It was good. Easy to get an appointment. Had to call back in to get my prescription but overall once you find it

ASK FOR NATHAN! He took care of my son's eyeglasses today. He was so fast, knowledgeable, nice, curious and sweet! Thank you so much Nathan for taking care of us today! Very happy customers! :) read more

Had a great experience! The best experience I've ever had with an optometrist place. I had a minor inconvenience once, but I'm going to go ahead and say that I think it was a system error. Just a fluke! I easily made an appointment online with Dr Bourgoin using the online appointment system. I was able to make an appointment for the next morning. I received an email confirmation and arrived a few minutes before my appointment! (My appointment was at 10 and I came around 9:55). This was the only hiccup as when I arrived they said they didn't have my appointment in the system. They told me the doctor had just taken in a patient and that I could be right after. I was a bit tight on time, but decided to just wait. The front office staff was helpful. While I waited, they had me fill out paperwork and ran a few tests (they even cleaned my glasses). I was finished with all of this by 10:15ish. I was finally with the doctor by 10:40ish. I was a bit frustrated about the inconvenience but once I met with the doctor, I couldn't feel angry anymore! Dr Bourgoin was incredibly nice and informative. He took his time with me and was great with explaining everything he was doing with me. After my eye appointment, he handed me off to the ladies at the front who helped me schedule a follow up appointment. Dr Bourgoin had me try out two different types of contact lenses to see which would be the most comfortable for me. After a few days, I returned wearing the lenses I deemed the most comfortable and had my follow-up with Dr Yoo. She was awesome too! So friendly and I really enjoyed our conversation. After we confirmed my correct prescription, the ladies at the front helped me out again. I believe it was Elena who helped me out. She was sooo good at walking me through my options and explaining insurance. She wasn't pushy at all and helped me make the best decision for me. I also emailed them and they sent over my new prescription. For my follow-up appointment, I received a phone call and text message to confirm my appointment. I didn't get it for my first appointment so I'm guessing it really was a system error. I'd highly recommend this awesome husband and wife team! They are AMAZING! I'd definitely come back. read more

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I was walking around the area looking for a new place to get my eyes checked. A was speaking to your worker on he's break about ur company he seem very knowledgable of ur company. I believe he's name was Ian I can tell he knows he's stuff about optics read more

This is by far the the best place to get your glasses or contacts prescriptions! Dr. Bourgoin And Dr. Yoo are incredible. They're super personable. I could spend all afternoon talking to Dr. Bourgoin and Dr. Yoo. They take their time getting to know their patients. I have never felt rushed. They go over any questions or concerns. They offer professional recommendations. They staff is also very friendly and helpful. They breakdown what you owe and what gets covered by insurance. No hidden fees or nothing. No matter how far I move, I continue to visit them. You guys are the best!! read more

I was referred to Custom Eye Optometry by my sister, and since it was my first time going, I wasn't sure what to expect. But wow, I was so pleasantly surprised by how warm and welcoming the staff was! Dr. Yoo is AMAZING!! I've struggled with super dry eyes, especially my left eye, and it's always been hard for me to wear contact lenses. She gave me a sample of eye drops that no one had ever recommended to me before, and it completely changed everything. My eyes feel so much better, and now I can wear my contacts every day of course following her instructions on how often to use the drops. And Marissa... you are AWESOME!! I highly recommend this practice. It's 100% worth the drive from Corona! read more

Unlike any optometrist I've been to over the years- kept making tweaks until my Rx was perfect. Other optometrists in the past do a couple tests, and shove you out the door with a prescription. Dr. B actually cared and took the time to get it right at no extra expense. Highly recommend read more

The staff is always so friendly, nice and accommodating. This is the year I keep having mishaps with my glasses. Amazingly they have been able to fix each issue and my glasses are like new. I really appreciate them. read more

I booked an eye exam after reading all the positive reviews, and was excited about finding an eye doctor here after recently moving to the area. I've worn contacts for 13+ years, so I know what I like, but the dr. pushed me to try a different brand and changed my prescription pretty drastically. I wasn't happy with the trial lenses he gave me so I went back to get it revised, and he mentioned he didn't have the correct prescription so he gave me something "close enough" (how am I supposed to know if I like my prescription if he didn't give me correct trials?) anyway, he gave me a second pair of trial lenses (again changing the prescription) and the first day i tried those I experienced a migraine and intense eye strain. I was getting pretty frustrated because I had never experienced any issues with my contacts or prescriptions in the past. I went back (now for the second time apart from the initial visit) and was pretty straight up that I would only accept a prescription that had my same axis/pwr numbers as my previous prescription and that I would order the contacts myself online with the brand that I like (because they claimed they couldn't order that brand anymore) The doctors were nice and worked with me to figure this out, but the front desk staff seemed flustered and a bit rude when I called and went in the two times after my initial appointment. Overall just a hassle, and since I've never experienced an issue like this I don't think I'll go back. read more

