on top of that waited about 30 mins after we got our food to get it the manager started arguing with us. My friends and family will no longer eat here. So disappointed in the customer service. read more

I've been here a few times and each time it seems to get better. Breakfast is solid, but the real winners are lunch entrees. I typically order carry out because I work close by and it's usually ready by the time I get there. Restaurant looks clean and inviting.You can't go wrong with the reuben! It's massive and packed with flavor. My new favorite is the Cali club though. It's definitely enough for two people. I know their prices seem slightly on the pricier side but in their defense, you get a large portion of soup and either homemade chips or fries with every sandwich. Well worth it in my opinion. I've only tried the clam chowder soup so far but I do believe they have far more choices. The chowder must be one of Fridays soups. You could very well order a sandwich for lunch with the chips and eat half and have the other half for dinner. Thank me later! read more

Southern Belle's - Cali club Sandwich (after I ate a wedge) delicious!! - New American Near Me - Plainfield, Illinois

I usually order via Uber Eats and have only been inside the restaurant once. The only reason I even ordered from them in the first place was because I initially thought they were a different restaurant. My biggest motivator for continuing to order from them was their breakfast fare is a little more varied than the standard skillets and omelets. On the down side I don't know what oil/fat they use but their stuff is greasier than other spots. I wondered if maybe it was something with delivery but it was still on the greasy side at the restaurant. Today I ordered for the last time. Via Uber Eats I ordered two meals. Only one was delivered. The driver even told me he asked if the one bag was it and was told yes. So I call and it takes forever for someone to answer. I get passed to someone who tells me I have to order it again and they'll send it with a gift card. I don't order enough for a gift card to be of use, of the handful of times I have eaten from here I was only onsite once. I doubt Uber would accept their gift card. They acknowledged Uber is problematic yet they continue to use them. And they obviously don't pay enough attention to make sure 2 meals make it out the door with the driver. But they keep getting paid from Uber. I could almost understand if it was a large order. Two meals. And they couldn't care enough to make sure it was right. Now I'm left with picking up their mess as UberEats is a pain to deal with when things don't go right. This was a reminder why I had deleted UberEats. So once my refund goes through I'll be deleting that app as well as any further interaction with this restaurant. The experience inside the restaurant was lackluster as well and not enough for me to just go there. read more

To start the restaurant is so cute and reminds me of a southern kitchen. The staff is incredibly friendly and accommodating. Food is awesome and I Tasted a few different items around my table from breakfast to lunch food. My family has now been 2 weekends in a row and now we want to try the other locations. Definitely recommended for breakfast, brunch or lunch. The prices are extremely affordable spent about $90 before tip for 4 adults, one teenage boy( who eats like an adult) and one small child. Can't beat good food for good prices. Will definitely be back. read more

My husband and I have been here twice. Both times we've gone early 7:30am and 8:45am, we were seated right away and shortly after waitress came by with coffee. The ambience is really nice inside, can't wait to go during summer and sit on the nice patio! My husband is a skillet nut and has been completely satisfied every time with the large skillet and side of pancakes. I've been happy with the French toast, eggs, sausage and bacon - I like how they ask if you want it soft, medium or crunchy! Not many breakfast places ask, you usually get what you get. The ONLY complaint I have is that it seems as though both times we've gone out food is cold- not hot by any means when it gets to the table. I don't know if it sits in kitchen without heat lamps but I really, really dislike eating cold food when it's suppose to warm :( read more

Initially I thought of Southern Belle's as just another breakfast/diner type of restaurant. Yes, the menu is typical breakfast and lunch fare, but the interior of this place is gorgeous. It's bright and cheery, with walls painted white and a gray-blue shade that felt beach-y. They've been here a few years, but everything looked brand new! I felt like I was on vacation. We don't go out to breakfast often (one of the reasons this felt like a vacation), but I had Southern Belle's in my bookmarks for awhile. You know those Valpak coupon mailers? I usually throw them out, but this time I opened it to find a coupon for Buy 1 Entrée, Get 1 Entrée free. What a deal! I knew I wanted French toast, but I had a hard time deciding what kind. I finally decided on the Stuffed French Toast with pecans and strawberries, with a side of sausage links. This was a very filling breakfast and perfect for anyone who likes breakfast to taste like dessert. Our waitress checked in on us, kept our coffee mugs full, and we didn't feel rushed to leave when we got the check. Southern Belle's has a great menu, good service, and a relaxing atmosphere. I love this place for the occasional breakfast out. read more

