When I booked an appointment for my 95 year-old Grandfather to have his eyeglass prescription updated, I searched using two filters: Optometrists who were close and had positive reviews from aged patrons. OC Optometry listed at #1. We pulled into the parking lot at 12:00 pm on a Wednesday afternoon - big mistake! The lunch crowd congests every facet of the small business center like holiday shoppers swarming around a Cabbage Patch Kids promotional sale at a 1984 Toys R' Us mega store. So, I recommend avoiding lunchtime appointments if you're under time constraints. Let me tell you brothers and sisters, Dr. Kara McEachern, OD made the parking hassle worth it - 100%! She was super patient, empathetic, and personable. My grandfather just loves her and her staff because they spoke to him in his own language - regular human being. From the young brunette at the front desk, the sunny Dr. McEachern, to setting up eyeglass wear specifics with Jason, the whole staff at OC Optometry was polite, professional, and accommodating. I HIGHLY recommend OC Optometry - they're great people who are great at what they do! read more

OC Optometry Group - Dr. E lending an arm to my 95 year-old grandfather. - Optometrists Near Me - Newport Beach, California

The optometrist was very nice and knowledgeable. The front desk was not nice and mistakenly ordered the wrong contacts and I had to come back twice afterwards to pick them up. A few months later they gave the wrong information regarding my insurance and again were not welcoming at all. I would not recommend this business and will be looking for another in the future. read more

The office looks nice, but I will never shop here again. They sold me youth glasses even though I have a high prescription, repeatedly assuring me there was no difference between youth frames and adult frames and that the fit was perfect. Unfortunately, that turned out to be wrong. The arms of the frames (the part that goes around the ears) were shorter than adult frames, which caused the lenses to sit too close to my eyes and created distortion. I ended up with a pair of glasses that I cannot wear because they cause headaches. The experience became extremely expensive and time-consuming. I lost my insurance benefit for the year, spent additional money out of pocket, and went through multiple remakes and troubleshooting attempts. When I raised these concerns with OC Optometry, they did not resolve the issue. I eventually went to LensCrafters, where they offer a 30-day money-back guarantee. I purchased four pairs of glasses there, and all of them are fantastic. I can finally see properly again and the headaches are gone. Lesson learned: youth frames and adult frames are not the same, especially for someone with a high prescription. read more

Not all doctors are equal. Highly recommend Dr. H. Ali! Have been her patient longer than I can remember. Kind, sincere, embraces cutting edge technology, thorough, cares about your entire experience from entrance till exit and the practice offers an excellent selection of frames/services. Do NOT hesitate! read more

OC Optometry Group - New shades! #paulsmith - Optometrists Near Me - Newport Beach, California

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Only great experiences at OC Optometry Group. I really enjoy having Dr. Ali as my optometrist. She is very friendly, kind, and communicative about the process and will answer all the questions I ask. I've never had an issue with scheduling. The assistants are helpful with insurance questions and fixing/cleaning my glasses. read more

I've been coming here for over five years. Everyone has been amazing and I like their selection of glasses and sunglasses.

I have been their patient even when it was under the previous ownership. I started to see Dr. Ali back in 2018. She is attentive, detailed, explain things in plain English. I am always well taken care of. I am so impressed that even my daughter is her patient. She is very friendly and my shy daughter was comfortable going her appointment on her own. Two thumbs up. read more

Really great. Doctors were amazing. Great location. Professional. Easy to find They were so helpful. read more

We have been going in for a long time. The previous doctor has since retired. The office staff does not know what they are doing. They sent a message to my daughter that her contacts were ready to be picked up. I drove down there and they weren't ready. I had to drive down there a second time to get them In addition, Andy told me my other daughters prescriptions needed to be paid for or else they would send them back. He didn't know that my daughter had previously spoken to the Dr,who she has a friendly relationship with, and told her she would come by at the end of the month when she was in the area. He kept telling me the doctor was the one who told him to tell me to pay for them now or they would send them back. Just an overall horrible experience with this new staff. My family will be looking for another office for our eye care needs. read more

The staff is efficient, knowledgeable and friendly. Jason is so patient when you're not sure what frames you want. Dr. Ali is thorough and treats you like family. My husband and I highly recommend this office. Best of all, after your appointment you can visit some of the many dining options in the same Center. read more

10/10! Dr. Ali is truly one of a kind. So authentic, personable, and thorough. I went in to get my annual eye exam, and this was my first time. I felt like I was visiting with a friend and her office staff were very friendly and professional. Definitely my forever optometry office! read more

