Aj and Tamora are the best. I would highly recommend this Miracle-Ear location. They are…read moreprofessional and courteous. They are great listeners and have treated me with kindness and respect from the first day I walked into their office.

Disappointed. Our lovely Stephanie is no longer at this location. Stephanie was a true asset to…read moremiracle ear. My 93 year old mother use to love miracle ear and of course Stephanie. My mom was having an issue with wire coming out. She happened to be in the area and stopped by. To her surprise No Stephanie. The new receptionist helped her but she was a bit reluctant and tried to charge a fee. My sister who drove my mom there said they never charge a fee. The next day my mom received a phone call from their always rude call center. The person who called was reading my mom the rules on how you must make an appointment they do not accept walkins. So strange when D from the riverside location was so happy to visit and see my mom after she sold her a 17k pair of hearing aids. So frustrating! People please go with your parents to these appointments they truly need our guidance and supervision. If not they will be taken advantage of. Shame on you miracle ear, you need to step up your client service and care about the elders and patients that are keeping you in business.

I strongly recommend visiting this office for your hearing aid needs. Nathan was very accommodating…read moreand had a great amount of patience answering all of my questions. It was apparent to me that Nathan genuinely cares about his patients.

First, I would like to mention this is the first review I have given on yelp. The reason I am…read morefinally giving a review is because Nathan at Romero Hearing Aids blew me away with his patience, professionalism, and expertise. A little backstory to my situation. I went completely deaf in my left ear earlier this year due to an illness. I am 38 years old and this came as a complete shock. My option was a bicros hearing aid to help me with my new norm. I didn't start out going to Nathan at Romero Hearing, I was first seeing a competing audiologist. I felt like I needed a more intimate, relaxed atmosphere where the provider was going to work with me at my pace. This was a whole new world for me and the last thing I needed was to feel rushed. Nathan provided this and more. I never felt pressured to make a decision, Nathan was willing to do whatever it took to make me happy with my choice. In the end I actually recovered some hearing in my deaf ear. And without Nathans patience I probably would have never noticed and ended up being steered in the wrong direction and ending up with the wrong hearing aids. All this service and not to mention Nathan is very competitive with his pricing!!! I ended up going with some Unitron hearing aids. These can be programed to either a cros, bicros, or normal hearing aids. Thanks for the help Nathan! You have earned a lifelong customer!

I will have to say that these are the nicest Kaiser Permanente offices I have ever been to. I have…read morebeen here plenty of times to pick up prescriptions but I had never had an appointment here. This is my closest location, but it is unusual that I had never been assigned here for an appointment. Checking in was seamless and a person at the front guided me through the process. I was going to the upstairs offices and showed up on time. I waited about three minutes before somebody came out to get me. The bed in the room lifts to get your weight and it looks like a very smart technologically speaking Office. The doctor was very friendly and understanding. I came in because of severe allergies that have been impacting my sinuses. I got a muscle relaxing shot that was a little painful, but the worst part came afterwards. Overall, I am very impressed of these offices and would love to have appointments here moving forward

Service is usually pretty fast, but I recommend checking in through your phone. Definitely get…read morethere as early as possible, so you can hopefully be seen sooner. The phlebotomists are some of my favorite people! They are always so kind, and I appreciate it when they start small talk. The pharmacists and pharmacy techs are also great. I switched my PCP 3 times here so far, and I love my current one. The best part about Kaiser is how clean everything is. I couldn't be happier with how close it is to my house. I just wish they provided more services and had extended hours. But all in all, have had more positive experiences here, compared to other locations.

Took my father in law for a hearing evaluation. Very professional care and Monica Jaime was great…read more Speaks Spanish and had an excellent manner of interacting and addressing questions and concerns. Would definitely recommend.

