We were seated immediately and the service was great. Tables are a nice distance apart so it doesn't feel cramped, and there is seating on the patio as well. Our food was promptly delivered, and everything was excellent. The portion sizes are huge. My skillet was flavorful, but the potatoes seemed a bit undercooked. The pancakes were wonderful. Very sweet, but not overwhelmingly so. The graham cracker topping adds a nice crunch. I normally don't prefer a sweet breakfast, but I would definitely order these again. The pancakes themselves were nice and thick and fluffy. read more

Southern Belle's - Spanish Skillet and Camp-Fire Pancakes - New American Near Me - Plainfield, Illinois

I actually used to really enjoy this restaurant and have been a regular customer, ordering almost every Tuesday and occasionally on Sundays. Unfortunately, my experiences changed once I began picking up my orders instead of having them delivered. Of all the times I've picked up my food, I can honestly say I've only had two positive customer service experiences. Today was especially disappointing. I stood at the counter waiting while two cashiers assisted other customers. Once they were finished, one employee did not acknowledge me at all, while the other looked directly at me and then looked away. It wasn't until she noticed that I was continuing to look at her that she finally asked how she could help me. By that point, I had already been standing there for some time without so much as a greeting or acknowledgment. I don't want to make assumptions about why I was ignored, but unfortunately, this is not the first time I've experienced this type of treatment here. When a pattern begins to make a customer feel as though they are being treated differently because of the (fill in the blank) that is a serious problem. I love the food and have supported this restaurant consistently, which makes this even more disappointing. However, good food is not enough to make me continue spending my money somewhere I repeatedly feel unwelcome or overlooked. Unfortunately, today will be my last visit. read more

Really disappointed with our experience at Southern Belle today. We've been regular customers for the past three years, usually coming in 2-3 times a month with our two girls, so this isn't a review I wanted to write. We came in with a party of seven, and three of us wanted a simple BLT -- bread, bacon, lettuce, tomato and mayo, made as a regular sandwich rather than the club. We were told they could only make the club. That was frustrating and honestly confusing considering they already have all of the same ingredients, plus a fried green tomato sandwich on the menu that seemingly could have been modified. On the way out, I brought it up to the manager because I genuinely wanted to understand why such a simple request couldn't be accommodated. Her response was essentially that they used to have a regular BLT and took it off the menu. There seemed to be very little concern about finding a solution or about the fact that longtime customers were leaving disappointed. Restaurants obviously have reasons for menu changes and policies, but hospitality should still be about taking care of the people who choose to spend their money with you. When a very simple request using ingredients already in the kitchen becomes a hard "no," and management doesn't seem particularly concerned about the customer experience, something feels off. Unfortunately, we've watched Southern Belle decline over the last several years, and today was probably the tipping point for us. After supporting this restaurant multiple times a month for three years, I hate to say it, but they've lost a regular customer. I really hope they refocus on hospitality and the customer experience, because we genuinely used to enjoy coming here. read more

I first visit this café six years ago and food was amazing and it became one of the favorite spots for breakfast or brunch. It's been a while since I visit Southern Bell. I also disappointed with food was dry. Terrible. The place was very dirty. It looks like the floor hasn't been properly cleaned in years. This place needs an overhaul. Let's first start getting this place clean and then we can work on fixing the food. read more

Wow this place is amazing! Imagine a place that offers that amazing Midwest hospitality and giant portions of food. Truly a remarkable experience and only a few blocks away from downtown Plainfield. I truly enjoyed this place and I look forward to visiting again in the future. read more

Southern Belle's - New American Near Me - Plainfield, Illinois

Went here for an extended family breakfast, with a party of 8 on a Sunday morning. They were able to accommodate our larger party despite being a little busy. I really like that this place has awesome large selection of breakfast items. I decided to try something hearty with the pork belly skillet. It was quite delicious and was a large enough portion that I took half home for the next day. The ambiance of the restaurant was nice, especially with a big beautiful Christmas tree for the season. I would definitely want to return again! read more

Southern Belle's - Pork belly skillet, served with cornbread. - New American Near Me - Plainfield, Illinois

Cold weather set me up for a carry out breakfast. Today a spinach and feta omelette. Ordered on line and was ready at stated time. Don't truly like carry out, but this was done correctly with condiments and decent packaging. Omelet was moist and hardy. Has browns crispy by request. Rye toast was good. Service at counter was very pleasant. I will return. read more