Service: Dry. The service was super dry. The waitress wasn't very friendly. Food: Good. The food was good, nothing spectacular but not bad. I am always happy with flavored creamer for my coffee. The portions are huge. I suggest sharing. Comments: If you are vegan or lactose intolerant stick to the vegan options. My sister who visited with me who is a vegan asked for grits but apparently the grits are made with cheese and cannot be customized to be made without cheese per the manager (according to our waitress). Update: I love Rochelle! She was an excellent server. This time I tried the 2 eggs with chicken chorizo and homemade BlackBerry jam on my toast. Much better experience. I will definitely be back. read more

We came for breakfast. The place is not terribly appealing inside, no sense of style at all. It was crowded but they did manage to get people seated. I ordered biscuits and gravy, it was BAD, like one tablespoon of gravy on the biscuits so it was like eating dough. The hash browns were plentiful but woefully under cooked. The bacon (and wife's sausage) were cold and rubbery, it had obviously been sitting in a bin, pre-cooked earlier in day to "beat the rush". This place is not cheap, so you expect your food to be fresh and well prepared. We won't be back...EVER. read more

Food was decent. About a 3 out of 5. We made a reservation and they made us wait to get seated about 45 minutes after the reservation time. Very poor planning and when we asked for a discount for the clear mix up the manager replied with, "you're being very unreasonable, a reservation is not a garuntee". Kind of the point of a reservation, but oh well. Should have went to cheesecake factory instead. read more

Glad to see another breakfast place in Plainfield, we went to Southern Belles right after they first opened. Our first experience was pretty bad, overall, but we decided to give them the benefit of the doubt since they were new, and tried them again today. It was, in a word, DISGUSTING. We noticed right away when we went in how dirty the place looked. There was food and trash all over the floor all around the dining room. Ignoring the visual cue, we went ahead and ordered breakfast. We both had eggs and hash-browns. One of us ordered pancakes and the other toast. The eggs were a little undercooked and, the hash-browns were more "hash-blacks". They were literally burned black on top, and when I saw them, I wondered why someone would even serve that to us. We sent those back, and the replacements that came out were plain "hash-whites". There weren't even browned at all. The toast was literally just bread. There was a slight bit of browning along one edge, but the rest looked like it had never seen the inside of a toaster. Sent that back as well, and got an acceptable replacement. The pancakes were doughy and pretty much inedible. (They taste like they are made with year-old bisquick or something.) Frankly, the coffee almost gags me. I don't think they are filtering the water, and it has the now almost-famous chlorine flavor of Plainfield tap water. Neither of us drank it. Ultimately, we spent almost $18.00 for totally inedible food, and a very unpleasant experience. We will never go back. read more

One morning I awoke to a mad craving of chocolate chip pancakes. Not just any ole chocolate chip pancakes, but ones that question whether or not I am indulging in a gooey, warm, chocolatey decadent dessert or if it was still able to be considered breakfast. So I went to yelp. My wife came across Southern Belle and we were sold after reading the reviews. We went on a Sunday morning around 10:30am. We were anticipating at least a 30 minute wait but was presently surprised when we waited only around 10 minutes. The place was packed. I'm sure you can guess what I got... Chocolate chip pancakes, hash browns, and a side of bacon. I was in heaven. The pancakes were on point and satisfied my inner chocolatey beast. I only got 2 and couldn't finish them. Probably it was due to eating the cream of chicken soup before. Yes, you read that correct. I ate soup before my dessert breakfast. The soup was out of this world fantastic. I liked it so much I got another cup to take home to consume later. My wife got some feta skillet something, I wasn't really paying attention to anything other than my food heaven that was in front of me. She said it was fantastic and filling. Service was great. We had the best sarcastic, witty, engaging, and on point server they had. Our cups of coffee were always topped off, plates cleared quickly and all with a smile. I will absolutely go back to feed my breakfast beast, and you should too! read more

