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    Sonus Hearing Care Professionals

    4.3 (7 reviews)
    Closed 8:30 am - 5:00 pm

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    2 years ago

    They need to give some classes on how to treat patients and be polite to the receptionist.

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    3 years ago

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    Miracle-Ear Hearing Aid Center

    Miracle-Ear Hearing Aid Center

    4.3
    (15 reviews)
    3.9 mi

    Worst service ever. Been customer at the Buena Park location for years before it closed down…read morerecently. Had appt at 9:00 for hearing test today and ear aide cleaning. Johny came out took our aides look at them said okay didn't bother cleaning or anything handed them back said okay there. We asked what a bout the hearing test, said he didn't have time to do it. Told us go to Costco's they can do hearing test and clean the sides. What ?? Why bother making an appointment confirming it and not doing it. Ridiculous!!

    Initially the new hearing aids, me-energy RIC worked better than my nine year old hearing aids…read more Every time you go, you will likely see a different technician but this is not a problem as long as you keep track of your history and tweaks. I think this retail center is good if you have mild loss, but probably not for higher loss than that. Each technician will hold the h aid up to their ear. When you get a great technician, worth it if you can book again with them. But I've had issues with understanding people speaking for over a year and technicians can't fix it. Streaming and zoom calls are good but not great. I went for a consult elsewhere and found out if you can hear streaming or calls but not people unless they are in front of you two feet away- it's a microphone issue. I'll make an appointment at Miracle Ear since my h aids are still under warranty and let them know what I need fixed. I'll follow up on the review with the results

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    Anaheim Hearing Center

    Anaheim Hearing Center

    3.8
    (4 reviews)
    5.7 mi

    I went in to get my hearing tested and try out some new hearing aids…read more The hearing test was very thorough and done in a sound proof booth. I tried the new Oticon aids, and they were much better than my present ones, however at a much higher price; so I passed on that sale.

    Julie Ball, the owner of this business was pleasant and helpful, as is a couple others I have…read moreencountered at the Anaheim location before the pandemic hit. However, I visited them during the pandemic, October, 2020, because I felt like one of my aids was not working. The office person, Gabby Romero, who walked out to my car at my appt. time was rude, condescending and quite off-putting. Her know-it-all attitude, and outrageous call out of prices for adjusting, programming, repairing and re-tubing a hearing aid especially if you did not purchase your hearing aids from them is insulting! Don't even expect a loaner even if you did choose to have them send it out for a repair. I have been a life-time hearing aid wearer since I was 6 yrs old and am now 67. I have spent thousands of dollars on hearing aids in my lifetime, as have many of my family members as we suffer from a hearing loss hereditary condition. My husband bought my aids online from a company: HEARING CARE SOLUTIONS for a total of $2800. They said any local hearing aid dealer could program and service them. They were the exact same hearing aids that Julie Ball recommended for my severe hearing loss at almost half the cost she wanted to charge me. I was loving the service they provided me with my new aids but always thought when I had to deal with Gabby, she seemed agitated by me, and my knowledge of hearing aids. This was from 2017 thru 2020. Yes I'm still wearing those same hearing aids today! But I will not go back to this office as long is she is employed there. I now go to Kay who has an office in my ENT Dr. Hannah Bui's office. They're office is a lil outdated but the service is impeccable! Although Kay charges me $30 to retube my hearing aids. I'm happy to pay to be treated kindly and appropriately. Also, I cannot speak for their Brea office, but I would drive out of my way to use that office over the Anaheim one if Gabby Romero is still employed there. It has taken me awhile to put this into words but I feel anyone that wears hearing aids might find this helpful.

    Sonus Hearing Care Professionals - audiologist - Updated July 2026

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