Dr. Wilt and his staff have taken excellent care of my dog Eloise. When I was a new resident of the…read morecommunity I asked neighbors and people I met for recommendations and was referred to Ranson Animal Hospital. I am grateful that Dr. Wilt was taking new patients. He was able to see my dog in a reasonable amount of time whenever I called because she was sick or injured and he has always carefully and fully explained her health issues and options. I am most grateful for the excellent, professional and compassionate care provided by Dr. Wilt and his staff.

We stopped taking our pets to Ranson Animal Hospital years ago due to the veterinarian's poor…read morebedside manner. Recently, I accompanied a friend to an appointment there and was quickly reminded why we left. The atmosphere remains dismissive and unwelcoming, and it's clear they are not focused on client relationships or patient comfort. I was especially concerned to overhear the vet brushing off my friend's valid concerns about the way she was treated by the support staff earlier that week. There was no effort to listen, empathize, or acknowledge her experience--it felt cold and condescending. What's more troubling is that for eight years, my friend's dog was told she had a heart murmur--only to be correctly diagnosed as not having one after switching to our current vet at Apple Tree Animal Clinic (recommended by the Humane Society). If you're looking for a clinic where your concerns will be heard and your pets treated with compassion and professionalism, I recommend going elsewhere. Bedside manner matters, and unfortunately, it's still lacking at Ranson Animal Hospital.

Dr. Nicole Piper and the team were amazing with our little dog today. They were able to get us in…read morefor a same day appointment. She was very kind, professional and thorough. She did not try to upsell any services and treated for pain and keeping dog comfortable. I was in and out in less than 20 minutes. It was the best vet experience I have had in 8+ years in this area. Thanks for the help and kindness today.

Extremely caring group of people. From the receptionists to the techs to Dr. Piper, these people…read morelove what they do and love all of their patients! I've never been happier with the care my fur babies receive!!

Dr. Masters and his staff are wonderful and compassionate!…read more They helped me with my senior cat until his last day. I can not thank them enough for how great they were with me and my Yum Yum. The Sagets

Thank you so much for the great caregiving to new family members Dipstck and Pistol. Especially Dr…read moreMastis an

Cleveland Clinic Mobile Veterinary Service was Great with our pets. They are Very reasonable…read morepriced. They did wellness check ups and vaccines at my house, which made it easier for our pets, not having to stress out pets being crated and driven to an office. We would highly recommend them. We are extremely happy with Cleveland Veterinary Service.‍

Was nothing but sincere and caring when handling my dog. Had to put her down and they came out to…read moregive her the goodbye she deserved

We had our first ever appointment for our cat who has a tapeworm. We showed up 20 minutes early,…read morethey took us in immediately. We were in and out in 15 minutes! Our appointment was AT 4pm and we were already in the car!! Everyone was incredibly friendly and nice. It wasn't an arm and a leg cost wise. We absolutely will be coming back and bringing our other cat as well. 10/10!

To fix Dr. Reich's botched TPLO surgery......we just shelled out $4,700, part 1 of 2 part…read morecorrective surgeries being done this time by a competent surgeon NOT NAMED REICH. The second surgery, to be done in March, will be an additional $4700. So, I will be out of pocket at total of $9400 to fix his mistake. Add to that, the original $3,000, TOTAL IS 12,300 for at TPLO and then a corrective TPLO. Dr. Reich has offered no apology or compensation despite all the proof from real surgeons that he was clearly in the wrong.

The +3 stars are for the rest of the staff who are beyond wonderful and sweet to both the animals…read moreand customers. And they offer cheap routine services. We go here to update our dog's shots and get his medicine because it's cheaper than anywhere else. The reason for the -2 stars is the doctor here is an arrogant jerk. Plain and simple. He talks down to his customers and brags about how good he is and how you don't need to ever get a second opinion because he's "the best judge of (whatever problem his is diagnosing) in the whole state." He will try to sell you on expensive procedures or medicines your pet does not need. So, we recommend getting a second opinion. Don't let him do the x-rays or surgeries suggested. If you don't believe me, ask around. After he suggested a $6000 invasive and potentially damaging surgery that two other vets said our dog absolutely did not need, we asked around and found his reputation is less than stellar. But if you need to just simply get in-get shots/preventative medicine-get out, then this is good place to do that. I *hate* writing negative reviews but we might have racked up a credit card trying to save my dog from something that was totally not necessary and harmful.

I had my poor baby Dunn pass away on March 13. It was sudden and he had no known medical…read moreconditions. I found him in my back yard after 2 hours of being at Lowe's. Beforehand, he was playing and happy. Only 6 years old. So I was worried about my other dog... I'll get to that part after this.. I took my 6 year old pup Abbie to a new Vet Clinic (Not Countryside) today to get checked out. I got her blood work done, HeartWorm test checked, yearly vaccines that were due anyway, Lyme Disease check, and she had a limp Friday so we checked that out too and got her some anti inflammatory (he thinks it's a sprain). Last year Abbie had a tumor on her side. Without hesitation the Old Vet (Dr. Dibbern) told me that he needed to remove it immediately and send it off for testing. I was like oh okay yea, so worried that something was wrong! She went under anesthesia and $500-$600 later she was out recovering and waiting on results. It's was a fatty tumor, not cancerous. Today I had the new vet check out her new tumor and he told me that he can do a needle test to check the tumor to see if it's just fatty. The needle test was $27. I was like are you serious? My last vet said it needed to be removed. He said it's not wise to put dogs under anesthesia if there is another way. Dr. Dibbern has always had a sort of attitude but I never really paid to much attention. But Friday he was an absolute condescending jerk! When I took Dunn in who passed away, He didn't look at Dunn, didn't even look in his direction. He tried to tell me that he could have passed due to me not using the medications/ preventatives he supplies at his office! When I asked him if he could just look at Dunn he told me NO!!! When we were done the Tech said " I'll let you say your goodbyes before I put him in the freezer", Wow thanks for being so kind. This new vet told me about all the different preventive meds that are prescribed he offers that are substantially cheaper than the ones I mentioned were pushed on me. I was so mad! Countryside Vet was my old vet, and he should be ashamed of himself. After looking at his reviews over the weekend there are many others that have had the same problem with him! He does not have your pets best interest at heart! He is about the money. And when you ask him questions he is so Condescending and just plain rude!!! If you deny the most expensive meds he talks about how your putting your dog at risk! So this weekend I will be writing / reporting him to the Veterinary Board. Not only did he not give a s*** about Dunn dying, he put Abbie through a procedure that wasn't even necessary!

Our area is beyond blessed to have this wonderful and competent veterinarian. He is caring,…read morebrilliant and compassionate, not to mention his staff is fantastic.

Had to put down my 17-year-old Snuzzer, he lived a long life but had a lot of issues, eye…read moreinfections, allergies, diarrhea, Cushions disease but shanandoah aways came to rescue for Kirby, I took a small break, now I have another snuzzer named Rocky I will trust will Shanandoah once again.

These ladies watched my KitKat and Bodhi while I was in Alaska for 10 days and took fabulous care…read moreof them!! They even gave my Bodhi boy his medication and they seemed happy when I picked them up, no weird or skiddish behavior. I do wish my Bodhi had been sent back home with his favorite toy I brought in for him but these things happen. Thank you Shenandoah Vet Pet Paradise!

What a wonderful vet! Knowledgeable, patient, kind and understanding. It doesn't get any better…read more Thank you Dr. Townsend for being their at the end for my beloved Luke. You made a sad and painful time almost bearable. Gina Franklyn