Do Not take your dog's here, they record everything you say on the phone without your permission…read moreand put it in your file, they also if you dog poops on the floor of the room or pees they use those samples for testing,((((who knows if they even cleaned to room behind another dog)))) they also bad mouth you in the records. it's ridiculous to find a great vets office these days, this place is a joke. then a friend of mine had her dog humanely euthanized there they sent him to a different cremation site other than the one we use didn't inform us at all. like i said don't bring your dog's here.

We can't say enough great things about North Paws - Dr. Becker is skilled and caring and has the…read morebest staff ever! So glad that the office is only a few minutes from our house!

I cannot express enough gratitude for the care we received from Dr. Lou during one of the hardest…read moremoments of my families life when it became clear that it was time to say goodbye to our beloved Chloe he showed us immense compassion, empathy, and professionalism I recommend him 100%

Dr Huzella was kind and compassionate during a difficult time. He was professional and…read morecommunicative about all of the steps during the process. So appreciative that he was available to come to my home to help make a hard time easier on my dog and me. Thank you!

We have used Brocroft to house our dogs when we have traveled before. Our dogs seem to enjoy…read morethemselves there. No putting the brakes on when we enter. When we pick them up their tails are wagging & they get a complimentary wash & grooming. Though we have have been warned that our border collie likes to claim all the other dogs toys as her own. I guess she is the equivalent to a bully demanding your lunch money. Furthermore given our horrifying experience at 'Petsmart' we took our dog that does need grooming here. He loves it! The woman does a great job, goes above & beyond what we expect & at $40 for the works. Our dog comes back happy & not smelling of unbaked cake. Surprised this place hasn't been reviewed before. Lots of dogs are there for sitting/daycare every time we go. All the dogs wag their tails..,

Ever since my dog has come back from there, she's had fleas, (she's never had them since I've had…read moreher) and hasn't acted herself. When I picked her up from there, she had a giant scab or bug or something and it bled a lot. I would never take my dog back there again. I'm very displeased with the way my dog was returned to me. She's my family, she should've been treated like she was theirs as well. Never again.

This company apparently cares about nothing but profit. The emergency vet that euthanized my cat on…read moreThanksgiving contracts with Agape. The cost was $500 just for the cremation, which through a non-emergency vet would be around $200. Because of the holiday I could not transport the body to a vet and so paid up. Then I was shown a folder of memorial urns and items I could buy. I was appalled. Grieving people do not make good choices, but usurious Agape thinks it can make more bucks by playing on our sorrow. But the real horror, after all that, was finding out my cat's cremains were being shipped through the post office--the cheapest way possible and so insulting. sending your pet home on a mail truck. I was able to get the cremains off the truck and to the vet, but for $500 I should have received Fed Ex kid glove treatment. I fault the vet clinic for using this greedy company. I have had other cats cremated and have never experienced such treatment. I just wonder if the ashes I get will be my cat's--some places take videos of their cremations, but I expect Agape has no proof the ashes are whose they say they are. Shame on them.

The urn containing the ashes of our little corgi Renard are beautiful. The only problem is Agape…read moregot his birthdate wrong. He was born on 4/8/14 not 4/18/14. Not sure how I can get this fixed.

A year after our health scare last February, Katie is going strong under Dr. Ying's care.read more

We brought our dog Martin in to see dr. Deb and she was fantastic! Within minutes she diagnosed our…read moredog with a life threatening condition that many other vets brushed off over the years. We're we're quickly able to get surgery done after and now our pup is healed and doing great! Excited to have a new primary vet for Martin and any future pets.

Kara requires that a credit card be stored on file before the appointment is scheduled. However, I…read moreonly used her one time, my 14-year-old 75 lb. anxiety and arthritis ridden dog was too much to handle, so we both agreed we will not be scheduling again. I paid in cash after the appointment and requested that she delete my credit card info since we won't be doing business anymore. She said she has to maintain it in the records for tax reasons and has refused?

Kara is super sweet. It's very apparant how much she genuinely loves animals. My 8 year old…read morechocolate lab, Rocky, has started having some anxiety issues. Chewing mini blinds, jumping through wondow screens (thankfully we live in a rancher!), and just being anxious when left alone. After several rounds of bloodwork, urinalysis, medications and replacement blinds, I finally reached out to Kara. While we're still working through his changes in behavior, he has shown some progress. Rocky just adores her. Kara will be taking over the grooming so Rocky can still get the bits of reinforcement. Im looking forward to all of us growing together!

Recently moved to Hagerstown. This facility is near my new home and I was excited to see how my…read moregirls liked it. They are not accepting new customers at this time or for the foreseeable future. Rather than note this on their site or voicemail, they just let the phone ring. I finally went in person and they told me that the owner doesn't want any new clients but does not want to say so publicly. Very frustrating and a waste of valuable time. I would ask the owner to give potential clients the courtesy of letting us know what's going on.

My family has been boarding our dogs there for years. The facility is clean as are the play and…read morewalking yards. The folks at Paramount have always been professional, courteous and accomodating. They always seem excited to see our furry family and we wouldn't consider taking them to any other kennel.

Excellent service! Caring and attentive. Gets along well with my pets. Thank you Katie!!read more

Katie was amazing with all of our pets; she even had to medicate my grumpy cat and did so with no…read moreissues. She is a caring pet sitter who goes out of her way to make sure your pets are taken care of and your home is safe while you are away. I HIGHLY recommend Katie and 4-Legged Friends to anyone who wants the best care for their pets while they are away

Friendly staff that really cares about your best friend. Professional from scheduling via the app…read moreto delivering the service. By coming to my home, the experience is better for everyone. Everything was positive and most important a very happy dog that looks amazing! Thank you, Jamie!

I am from Frederick MD. I echo Kevin's comments. Very unprofessional. Scheduled grooming for…read more13th, then 2days before, I am asked to confirm for 12th. Said my appointment was for 13th. They said family emergency on 13th. Rearranged schedule for 13th. Morning of 13th, get message, their vehicle in shop. Message said they would be here on 13th. Texted and called for confirmation. No response. No show on 13th. Again no response to my text. Phone goes right to hangup. Would not recommend. I had to give 1 star. Finally got call back from Jamie. She apologized for the confusion and mix up. She is out of town on family emergency but agrees that the communications need to be improved. Said the groomer was on the way and the grooming would be free. I was well satisfied with the work and will book again. Upgrade to 4 stars