I went into their office today and have nothing but great things to say about them: - were super busy but still found the time to give attention to an unscheduled visitor - conveniently located in the south coast mall area - I had a pair of Cartier glasses that were in desparate need of repair. They were very attentive, reasonably priced, and fixed them right on the spot! Thanks again for the great service and detailed attention to my request and requirements! read more

"I can see but I can't see" - Dr. Yoo understood and had me at these words. Only a few people can understand this. I was hesitant to try a new provider but I AM SO GLAD I did. Not to mention - Dr. Yoo is also very great with children! I was with Kaiser for many years but they had never examed beyond my routine eye exam. I trust Dr. Yoo because everything he said during my visit matched with my previous private provider - from dry eyes, contact lenses and neurolens etc. He was very thorough, kind and such a great listener! He spent times listening to my MANY needs and issues and recommended appropriate treatment and products - Never rush me. The office staff here are very professional and friendly. They will go above and beyond to make sure you get what you need. Parking: you can park anywhere at the Metro Pointe parking structure and walk over to Karl Strauss restaurant and the office is located in that tall building across. read more

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This place no one ever answers the phone ever, recording says they are closed in the middle of the afternoon...

Danny and his friendly team are excellent and I drive over an hour to see them. Their machines are best in class and I've never had a more detailed examination. He helped me with my dry eyes and vision problems. I highly recommend them! read more

If you're looking for a great eye doctor, I highly recommend Dr. David Yoo, especially if you're dealing with contact lens issues. He's knowledgeable, attentive, and truly goes above and beyond. I found Dr. Yoo through VSP and he was listed second, but honestly, he deserves to be first. When I called, the receptionist answered right away and was able to schedule me for a same-day appointment. I even called back to let them know I'd be about five minutes late - no problem at all. They also helped me figure out parking (super easy & right across from Karl Strauss). From the moment I walked in, I felt taken care of. The receptionist greeted me warmly and had me fill out the necessary paperwork. Shortly after, two staff members brought me in for pre-tests. They were both incredibly kind and patient. One of them let me know Dr. Yoo was just finishing with another patient and guided me to the waiting area. I barely had time to browse their display of designer frames before another friendly team member escorted me to an exam room, where Dr. Yoo went over the test results with me. Dr. Yoo was fantastic. I told him about my dry eyes, and after running a few tests, he noticed a film over my eyes and asked thoughtful, detailed questions about makeup use, allergies, even whether I might sleep with my eyes open (turns out, I might!). He explained everything clearly and made it easy to understand. He prescribed eye drops, a nighttime ointment, and recommended a heated eye mask. He even ordered some contact lens samples for me to try. Even the checkout experience was seamless. The staff member (Shiela) who helped me was friendly, explained the products I purchased, and helped schedule my follow-up. Honestly, after five years of going to LensCrafters, this was a completely different experience -- more personal, more thorough, and far more reassuring. I left feeling confident, informed, and truly cared for. The office is clean, well-organized, and filled with people who clearly love what they do. The entire staff deserves a well-fed team dinner somewhere amazing and all the boba drinks on a hot Summer days! Huge thanks to Dr. Yoo and the team at South Coast Optometry. I'm actually looking forward to my follow-up appointment! read more

South Coast Optometry - Optometrists Near Me - Costa Mesa, California

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For reference I've been going to lens crafters my whole life.. I by far had BETTER service here. The staff was super nice and friendly. Dr. Yoo educated me on so much, He took his time explaining everything to me. I feel super happy and taken care of after my visit here. read more

Great selection of glasses. Excellent customer service. Employees are extremely helpful & welcoming. Conveniently located downtown.

Dr. Yoo was terrific , so happy when I left he was very nice , awesome Eye doctor . It was such a GREAT experience Being a First time Patient coming here read more

I decided to try a new optometrist and scheduled an appointment. Once I arrived I was able to check in and then get tested then I met with Dr. Too. He was very thorough and then I was able to ask question.la. Decided to get a new glasses and contacts. Sheila was very helpful when it came to frames. Would definitely recommend coming here. The people are kind and helpful. read more

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I like going to doctors who not only treat me, but educate me too. Dr. David Yoo is one of those. I suffer from dry eyes, and he warned me that it was going to be a journey. He has been thorough, understanding, supportive and outside of the box thinker throughout the past year under his care. And always so patient to answer all my questions without feeling rushed. The journey is looking better and manageable thanks to him. His staff is also very caring and attentive. Highly recommend. read more

