Dr. Jenny S. Choi is an amazing optometrist. Several of my family members have been patients for over 20 years. Kind, patience, empathic and expertise are words that come to mind when I speak of Dr. Choi. Highly recommend. read more

I had an excellent experience at Sees 20/20 Optometry. Most places, including Costco, wouldn't work on my Gentle Monster frames (Kubo 01 Black and Kubo C1 White) because of their unique oversized shape, but Sees 20/20 was able to get both done perfectly. It took about two weeks, and they even provided me with two cases as well. Highly recommend -- thank you!!! read more

See 20/20 Optometry - My Gentle Monster Kubo 01 (Black) & Kubo C1 (White) done perfectly at Sees 20/20 - Optometrists Near Me - Santa Ana, California

I purchased a pair of eyeglasses on September 2 and was initially told they would be ready within two weeks. That estimate was later changed to 15 business days, and as of September 25, I still have not received them. The delivery date has changed constantly, and I was recently offered a tracking number to follow the shipment myself. I was also told that the delay was due to the laboratory. However, I did not purchase directly from a lab--I made my purchase at an optical store, expecting professional service and accountability. If the lab is involved, that's an internal matter. From the customer's perspective, the store is responsible for fulfilling the order. I do not consider it my responsibility to track a product I did not order from a third party. The store should manage the process and ensure timely delivery. They continue to assure me that they are "on top of it," yet the product remains undelivered. Furthermore, even if the glasses eventually arrive, I still do not know whether the prescribed prescription will be accurate. If it's wrong, that could mean another month of waiting. read more

I've been going to See 2020 since high school. I recommend this optomitrist every chance I get. The facility is clean and has the most up to date technology but there is no pressure to purchase anything extra. The staff is friendly and Eyewear prescriptions are ready in a timely manner. Go to See2020. You will not be disappointed. read more

Dr. Choi is great as is her staff. Very competent,warm and friendly. No wait time. Great selection of eyewear

Great service andfriendly staff been coming for 15 years. Speedy service and I get my glasses within a reasonable time.

I have been coming to see Dr Jenny Choi for years and she always take care of my eyes and also became a friend I could chat over anything under the sun! She's friendly, caring and good at what she does. I feel I could trust her with my eyes issues and recently I'm glad to have try out the Neurolens technology because they do provide that. All in all, I'm glad to find a great eye doctor that is reliable. The staff are also very welcoming and helpful. read more

I'm extremely pleased with this business. Ari helped me try on many different frames and gave me good advice. They found frames that no other place could locate. Ari called me numerous times to ask if I was still interested in them because it was taking so long. He called when they came in and helped me when I picked them up. Ican't say enough about how friendly, polite and helpful Ari was. I went back to have the frames adjusted and another polite employee helped me and had them ready in a few minutes. read more

Aureliano, was such a huge help to us! We are greatly appreciated for his lovely service. He helped us with kindness and patience. Will be recommending him to everyone! read more

Dr. Choi and her staff are the best. Dr. Choi uses state of the art equipment and is very thorough in explaining what she is doing. On my visit I was welcomed very politely. They knew I was coming in and called me by name. They are very COVID safe. Every time I tried on or touched a pair of glasses they wiped them down and sanitized before making them available to others. Everyone was wearing masks and it made me feel very safe. Finally, Dr. Choi is very honest and will not try to upsell or give you stuff you don't need. This is why I drive 40 minutes to get to her office. read more

See 20/20 Optometry - Optometrists Near Me - Santa Ana, California

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Dr. Choi does a thorough examination and really cares for her patients' well-being. Staff is very friendly and helpful. Great selection of frames for all budgets. They do take vision insurance. read more

Dr. Choi is the best, she is knowledgeable and so kind! I have been coming here for the past 8 years, the staff is so nice and professional. Best in the OC!! read more

I was so nervous for my first pair of glasses, but the staff here are amazing and made the process smooth the whole way through! I love my new glasses, I'll always come to this location:) read more

New patient and everyone was so friendly! Wonderful lady eye doc really explains why she is slightly changing your prescription rather than just saying "here's your new prescription". So insanely amazing priced with my vsp insurance. Thank you ladies! read more

20/20 saves the day!!!! I'm out of town and forgot my contacts! Have glasses but it's an old prescription. Called 20/20 and asked if they had my prescription in lenses available! They did! Alyssa was so helpful!!! Thank you so much for saving me and my trip!!! read more

