We use Tristate for boarding and grooming. Their staff are very friendly. The facility is clean…read more It is obvious they love animals!

I visited twice with my nervous Daushund Louise. She had her first grooming ever. Katie welcomed us…read moreboth with open arms. Louise looked so pretty afterwards. Highly recommend

My friend took her pup in for the first time and when she picked him up he wasn't groomed. They…read moregave him a bath and called it a 'puppy-intro' appointment and charged $48! They said they didn't want to upset the dog on his first visit. It would have been nice if they mentioned this visit wasn't going to include grooming! Needless to say, she will not be taking her pup back. Beware of this place.

Staff is super friendly, my boy didn't need a cut but desperately needed his nails cut and he's a…read morelittle finicky around his toes being touched but the team at doggie styles hooked him up. Jackson was a happy pup when I picked him up

Great job; my dog looks good and is not reluctant to be turned over for his spa treatment.read more

The ladies here go above and beyond. Our dog loves going to her groomer and is happy after each…read morevisit, even after a nail trim, which is her least favorite - so that says a lot! Thanks for always being kind to Daisy, accommodating with our busy schedules, and a joy to do business with! A+++

I dropped 3 dogs off this morning for their grooming appointment. I asked for them to be shaved…read moredown so the matting could be removed, and nails to be trimmed. I was told that they would be ready by noon, and they were. I was given a price, and they stood by the price without adding hidden fees. And, with 3 freshly groomed maniacs to maneuver to the car, I was even offered a hand with loading them back up for the trip home. As long as the service remains this way, I believe I've found my new dog groomer!

They shaved my puppy to the skin! There was absolutely no reason except maybe laziness. his nails…read morewere no trimmed. Terrible experience.

Wonderful home away from home for my furbaby. The facility is clean and the staff go above and…read morebeyond to make sure Marley is relaxed and happy while he is there. We are on a 4 week grooming schedule and we also board several weeks a year. I have never experienced anything but the best client relations. Any questions or concerns are also handled with a smile. The facilities are always clean and neat. I moved to the area 7 years ago and tried a few grooming and boarding facilities before finding The Grooming Room and Pet Suites. I have always been welcomed and extremely pleased - from my first call to inquire about the facility to this past weekends boarding visit. We have a return 7 day boarding scheduled for this coming Friday. I would highly recommend this facility to anyone needing boarding or day care for their dog. Marley loves the free play time with the other dogs there. I love it because he doesn't get the opportunity to run and play off leash at home. The fenced play yards they provide are awesome.

My doggies love this place. Happy to visit and sad to leave. The owner is supper friendly. And my…read moregeriatric dogs were given a quiet corner.

I have taken my Cavalier here twice and both times they did a perfect job. I met the owner who was…read morevery friendly. I love to support our local small business owners.

I've given Stat Dog Salon multiple chances, but this last visit was the final straw. I brought in…read moremy miniature schnauzer for grooming and, as usual, they asked whether I wanted a traditional schnauzer cut or the same length all over. Of course, I clearly asked for a schnauzer cut. When I came back to pick her up, they had once again cut her fur the same length all over. This isn't the first time this has happened, which is why it's especially frustrating. The only part they seemed to get right was leaving her beard, but the rest of the grooming completely ignored what I requested. I tried to be patient and gave them several opportunities to get it right, but at this point, I've lost confidence in their ability to follow simple instructions. Unfortunately, this was their last chance. That said, the staff is very friendly and they treated my pup well. But what's the point if they don't do what you have paid for? Maybe they just don't know how to do a Schnauzer cut.

10 days ago I took my small dog in for a grooming. It's spring, so her thick undercoat had to come…read moreout, and she dearly needed a bath. I set a 1pm appt for the Tues after my call. Don't be discouraged by the off-the-beaten-path location and worn image of this small locale. They took my dog right on schedule (no wait!), and told me she'd be done around 3. She was done even sooner! (I love places that do what they say they will do!) Her fur was perfectly clean, trimmed just the way I asked, they got her whole undercoat out, clipped her nails, and she was happy. (They did use some pretty-smelling product that rubbed off on my hands unfavorably - next time I'll just ask them not to add any after-bath spray - but it was better after a few days.) Great pricing, great turn-around time, great reliability. I'd Recommend them. Will update again after my next visit.

My dog was taken here a couple days ago, with the very clear request to not touch or trim her…read moreeyelashes as they are very long and it's what she's known for. When she had came home, her eyelashes were basically GONE. It doesn't seem like a big deal to many, but she's been growing them out for the past 2+ years. I've been to this grooming place before and there was no issue the first time, she came home looking great WITH her eyelashes, so i don't understand what happened this time. Her eyelashes are gone and her cut is choppy. when i called to complain to see what happened, i spoke to the owner who LAUGHED and said "well they weren't cut so i don't know what you want." So unprofessional, with no care. i will never send my dog here again and recommend everyone to stay away. These pictures are the first time she got her haircut by them, VS right now. yet "they were never touched"

I've been taking my Maltese here for full grooming appointments for the past five years, and I've…read morealways been happy with the service! My dog is my fur baby, so taking him to a groomer I trust is really important to me. The employees are professional (on the phone and in person), they send a text reminder before your scheduled appointment, and they've always done a wonderful job cutting my dog's hair (haircuts complete with a colorful bandana). I especially love and appreciate how they have a gated area for dogs to wait in until their owners come pick them up (instead of crating them). I'm so glad that Pretty Paws is close to my home, and I'll continue to be a repeat customer!

Front lady seems to hate her job and the haircut was very disappointing, went once and never again.read more

Amazing customer service. My pup was seen right away for a nail clipping and I appreciated the wide…read morevariety of products available for purchase.

The groomer was very nice and scheduling was efficient. The only issue is that they cut the…read morewhiskers on my dog's face (both around the muzzle and under the chin). Whiskers should never be cut as they are a sensory organ for dogs, and cutting whiskers can cause discomfort and confusion for the dog (google it--not making this up). Would have expected an experienced groomer to know this and not cut them. Will not be going back.