Dr. Quon and his staff are the best bar none. Parking is convenient and free. The staff, led by Sheila, is always welcoming and friendly. They always call me by name which makes the greeting more personal. Prior to seeing the doctor one of technicians performs several high-tech eye tests. I have been seeing Dr. Quon for over 10 years. The highest compliment I can give him is that I completely trust him with my sight. I have multiple eye issues and Dr. Quon has addressed each one and given me the best vision of my life!! His passion to serve his patients is commendable and evident at every visit. If you want the best possible eye care, go to South Coast Optometry. read more

Appointment took too long, was not seen for nearly 30 minutes even though I was on time to my appointment. The staff is nice, but they kept trying to up-sell me. I felt very pressured and because I don't know any better, I ended up agreeing to what they told me that I "needed," such as the exam that is of course not covered by the insurance, and the special lens that is also not covered. Then there is their over-priced frames, which are obviously marked up by nearly 200%! I know this because I found them online at a much lower price. read more

Janessa was extremely friendly and helpful. She found an option for glasses and lenses that worked for my budget and had the glasses completed in a half hour or less. I highly recommend!! read more

I'm so glad I found Dr. Quon. Very knowledgeable and smart understands exactly what you need. His vast knowledge in what he is doing is so impressive. He is very patient, pleasant, and can spend with you as much time as you need. He also has a very efficient staff who attend to you until they see a smile on your face. Sheila is a wonderful person who helps you with the best smile. I highly commend Dr. Quon and his wonderful staff. read more

Lydia is literally the best ever! She helped me to find the perfect frames for my odd shaped head and face lol honestly the best experience overall. Love the Doctor! Will be coming here the rest of my life. Could not recommend enough! Also, they have a machine That sees deep in your eyes so you no longer have to use those god-awful drops that make your pupils large. I love technology! read more

My experience here began with a call in where I got Lydia on the other end. She was incredibly helpful by phone and that led to a visit in. She is an expert optician and worked with me for what I want. She has been patient, detailed, and super awesome in her service. Her assistance has led us to be new customers of this location moving forward. Many thanks to Lydia!! read more

We love, love, love South Coast Optometry! Both Dr. Quon and Dr. AaronShawn are super nice, caring and thorough! We have been patients of theirs for probably 15 years (Yes, we followed them from South Coast Plaza). I like how they take their time to explain their findings and changes from year to year. My daughter had reading problems, and they kept at it until they found out what was wrong. Once, I had an allergic reaction to eye lash glue and Dr. AaronShawn took the time to meticulously clean the glue from my eyes and taught my how to care for my eyes to help me heal faster. He is so kind and caring! They are patient! I admit it, I'm a wuss when it comes to getting meds in my eyes aso, but they have always been good about it. We highly recommend both Drs. read more

Dr. Yoo and his staff go above and beyond in their helpfulness, knowledge, and professionalism. The doctor took time to explain his diagnosis and informed me about my eye interesting things I hadn't heard before. Overall a great experience. I'm so glad I found them. read more

It honestly takes a lot to compel me to write Yelp reviews these days, but my experience today at South Coast Optometry blew me away that I felt I had to rave. I've had glasses since I was 7, and have poorer than average vision as an early 30-something. I primarily wear contact lenses, so I usually just go for optometry appointments roughly within a 1-2 year span depending on when my contact lens prescription expires and I've run out of stock. I've lived all over the country by now and had yet to establish long-term care at an optometry appointment due to my frequent change in residency. While I don't know if I'll still be in OC in 5 years from now, I am confident I will return to South Coast Optometry for my regular exams and such as long as I'm here. Dr. Yoo was incredibly thorough and has the right level of interpersonal skills you'd hope for from your health care provider. I've just never had such a detailed exam experience before out of all the optometrists I've been to, and I am grateful for Dr. Yoo for enlightening me on so much about my eye/vision health. It also made me question so much about all my previous eye exams... My past providers were mostly caring and treating me for that day and moment; Dr. Yoo is clearly looking out for my eye health for life. I couldn't recommend them more highly, and am already nagging my husband to make an appointment here soon. :) read more

Excellent optometrist and friendly staff. They have the latest and greatest equipment to test your eyes on all fronts. It's worth driving two hours for an appointment from LA! Dr Quon is the best of class. read more

I've been a patient for over 25 years. Dr. Quon and his team are very thorough and take the time to make sure I get great care. He keeps up with the latest techniques and treatments as well. read more

I have been receiving great service here for almost 20 years. They really care about my eyes. I have my regular eye exams and check ups for glaucoma as well. I have prescription, eyeglasses, sun, glasses, and contacts as well from this office. read more

Dr Quan clearly loves his work. Always refining new tests and simply explains what it all means. His passion for optometry is always in his patient's best interest. The staff is super friendly and helpful too! read more

