Excellent staff and service after the sale . I highly recommend them to check your hearing and…read moreprovide you with any needed hearing support

Excellent service starting from the front desk and all the way through the process…read more I was seen by Dr. Abolhosseini, who was friendly, professional and very knowledgeable. He explained everything perfectly and answered all my questions. I was impressed and pleased by the fact, that they did try to sell "the top of the line," but very expensive product, unlike another place I've visited before... Hear USA is a large company and I don't know much about the rest of their locations, but the one on 12791 Newport Ave. in Tustin CA is very good!

I am a new patient of Dr Shohet. I recently went to see him to have my hearing evaluated. His…read morestaff was professional, and he took the time to ask questions and listen to my concerns. The most impressive thing about him was that after I had an MRI and he received the results he called me immediately to let me know that everything was fine so that I didn't have to worry for the next 10 days before my next appointment with him. I don't know another physician that has ever done that before. I just want to sincerely thank him for taking the time to do that. I would highly recommend his office! Thank you Dr shohet!!

We have been patients from Dr Shoet for many many years, and we only have friendly, excellent,…read morewonderful and the best professional with Dr. SHohet as our ear Doctor and Counselor. Bravo for Him and all his team. Gudelio, Fanny Friedstadt and family.

Great experiences, with Dr. Hoffman and staff. My questions and needs were answered and met, and…read morethe customer service is first-rate, before and after I purchased hearing aids. My new ENT also thinks very highly of them. I absolutely recommend this office if you're looking to purchase new hearing aids.

My profession is closely related to audiology, I am a business owner, and I am also a 20 year user…read moreof hearing aids. The summary of my experience with Dr. Hoffman is that she is 200% more diligent, effective, and communicative as my previous four assessments. I love my new aids, and continue to tweak them for maximum comfort and support. There is a certificate on the wall behind her that is awarded to a small portion of audiologists by the professional association of audiologists for outstanding knowledge and contributions to the field. Her individual attention and support would have informed me of this even without the certificate, but it's nice to know my opinion is shared!

I've been receiving treatment at Shohet Ear Associates since around 2014--from Dr. Shohet, Dr…read more Zuniga, their PAs and audiologists. ALL of these professionals and their support staff have provided me with excellent care. I've told them that they are like the Neiman Marcus of ENT care. While Dr. Shohet has been my regular guy over the years, I was very happy with the treatment I received from Dr. Zuniga a year or two ago. I highly recommend Shohet Ear Associates.

I accompanied my adult daughter for a second opinion ear exam. She was distressed by the…read moresuggestions and lack of success from previous medical care and was afraid she'd have to have her eardrum punctured to remove fluid. Dr. Shohet was wonderful, said there was no longer fluid present, and suggested ideas to restore hearing that no one had presented before. My daughter was pleased and relieved. Follow up visit scheduled in a month, time recommended for at home procedures.

Great provider. Very knowledgeable She really knows her stuff. Our family loved her services and…read moreavailability.

Michele Wilson is really wonderful at making you feel comfortable and explaining hearing tests and…read morehearing issues. As my age advances, I was worried about my hearing, and wanted a baseline hearing test, which Michele was able to provide. We also went over hearing loss prevention, hearing health and she offered really great advice. When the time comes to be rechecked, I will return to see her. Thanks, Michele!

I can't say enough about this great practice. From making the appointment, to being greeted on…read morearrival, the care received, and all the way through exit, it was a quality experience. The staff is courteous and friendly, the facility is first rate, and of course the care provided is highly professional and effective. The front desk staff are to be commended, and without question. The audiology care that I have received has been spectacular. I know, so many people push back on the idea of hearing aids, but I knew I needed them. ENT Specialists made the experience seamless, and provided just the care that I needed. I'm very pleased know that I have them as my care for hearing needs, and I think you would be as well

Arrived at the requested appointment time and waited 1 hour before seeing the Doctor. Tiny packed…read moreoffice with the sun blaring in because of broken window shades. Unfriendly office staff. If I either need attention to my ears again I will go somewhere else.

