What a wonderful staff! Always friendly and willing to go the extra mile no matter what. Always a…read morequick response to a call. Attention to detail and your pet's well-being is given top priority. I cannot speak highly enough of Dr Owen and his staff who attend to my cat, Miss Molly. Denise Wagenaar

Dr. Owen is an amazing vet, and really cares about you and your pet. He and his staff always try to…read morework with patients to ensure they receive the best care possible. He is great with dogs, cats, pocket pets, etc. He's helped us help several dogs cross the rainbow bridge, and has always been compassionate and done whatever he can to make the process as smooth as possible. We don't trust anyone else with our pets. He's worth the extra drive, and I always recommend him to anyone who is looking for a vet.

In a world of rising costs, the vet office really works with you. As someone on a budget but trying…read moreto make sure their cat is healthy this place as been such a diamond in the rough. Staff is always super sweet and excited to see who you bring with. I would so recommend this place for your regular vets place!

They don't sedate animals before euthanasia. They said it wasn't necessary. I trusted them and they…read moredid my baby dirty. Sedation is necessary. No animal should be put down that way.

Dr. Landis came out to our home to put our dogs down. Knowing that they were able to pass in the…read morecomfort of their home and not having to deal with the stress of driving to the vet was amazing. Upon arrival , she walked us through the process and told us what to expect. It was the best decision we made! Highly recommend Dr. Landis.

From the owner: Specializing in Hospice, Palliative, and End of Life Care for companion animals.read more

We recently changed vets because our old vet made it impossible to get same day or even same week…read moreappointments- very difficult when you have a sick or injured animal. We had several people recommend West Frederick and I am so glad we decided to come here! Our initial visit went great as a basic check up for our two dogs. About two months after we started with them, our old man dachshund injured his back. We were so scared. West Frederick vet has been nothing but wonderful and kind to us. They don't oversell procedures, or medications. They give it to you straight and let you know your options. We are so grateful to West Frederick!

We have been going to West Frederick Vet for many years. They always treat our pups like they were…read moretheir own. Very kind and friendly staff. As your dog get older we seem to need the vet a little more, and its great to know they are there for us. Recently we had a problem were our 100 pound golden has trouble walking. We got him to the vet and they came out to the truck to do the checkup so he did not have to get up. The quickly figured out it was a medication issue and he got better very quickly. It is just hard to find this type of quality and love in a vet.

We have been using Dr. Palmer for 20 years. We are very pleased with the level of care our dogs and…read morecats have received. I always ask about the cost of every test or procedure before it's done, as I don't like surprises. I'm sure it's annoying to staff, but they remain professional. We have had to put down a few pets, and staff were always compassionate (you do have to pay in advance, I assume folks - not us - have run out on their bills before?). Our puppy's recent spay/hernia procedure went over budget (they couldn't complete it in one visit because her temperature dropped), but they worked with us to correct her bill. At the end of the day, it's a business, and good vet care costs money. Very Happy with their services. Dr. Palmer is the best!

Several issues with Palmer though, to their credit they did try to smooth things over with me in…read morethe (very) end. I still think it's fair to alert the public about my experience; 1. (A positive): staff is among the nicest front staff I've ever experienced at a vet practice. However: 2. My very healthy dog became violently ill after licking the walls for a few seconds (she was only there to accompany my other dog). Was there a sanitary issue? 3. My sweet border collie came back from boarding here with one side of her rear end very closely shaved. I didn't notice this at first because it looked like just one track of a shaver had been used across her in an area of very long hair so I thought I was seeing things at first. But when I examined her closely and realized she'd certainly been shaved, the practice administrator and even the owner flatly denied any shaving, even implying maybe I'd done it. The owner said that they'd washed my dog (I specifically asked for no baths), and when I asked why he couldn't tell me. She also ended up with dermatitis in the same area where she was shaved which I had to get medication for. The administrator was very nice and they eventually offered to pay for the subsequent vet visit which I declined. They said they would try to get to the bottom of this but I never heard back. What I'm left believing is that they will not obey instructions left for boarders and they will do whatever they want to your pet while boarding and will not take responsibility for whatever ills may happen in their care. I still feel like she was allowed to sit in her kennel too long and somehow got excrement on her fur which was carelessly shaved off so I wouldn't see. This is the only way I can explain the bacterial infection that resulted and had to be medicated in the same area where she was shaved. And finally; 4. Because they have what they call a "hospital cat" that is given free, apparently limitless range of the practice, and that will destroy bags of food, they leave an open bag of food in the patient waiting area. This is incredibly negligent because; A. The cat can carry any amount of bacteria or disease or organism found all over the practice on its paws as it is allowed to walk on everything (incomprehensibly negligent for an hygienic facility that is meant to be a safe place for ailing animals!); B. The cat is already obese - isn't that a health issue?? C. The open food is positioned on the lowest shelf of a rack immediately beside an exam room - so both of my dogs, who saw it before I did - tried to take some samples (one successfully). One of my dogs had severe allergies and a GI disease. Good grief! So I'm sorry to say, I would avoid this practice.