I've been to 5 offices over the last 8 years and i have to say... South Coast Optometry has one of the friendliest, supportive and knowledgeable staffs and Dr. From first walking in i was immediately greeted and treated with zero pressure. They did a thorough exam and Dr Yoo explained everything clearly. Customer service wise...phenomenal. Which is truly rare nowadays. 10/10 would recommend if i had any friends. read more

Want to give Dr. Yoo & staff a huge shout out not just for giving me the gift of new clear vision but doing so with the very best customer service one can ask for. Entire staff are polite, pleasant & professional. Dr Yoo was friendly to say the least. He is one of the most down to earth Doctors you can ask for. He is knowledgeable and breaks it down with the best analogies. I am loving the new scleral lenses for my keratoconus! Thank you Dr. Yoo & team! Pay them a visit if you're in the market for the very best professional customer service oriented optometry team. You'll thank me later! read more

I went in for the first time to SCO and I have to say, I love love this place! Dr Yoo was awesome. He allowed me to pick his brain and I could tell he enjoyed educating me. Sheila was very friendly and polite, I enjoyed every minute I was there. From initial tests to the very end. They made everything very easy and the energy was relaxed yet up beat. I highly recommend this office. read more

South Coast Optometry - Although I loved the Tiffany frames, the bf and I both choose these Draper&James! - Optometrists Near Me - Costa Mesa, California

Just Amazing! Dr. Quon, Shiela and the rest of the staff are friendly and welcoming. I've only been coming here for almost a year but I already feel like I know the team. The eye exams are very thorough. Everything is explained throughout the process. The team also try's to make you laugh just to ease your nerves. I had an eye infection recently and called to set an appointment and got in on the same day. The Doctor explained what had happened and how we can heal it back. After the examination, Dr. Quon even tried to find the best prescription to save me money (knowing my medication was going to be expensive). In addition, I had to wear my glasses for the next 10 days which were uncomfortable so the staff was quick to adjust my old glasses which I got at a different office so I'd be comfortable for the next two weeks. They really went above and beyond to make sure I was taken care of. What a great team! I highly recommend this optometry office. You won't be disappointed. read more

I still stand by the Optometrist being amazingly knowledgeable but at what cost. I had my tests, new frames, progressive lenses, scratch resistant and anti-blue, computer glasses essentially. They quoted me close to $1,500 and I paid $794 minus my insurance. It sounded like a good deal; the problem is the progressive lenses made them impossible to use so I basically paid $794 for worthless computer glasses. I was notified by the South Coast Optometry text system to come in for my next checkup. My friend said I paid way too much for my computer glasses prescription, so I went to a new place. I was shocked to find out my new eye test and having my lenses updated with everything they did minus the progressive for $95 with my insurance. How did we go from $1,500 to $794 to $95, I know my frames were $323 but they said my insurance paid for half of it? So, let's say my Frames are $161, my exam is $150 which insurance was supposed to cover it, and at most the progressive lenses, scratch resistant and anti-blue were $300 these are already crazy prices but lest say it is a South Coast premium retail price. So in reality it was $323 for lenses, $150 for exam, and $300 for lenses and they charged me for some eye drops and miscellaneous stuff about another $100, this comes to $873 these are closer to realistic prices not $1,500 so if we say $873 is the total and insurance covers 50% per based on what they told me the real price should have been around $436, Need I say more? read more

Amazing doctors, Amazing knowledge and patience, Amazing staff: Dr's Quon and Yoo represent doctors with a great bedside manner and desire to help each patient- one at a time, and make each one feel as they are the practice's only patient. I've been coming to South Coast Optometry pretty much since their inception a longggggggggggggggg time ago. It may be 20 years. I have a complex eye situation and have worn glasses/contacts since age 3. Recently Dr. Quon diagnosed me with a second cataract and is working with me to get that taken care of. He and Doctor Yoo go out of their way to serve their patients. All I know is since I found South Coast Optometry my eyes have never been under better care. Dr's Quon and Yoo are connected to the top ophthalmic specialists. The staff of Sheila, Bob, Rachel, Nikki, Lesley and the past including Yumei and Karen were/are phenomenal in helping coordinate RXs, insurance, eye health protocol and of course new lenses (contacts or eye glasses). FYI, SCO only carries the latest technology in eyeware and RX scripts. The doctors are constantly staying on top of the latest technologies to manage prolonged vision health. I can't recommend SCO enough. They get the highest marks from me and the practice's other discriminating patients, across the board! Thanks Dr's Quon and Yoo!! read more

South Coast Optometry - Optometrists Near Me - Costa Mesa, California

Dr. Yoo is a true professional with unmatched interpersonal skills. Will recommend to my friends and will be coming back.