Southern Belle's - Feta and spinach omelette. Carry out. - New American Near Me - Plainfield, Illinois

Worst Mother's day experience ever!! It took 20 minutes just to get greeted at the table. After an hour and a half we still didn't receive the mimosas the mom's ordered or the food. Water is all we recived and only one refill in all that time! We left after 95 minutes, still no food and no drinks. By far the worst restaurant experience of my entire life. Completely unacceptable!! We will never return to Southern Belle's. read more

Visiting from Los Angeles and was shocked to see the bad reviews for Southern Belle's. I come here every time I visit the area and I have only positive things to say. The food is great, I had the Benedict, it was amazing. We sat on the patio, which surprised the staff, but I thought it was lovely. The service was a 10/10, our server whose name was either Ariana or Adriana, I think, was amazing, she took wonderful care of us. I will definitely be back and the people who wrote the bad reviews...I don't know what they are complaining about. read more

Southern Belle's - Sat on the patio - New American Near Me - Plainfield, Illinois

A Plainfield staple breakfast house! Tried Southern Belle's out for the first time a few weeks back on a Sunday morning. The amount of guests already dining in at 9:00 am got me excited to try the food. The service was good, friendly, helpful, and attentive when they accidentally gave me the wrong order. It was fixed in a timely manner and the server was extremely apologetic. The portion sizes are HUGE. My boyfriend ordered a pancake stack and ended up having to take food home. The pork belly was delicious as well. I will be back! read more

Southern comfort food for breakfast? Yes, please! I came here for breakfast with my husband and we were blown away by their creative menu. Everything had a little southern touch. Cheesy eggs, drop biscuits, burnt ends, cajun cream, fried green tomatoes... I wanted to order everything. Southern Belle's is also the home of the "bonuts" a cross between a biscuit and a donut. I didn't get to try those but here is what we ordered: To share: fried green tomatoes His: burnt ends bowl, coffee Mine: spicy chicken biscuit, iced coffee The spicy chicken was a breaded boneless chicken thigh between a drop biscuit and cheesy eggs, on top of a bed of hash browns and then smothered with a huge helping of cajun cream sauce, which was like cajun-rosemary gravy. It was SO good and I haven't had anything like it before. The portions are very generous and we each had a full meal to pack home with us. Their fried green tomatoes were also delicious, they were breaded with corn meal and freshly fried. All of their ingredients were fresh and the food was made to order. Southern Belle's had a lovely friendly atmosphere, and folks were here with their friends and family. There are gorgeous Tiffany lamps hanging above booths, which lined the sides of the main dining room. Tables and chairs were set up in the center of the room and it felt very spacious and kind of reminded me of a rec hall where we had meals during sleep away camp. There was something very comforting about Southern Belle's beyond their coma-inducing comfort food. The moment you step food inside, you'll immediately want to come back. That's exactly how we felt. Tip: When the server brings the check, you'll pay up front by the cash register. There's a 99 cent fee if you're paying by credit card to help cover transaction fees. We can't wait to come back and try their other items, including the bonuts. A solid four stars! read more

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The worst place for breakfast in the town. My family of 6 went and had awful service and Mm omelette was full of eggshells. When I spoke with the lady at the front desk she apologized and said well they cracked the eggs right next to the pan. Our server then came over and said I heard there was a problem with an attitude. I showed her the egg shells and I was again met with attitude. Not being able to eat my omelet I asked for it to be taken off the bill. The extremely ignorant lady at the front desk said absolutely not, She's not taking it off the bill and that eggshells are normal. read more

Southern Belle's - Eggshells - New American Near Me - Plainfield, Illinois

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Food, incredible! The ambience, outstanding! Facilities, great! Service........... Server, Amanda, couldn't care less about having a guest in. Mind you, I only know her name because it was on the check. Het greet....."Are you having anything to drink?" The only other conversation, " what can I get you?" No "Good morning,", no checking back on the food, and no "thank you for coming in" at the end. Just dropped the check and walked away as if to hint that I needed to leave after my one hour and eight minute visit. The only reason this visit wasn't a 5 star was service, which, nowadays, counts for more than half of your visit. read more

