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Phoenix, AZ

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Sound Image

4.2 (44 reviews)
Closed • 10:00 am - 6:00 pm

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Hamid K.

Best stereo shop in Arizona they got the best prices the service and greatest quality definitely recommend this place. If you're in the area come check them out I made my car 10 times better.

Brian P.

Bought a fully custom ZL1 with only 12k on the odo and it had a huge custom stereo also but it was cutting in and out then quit..these guys took 2 hours and was very careful with my show car and was able to fix the problem and was super reasonable with the price..Great service and would recommend them with smiles

Had the best experience right from the start. Called the day before and spoke to John and told him I was looking for an Alpine single din. Told me they had plenty in stock and to roll through. First come first serve and was out of there in an hour. Family run for 20+ years and pretty friendly. Both Sal and John were super cool, honest and fair. They even showed me pics of their fishing trip. Ask him about it . Dreamed of owning an Alpine since I was a kid and finally got one. So happy I went down there. Wasn't pushy and met my needs. Car sounds great and updated my head unit to 2021 standards! Thks fellas and happy to endorse you guys. Thank you

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Photo of Twyla K.
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5 months ago

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7 months ago

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11 months ago

These guys are so nice they work quick and definitely have fair prices!! Definitely would come back

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5 months ago

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1 year ago

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Photo of Hamid K.
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3 years ago

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1 year ago

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2 years ago

These guys are awesome helped me with multiple things in a matter of minutes they know what they're doing

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5 years ago

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5 years ago

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3 years ago

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2 years ago

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4 years ago

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3 years ago

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4 years ago

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5 years ago

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3 years ago

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5 years ago

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5 years ago

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3 years ago

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5 years ago

Got my sub installed great customer service and a fast installation would recommend!!

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4 years ago

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4 years ago

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6 years ago

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7 years ago

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4 years ago

They're actually really nice helpful guys working here . I was a little intimidated at first but they made me feel very comfortable .

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Photo of Kj J.
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5 years ago

Quick efficient affordable and just great guys to work with! Highly recommend ! Will be back with more work for them !

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4 years ago

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4 years ago

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6 years ago

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8 years ago

These guys are fantastic, they're polite and friendly and always very fast. Best in PHX

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10 years ago

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12 years ago

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11 years ago

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12 years ago

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16 years ago

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11 years ago

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12 years ago

I cannot praise enough...I absolutely trust and love this place! Excellent customer service:)

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Photo of Dale H.
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9 years ago

I had this shop install two speakers in my truck. They were fast, efficient, and reasonably priced. I would recommend them to anyone.

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9 years ago

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Ask the Community - Sound Image

Hello do you also do motorcycles? Looking to get two for the bags and replace the two in the fairing?

Yes, we do motorcycles! We stock many things that will be compatible with motorcycles as well as all of the Harley Davidson items from Rockford Fosgate.

View All 4 Questions

Review Highlights - Sound Image

“Will, Sal & Jon will make sure you're taken care of, and if they can't/don't do it, they'll tell you.”

Mentioned in 5 reviews

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Sun Valley Stereo

Sun Valley Stereo

(287 reviews)

$$

My infotainment system broke down and I was looking for a replacement and I consulted two different…read morebusinesses. Ryan was quite patient with me as he allowed me to test out the 3 different infotainment systems. After trying them all out, I choose one and was quoted at $923.74 and had to wait a week to get it installed since this is a popular place. The other place I consulted didn't even let me choose what infotainment system I wanted and quoted me at $100 higher than this place. They were able to install it in about 2 hours. The only real issue I've seen with it is that it has more glares than the original system that was in there.