This company is definitely not what it use to be. So many new faces that are unrecognizable that don't know what they are doing. The quality of the store has gone significantly down with the frames and the cleanliness of the store. It has reached a disgusting low. The bathroom was not clean or presentable. I would find it extremely embarrassing for a store to be okay with it looking like that. The optician seemed like he didn't know what he was doing with adjusting my frame. Overall, not the service that was originally given years ago where we could take our time and not feel rushed. Overall disappointed in the service. My examination felt quick, not sure how thorough it could have been . Time to go back to costo. read more

OC Optometry Group - Toilet cleaner and urine soaked walls - Optometrists Near Me - Newport Beach, California

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This is an exceptional post for the OC Optometry group!! While visiting family in California my last pair of contract lenses dried up and fell out of my eyes. I was at a loss, since I need my contact lenses to drive, especially at night. I called the OC Optometry Group, explained my situation and they resolved it beyond my greatest expectations!!! They accepted my Maryland optometrist's prescription via email and not only filled my contact lens prescription, but filled it with a 5-day supply of daily lens AT NO CHARGE!! This is true professionalism. Thank you OC Optometry Group. read more

They fixed my glasses that another office messed up on! Very fast and 5 star service!

I have been searching high and low for an optometry office near me. I have VSP Insurance but most places are booked for weeks or do not take my."network". I really don't know what that means. Until I found OC Optometry so i made an appointment for a Thursday. The process was simple and quick. I went during my lunch break. I got a very thorough eye exam with Toshi, then met and discussed with Dr. Ali. Shortly after one of the staffs helped me pick out my glasses. Everything went smoothly and I have my glasses back in less than 2 weeks. I must say it was a very pleasant experience. Thank you guys. read more

OC Optometry Group - Optometrists Near Me - Newport Beach, California

5 star experience from the moment I called to schedule an appointment. I was offered an appointment within a week and was able to use my VSP insurance. I arrived there on time and they promptly began my pre exam and I was then led to an exam room where I met with Dr Ali. Dr Ali is knowledgeable, professional and personable, as were each of the staff members I interacted with. At the end of my appointment, I was able to try on a few frames and the gal was patient with me as I tried different ones on. I cannot recommend this place enough! read more

This optometry office is no longer the friendly helpful office it used to be with the previous doctor who retired a few years ago. With the pandemic, the office is simply not welcoming to anyone. I am looking for a different place for my eye exams now. read more

This group is the best in Orange County due to the fact that Dr. Lauren Monsanto is associated with this group. Over many years I have been to different optometrists and I must admit I have never received such outstanding care and support from anyone else like I did from Dr. Monsanto. She is very thorough, gentle and personable. She took the time needed to make me feel valued, not only as a patient, but also as a caring friend. And, to top it off, this is the first time I had ever met her and requested her services. She is definitely a wonderful doctor and a great asset to the group. I intend to get the word out to ALL my friends and family to seek out Dr. Monsanto for their optometrist needs as they arise. She's definitely the best of the best! read more

Dr. Ali is friendly, kind, and patient. She takes the time to go over your eye health and doesn't rush you through the appointment. I have no hesitation recommending her. read more

You won't be able to get back your time lost at this office. I had an awful experience and will never go back. Eye tests wrong, rude staff, etc. read more

I have been a patient of Dr. Ali's for many years due to her thorough and comprehensive care. I am very happy that she has her own Optometry office. She has always taken the time to ensure my vision using both contacts and glasses are perfect for me. Note that there is a wide selection to choose from. My son and husband are also her patients and are extremely happy with her care. Dr. Ali is so kind and personable that I look forward to my annual visits. She truly cares about you and your family. Dr Ali's staff is very attentive and helpful and I appreciate the notifications for appointments and pickup for prescriptions. I have VSP Plan and they advise on my options available. I highly recommend Dr Ali for her professionalism, thorough examination and trust in her care. I wish her continued success at OC Optometry! read more

Their optometry shop sent a pair of brand-new designer frames I brought in to have lenses made, and they came back from the lab cracked. Their response was to ask me to buy another pair of frames--of course, not even the same kind, which they don't carry--to replace the ones the lab destroyed. Customer lost: this will be the first and last visit I make to this office. Follow up 10 days later: Although the optometrist posted, in response to my review above, that OC Optometry Group were contacting the makers of the frames and the lab for recourse, the sum outcome of these efforts was, when I went into the store, to hand me a one-page sheet of instructions for how to put lenses in natural-horn frames. Thanks a lot, very helpful to have, now that my frames have come back ruined. However, the fact that this instruction sheet can now be produced indicates to me is that there WAS a proper way to have handled these frames and the lab failed to do it, and that is why they have been returned to me destroyed. To say the least, it's a little late and a bit misplaced to give me these instructions, since I'm not the one making the lenses and putting them in the glasses! The only thing I can see that I did wrong was to trust this group to handle competently the ordinary task of getting a pair of eyeglass lenses put into a frame without mishandling them. read more