I never really like going to the eye doctor. My last doctor was adequate, but not personable. Dr. Choi is a sweet person and really cares about your health. She goes above and beyond to find out details about your eye Health, including looking for other associated pathologies, macular degeneration, making sure that you don't have future problems with cataracts, and she actually took care of my entire family during my visit. She was able to use some very fancy frames that I brought in to get me a custom prescription which included the ability to have transition, and I was even able to incorporate protective coatings. I feel stronger, younger and more confident in my new frames as a result of Dr. Choy's expertise. She and her team are very professional. If you're in Orange county and need an optometrist, this is a great office. south coast Plaza is right across from the office so if you need to wait on a prescription, you could really get into trouble with your family like I did. If you need eyeglasses, reading glasses, or sunglasses or even specialized contact lenses like the ones my wife had to order order for her stigmatism, they can help you. Thanks TEAM!!! read more

This office is amazing would give them more stars if I could. Everyone in this office is so helpful all the doctors are amazing I would especially like to thank Alyssa for helping my son with his new glasses. She really has an eye of finding your perfect glasses. They are so fast and efficient I'm impressed every time I go here. Thank you to everyone in this office you guys are the best! read more

I've been going to See 20/20 since I was in middle school. Dr. Jenny Choi is always so friendly, and she always remembers me and what was happening in my life when I saw her last. Carlos, the receptionist, was so helpful, patient, and kind. I haven't seen him there lately, so I don't know if he's still there. See 20/20 has never tried to sell my family and I anything that they didn't think we absolutely needed. They are an honest, true blue optometry shop. They also recently got a new location. Their chic and modern decor is a huge step up from their old location! read more

Been coming to this optometry for a while with my entire family and everyone is great! However, today I got helped by the office manager (Alissa? got her name by seeing a previous bad review regarding her) and it was an extremely horrible experience. I've been in the process for buying sunglasses and had a frame ordered for me last week so I went to check them out today. Alissa gave me a quote which was for the wrong glasses which I told her and she kept denying that it was the correct one. Someone else told her that we never had a written quote for the sunglasses so she went to do one. She came back and it was way more expensive than what I was initially quoted. I tried to ask why the frames were way more expensive than other places and she was rudely explaining it to me. She did not explain the quote nor my benefits (as I've always been explained by others). I told her that I would like to get help by someone else and went on to saying "well I am the office manager," as the office manager she should have exceptional customer service which she does not have. The price of the glasses would have not been an issue, however, her lack of good customer service was. I hope Dr. Choi speaks to her as I am not the only one with a bad experience with her. It's a great office and she could potentially make patients seek other offices. read more

See 20/20 Optometry (and Dr. Jenny Choi) gets FIVE stars! Dr. Choi is professional, personable, patient, knowledgeable, and excellent at what she does. She genuinely loves what she does and genuinely cares about her patients. My first experience with Dr. Choi was over fifteen years ago when she patiently worked with me for close to an hour and taught me how to use contact lenses. My previous optometrist before I went to see Dr. Choi got very impatient with me and told me I was beyond help regarding contact lenses. I was so discouraged after that experience until Dr. Choi came to my rescue! Her office staff is also helpful, professional, patient, knowledgeable, and goes above and beyond what they need to do to put the customer first. A few years ago, I called to see if they took my insurance for vision. Sadly, they did not, but they went the extra mile and took time to research other optometrists that took my insurance plan and even called me back to give me this information. Wow! I was so impressed with this level of service that as soon as I was able to switch to VSP for my vision insurance, I contacted See 20/20 and made an appointment for myself and my husband. We were both there for a good 2.5 hours for our appointments with Dr. Choi... and trying to select new frames for our glasses. Dr. Choi and her office staff were infinitely patient with both me and my husband and very helpful and accommodating as well. I highly recommend See 20/20 Optometry. read more

Dr. Choi and her team is simply the BEST. I went to UCI to have a second opinion on my young son's eye, and the specialist said that Dr. Choi's prescription is perfect for my son. The staff is so pleasant and she is so kind and a wonderful doctor who cares about her patients. My husband and I also go to her as well. read more

I could not have been more pleased by the care I received from Dr. Choi and her staff at See 20/20. While visiting Costa Mesa on business, I suffered from a stubborn stye (the first I had experienced). Dr. Choi made me feel comfortable and confident about my diagnosis, and helped me to get through an uncomfortable week. Dr. Choi clearly cares about her patients....she is thoughtful, kind and intelligent and makes you feel like you have her full attention. If I am every in the area again and in need of an eye doctor, I will know where to go! read more