The technician created a basic workaround to get my DS18 BTC-Five Bluetooth receiver working via…read moreaux, but the setup was incomplete and poorly wired. After the install: I lost power to my 12V lighter socket, so I couldn't charge my phone. He mostly likely tapped into the same circuit as the lighter socket, causing power loss (Yeah. He didn't warn me about that before the install!) The audio was also making intermittent Bluetooth pairing failures. I would be driving and then music would stop and start again. Bluetooth phone calls stopped working--only music streamed. The install skipped key components I provided, including the fuse tap, LOC, and amp integration What I learned--and what others should know: The 3.5mm aux jack on the BTC-Five is audio-only and doesn't support calls To restore full functionality, the fuse tap must be moved to a different ACC slot so the lighter circuit isn't interrupted. For Bluetooth calls, you need to use the BTC-Five's RCA outputs and route them through a head unit or amp that supports hands-free calling. If I had known all this upfront, I probably would've skipped the install entirely and just kept using my regular USB-C to 3.5mm Audio Aux Cable Adapter. It was simpler, reliable, and didn't disable anything in my car. No wonder the guy had a weird vibe! I would have given them 5 stars if they had wired correctly, but the job was rushed and sloppy. He didn't create a solution. He created a problem! Now I'm going to have to get my brother to help me fix this. He said the tech most likely installed the tap with only one fuse (for the BTC-Five). Or inserted it backwards, cutting off power to the original circuit. Or used a single-slot tap, which reroutes power entirely to the new device. This experience taught me how to reclaim my install and turn shortcuts into teachable upgrades. If you're integrating amps or planning full audio control, skip the aux hack and wire it properly. I wasn't impressed with this install. What a total waste of money!!!!!!

Custom Car Concepts - Installed front camera taken at night

Custom Car Concepts

(111 reviews)

I had a new stereo installed in my car by someone I knew. The unit was designed specifically for my…read morevehicle and included Bluetooth, GPS, and a backup camera. Unfortunately, after the installation, I discovered that most of it wasn't working correctly. The backup camera wasn't connected at all, and when I reached out for help, the installer stopped responding. At that point, I was out the money I had paid--including a tip--and had to find someone else to fix it before moving across the country. One of the main reasons I purchased this system was for safety during my cross-country drive. Since the Bluetooth phone connection wasn't working, I was forced to hold my phone against my chest under my seatbelt while driving--not safe and certainly not legal. To make matters worse, several installers refused to even look at my Android-based unit. They told me those systems are usually installed incorrectly and rarely work properly. Thankfully, they were wrong. I took my car to Custom Car Concepts, and from the moment I arrived, the experience was completely different. Mike got me in right away, properly installed the backup camera, and made sure everything else was working exactly as it should. Did I have to pay to have it fixed? Of course. But the price was more than reasonable, and the work was completed quickly and professionally. To say I was impressed--and relieved--would be an understatement. This is absolutely the place to go if you need car audio or electronics work done correctly. I can't thank Mike and the team enough for helping me out when I really needed it.

Custom Car Concepts installed dash cam for me and the installation was done so professionally,…read moreeveryone thinks it was factory installed! These guys are the Best in my opinion. Don't hesitate to call them. They are reasonably priced, very friendly, and work with their clients to be sure everything is perfect.

Stereo Joe

Stereo Joe

(16 reviews)

Stereo Joe is the "real deal". First of all, if you're looking for a fancy showroom, a spiffy…read moreshiny fleet of service vehicles and complimentary shuttle service, this is not the place for you. There are plenty of other places around town willing to charge you an arm-and-a-leg for things you don't need. But, if you're looking for high quality service at a very reasonable price as I was, you have definitely found the right place. Joe and his wife are the two most pleasant people you could ever hope to work with. They listen carefully to the work you want done and/or the electrical problem(s) you need fixed and provide exactly those services. They do not try to convince you to do things you do not need or do not need to pay for like other places do. Joe is experienced and knowledgeable, taking in my 60's era classic car installing a new in-dash Retro Sound radio with two rear under deck speakers and a replacement center speaker. He treated my classic car with kid gloves and I could not have been happier when I went to pick it up. He also took a look at my "oh, by the way my horn does not work" issue and took care of that, too. Joe quoted me a very, very fair price, did not try to upsell me and did the work exactly as I wanted done, plus completed everything in the timeframe he said he would. I will never waste my time and especially not my hard earned money with other shops, rather bring all my electrical work to Stereo Joe.

Let alone the fact that it took two hours to check in the counter help or/manager was not helpful…read morewhatsoever. All he wants to do is "all he wants to do is "the rules and tell you he can't do anything.

Sound Image - electronics - Updated November 2026

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