I've been a patient of SCO for nearly 2 years now. They are truly one of the best optometrist around. They provide the highest quality of care from their front staff to the doctors. The team here are very customer-oriented. When you walk in you can instantly feel the energy, love, and passion the team has. I've had the pleasure working with the front staff- Nikki, Sheila and others - all that are very kind, helpful and caring as well as the doctors - Dr. Quan and Dr. Poolsaad - both very knowledgeable, caring, and informative. I highly recommend anyone to come check out this practice if you are looking for a new optometrist. read more

I went in because i read they focused on stigmatism and dry eye. The reviews i read stated they were a great place to get an eye exam and it sure is. They check your eyes with at least 5 different machines. The Dr. goes through a thorough break down of your exams, which i loved. The breakdown gave me a better understanding of my eyes and what i need to do to fix them. Thank you for the hard work and great professionalism. I most definitely recommend them and they have a wide variety of glasses to choice from. read more

I found this place on the insurance website and I wish they had told me it was high priced!! I'm very unhappy with what I left paying out of my pocket. The doctor himself, Dr. Quon was great! Very friendly, explains everything to you and a funny guy. He answered any questions I had and in a very friendly and patient manner. But OMG, I paid WAY too much out of pocket. They unnecessarily charge $85 for a contact lense fitting fee?! I have never heard of such a thing. I've been to a few optometrists in the past and they have never charged such an obsurd fee. The lady who assisted with the pre-exam stuff was super nice and sweet and the receptionist was also very nice, but I will definitely not go back to this place for an eye exam again. read more

Bad receptionists are a business killer. Invest in thoughtful people and train them right. Receptionists are the face of your company and this space is far too competitive to host even one bad experience. Tried to make a 9am appointment, was running late and called at 9:09 to let them know I was 5 minutes away. The receptionist said "that should be fine" and let me continue my drive. I arrived at 9:14 and 30 seconds, by the time I was greeted the receptionist let me know I was 15 minutes late and that I would need to reschedule. Shocked I looked at my watch and sure enough it was 9:15. I asked him if I'd arrived at 9:14 if it would have mattered and he said "probably not" - no empathy, no sorry there's nothing we can do, 9:15 and one second is apparently to late, or maybe it's 9:14. Still not sure. Thanks for letting me know on my drive that it's 9:15 or not at all. If the receptionist had had some foresight he would have informed me during my call that there's a hard stop at 9:15. If so I would have turned around and rescheduled over the phone. There are 2 LensCrafters within a mile of this shop. Don't they know how commoditized their business has become? It's a customer service business now, and this business has none. read more

Terrible customer service here. I've been to many optometrist and this was by far the worst. Simply scheduling an appointment was a struggle at this location for starters. After finally getting that done I specifically asked if I purchased a particular pair of eyeglasses could they be returned as they were a gift and was told yes. Come to find out after waiting 3 days for my appointment, they were a final sale. I completely understand policy but the attitude and overall energy of the staff was poor at best. Too many options to select this place IMO. read more

There are few medical professionals out there like Dr. Yoo. Dr. Yoo tirelessly worked on helping me figure out the perfect solution to my poor vision. He is welcoming, kind, caring and extremely thorough. He explained everything to me in great detail, but also in simple terms that were easy for me to understand. Dr Yoo's calm and friendly demeanor put me at ease really quickly. Additionally, use of the most advance technology, made me feel like I was in excellent care. Dr. Yoo was truly not satisfied until I was seeing clearly and as close to perfect as possible. I feel lucky to have crossed paths with Dr. Yoo and know that my vision is in great hands with him. read more

Staffs are friendly. Clean office. Convenience location, inside Marshall area at south coast plaza. Dr. was honest. I came in for annual eye exam. He doesn't tell me to get glasses when I don't need to. My previous doctor told me I needed glasses for my left eye. It was getting worst. Even though I still could see good. Spent $200 on the glasses last year, wore it for a week, never touch it again. They open in Saturday. read more

Great help from all of the staff! The Doc was great explaining everything and was very insightful on things that I didn't know. Didn't felt rushed at any point during my visit. The staff worse masks and were very polite and helpful. Overall great experience. read more

Not returning here again. According to staff, the doctor office has a "policy" of prescriptions expiring in one year. Long story short, terrible client service from the staff, read more

I'm glad to have Dr Quan as my eye doctor. He always explains things in detail and I learn a lot about my eyes when I visit. Currently they are on limited hours, but everyone is wearing masks and gloves for patient visits. I was asked to wear a mask before my visit, they aren't taking any chances which I appreciate. read more