Expertise! Caring! Clean surroundings ! Knowledge and professionalism! I met the most caring,…read moreknowledgeable, kindest hearing expert at Whittier hearing center. I am a healthcare professional of 41 years so I know what I'm talking about. Jessica Paz is the best person I've ever encountered to guide me through a new process. She's so confident, and at every single step made sure I was comfortable and knew what was going on. She was attentive to every single thing! When I met Jessica this was all new to me. She cared about my comfort, I had very little knowledge, she explained everything in a way I could understand. And I'm an old senior so I need a little extra encouragement and teaching. She even wrote things down for me, very reassuring! If you need to get your hearing checked, or equipment to do with hearing, Jessica Paz is your expert!

It Is Just so Damn Unfair Not to Share…read more I could not help but share the extraordinary experience I had with this establishment. If you need a thorough and meticulous examination of your hearing, followed by an expert, honest and custom presentation of the available products and technologies, this is it subsequent to being the subject of scams by three businesses. It just took three years to find them. Thanks guys. JD

Good facility with professional friendly staff which are easily reachable if need be…read more Samuel Jung who evaluated our hearing and fitted our devices is a good natured, friendly and accommodating person with welcoming attitude and pleasant smile to put one at ease.

Excellent experience making an appointment for my dad. I called in and they were able to assist.read more

Nice place kind caring staff, Lisa lipe the audiologist took care of my requests and checked both…read moremy ears. Thanks to her results will get mailed to me

My husband and I are very satisfied with our experience at Crystal Clear Hearing. Keith is very…read moreknowledgeable and takes ample time to explain and demonstrate the use of the hearing aids. He and his wife are courteous and very responsive, and we had no communication problems. The hearing aids are working well and providing the small amount of correction I needed in everyday conversations and crowded environments. We are able to highly recommend these providers.

I rarely leave reviews, but this experience was so mishandled that I feel obligated to warn others…read more If I could leave a zero star review I would. My father purchased hearing aids under a trial period that ended on December 28. Multiple attempts were made before the trial period ended to return the hearing aids, yet the office refused to accept them and hid behind technicalities, poor communication, and silence. On December 9, during an in-office appointment, my father clearly stated that he wanted to return the hearing aids because he was unhappy. Rather than explaining the return deadline or process, Keith told him there were still "adjustments" to try. He did not clearly state that the hearing aids had to be physically returned before the end of the trial period. On December 26, an email was sent requesting to return the hearing aids. Another email followed on December 27 from my father initiating the return. The office was closed on December 28 for the holidays, yet no guidance was provided about how returns would be handled during that closure. Keith did not respond until December 30, stating the trial period had ended and the hearing aids could not be returned. To make matters worse, follow-up emails and phone calls went unanswered. When we followed up again in January, the response cited HIPAA--despite the fact that I personally attended the first appointment, completed the paperwork, and was listed as a point of contact. At a second appointment, we even asked if additional authorization paperwork was needed to assist with communication and were explicitly told that was not needed and note would be added to my father's chart. Keith has discretion to extend the trial period. Knowing my father was unhappy, knowing the next appointment wasn't until March, and knowing the office would be closed at the very end of the trial period, he chose not to extend it--or even clearly explain the deadline. Instead, it feels like time was allowed to quietly run out. This was not a misunderstanding. It was a failure of transparency, communication, and basic ethics. The experience left us feeling dismissed, ignored, and taken advantage of--especially troubling when dealing with an elderly patient making a significant financial and medical decision. Extremely disappointing and not a practice I would recommend to families who expect honesty and clear guidance.

The place is really nice and clean. The front office staff are friendly and helpful. We saw the…read morenurse practitioner and he was very nice. We feel that we received good care.

Be careful going here for care. This office has canceled on me 3 times already it's been 3 months…read morethat I've been trying to see a doctor or NP they don't offer any solutions and absolutely do not see KENNETH LISING NPC! Terrible! Terrible and terrible! I'm going to make one last attempt of scheduling an appointment! I haven't had health insurance in years and trying to get back on track since I pay for it again! Was so excited to actually go to the doctor again! We will see.