Let's start with the positive. The staff is very polite. The food however needs a drastic improvement. I ordered fried chicken breakfast. The chicken was way overcooked like leather and super salty. The biscuit might as well been dried concrete. So dry it would crumble as you ate them. Not edible at all. The sausage gravy was mediocre at best. The pancakes were so dry that you need to drench them in syrup and that doesn't even help them. I hate to say it but drive a bit further and eat somewhere else. read more

Visited Southern Belle's yesterday for breakfast and was disappointed in the food quality. Ordered a country Benedict with sausage gravy and poached eggs and had this experience. Poached eggs were medium well to well done; I did not order them this way, yolk traditionally should be fluid. This made the dish dry immediately, negatively effecting the experience. Sausage patties and gravy were not hot, sausage patties were well done; no fat present tells me they were held too long hot or made far in advance and held longer than their usable quality shelf life. Biscuits were stale and cold; quality was poor, and the heels of the biscuit were dark-dark brown. I saw no Greek options such as Gyro skillets, menu has changed, not the same feel of value and quality like past visits. Hash browns not seasoned, but at least hot and cooked correctly. Service was friendly and apologetic, but the quality is not her fault; back of the house management did not show up. For a $17.00 breakfast that is not acceptable, people will not come back and start driving to route 59 for more options, wake up call for kitchen management and ownership. read more

The food was amazing. The service was right on target they had a wedding party in the back room with 28 people, but yet our breakfast came out with no struggle. The hostess Charie and waitress were amazing. Thank you Suzette for all your recommendations. A really nice place to take your family for a delicious meal . read more

DO NOT EAT HERE!!! First, AFTER being seated, we had to wait for a waiter. When one came, she stated, she was only coming to wait on us, because other waitresses were too busy (mind you we are watching those of a different race/color) being served in a timely manner. Though there was four of us, only three were able to eat, due to waiting on poached eggs to be redone, after inquiring about the situation to a very unconcerned manager, who NEVER addressed our concern. The waitress stated they forgot about us, and had the attitude of "oh well, just pay your bill." I even mentioned that I brought my guest to experience their establishment, we are dressed in suits and women in dresses, very dignified and dealt with them in respectful manner, obviously though we had a very respectful demeanor, that did not matter, it was clear they did not appreciate the patronage of people of color. I will NEVER return. They served our food cold, read more

Thought the service was great and the menu options were unique and interesting. However, I thought the food was not great at all. I had the bread pudding french toast and though the portion was huge, the flavor was not there. I also did a side of sausage and got these enormous patties with a really odd texture. read more

I read in the reviews at how the biscuits were dry as were the pancakes. The gravy also tasted very tinny/metalic. These statements are spot on. My last visit to Southern Belle was today. As a southerner I'm telling you that breakfast was absolutely no count. I'll be driving the extra distance to eat at Cracker Barrel. Their fried chicken is fire. read more

The Food was great. Our server was very nice as well . *But some of the ladies at the front desk need a serious Customer Service Training. The Reception desk is supposed to be Welcoming , accomodating and offer a warm goodbye to leave a lasting outstanding impression- but instead it left a sour taste in my experience. I forgot my lefover box on the table and let the older lady at the reception desk know, and not even 2 seconds with a smirk in her face she goes" uhhh they probably threw that away..."( which was fine if that was the case) but the other young lady offered to check in the kitchen " just in case" she said; and sure enough, it was there! I appreciate her care and effort . Unfortunately though, Service matters to me more than the Food an establishment serves- Service is the heart of the Restaurant. read more

Love this place for breakfast. Fast service and everyone is so kind. The corn beef hash is great!

I had the BEST Eggs Benedict this morning called Green Actes. It was deliciohs!!! Also I saw the biggest sausage patties in my life!!! The server was happy and polite! The bathroom was clean too! read more

The hostess was rude. She told us to follow her and dropped menus on a table and never said anything else to us. We should of kept following her. We just assumed that was the table we were suppose to sit! Need more personable employees. Food was good for the most part. read more

Amazing food. Huge portions. Quick service. Great employees. Our server Ashley was the sweetest.