I Would not recommend this facility until something is done to address the following issue. My family and I have been going here for several years. I can say they have a great selection of frames, the store front and exam rooms are clean and the doctors are fantastic! It's the front office manager Alyssa, she's the reason I'm scoring my review so low. Every interaction with her is highly unpleasant. She has been nothing but rude, condescending and disrespectful. We've interacted with her many times over the last few years and frankly she is very unprofessional and a liar. I just can't understand how she is allowed to interact with people at all, let alone how rude she is when talking to the rest of the office staff. We are taking our needs elsewhere, it's not worth the headache anymore. read more

Dr. Choi and her team are top-notch. We're new patients at her practice, and it'd been quite a while since my last vision exam. At no point did anyone give me any sort of lecture or grief about the lapse. Instead, everyone was engaging, friendly, and professional. The communication from the office is both timely and modern (text, e-mail, and voicemail reminders). They walk you through each step of the process, encourage you to ask detailed questions, explain all about exam results and the anatomy of your eye (very cool), and spend lots of time helping you choose the right frames for your health needs as well as for fashion and your budget. This was the best treatment I've experienced from an office visit in a long time. I'm so pleased we decided to go with Dr. Choi and See 20/20 for our eye health! Total win. read more

I needed a new prescription for the frame that I got elsewhere, and came here after a Yelp search. I didn't need to wait at all. Marcella (not sure if the name is spelled correctly) helped me with the pre-test right away. He introduced me to this new scanning machine that detects early symptoms of eye diseases. He was very funny and explained everything in detail. I didn't feel pressured opting to do the scanning. Then, Dr. Choi helped me with the eye exam and explained the findings of the scan. She was very thorough and patient, and we even talked a little outside of the exam. I have been to maybe around 10 optometrists in my over 15 years of wearing glasses, this was the first time an optometrist (and the staff) spent a good amount of time making sure the exam was properly done and that I had no more questions or concerns, and they knew that I already got a frame and lenses elsewhere! I was really impressed with their manner and professionalism. Even though I live in NYC, I think I'll try to come back for future exams. read more

All time favorite...made them my permanent optometrist for my contacts and check ups. Professionalism is amazing, and I absolutely love everyone who works there from Dr.Jenny to everyone on staff. They make you feel like family yet they're prompt and diligent about their work. Highly recommend if you're looking for a high quality optometry. read more

Great Optometry shop that has been open in this area for many years. They moved to this new location from across the 405 a while ago, so it took me a bit to find them. Since this is Yelp I will reference Bella Cuba on the ground floor, and See 20/20 is up the stairs towards the back. Nice new digs BTW. Clean, sleek, and oh so modern. Was greeted cheerily immediately upon entering, but was saddened to hear the young fella that had deftly helped me over the years had just recently moved on. But the lady that did assist me was cool and funny, and she and her co-worker are real pros. I needed to replace the lenses on my Oakley prescription glasses, and my usual loyal self returned even though they aren't the cheapest in town. Give me great service and you will have me for life. They do try and do a lot of up-selling, and I did pay extra for a "thinner" lens, and slight tinting. Over $300 worth after all was said and paid for. She did give me a bit of a discount for paying up front though. Little tip: I do go to Costco for my prescriptions as they are the cheapest in town, and the optometrist (Jenee Lee OD) at the District in Tustin is great, quick, and very cute too. What more can you ask for? Appointments are accepted, and I never have to wait more than a few minutes to be shown to Jenee. Yeppers, back to seeing 20/20 again! read more

My eye doctor is erudite, classy and packs some serious body karate. After each eye appointment, I call my mom and tell her I've met the woman I want to marry. Serious. read more

Dr. Choi is fast, thorough, and took the time to teach me about my eyes. She knows her stuff, is not pushy at all, and really put me at ease. They have a lot of cool high tech machines which took pictures of my eyes and Dr. Choi went through and explained the images to me when I opted for the $39 scan. Definitely worth having as a baseline and since I am paranoid. Her assistant sanitized everything before doing the eye scans which I really appreciated. I did not feel pressured to do anything and they explained all costs involved. Overall this was a pleasant experience and I would definitely recommend her to my friends! read more

I've been to a lot of optometries, but I can't think of any as good as See 20/20. Everyone there's really friendly and nice. Dr. Choi and Dr. Ho are great and really sweet and knowledgeable. The opticians are really helpful. One of the girls even helped me decide on a great pair of glasses. The office is a little hard to miss; it's in the corner of the lot. It's in between a deli and a restaurant. I like this optometry so much that I brought my boyfriend and he ended up switching doctors. read more