A nudge over three stars. Our waitress was great. Friendly and very accommodating when I asked about pecan pancakes as a substitute side along with my chicken fried steak. 5 stars. Portions: their pancakes are as large as any I've seen, being the size and thinkness of a medium sized plate. Wow. At my hungriest i could perhaps eat 3 if that's all I was eating. The other items had healthy but not extraordinary portions. But nobody at our table of 5 finished their order. 5 stars. Price: 4 stars. They seemed very low by my standards but they seemed normal for this region. Food: one of the oddest experiences I've had. At first I was hungry and the food was great. The chicken fried steak as tasty, though I was a bit worried the white gravy over it would uncrispify it, but it was not a problem. The nicely browned hash browns were very very good, being very brown but not burnt. (However I noticed others at my table had much less done hash browns... boo.) The over easy egg was at the less cooked end which was good for me. So at least 4 stars so far. Then I got full after eating 1/3 of the pancake, which was mediocre at best. Did I mention it was big?. And suddenly all the food tasted like a cheap diner. The hash browns tasted of PAM and the pancakes tasted of pancake mix. And just like that, I was done eating. 2 stars now. read more

Pros -New, brighter decor after the lightening fire to the roof -Great coffee Cons -Larry's Diner across the street is more old school and has more personality. More unique to Plainfield -I had the blueberry waffle and the portion size was a bit small -Can get quite busy and there isn't big waiting area Southern Belle is good, but I expected more. The staff is friendly and the food is better than average... There's 4 other Southern Belle locations that are privately owned in the area. The prices are reasonable. In sum, I prefer Southern Belles to IHOP, but not over Larry's Diner across the street. PS- it looks like they're working on a nice outdoor seating area. I'll have to try that out in the future and do an update. read more

I am so glad I decided to stop in the place after seeing a few times along my drive to here or there. When I came here I wasn't sure what to expect but I knew I want d breakfast when I came in there. After seeing that they had a homemade corned beef hash I knew I had to try it. Along with that I saw they had a Cinnabomb pancake so that was a must try for me. Omg was it delicious and the corned beef hash skillet was huge. And the pancakes were full sized and not the little dollar pancakes. It was so much food that it was enough for a few meals. And the waitress we had was amazing, she was willing to offer suggestions and was very friendly. I am looking forward to returning here and possibly trying lunch if I can get away from the breakfast menu and those pancakes, yum. read more

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The place was very crowded on a Saturday morning, as would be expected. There was a wait, but luckily my friends got there before me and already had a table. The atmosphere is very pleasant. It's decorated very folksy-country. Pretty much just what I would want at a breakfast place. Every staff person that I came into contact with from the hostess to the server to the busboys was incredibly kind. The server was particularly patient considering how busy it was and that my table was more interested in yapping at each other than looking at the menu and making our food choices. But, eventually, we did. I had red velvet french toast. It's on the special menu, so I'm not sure if they always have it or not. But let me tell you, it was like HEAVEN in my mouth. So rich and delicious. mmmmm....my friends were also pleased with their food. It's a nice addition/change to the usual breakfast options, and I'm glad they're here! read more

This is my first visit at this location. Let me tell you...Judy rocks! We asked to sit on the patio when the restaurant was jammed packed. Understandably, it took a a while for our waitress to get to us, but she took her time when we had questions and then made sure we got our food quickly to make up for a slow greeting. As always, I appreciate the unique offerings at Southern Belle. The grits were just as I like 'em, too! read more