expensive as heck!! groomer could use more training. They didn't even clean my pets ears & her…read morenails are still sharp. $70.00 for a terrible grooming? buyer beware

We started using Old Farm in 2007. We have had 6 dogs cared for there over the years. Some of them…read morewith extensive medical needs. We never questioned a test or procedure. Happily paid for any and all that was recommended. Even when Dr.Wilson removed what he said was a tumor from my then 4 year old chihuahua and it turned out it was a healthy, normal salivary gland. We didn't get angry or argue having to pay for what turned out to be a completely unnecessary surgery. We accepted that doctors are human too and moved on. We put our trust in them, gave them respect and never questioned their recommendations. We spent tens of thousands of dollars there. We sent them gifts in appreciation. And in return some of them have treated us like garbage. We had an issue with their groomer, Amy. My dog was injured during grooming(per their report)but again we weren't angry at the time or blaming. We figured those things happen sometimes. But her response was to completely shut down and refuse to give any information that could help treat my dog. Over the next few months, my dog had to have her toe removed. And still the management staff and groomer treated us like we had done something wrong! Again we never blamed, never asked for compensation, we simply said because Amy wouldn't communicate we didn't want to use her as a groomer. From that point many of the staff was cold and at times out right rude to me. When we finally expressed unhappiness with the treatment and handling of things the office manger, Marney made it clear our continued business was not wanted. They were happy to let a client of over 15 years leave because they prioritized their groomers ego over a long term client

I cannot express enough gratitude for the care we received from Dr. Lou during one of the hardest…read moremoments of my families life when it became clear that it was time to say goodbye to our beloved Chloe he showed us immense compassion, empathy, and professionalism I recommend him 100%

Dr Huzella was kind and compassionate during a difficult time. He was professional and…read morecommunicative about all of the steps during the process. So appreciative that he was available to come to my home to help make a hard time easier on my dog and me. Thank you!

Had appointment on 1/7/26 with Dr.Mcconnell for my pup Ozzy. The consultation went well. Dr…read more Mcconnell very knowledgeable and was able to answer all my questions and concerns. Also provide a treatment plan for Ozzy. I would also like to thank Kendall for going out of her way to get a prescription issue settled for me. Good customer service and friendly. Thank you too Amanda for your assistance too.

Stay away from this group, a once fabulous vet is now just in it for the money. They have gone so…read morefar as to institute a program where the tech starts ringing ip the charges before the doctor even rntere the room. The exam when it finally took place was horrible.......

On time, friendly, and my dog looks and smells great! I couldn't be more pleased…read more This is the solution I chose when the canine respiratory syndrome became a concern. I was initially concerned about the expense but I found this service to be very reasonably priced. Absolutely works for me. I am now a regular customer. I strongly recommend it.

Hannah goes an amazing job! My pup always comes out looking…read moresuper clean cut! I trust Hannah, rather than sending my dog off to a place that holds multiple dogs all day, running through the line! - plus she makes it so convenient coming to our place. Hannah is super thorough and will suggest and elaborate her grooming style based on your particular dog / hair type etc. As the fur flies provides a much more intimate and attentive way of grooming!

This company apparently cares about nothing but profit. The emergency vet that euthanized my cat on…read moreThanksgiving contracts with Agape. The cost was $500 just for the cremation, which through a non-emergency vet would be around $200. Because of the holiday I could not transport the body to a vet and so paid up. Then I was shown a folder of memorial urns and items I could buy. I was appalled. Grieving people do not make good choices, but usurious Agape thinks it can make more bucks by playing on our sorrow. But the real horror, after all that, was finding out my cat's cremains were being shipped through the post office--the cheapest way possible and so insulting. sending your pet home on a mail truck. I was able to get the cremains off the truck and to the vet, but for $500 I should have received Fed Ex kid glove treatment. I fault the vet clinic for using this greedy company. I have had other cats cremated and have never experienced such treatment. I just wonder if the ashes I get will be my cat's--some places take videos of their cremations, but I expect Agape has no proof the ashes are whose they say they are. Shame on them.

The urn containing the ashes of our little corgi Renard are beautiful. The only problem is Agape…read moregot his birthdate wrong. He was born on 4/8/14 not 4/18/14. Not sure how I can get this fixed.