I got my glasses and contacts here. Dr. Jenny Choi was patient with me although I took forever trying to get my contacts in the first time. I recommend her wholeheartedly. She doesn't ever rush through your check up and makes sure your sight is in its optimal condition. If you live around here, go to her! :) Five stars! read more

As much as I wanted to like this place, after my coating peeled for a THIRD time I won't be returning. I know they don't make the lenses there. Probably beyond their control, I honestly don't know. But I've been wearing glasses for over 25 years and not once did this happen to me anywhere else. So regardless of who is to blame I will have to find another provider. I can't keep having this happen...it's very hard on your eyes when you have spots on your lenses. And I have NEVER cleaned them with any type of cleaning solution...ONLY the special cloth that they give you to clean them. I don't see that anyone else had this happen here...I can't figure out why it has happened to me 3 times now. At any rate it's open enrollment time so I'll be spending some more money out of my pocket to replace the glasses. Sorry 20/20...it's not me, it's you. read more

See 20/20 Optometry - one side. lense coating is peeling on the inside - Optometrists Near Me - Santa Ana, California

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Because I no longer have Kaiser through my company, I had to start my search for an Optometrist. So I yelp'd it. Came across good reviews for "See 20/20" and liked the location. Made an appt and was in the next day. Oscar, the front desk rep is very nice and helpful. And the gal that assisted me with some of the basic exams was very nice as well. The doctor that examined me -- will have to edit this with her name when I figure it out -- was great! Very friendly and informative. Explained why she was doing what she was doing to give me insight about the health of my eyes. The entire staff is very friendly and helpful. I HIGHLY recommend "See 20/20"!!! read more

Legit, Dr. Choi was extremely nice and easy on the eyes. read more

This Optometry office has everything you are looking for. I'm no expert, but the equipment used looks very new and advanced, offices/rooms are all really clean. All the staff including the doctor are really nice and helpful. They answer are your questions and aren't pushy at all. They were really knowledgeable about my insurance and helped choose an order (through my insurance) to benefit me and use it at its fullest. Definitely worth a try, they have a wide selection of frames and do take coupons/offers (I find those through my insurance, vsp) -Martha Jessica Aguirre read more

This has been one of the most amazing experiences I've ever had in health care! The Dr and staff are a cut above the rest! From the moment I made my appointment to the time I ordered my glasses, each person I dealt with was attentive, professional, polite, enthusiastic and fun! I've been getting new glasses every year for the past 7 years and I have NEVER found a better team! Dr. Jenny Choi took her time with me and listened intently to my needs. Wendy handled the details of my special request speedily and pleasantly, made sure I understood what my plan covered and made sure I got what I needed. Israel fit my glasses perfectly! What impressed me the most was that I wanted a special frame with a unique color. Wendy and Israel found me a few pairs that matched my request and helped me decide which one looked the best. Other members of the team were just as exceptional. I'm sorry I missed their names. If you're sick and tired of mundane, mediocre service, where the workers could care less about you or your needs, this is the place to choose! They will regain your faith in humanity and help you find a great pair of specs to boot!!! read more

This is my 3rd year coming here for my eye exams. Love this place! Great staff and Dr. Choi is awesome. I've received awesome customer service and such personalized attention to my eye care needs. Got my first pair of glasses here and Alyssa really took the time to help me decide on a pair that made me look and feel comfortable. I would most certainly recommend this place to any and all of my friends and family. read more

Dr. Choi and staff are very professional and caring. Great selection frames etc. Was a very nice experience.

I went here for a regular eye exam and a new pair of glasses and was very pleased with the total experience. Dr. Choi has the latest equipment which was cool, but she also has deep expertise which was both evident and reassuring as she reviewed my exam results with me. The shop has a great selection of frames from the latest brands and a team of professionals that go out of there way to provide great service. I picked up one of the latest John Varvatos frames with new lenses to match my new prescription. 5 stars all the way See 20/20 Optometry! read more

My first eye exam with Dr. Choi was about 9 years ago. I would have continued to go to her office if I hadn't moved around. I recently had an appointment with her. I've lived in different states and visited a couple different optometrists over time. Hands down Dr. Choi has the most thorough and insightful eye exam. She is highly knowledgeable and welcomes questions. Her office is very clean and neat. Her staff is helpful and patient. I am sure many of you have left your optometrist with a pair of glasses or contact lenses that just didn't feel right. I've experienced headaches and been told by doctors that my eyes are just adjusting. I've never had any problems when receiving my prescription from Dr. Choi. I especially loved the 3D picture taken to check the internal health of my eyes. read more