1. Valley Veterinary Hospital

0

Middletown, MD

Cancel

Open app

Search

Valley Veterinary Hospital

4.0 (4 reviews)
Closed • 8:00 am - 5:00 pm

Services - Valley Veterinary Hospital

Pet physical or wellness exam

Pet vaccinations

Valley Veterinary Hospital Photos

You might also consider

Recommended Reviews - Valley Veterinary Hospital

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Zoe S.
135
3
0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ellen H.
0
103
80

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Valley Veterinary Hospital

You might also consider

Verify this business for free

People searched for Veterinarians 759 times last month within 15 miles of this business.

Verify this business

Middletown Veterinary Clinic

Middletown Veterinary Clinic

(15 reviews)

Do Not Trust This Clinic With Your Pet's Care -- Discriminatory, Unprofessional, and Dishonest…read more 1. Blatant Profiling Around Affordability We came in for an emergency evaluation after my dog was injured. We called ahead, explained the situation, requested X-rays, and asked for an estimate. When the doctor got to discussing treatment options, he did not simply lay them out and let us decide. Instead, unprompted, he repeatedly said "if you can't afford it... if you can't afford it... if you can't afford it," even though we never indicated cost was a concern. NOTE: I WAS ON THE PHONE AT THE TIME AND HEARD THESE COMMENTS DIRECTLY. We had already made clear we wanted repair over amputation if possible, yet the comments persisted. A provider who assumes a client can't afford care, and says so repeatedly and unprompted, is making a judgment call he would not make about every client. This was flat-out profiling, and no pet owner should have to sit through it while trying to get their injured animal help. 2. Broken Promises, Zero Accountability, and Abandonment of an Urgent Case We asked for medical notes, X-rays, and a treatment estimate to move forward with surgery quickly. Every deadline they gave us was missed -- noon the next day, then "by the end of the weekend," then a closed office on Sunday despite promising otherwise. By Monday we still had nothing and had to call ourselves. The receptionist apologized for the delay; the doctor's excuse was a "SYSTEM GLITCH" that was "NOT OUR FAULT," and he got angry that his own employee had apologized on his behalf. My partner, who works overnight shifts and set an alarm specifically to catch this call, woke up to a voicemail from the doctor refusing to treat our injured dog. When my partner called back, the doctor talked over him, threatened to report us to the Humane Society if surgery wasn't done within 7 days, then hung up. He set that 7-day ultimatum himself, acknowledging the urgency, yet CUT OFF CARE entirely with NO REFERRAL to another provider or emergency clinic. Walking away from an active, urgent case with nowhere for us to turn is not poor service -- it's ABANDONMENT, by the same doctor who caused every delay and then punished us for following up on what his own clinic promised. 3. Failure to Perform Promised Services, Then Withholding Records The doctor also told us, both over the phone and in person, that our dog needed a specific service performed. That service was never actually completed. When we asked for vaccination records to confirm this, he claimed the dog "did not get vaccinated" and told us to stop contacting them. We then asked for an itemized invoice to verify we weren't charged for services never rendered. He refused, and hung up on us repeatedly when we tried to follow up. The Sheriff's Department got involved and were the ones who finally retrieved the records we'd been requesting all along. It is absurd that it took police involvement just to get basic medical and financial documentation from a facility we paid out of pocket. Bottom Line: This practice showed apparent bias around affordability, zero accountability, failure to deliver services promised, and a doctor who behaved unprofessionally and vindictively abandoning an injured animal mid-treatment, withholding records, and requiring police involvement just to get basic documentation. If Dr. Owen were genuinely concerned about our dog's welfare, that would have looked like urgency and cooperation, not refusal to treat, stonewalling, and threats. We were the ones trying, at every turn, to get our dog proper care. He was the one standing in the way. This will be reported to the Maryland State Board of Veterinary Medical Examiners. This dog is fun-loving and well cared for. We're lifelong pet lovers with other animals in our home, and recently took him in from a family member who could no longer care for him. I am APPALLED.

What a wonderful staff! Always friendly and willing to go the extra mile no matter what. Always a…read morequick response to a call. Attention to detail and your pet's well-being is given top priority. I cannot speak highly enough of Dr Owen and his staff who attend to my cat, Miss Molly. Denise Wagenaar

South Mountain Equine

South Mountain Equine

(5 reviews)

They are not a good equine vet practice if one cares about one's horses: they OVERCHARGE FOR EVERY…read moreSERVICE; they do not care a whit about your horse; but the very WORST thing is the the owner, Justin Sobato, has relinquished his control of his practice to a complete neer-do-well named Danielle: she pulls him around like a bull with a nose ring. It's disgusting. He is pathetic and not to mention that virtually ALL services are substantially padded so that the owner pays much more than they would with any other equine vet. They are UNETHICAL. NO ONE should consider using them IMO. My horses have NOT done better under their care but I'VE PAID PLENTY OF MONEY TO THEM! If you care about your horses, don't use them, IMO.

SME is a great practice, staffed by a team of dedicated doctors and technicians. They go above and…read morebeyond for their patients and clients; sometimes in the worst conditions, at random hours of the night, and are ALWAYS compassionate and understanding in regards to clients concerns and the wellbeing of their animals. The sheer peace of mind that comes from knowing that your vet will come out at the drop of a hat, in the middle of the night if need be, is worth everything. From your high level competition horses, to your retired pasture pet, each animal and owner receives the same level of commitment and care. Having worked with numerous vets in the area, I cannot recommend South Mountain Equine enough!

Old Farm Veterinary Hospital

Old Farm Veterinary Hospital

(23 reviews)

expensive as heck!! groomer could use more training. They didn't even clean my pets ears & her…read morenails are still sharp. $70.00 for a terrible grooming? buyer beware

We started using Old Farm in 2007. We have had 6 dogs cared for there over the years. Some of them…read morewith extensive medical needs. We never questioned a test or procedure. Happily paid for any and all that was recommended. Even when Dr.Wilson removed what he said was a tumor from my then 4 year old chihuahua and it turned out it was a healthy, normal salivary gland. We didn't get angry or argue having to pay for what turned out to be a completely unnecessary surgery. We accepted that doctors are human too and moved on. We put our trust in them, gave them respect and never questioned their recommendations. We spent tens of thousands of dollars there. We sent them gifts in appreciation. And in return some of them have treated us like garbage. We had an issue with their groomer, Amy. My dog was injured during grooming(per their report)but again we weren't angry at the time or blaming. We figured those things happen sometimes. But her response was to completely shut down and refuse to give any information that could help treat my dog. Over the next few months, my dog had to have her toe removed. And still the management staff and groomer treated us like we had done something wrong! Again we never blamed, never asked for compensation, we simply said because Amy wouldn't communicate we didn't want to use her as a groomer. From that point many of the staff was cold and at times out right rude to me. When we finally expressed unhappiness with the treatment and handling of things the office manger, Marney made it clear our continued business was not wanted. They were happy to let a client of over 15 years leave because they prioritized their groomers ego over a long term client

Valley Veterinary Hospital - vet - Updated October 2026

Loading...
Loading...
Loading...