11:45 a.m. on a Wednesday. We walked in and there were three women having a conversation behind the counter/register. They did not even look at us, and continued their conversation for several minutes. No recognition. No acknowledgment. No greeting. Finally, one of them said "Two?" We said yes, and she grabbed two menus, and then turned back to the other two women, and continued talking to them. When she was finally ready to sit us, she began walking to a table, and asked if a table was ok. We told her we'd prefer a booth, and she stopped cold, and said it would be a minute...even though we could see at least three clean unoccupied booths. Once we were finally seated, we were approached by a server fairly quickly. Having eaten here before, I was looking forward to their banana bread French toast, but did not see it on the menu. I asked if it was no longer available, and she promptly said "let me check." She came right back, and said they would be happy to make it for me. Major kudos to the server for not just saying no, and to the cooks/chefs for agreeing to make it for me. The food was excellent! Mine was just as I had hoped....three thick slices of banana bread, buried under mounds of sliced bananas and candied pecans. My husband had a breakfast sandwich, which was delicious. He requested well done hash browns, and they were served just as had hoped....very crispy and golden brown. Southern Belle is one of those places that leaves you a carafe of coffee on the table so you can refill your own coffee. Yay! Regular, vanilla, and hazelnut creamers on the table. Coffee was superb! A 2% surcharge is added to your check if you pay with a credit card. This place is not cheap...my French toast, my hubby's breakfast sandwich, and one coffee (he had water) was $34...before tip. That being said, the food was fantastic, the portions were huge, and the service (once we got past the inconsiderate hostesses) was amazing. I wish I had remembered to take pictures, but trust me, the food looks and tastes amazing! read more

I've been here numerous times and every time is a great experience. The food is always hot fresh and quick. Service is great and the staff is friendly. It's in a beautiful location and you really can't get better than this for a breakfast place. Highly recommended! read more

Clean, quick and efficient when ordering through GrubHub. The wraps were so delicious!

Food portions is huge!! I'm big breakfast eater and still had leftover. Great family dining place read more

Southern Belle's - Stacked Biscuit - New American Near Me - Plainfield, Illinois

Verbal Threats and Unsafe Treatment by Staff. I have been a customer of this restaurant for several years and have ordered through Groupon many times. I consistently tip well and have never had an issue prior to this experience, which is why what happened was both shocking and upsetting. On this visit, I was allowed into the establishment by the manager. Shortly after, the manager and her sister became verbally aggressive toward me without justification. The situation escalated when the manager's sister emerged from the back of the restaurant, used profanity toward me, and advanced in a threatening manner. The manager had to physically pull her sister away and cover her mouth, appearing to prevent the situation from becoming physical. Despite no physical altercation on my part, the police were called. I felt unfairly targeted and treated as though I had done something wrong when I had not. The way this was handled made me feel disrespected, unsafe, and profiled. As a long-time customer, I am deeply disappointed by how this situation was handled by management. No customer should be subjected to verbal aggression, threats, or intimidation in a place of business. read more

When it's good, it's good, and when it's bad, it's horrible. I went here on a Sunday around 9:00 a.m. and ordered eggs benedict, bacon, and fried green tomatoes, and everything was outstanding, including the service. I went back 2 days later around the same time of the day and order chilaquiles which were the worst chilaquiles I've ever had in my life and also got a rude waitress to go along with it. I'm not going to continue to dine here if I can't get a consistent quality of food and respectful service. read more

Food portions are huge! Delicious homemade salsa, service is great and environment was friendly. Homemade peach jelly is a must try. Loved my Spanish omelet! read more

The food was the BEST! Fast and pleasant service, our waitress was very sweet! They used jars as cups and I thought it was a cute touch. Great for family gatherings, breakfast with friends and a cute place for a breakfast date! read more

Southern Belle's - Cheesecake Pancakes - New American Near Me - Plainfield, Illinois

My wife and I went here after the Farmers Market and were severely disappointed. We ordered the so-called homemade corned beef hash skillet. There was tiny bits of corned beef. It is supposed to be corned beef hash and not potatoes with corned beef. I ordered an omelet that was supposed to be smothered in sausage gravy according to the menu, but was just dotted on the top. Maybe 2 tablespoons. We told this to the receptionist at checkout and she stated that the corned beef is weighed. We told her it was 95% potatoes and 5% corned beef and she rudely just kept stating it is weighed. Someone has their finger on the scale because there is NOT enough corned beef to be a good hash. Will not be going back. Once and done! read more

