This is the third groomer to whom I have taken my dog. I have a sweet little shih tzu puppy. He…read moreis 10 months old. He has been getting groomed since he was 4 months. I brush him daily myself. This has to be the best groomer in the Winchester area. I think they only groom small dog breeds. The associates are knowledgeable about dogs and how to properly care for them. I have done a lot of reading since becoming a shih tzu owner and the staff member took me by surprised at how much she knew about shih tzus. She impressed me. She also took the time to talk with me before Sammy's appointment to get a thorough understanding of what cut I wanted, what shampoo/conditioning treatment Sammy needed, etc. (Shih tzu can have sensitive skin and their skin can dry out. Owners and Groomers have to take care.) Not only did she already know all of this, but she helped me select what exactly I wanted. The best part was it didn't cost me anything extra. Since it was his first visit, they even gave Sammy, a complimentary blueberry facial. My kids thought that was the cutest and funniest thing they ever heard. They were sold. They love this groomer. Frankly, so do I. When I picked Sammy up, he looked like a million dollars. He had an amazing cut. His fur was soft and fluffy. They cleaned out his ears, filed his nails, brushed his teeth, and did a fantastic job. I HIGHLY recommend this groomer.

My first experience here was positive, so I took my Shih Tzu back.with specific requests, one of…read morewhich was NOT to cut her ears short, just trim them. I had initially expressed my displeasure with past groomers who had shaved her hair to address knots. (Not matting, just knots) Well, this time my request was totally ignored. The hair on her ears had been cut super short, and when I got her home, I discovered all the hair on the front of her neck was shaven to the skin. I was incensed and never went back. The groomer I have now has NEVER shaved her hair to address knots. She is consistent with the way she cuts her hair, and my dog always comes out looking adorable.

My dog was taken here a couple days ago, with the very clear request to not touch or trim her…read moreeyelashes as they are very long and it's what she's known for. When she had came home, her eyelashes were basically GONE. It doesn't seem like a big deal to many, but she's been growing them out for the past 2+ years. I've been to this grooming place before and there was no issue the first time, she came home looking great WITH her eyelashes, so i don't understand what happened this time. Her eyelashes are gone and her cut is choppy. when i called to complain to see what happened, i spoke to the owner who LAUGHED and said "well they weren't cut so i don't know what you want." So unprofessional, with no care. i will never send my dog here again and recommend everyone to stay away. These pictures are the first time she got her haircut by them, VS right now. yet "they were never touched"

I have only gotten my dogs nails trimmed there. They were quick and courteous. I was in and out!…read more Plus they offer some of the best pet CBD products that I have been able to find! My dog loves this stuff and it has been making a huge difference! I am happy to support our WV small local businesses!

I took my grey silver lab here for a medicated bath, teeth cleaning, nail trim, and ear cleaning…read more He looks and smells amazing! We loved how kind and welcoming the staff was. Highly recommend this place for all your grooming needs! Great price for all their services, and they are very accommodating on when to schedule you. Can't recommend this place enough!

Nats Bark Boutique is a fabulous place to take your pet for grooming and all their needs. Very…read morefriendly and super attentive to your pet. A big thumbs up!!

What a delightful experience for me and my dog Scout. I was in a pinch and needed a quick comb-out…read morebefore company arrived for a visit. Natalie opened up her appointment book and kindly fit us in . Scout looked fabulous when Nat was finished . She also gave us a goodie bag of the homemade treats she makes and they were enjoyed as tasty rewards over the next few days. Highly recommend her for your grooming needs and also if you need treats for your pet.

I came across this groomer by accident. I was trying out a new route from my house to the DMV when…read moreI passed a sign that said Pawsitive Vibes Grooming Salon LLC standing next to a driveway that led into the woods. I'm glad I saw it. My wife and I have lived in Inwood, WV for over 10 years now. We've tried various groomers both in Inwood, near Inwood, and in Winchester. All of them did an OK job except for one (shaved our miniature schnauzer without telling us). These grooming experiences were nothing to shout about or even take the time to post a review. They all were quite expensive, and didn't really meet our expectations given the price we. had to pay. When I got home I looked. up Kayla's website. I was excited to see that her prices were much more reasonable. So I called her up and made a reservation to have Abby groomed.. On the day of the grooming, we arrived on time, and Kayla was waiting for us at the door. She took Abby right away after filling out some paperwork. I asked her how long it would take, and she said about an hour to an hour and a half. Really? All of the other groomers to 4 or more hours because they put Abby in a cage and left her there until they were actually ready to groom her. Kayla doesn't do that. I didn't even see any cages in her salon. Sure enough, one hour later Kayla calls to tell us that Abby will be ready in 15 minutes. It took me 20 minutes to get in my car and drive to her shop. Abby was waiting at the door for me. I forgot to bring my checkbook, which Kayla had told me to do because she only accepts cash or a check. I didn't really want to run back home, get it and come back, but would have if Kayla hadn't said I could pay her the next time she grooms Abby - early August! It was May 5th that day she groomed Abby. I asked where the nearest ATM machine was but unfortunately there wasn't one close by because this is a very rural area. Kayla said, don't worry about it. You can send me a check instead. How many groomers have told you not to worry about it, just send them a check. In all my years of having a dog groomed (over 25 years), not a single groomer ever did that. Most groomers hold your dog hostage until you pay! Not Kayla. She's not only a very friendly person, but also a very trusting person. Remember, this was the very first time we had taken Abby to her. Now we've had Abby groomed by six different groomers in the four years we've had her. She's a 4 year old miniature schnauzer and we got her when she was 8 weeks old. As I said earlier, those groomers did an OK job - nothing to shout about except for one who completely shaved Abby. Kayla did an excellent job. When I brought Abby home, my wife was amazed at how well Kayla had cut Abby's beard and legs. She just kept making over what a great job Kayla did grooming Abby, and I totally agree. So not only was Kayla trusting me to send her a check (for less than any other groomer charged us), she was very nice, very friendly, and an excellent groomer. I. made Abby's next appointment before I brought her home. I'm extremely happy with the treatment Abby received from Kayla and am making her Abby's new groomer from now on. It is my honor to share these experiences with you, and I highly recommend Pawsitive Vibes Groom ing Salon to other dog owners. Although I never carry cash or my checkbook because I've gotten in the habit of just using a credit card (to get the travel points), it is no big deal for me to bring my checkbook (which I will not forget on our next appointment). I hope you have a similar excellent experience if you choose to have Kayla groom your dog. Thank you Kayla.

