Sun Valley has a great business model! Now I know why they are booked out so far in the future…read more Competitive pricing. Outstanding installation of my powered subwoofer. They could've cut corners but didn't. John , the installer, deserve a shout out. - he is a pro Excellent example of a small business doing it right.

The technician created a basic workaround to get my DS18 BTC-Five Bluetooth receiver working via…read moreaux, but the setup was incomplete and poorly wired. After the install: I lost power to my 12V lighter socket, so I couldn't charge my phone. He mostly likely tapped into the same circuit as the lighter socket, causing power loss (Yeah. He didn't warn me about that before the install!) The audio was also making intermittent Bluetooth pairing failures. I would be driving and then music would stop and start again. Bluetooth phone calls stopped working--only music streamed. The install skipped key components I provided, including the fuse tap, LOC, and amp integration What I learned--and what others should know: The 3.5mm aux jack on the BTC-Five is audio-only and doesn't support calls To restore full functionality, the fuse tap must be moved to a different ACC slot so the lighter circuit isn't interrupted. For Bluetooth calls, you need to use the BTC-Five's RCA outputs and route them through a head unit or amp that supports hands-free calling. If I had known all this upfront, I probably would've skipped the install entirely and just kept using my regular USB-C to 3.5mm Audio Aux Cable Adapter. It was simpler, reliable, and didn't disable anything in my car. No wonder the guy had a weird vibe! I would have given them 5 stars if they had wired correctly, but the job was rushed and sloppy. He didn't create a solution. He created a problem! Now I'm going to have to get my brother to help me fix this. He said the tech most likely installed the tap with only one fuse (for the BTC-Five). Or inserted it backwards, cutting off power to the original circuit. Or used a single-slot tap, which reroutes power entirely to the new device. This experience taught me how to reclaim my install and turn shortcuts into teachable upgrades. If you're integrating amps or planning full audio control, skip the aux hack and wire it properly. I wasn't impressed with this install. What a total waste of money!!!!!!

I had a new stereo installed in my car by someone I knew. The unit was designed specifically for my…read morevehicle and included Bluetooth, GPS, and a backup camera. Unfortunately, after the installation, I discovered that most of it wasn't working correctly. The backup camera wasn't connected at all, and when I reached out for help, the installer stopped responding. At that point, I was out the money I had paid--including a tip--and had to find someone else to fix it before moving across the country. One of the main reasons I purchased this system was for safety during my cross-country drive. Since the Bluetooth phone connection wasn't working, I was forced to hold my phone against my chest under my seatbelt while driving--not safe and certainly not legal. To make matters worse, several installers refused to even look at my Android-based unit. They told me those systems are usually installed incorrectly and rarely work properly. Thankfully, they were wrong. I took my car to Custom Car Concepts, and from the moment I arrived, the experience was completely different. Mike got me in right away, properly installed the backup camera, and made sure everything else was working exactly as it should. Did I have to pay to have it fixed? Of course. But the price was more than reasonable, and the work was completed quickly and professionally. To say I was impressed--and relieved--would be an understatement. This is absolutely the place to go if you need car audio or electronics work done correctly. I can't thank Mike and the team enough for helping me out when I really needed it.

Custom Car Concepts installed dash cam for me and the installation was done so professionally,…read moreeveryone thinks it was factory installed! These guys are the Best in my opinion. Don't hesitate to call them. They are reasonably priced, very friendly, and work with their clients to be sure everything is perfect.

5 Stars - Stellar service from Manuel at Audio Experts in Mesa!…read more I reached out to Manuel, the owner of Audio Experts, to furnish and install BlackVue front and rear dash cams. He's an absolute top-notch guy -- super friendly, professional, and knows his stuff inside and out. His pricing on materials and labor was super fair, and he got the parts quickly so he could knock out the install fast. What really stood out was his dedication: he drove two hours each way (four hours round trip!) to come to me in Prescott on a Saturday. It started raining as soon as he began heading this way, and he never once complained. He just focused on taking care of me as a customer. The entire installation was quick, and looks very clean and professional with all wires neatly hidden. It turned out exactly how I wanted. If you need car audio, dash cams, or any custom install work done right, Manuel is your guy. He goes way above and beyond. Highly recommend Audio Experts -- thank you again, Manuel!

2024 Wrangler 4xe with standard audio…read more Audio Experts installed a Rockford Fosgate amp and speakers about 60 days ago. Zero issues so far and system plays everything well. Really well. No distortion. Price was a bit higher than other quotes but super high quality components. Really happy. Great experience and highly recommend.

Beautiful body work completed on my Tesla. The repairs were completed much earlier than expected…read morewhich was very nice. Very good communication and wonderful customer service! Would highly recommend!

I would never recommend. Their body work was good, but they caused other damage to my car and would…read morenot even consider taking responsibility. Pros: I was hit by a driver with USAA insurance. They recommended Fix Auto. The experience was easy and seamless. They worked directly with the insurance company and did a great job completing the body work and front-end alignment. Cons: I picked my vehicle up a couple of days before Christmas. I drove home, and when I walked out later that day, I noticed a huge puddle under the car. A few days later, when I drove the car again, I turned on the AC and realized my previously ice-cold AC was not very cold. Over the next few days, it completely stopped working. I called Fix, who advised that I call USAA. USAA advised that it was a problem with Fix Auto, not them. When I brought the car in, Fix Auto briefly inspected it and stated there was no way their work could have caused the issue. They offered to repair it, but only at my expense. There was no effort to investigate further or take responsibility. I took my vehicle to another mechanic and had to spend nearly $800 getting it fixed. They said the AC line had been punctured. I told them about my interaction with Fix Auto, and they said it was, in fact, very likely that they accidentally punctured it while doing their work but then didn't want to own up to it. Mistakes can happen. That's not the issue. The issue is the complete refusal to take ownership, the lack of accountability, and the dismissive handling of a legitimate concern.

it's a 1 stop car shop I was really impressed they were very professional and they took great care…read more of us

These guys are outstanding! Greg is a nice owner and you can tell the guys that work there are…read morereally happy. Master mechanics working here. I would highly recommend them for Toyota work. Call ahead this shop is in high demand.

I lifted my 5th gen 4Runner and installed bigger tires, so now it rubs on the front body mounts…read more Ark fabrication solved my tire/body mount rubbing issues. I highly recommend Greg and his crew for an amazing body mount chop modification on my 4Runner!