I've been going to this optometry clinic for my annual eye exams for years. Every visit has been consistently great. I had a recent issue with my glasses, and they helped me find the perfect pair of frames that not only fit well but looked amazing! Their customer service is outstanding, and the quality of their lenses is always top-notch. With competitive prices and excellent service, this clinic offers great value. read more

I had a great visit at Custom Eyes this morning. When I arrived Marisa greeted me and took my glasses to clean and adjusted them without me asking. After that I met with Nathan and he did some tests on my eyes. Nathan was very friendly and charismatic the entire time. After that I met with Dr.Bourgoin and he was very helpful in helping me understand my vision, and my prescription. He ran me through the many options I can go with and was very informative about each one. After I was finished with Dr.Bourgoin, Marissa told me about some of the frames they carry and when I couldn't find the pair I was looking for she ordered a couple pairs for me. Overall it was a great experience, and I would recommend Custom Eyes Optometry to anyone in the need for new glasses. read more

You will love this place! Easy to work with staff, pleasant office. Dr. Michael Bourgoin, OD and Dr. Jean Yoo O.D- Husban/wife team, both are wonderful! Highly recommend if you're looking for a local practice with individual care. expansive selection of frames from which to choose, even within the confines of my insurance plan. Accommodating with Saturday and late appointments, as well as accepted insurances. Highly recommend Custom Eye Optometry. read more

I've been coming here for over 10 years. Doctors Bourgoin and Yoo are a dream team. They have a keen eye to know how my eyes have changed each year and fit me with the perfect prescription. After the exam, the courteous staff lets me know what my insurance covers. They are all very patient and knowledgeable. Dr. Bourgoin and Dr. Yoo also make recommendations for how to have better health for my eyes. I can't thank them enough. read more

Custom Eyes Optometry is a great place to get and keep your eyes healthy. Every time I come in I feel appreciated and valued. Dr Bourgoin and Dr Yoo are complete professionals and experts when it comes to optometry. I have been coming for years and will keep on coming. I highly recommend and suggest them if you appreciate your vision for your future. -Anthony Luna read more

Solid office staff in helping schedule as well as recommending great contact lenses / glasses with insurance so you don't break the bank. Great selection of glasses and contact lenses with orders delivered very quickly. The Doctor was very thorough, friendly and a great improvement for me personally since I'm a veteran who often used the VA hospital. The scope of care and detail rendered during the exam was very reassuring in the decision made to use this optometrist. I would recommend her and her team to anyone in need of finding a regular optometry office. read more

Was here 4 years ago and had to return today bc they have excellent staff, customer service, and optometrist is one of the best I've seen in the past 25 years of wearing glasses and contacts. Elena and everyone made my day ! Thank you . read more

The doctor is so nice! The office receptionist are really sweet. I was in and out really quickly. This was just for a check up. read more

Custom Eyes Optometry - Clean office - Optometrists Near Me - Costa Mesa, California

I highly recommend Dr. Bourgoin and his office staff!! Woody M. read more

Came here for my eye exam the other day, haven't come here for 2 years. I really love the staffs here, they are very helpful and make sure that I get all the discounts I can get with my insurance. Dr Yoo is super nice!! She is friendly, she likes to talk to you and get to know you, easy to talk to. I m glad I bought their $75 for $50 deal on Yelp so I got another $25 saving on top of my VSP saving!! Can't wait to get my new glasses soon!! read more

Very nice staff straight forward! Dr was really nice and gave me so much info and did a great job getting the right prescription thank you all can't wait to get my glasses :') read more

So happy that this is the eye doctor that I chose to go to. I chose them based on reviews I had read as well as them being close to home but I'm staying with them because of the exceptional service and fantastic employees. Dr. Bourgoin was thorough and fantastic! I have been so scared to go to the eye doctor for so long and scared that I'd be treated like a child for some of the " self inflicted" eye issues in my eyes but that was not the case at all plus I learned a lot as well. Brendan, Carla, and Elijah were super helpful and nice. I highly recommend them!!! read more

we love this optics, my daughter bought glasses It's not the first time and this is where we find beautiful inexpensive glasses, we were given a spray for cleaning glasses and a rag as a gift, the doctors are professionals, we are glad that we go to this optics read more

Excellent service! My family has been with Dr. B. For many years. My wife and I were just there this past Saturday. His great customer care and attention to my needs keep us coming back. The staff was very patient and professional and I appreciate that. Definitely a personal and accommodating business. We will continue to use this friendly service oriented office to have our eyes checked. Keep up the great work! read more