Food is generally very good. Servers and hosts are very nice. My wife and I frequented this restaurant 2-3 times a month for 18 months. The second to last time we were there we had a table next to a group of 12 or so, who were joined by 6 more seated behind us after we were seated. We were in the middle of their party and after trying to lean across the table to yell to one another we gave up trying to talk. The next time, our last visit, we asked for a booth hoping that we'd be able to talk. After being seated, a group of 12 arrived and 4-5 tables were put together to place them next to us. Another attempt to talk over them and we got tired of shouting and repeating ourselves. Even the server had to lean in to hear our order. The restaurant has a private room that is large enough for at least 20 people, but we've never seen it used. I emailed the contact address on their website three weeks ago, complimenting the food and service, letting them know our experience, and asking if they might consider using their private room rather than putting 4 or more tables together. It wasn't a negative complaint, but a heads up that the noise levels had been an issue for us (and possibly others). A week later I hadn't heard back so I forwarded the message and politely said I thought this message may have gotten lost. I was looking for an acknowledgement and ideally that they might at least consider the idea of using their private room for such large groups. But I'm not a restaurateur so I was only offering a suggestion and giving feedback (which most businesses appreciate). After two weeks still no reply so the message from this chain is clear - they do not appreciate customer feedback and in fact are so indifferent to their customers' experience that they can't be bothered with even a polite acknowledgment of a polite suggestion. We won't be back. read more

My husband and I landed here after a harrowing emergency department visit and health scare - by the time I left the premises I was ravenously hungry, and was craving grits. A review of nearby restaurants showed this place carried 'em and there we were! I ordered the Georgia Catfish and Jalapeño Cheddar Grits and a side of Fried Green Tomatoes. My husband ordered a breakfast platter. All of our food was absolutely phenomenal. The grits are definitely lunch and dinner fare, not breakfast like. Delicious, creamy grits topped with a lovely, superbly seasoned Cajun sauce with bits of jalapeños in it. The catfish was nice and crispy. The green tomatoes were the best I've had outside of Georgia (and making them myself!). His breakfast platter was good too, but the most amazing thing was the peach jam that his toast was served with. Just for that peach jam alone, I'd go there over and over again. The people were friendly, the place is super clean, the smoothies are fantastic. I'd definitely highly recommend this place to everyone! read more

Southern Belle's - Georgia Catfish & Jalapeno Cheddar Grits - New American Near Me - Plainfield, Illinois

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Delightful brunch place! Had the biscuit stack thingie with ALL THE STUFF and it was amazing. Fried chicken, bacon, cheesy eggs, hash browns, gravy & some slight hot peppers that were perfect with it. Pal got Johnny Cakes and it was also massive, several meals worth, with excellent bacon. Lovely server also. Will be back to try more. read more

Southern Belle's - GIANT FOOD! - New American Near Me - Plainfield, Illinois

I've been here a few times before for breakfast when working in Plainfield. It was always "ok". Then I stopped in for lunch today. Wow! I ordered the "Gumbo-Laya". It was incredible. Gumbo, Jambalaya? I don't know, I'll definitely come back for more. If you try it, I recommend you taste it before adding any hot sauce. It needs no help. read more

Southern Belle's - GumboLaya - New American Near Me - Plainfield, Illinois

Service was okay, hard to hear inside, as atmosphere was loud and seating was far from pleasurable; felt like we were on top of each other. Food was cold by the time they brought it out and potatoes were still raw in middle. Overpriced and would not recommend. read more

Southern Belle always has good food. I'm not the biggest breakfast person but I don't ever mind coming here because all their other food is just as good as the breakfast read more

Southern Belle's - New American Near Me - Plainfield, Illinois

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If you're looking for a casual breakfast / brunch spot but something fancier than your typical diner this is your place! My husband and I came here for a late brunch and we were pleasantly surprised by the large and unique menu. We tried the avocado toast, breakfast burrito, Bonuts, coffee, and fresh juice. The avocado toast is AMAZING - def not your typical avo toast, it has jalapeños, corn and a poached egg - must try! The breakfast burrito was nothing special, not bad but pretty ordinary probably wouldn't get it again. The bonuts are probably their speciality - it's a blend between biscuits and donuts, so good and def would recommend as a starter for the table! The coffee and juice were good, once again nothing special but not bad. Service is good, food came out in a timely manner and everything was made correctly. Servers are friendly. The outdoor seating was not fun - a lot of bees in the area, bad enough to the point we had to move inside half way through, but otherwise cute patio area and probably more enjoyable during less buggy times of year. read more

Southern Belle's - Bonuts - New American Near Me - Plainfield, Illinois