Following is my history, and review of the team at Newport-Mesa Audiology Balance & Ear Institute…read morein treating imbalance, along with hearing loss. IN SHORT: On Imbalance Issues: A Solid Ninety Percent (90%) Improvement. On Hearing Loss: I can hear things now that I never new were there. IMBALANCE ISSUES: In June 2021 I had a head injury to the right side of the skull with damage to the mastoid air cell causing imbalance, along with loss of hearing to the right side. I could not walk in a straight line, nor climb stairs without caution, and climbing a ladder was just dangerous. Come late 2024 and I was referred to Newport Mesa Audiology Balance & Ear Institute by my general practitioner, Dr. Philip Kouros of AltaMed Health. Initial interviews with Dr. Howard Mango led to diagnostics and a treatment regimen for imbalance with Dr. Monica Muncy and Dr. Kaylee Kimura. This included tailored vestibular rehabilitation therapy (head / eye exercises), repositioning maneuvers (inner ear), along with lifestyle adjustments such as dietary intake. Later, I was treated by Dr. Damara Marshall for hearing loss, and fitted for custom hearing aids. As I went through the imbalance treatments, separately I began neurology diagnostics by Dr. Dallas de la Vara of UCI Health. Dr. de la Vara was also interested in the imbalance treatment, and outcomes I found. I kept him updated as the months of work pressed on. The first two months were ... hard work, arduous, as 'my brain' was ... retrained to cope with and compensate for the above injuries. The regimen incorporated both on-site and at-home treatments where you log online, and get to work. Somewhere around the third month or so my treatment evolved to incorporating an updated AR "augmented reality" headset, along with updated software program. This is where the brain retraining really took off and progressed. The months of two-dimensional work, was put into ... reality mode with the three-dimensional AR treatment, whereby my brain seemed to put it all together. Over the past year the results have been stellar. A solid, and steady ninety-percent (90%) improvement in my balance. Maybe even 95%, seriously. I walk straight, use stairs, and climb ladders ... with greater ease, and much safer. HEARING LOSS: After the June 2021 injury I was provided hearing aids, but they seemed ineffective and over time I stopped wearing them. At Newport-Mesa Audiology I had the opportunity to work with a skilled audiologist in Dr. Damara Marshall. With proper testing she was able to show me in concrete terms, how my particular loss of hearing could be remedied with proper hearing aids, properly adjusted to compensate. Additionally, Dr. Marshall was able to explain that with appropriate hearing aids, this would help stave off further hearing loss. In clear terms, use of proper hearing aids would help ... save what you have. What's nice is that Dr. Marshall can fine tune each hearing aid separately, and adjust as needed over time. Importantly, as I need to keep my hands free, Dr. Marshall was able to find hearing aids which would work my cellphone thus allowing for hands-free calling. SUMMARY: My lifestyle has improved tremendously since being 'blessed' with treatments for imbalance and hearing loss by the Skilled and Professional TEAM at Newport-Mesa Audiology Balance & Ear Institute. It is that simple. Bruce Senator

I had a good experience. There were no problems with making appointments and the staff was helpful…read more There were charges that had to be paid as insurance didn't cover everything but that was disclosed up front. They have excellent equipment and the evaluation is quite comprehensive. The treatment sessions were very helpful. I had Dr. Muncy for the treatments and she listened to my concerns, was very knowledgable and helped me a lot.

They are neglectful and ignorant and quite frankly extremely rude. I had to wait a month for my…read moreappointment and I never got seen. It was never disclosed that they are deep into a Hoag hospital that is under severe construction. It is extremely unclear where to park and where to go. After calling ahead to disclose I was five minutes late I called to confirm my appointment upon arrival and I was told I'd have to reschedule as the doctors day is full. If being five minutes late relinquishes my appointment for a tight schedule I can't imagine I'd be given good care in the first place. So I waited a month for no care whatsoever.

Dr. Carly Schrage wasn't very friendly. She was very short with me and I felt like I couldn't ask…read moremany questions. I felt like she kept trying to leave the room. Wouldn't recommend.