When I went for a simple routine oil change, I so enjoyed coming to Litchfield Automotive Repair…read more As they completed the inspection of my vehicle, they noticed that my serpentine belt was starting to crack and gave me the option of either changing it now or coming back in at a later time. As I waited in their lobby, the oil and the belt were replaced in just over two hours. The money I paid was well worth it, as I felt satisfied and secure in my vehicle after it left the shop. While waiting in the reception area, I overheard the owners speaking with another customer. They offered to assist the other customer when they didn't have to. They were willing to go above and beyond on their own time to help the community. When you come here, you're not just a customer or a number; you become Family, and I like to see that.

I came here because yelp and GOOGLE stated that this where people came for emissions testing for…read moretheir vehicles. Thats is NOT true. Also, you have to actually approach someone at their respective office/s in order to get some help/assistance at the store. No warm welcome or greeting from any of the staff inside the shop, just blank and unwelcoming stares. Thank you to the gentleman who got me the address for the correct place for me to go to for my vehicle's need for services.

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.

Everything went well. From the time I called -Gunner was kind & informative with my questions and…read moreconcerns. I came in and my tire issue was fixed , fast and efficient was the service . Great place to get your tires replaced / fixed . Thank goodness I can get back on the road fast. Thanks team

We're seniors so we don't need to drive much except for my wife going shopping at TJ Maxx, so I was…read moresurprised when I had a tire all of a sudden start losing pressure. Since I've been to a big brand before with a different vehicle, they still were so nice to greet me and find me in their computer and they walked out to the car and said OK we're bringing it in and a half hour later, it was all fixed, but I asked how much do I owe you and they said this is one of our services we do this we don't charge for tire repair. I told him they just made themselves a lifetime customer with that kind of service without even an appointment. Not only that, but the reason I came back to the second time now is because of the great service I got at a really reasonable cost the first time

Great service. Fair pricing and I have found them to be ALWAYS honest. Jayson always takes the…read moretime to answer my questions and never makes me feel rushed. I always feel like I am a top priority, even if it's just an oil change. I always feel valued as a customer and their pricing is comparatively good...much better than the dealer. My dealer told me I needed brakes on two separate occasions. Jayson took me out to my car, stuck.the measuring device inside my wheel and showed me the reading...proving I had plenty of brake life left. It's now been many thousands of miles later and brakes still going strong, proving Jason was correct and the Kia dealer was just trying to scam more $$ out of me.

I attempted to contact the shop directly before I came to do a rating, I got a response weeks after…read moreI reach out to them, and I haven't heard anything back since then. I am not satisfied with the service I received. When I initially took my vehicle to you on December 4th, my check engine light was on and my radiator fluid was leaking. I advised I only wanted the issue that led to my check engine light and leak to be fixed because that's all I could afford at the time. I was told it was the cause was the Intake Manifold Gasket. The total came to $5005.22 I got a call saying my vehicle was ready and I picked it up on December 17th (8 days after drop-off). I was told to check engine light was still on and they're not sure why, but they drove the car and everything is fine. I drove my car to enterprise to drop my rental back off and then to the grocery store. While on the freeway, to the grocery store, the car shut off. The coolant and engine overheating warming lights came on. (The issue I just paid $5005.02). I called your shop twice and no answer and then I sent an email. December 18th I received a call back and was advised they will come to my house and pick my truck back up. Two men came and picked my truck up. I got a call December 19th. Stating it was now the heat module management/unit that needed to be replaced which came out to another $1078.54. My car was picked up December 18. I did not receive my car back until January 7th. I was told twice before this date that I was going to get my car back. I ended up having to spend $726 for a rental car. My issue is I had to pay $2000 just to get my car taken apart and I wanted whatever the major issue was to be fixed. According to you, it was the intake manifold gasket, nothing else. The fact that I paid $2000 and the heat module management/unit was not identified as needing to be fixed/replaced, I feel like I got extorted. My car was not a priority even after I said I had a rental car, my car was at your shop for 23 days in total. January 7th, 2026 I picked my car up and I have been doing minimal driving. January 10th the check engine light is back on again. (The issue I just paid a total of $6083.56). Not including rental cars charges of $726. At this point I do not want to take my truck back because it is apparent and I mean no disrespect that your shop does not know how to fix my vehicle. I would like some of my money back.

Allen went above and beyond and provided exceptional customer service! He was extremely…read moretransparent, and did his best to work within our budget. I will definitely be coming back the next time my car needs a replacement

My go to maintenance shop! I absolutely LOVE this brakes plus location. They're are honest and tell…read moreme exactly what's wrong with my car. They're always finding ways to get a discount or lower the price if it's out of budget. And I can always trust that they've done the service right. Even on the rare occasion something doesn't work or isnt fixed , I can always come back and get everything corrected. I've never really had that problem though, usually whatever service recommended gets the job done. However after going in these last two weekends they didn't put down a mat to protect my carpet I know my car doesn't look the beta or isnt the newest car but I think all cars deserve to be treated the same especially when paying for a service. They usually put a mat down to prevent oil getting on the floor , I'm not sure what's been going on this last week or so. Last weekend it was one oily print , I didn't say anything and I should've because know my driver side carpet looks insane. Alan the store manager is really great and I do feel the customer service has fallen just a little and I haven't seen him around as much.