Great spot for your eyes. Found out my insurance had now covered my eyes and they were getting worse having trouble reading doing my cross stitch came here was greeted by a very nice lady at the front and gentlmen taken into the vack to wait for the doctor he came in was very nice and professional I needed reading glasses to hopefully stop the eyes from getting worse hopefully and so far reading was easier I can see with them on. They fixed me up and were again very nice loved the whole office clean professional had some candy and water and I think coffee. Glasses only took about a week to get done which was fun they had a pretty good selection of glasses. Highly recommend read more

All the staff are fantastic, however today I'm writing to especially acknowledge Marisa who is always very attentive to my needs, whether on the phone or in person. She's very efficient, as well as very nice. She helped me with a problem I had and I'm very grateful; thanks so much Marisa! Tom Lusey read more

Patience is a virtue definitely with this place but what a happy camper I am it took a little while but I can see clearly now the rain is gone.. as the song says thank you to the professionals here at this place doctor you made my day great price took care of me and very in every way I'm definitely going back for more business or even just a talk about our cars real cool dude.. thanks again for everything I'll see you when I see you.. read more

Terrifc staff, easy to work with, no pressure and Dr. Jean Yoo should be called Sunshine. Her smile lights up the darkest day plus she has a wonderful sense of humor..... I'll be back anytime I need eye care. read more

Amazing staff, very friendly and clean. I can always count on them for my optometry needs!

Great business with excellent customer service. Needed an adjustment for my glasses and they did it no questions asked and free of charge. I was immediately impressed by their professionalism and customer service. When I purchase glasses in the future I am definitely going to go with them. read more

The team at Custom Eyes is stellar. From my initial call to set up appointment for my four kids and me, I was impressed with the level of professionalism, courtesy, and friendliness. Office: A. Beautiful, clean, comfortable Staff: A. Friendly, competent Doctor and care: A. Very kind and very thorough Selection: A. Amazing selection of frames, services, and options read more

The doctor found the reason for my pain when others didn't. The front desk guy is knowledgeable about insurance, and they have really nice upscale glasses! read more

Everyone here is very friendly and helpful. Great variety of frames to choose from. Doctor took time to answer all my questions (which was really cool because I asked a lot of questions), and he explained what the purpose of each machine throughout the eye exam (that made me feel a little smarter for about 5 minutes because I completely forgot everything afterward). read more

Custom eyes had such great service from the second I walked in to the second I walked out ! I had no idea what was wrong with my eyes so I got them checked out and the doctor was quick and precise, and fixed me up really quick with the perfect glasses that relaxed my eyes and relieved my headache! They really do "Custom-eyes" your appointment so that all of your individual needs are met!! Great place read more

100% recommend this office.. its clean, friendly staff, and just all around good vibes.. The doctors are supre friendly, very personable and give you a thorough eye exam.. My last eye doctor office really didnt do a great exam, go over everything with me an I am diabetic.. This office makes sure your eyes are healthy and there are no concerns. My husband and I felt so comfortable with them.. I promise you wont be disappointed.. These doctors truly care and put your well being first! read more

For my first visit, Dr Bourgoin took the time to ask me about my dry eyes. He let me try several pairs of contacts until I found a pair that I felt most comfortable with. I highly recommend this place! Dr Bourgoin and the staff are super helpful and provide great customer service! read more

Came here for a routine eye exam and from the start the staff were very welcoming and kind to me! Dr. Bourgoin is a true professional and takes the time to talk to you and get to know you rather than going through the motions of your appointment. Dianna was also very helpful and honest with me when it came to picking out my frame as well as the costs! Lastly Tim was just so kind and went out of the way to help fix and tighten my glasses without me even asking him. I highly recommend this place and their awesome staff members! read more

Our entire family goes to Dr. Bourgoin and have for years. We love Custom Eyes. The staff has always been A+. Thank you for your patients and care to all of us. read more

I have been going to Custom Eyes for almost 5 years now and have always been very satisfied with Dr. Bourgoin and his friendly staff. Dr. Bourgoin always explains what he's doing and makes you feel comfortable. I have severely dry eyes and Dr. Bourgoin has been great in treating them and is genuinely concerned for me eye health. In the years I have been seeing him, I have been able to significantly reduce the amount of drops I use thanks to his thorough treatment and the improvement of my eye health under his care. I have both glasses and prescription sunglasses and Custom Eyes has a great selection of frames at a variety of prices and a patient staff that will help you find the perfect pair(s). I highly recommend Dr. Bourgoin and Custom Eyes!! read more

Staff was very professional and courteous. Great location with plenty of parking and nice facility. The doctor was very courteous and professional. read more

Dr Bourgoin is one of the best eye doctors around. His staff is very friendly and quick to respond. I have been in Dr Bourgoin's care for over a decade and have had nothing but good experiences at his office. He is a very caring doctor and never makes me feel rushed. His office is also very clean always and during covid, I saw the staff doing extra sanitizing. Also a bonus - good location with easy parking. 10/10 would recommend if you are looking for a new eye doctor. read more