My daughter and I stopped by today for a late breakfast/early lunch. The restaurant is very clean and our server was very nice. I had a Groupon I'd purchased and wanted to use it. I thought we'd give this location another try after a few less-than-perfect experiences. I ordered the Denver skillet but substituted the ham with bacon. My daughter got the blt club sandwich with a side salad. Our server brought my daughter's salad and she proceeded to pick out most of the lettuce which was wilted, edges and brown. My skillet arrived and looked o.k.. However, when I ate it, it tasted of old grease and the hashbrown potatoes were not browned. It was as if the skillet was cooked and almost done and then the cook realized the potatoes were forgotten and then an attempt was made to add them as an afterthought. They weren't raw but they sure were not done. That plus the taste of the old grease made this awful. I was glad that pancakes came as a side to the skillet. That saved me. At least they were o.k. I never send food back and never told our server. It wasn't her fault. However, I did mention this to the hostess as I paid. She stated she'd "discuss it" with the kitchen staff. Whatever.....wasn't looking for or asking for anything aside from good food. I might also mention the crazylady in the restroom! Of course this is beyond the control of the restaurant. As I was in the ladies room, a lady came out of a stall stating she looked atrocious and kept repeating that. She was not talking to me but to herself. She began to wash her hands and furiously hit the soap dispenser about 30 x's (no exaggeration). Then she began to say "sick! sick! i'm sick! i'm sick!" all in frantic fashion. I was a bit hesitant to go over to the sink but then she left the restroom. I tried the soap dispenser once, just to see if it was not working. It worked fine. I don't know what the deal with the meltdown was about but when I looked around the dining area, she was sitting calmly eating with some male. wow! We had a good laugh about that. By the way, she did look atrocious! I used my Groupon. I won't be going back. This is not the first unsatisfactory meal I've had at this location. They don't seem to care and nothing seems to change. read more

I've been here a bunch of times, but always forget to write a review. I like this location way more than the Crest-Hill one. Food is better, décor is more simple and the servers are nicer. I came in for breakfast yesterday morning with 2 friends. I arrived early knowing we would have a wait so I put my name down. They don't estimate your wait time, which I didn't like, but they also will seat you without your whole party which I do like, because Crispy Waffle won't do that. I think I waited about a half hour at 10am on a Sunday so that's pretty standard. We sat down and our waitress came over right away with water. 2 of us ordered juice and 1 ordered coffee. My friend did mention she felt like she had to wait long periods of time for coffee refills. I ordered the 3 cheese omelet, which came with hash browns and toast and I also ordered a side of bacon. It was all good and my bacon was very crisp like I requested. My only issue is that the omelets are HUGE. I know it shouldn't be seen as a problem but I can never finish it. My friend ordered banana pancakes and a skillet which she liked and our other friend got a skillet as well. I've also been here for lunch and their cream of chicken soup is amazing if you can get it! read more

First time at this establishment, and I don't think I will be returning. Personally, my food was fine. Nothing bad about it, nothing great about it. My father-in-laws food, however, was poorly made and he sent it back. It was a piece of overcooked chicken. He was then informed that they don't take purchases off of tickets but he could get some bacon to rectify the problem. Definitely not a smart management move. And almost 5 dollars for a side of bacon?? 3 pieces of burnt bacon for 5 dollars. Thats ridiculous. read more

My family just had a great brunch for the first time at Southern Belles Plainfield location. The omelets were excellent and the portion sizes were so generous. This location is very cozy and the staff is wonderful. Additionally, I wanted to say thank you to our server Sharon for the wonderful service! read more

New to area and decided to go here from reviews on Yelp. It is at the end of the strip of downtown Plainfield. It is a new building. Once my girlfriend and I walked in, there was no wait and we were seated in a booth right away. It has high ceilings, clean area, and a country feel to it. The menu has a lot of items and combinations for food. I ordered scrambled eggs, with turkey sausage, hash browns, that came with two pancakes too. When I go back, I will try something different. My girlfriend ordered a cheese and ham omelet with hash browns, it also came with pancakes. We only waited 5 minutes before all of our food arrived. I ate all of my food. My girlfriend ate half of the omelet and took the rest home. When we left the place was packed. It was Sunday morning around 8:30/9am. We will go here again, and I would recommend for people to go here. read more

I've been here a few times including last month with a large group. The food came out hot, timely and tasty! It's pretty standard fare for a breakfast/lunch spot. read more

Judy is the best server, she always takes great care of me and she always treats her tables like they are the only one. She's thorough and makes great recommendations. The food here is good, they have good coffee, a nice variety on the menu. Sometimes they have a long wait for a table during the busy times but it's well worth it by the time you sit down. read more