Being new to the state and the I didn't have a repair shop in mind. I took a leap on faith and I…read morefound Wilhelm Automotive and read the many reviews. It was a good decision on my end to use them. Now I am a regular, the staff know me by name and face and we laugh like old friends. People complain about the amount the service fees are, but as my dearly departed mother used to say, when you pay peanuts you get monkeys. Gold Standard as far as I am concerned.

Update to my previous post about the Jeep I replaced the…read morecatalytic converter myself. I put new spark plugs in it just for the fun of it. I did not change the oil nor did I change the battery. I passed my emissions test at a minimum cost plus my labor.

Not sure if there's new ownership or managers. What ever the case may be the customer service has…read moregone downhill here. Now it's like they could give two you know what's. Unfortunately seems like most places are like that now guess this is just another place. Just shop the best deal cause it definitely isn't here and with the service going downhill time to look elsewhere

My gf had a big flat and rolled luckily into this store parking lot. I came at 7am and saw cory…read moreoutside and asked if they could patch the tire and he said yes no problem but they open at 730am. I had to drop my gf at work and left the car there. Later He fixed the flat without bs or pressure sales because i thought he was going to like other big tire companies but he just mentioned if we needed to he had another continental tire for a really decent price actually. Within an hr or two he called me and told me the tire was fixed. I appreciate his help and honesty. Thx!

I want to thank Mobile Man for the good work and fair prices. I would recommend them to anyone that…read moreneeds auto repairs.

My brother recommended them to me and now I am recommending them on Yelp. Great shop. They really…read moreknow what they are doing and will take the time to explain things to you. They are reasonably priced and don't try to upsell or have you replace parts you don't need to replace.

They replaced the waterpump in or 2014 Ford F150 and knocked it out in a day!…read more We set up an appointment, dropped it off and they finished the job the next day! We have had multiple vehicles in there for repairs and have had no problems! Awesome work! Fast and friendly! Jim & Jeff (up front) will get you taken care of! Thank you Champs Family Auto in Goodyear!

I brought my vehicle here based on the name and the positive ratings, expecting a more family…read moreoriented and transparent experience. Unfortunately, my experience did not reflect that. I was verbally told that metal shavings were present inside the rear differential and that the entire differential assembly needed replacement. I was quoted approximately $3,600 for the repair. When I requested written clarification regarding how this diagnosis was made, including whether the differential was drained or opened, the condition of the fluid, whether photos were taken, and what specific testing procedures were used, no documentation was provided to support the claim. I then obtained a second opinion from another licensed mechanic. The vehicle was properly lifted, road tested, and inspected, and the rear differential was not identified as the source of the issue. The concern was resolved without replacing the differential. My mechanic also contacted this shop directly to ask about the basis for their diagnosis and did not receive any clear explanation. It is not possible to visually confirm internal metal shavings inside a sealed differential without draining the fluid or opening the case. No such procedure was documented on my repair order. Based on my experience, this did not feel like a transparent or customer focused shop. I strongly encourage customers to request written proof and seek a second opinion before authorizing major repairs.

First off, I highly recommend the Sun Devil off of Litchfield Rd and I -10. I had such a wonderful…read moreexperience with the service and courtesy of the personnel there. It was a very positive experience and I felt that my car was in good hands. My car repair wasn't the easiest or quickest fix, but the mechanics at Sun Devil were able to get my car back on the road. I was ready to call it quits on my car and just start looking for another one. I hadn't had any luck getting my car repaired properly at my previous visits to other mechanics, but I'm glad I tried this repair shop. I have been to a lot of mechanics over the past several years and have had quite a bit of work done on my car. I can honestly say I didn't have much trust in any mechanic up until this time. This business has now become my go to mechanic. One last thing, after I got my car back and had it running for a day, the manager called me to check on how the car was running!! Incredible! I was blown away!

RIP OFF. Brought my 2017 jeep compass here seeking electrical diagnosis and repair (since they…read moreadvertise that they specialize in it). The problem I have is very common issue with jeep compasses: parasitic electrical draw (electronics not turning off when they should). I told sun devil employees that I'm bringing it to them because I'm tired of replacing batteries and want to get to the root of the issue, and they assured me they would fix it. Lo and behold, they call me and tell me the battery is the issue, it's not holding the charge. I told them the battery is like that due to the parasitic draw and if they just replace the battery it's just going to kill another battery. Their response was "well we warranty our work so just bring it back". So here I am, battery is dead again (5th battery btw) and I had to get my car towed to sun devil this morning. They have had my car for several hours now and I called to ask them if they are going to file a claim with my warranty company so that I can have a rental car in order to be able to go to work. Louie or however you spell his name had an attitude and treated me like I was unreasonable to ask if they're going to keep it overnight that they file a claim today so that I can have transportation, seems reasonable to me ESPECIALLY since it's coming back a mere few months later for the same exact issue! And ESPECIALLY since I tried to tell them replacing the battery will not fix the issue. He said something along the lines the lines of "well we haven't looked at it yet and things take time" seems to me like 6 hours is plenty of time to verify that the battery is dead. His response was to pick my car if I don't want them to look at it. I repeatedly asked him if he could at least give me an estimate of when they would be able to file the claim and he just kept saying he didn't know maybe tomorrow. Horrible service and ethics. These people do shoddy work, get people to buy parts and get you in and out, and claim if the customer has any issues they will fix it under warranty. What they don't tell you is they will put your warranty work on the back burner while they do all the customer pay work first because they want the money in hand now, versus spending time to fix their mistakes.