Dr. Ali is by far the most professional, kind and accommodating optometrist I've had. I've been going to her practice since 2009 and never had a single complaint or issue with her. She goes above and beyond to make sure I'm comfortable and satisfied as her patient. She's thoughtful with the limited budget that my family has, providing different brands with rebate options. She never pushes for purchase but puts my interest first. I introduced my wife and colleagues to Dr. Ali and they've also had nothing but a positive experience. read more

Just had my annual check up with Dr Hawaa Ali of OC Optometry Group. They are an outstanding caring practice. The staff took the time to explain every aspect of the visit emphasizing the steps they take to sanitize all equipment and areas. Their efforts helps me, their patient feel safe! Thank you all! read more

OC Optometry Group, and specifically Dr. Hawaa Ali have been phenomenally kind and helpful when it's quite hard to choose glasses or even find the time for an exam. The OC Optometry group is kind, considerate, and always willing to go that extra mile for EVERY PATIENT! Truly the only doctor appointments I'm happy to keep. Love these guys! Your lucky to get in to see them...they will make you feel like a top priority. That's rare with Doctors these days but Dr. Ali is just an Angel and very excellent at her job! Thanks Doc! read more

Dr. Angela Tsay was very thorough, precise and friendly. I highly recommend her if you haven not had your eyes checked in a while. Her professionalism and attention to detail was very comforting. She answered all my questions with grace and patience. I left their office with full confidence that I was given a proper eye examination and diagnosis. Thank you, Dr. Tsay! read more

My family has been patients of Dr Ali for about 7 years. We followed her from her old office to her current office. Dr Ali is definitely one of a kind. She is incredibly kind, she listens, she remembers things, she engages with you, she is patient, she is smart and a very good eye doctor! She is the type of doctor that you follow from one place to the next because she is that good. Her office is clean and her staff is fantastic. Toshi and Lauren helped us last time we were in and they both went above and beyond with their service, kindness and professionalism, I am so grateful to have an Optomotrist that we are so happy with. read more

Past 10 years I've bounced around various optometrists offices always unsatisfied by the attention or level of care received. Was recommended to Dr. Hawaa by a friend and I'm happy to say I've finally found a home. The visit was in depth and didn't feel rushed at all. I felt like she genuinely cared and took time to understand my daily vision use to ensure the prescription recommended was ideal for my needs. She also spent quite a bit of time discussing things I should be doing on a daily basis for optimal eye health. Staff was very friendly and great, nice location TY again for such a great experience! read more

Dr. Ali has been my optometrist for years now and I could not love her more. She is kind and generous with her time and is always available to answer any questions or concerns. I've spoken so highly of her over the years that my parents, siblings, aunts, uncles and cousins have all become her patients now as well. She is a great doctor for patients of all ages!! I will also add that her new office is gorgeous and she always has the best selection of frames to choose from. If I haven't made myself perfectly clear, I'm a huge fan and you will be too. read more

Dr. Ali was awesome. She is very knowledgeable, helpful and friendly. The office staff is fantastic as well. My office visit was a breeze completed with expertise and efficiency. I purchased both glasses and contacts with plenty of great help from the entire office staff. Thanks to everyone at OC Optometry. read more

My family & I have been going to Dr. Ali for years now & have always received the best service! Her office always has very thorough testing & a wide selection of stylish glasses to choose from. I highly recommend Dr. Ali for anyone who wants a friendly doctor who always has her patients best interest in mind. read more

I have had a beyond wonderful experience seeing Dr. Ali over the years! Not only is she extremely knowledgeable, but she truly takes her time with you. All of my friends and family members I have sent to her are very happy with their visits, glasses, and overall experience! Choosing OC Optometry Group would be a great decision for both you and your family. I highly recommend it :) read more

There are not enough words to describe how wonderful Dr. Ali is! I have been going to her for years and she has always been extremely thoughtful and thorough. She always makes herself available for me and is incredibly patient. I would recommend Dr. Ali to EVERYONE of all ages. Also, her office is so beautiful and pristine with an amazing selection of frames. I ordered a pair the last time I was there and they were ready within DAYS! I have been getting so many compliments and absolutely LOVE them! read more