We recently adopted a kitten, not knowing he had diabetes and a pancreas issue, and not even 1 year…read moreold. Dr. Longhofer has been amazing during our many visits. She really cares about the animals as well as their "parents". She is amazing at keeping you up to date and thoroughly explains everything. She has so much empathy!

It's taken me a while to leave a review after the unfortunate passing of my cat, Cece. July 29,…read more2026, I took Cece in to have her matted fur cleaned up only! She was not sick. 2 Assistants took Cece to work on her. Paola and Darya, assistants... One of the assistants said they had never done a Lion Cut. (I should have turned around and left.) After 90 minutes and several times we heard the cat screaming, they brought her out COMPLETELY shaved down to her skin (except her head), Cece had quite a few bloody nicks all over her body and tail. None of these cuts were cleaned or was she given an antibiotic. (With a 3rd-level cut; 10 mm of fur should have been left on. Cece was too old to have such a Traumatic experience. After all of this, the Vet wanted to have tests done. When the tests came back, the Vet said she would only live a week! And wanted to euthanize Cece, REALLY? She wasn't sick when I took her in. I had taken Cece in last November, and the Vet who saw her last year would only do clippings, as he said she was too old to do any more. When I took Cece home on July 29th of this year, she was never the same and lasted another 3 weeks. Cece did not deserve to die this way. I WILL NEVER USE PLAZA PET CLINIC AGAIN. The assistants should be fired if they don't know what they're doing. We love our pets, and there's no reason ever to put them through HELL because of assistants who lack the necessary skills when working with our precious pets. One other thing: I went back into the Clinic to speak with either the Hospital manager or a Vet. Of course, they were at lunch and said they would get back to me. THEY DID NOT CONTACT ME. I WILL NEVER USE PLAZA PET CLINIC AGAIN.

the BEST vet practice hands down!! Dr. Moffett is the best!! I've been to many different vet…read moreoffices and none of them compare to SB!

Well i went there for the first time with my new German Shepherd Puppy today and well I could def…read morenot have asked for better service and info. They did so much to inform me of everything i needed to know and to expect. GREAT Staff to deal with very friendly... Very clean and nice waiting room. They also gave my puppy a chew bone to chew on while he waited. And they give treats while they examine him which helped out a lot... They know what they are doing there and I would recommend this place to anyone with a loving pet. They don't rush you through the process they take there time and explain everything to you and then some. Extremely Happy Customer Here...

My wife and I have been patronizing Kingdom Animal Hospital back as far as when Dr. Fish owned the…read morepractice so that's now been over 30 years. Then they did farm calls and continued to do so up until just a short time ago when I guess it just got too much to handle. We were always happy with the timely response to our calls for help and with the treatment and consultations we received over the years. Since Dr. Fairman purchased the practice we have been extremely pleased with the treatment given to our dogs. We specifically always have Dr. Casey Green treat our dogs (Rottweilers) because he seems to have more of an ability to understand larger breeds and interacts with them better, (in our personal opinion). We are disturbed to read the negative reviews on some of the female veterinarians with Dr. Fairman's practice. Of course we have no insight as to what happened other than what is written here and on Yelp but I suspect if these owners had spoken directly to either Dr. Fairman or Dr. Green about what is claimed to have occurred that they would have intervened and done all they could to rectify the complaints. We have always found all the staff who assists the veterinarians to be very courtesy to us and very gentle and understanding with our dogs. We have found both Dr. Green and one of the vet assistants "Brooke" to be very empathic and both have always been straight shooters with respect to the issues we have faced over the years. I also have personal knowledge that Dr. Green spent the night at the clinic to personally watch our young dog one night when we had an emergency with him earlier in the day. I can't thank Dr. Green and Brooke enough for coming to our home when it was time to euthanize one of our dogs. This was on 11/21/2018 which I suspect has been the worst day of our lives. They couldn't have been more professional, kind, gentle, and empathic. I will also complement Darren Jones here who owns Jones Funeral Home who came to our home with a gurney and hearse to take our dog to the funeral home. We sincerely recommend Dr. Casey Green and Brooke at this practice. We also recommend Dr. Fairman who we have also had vet our animals over the years. I can't speak or give any recommendations on any of the other doctors there. They have a large staff and we know that they do everything they can to properly take care of the animals in their care. We have been in business ourselves and know that it just takes one employee who is rude or makes a mistake to affect the whole reputation of a business. Don't let the couple of negative reviews here dissuade you from going to Kingdom for your pets veterinarian care because I can assure you they are reputable and are caring people.

Dr. Jean Loonam is such an extraordinary doctor. All the veterinarians at Kingdom Animal Hospital…read moreare tops, but we continue to be amazed and appreciative of Dr. Loonam especially. Oh, and all the dedicated staff members are highly professional and personable. Our dogs, Kip and Rory, are very fortunate to have such great health care.