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Providence Speech and Hearing Center

2.4 (106 reviews)
Closed 8:00 am - 5:00 pm
Updated 2 months ago

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8 days ago

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9 months ago

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7 months ago

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9 months ago

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2 months ago

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10 months ago

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11 months ago

I've been trying to make an appointment for over a week now. I leave my number but never get a call back.

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1 year ago

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1 year ago

Awful at scheduling, awful experience with social skills group. It was a truly gutting experience as a parent. Stay away from this place.

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1 year ago

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5 years ago

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1 year ago

Terrible speech therapist and also customer service. Be ready for surprise bills and rude customer service people. Do not book here!

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11 months ago

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2 years ago

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4 years ago

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4 years ago

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2 years ago

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4 years ago

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3 years ago

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3 years ago

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6 years ago

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3 years ago

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4 years ago

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3 years ago

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4 years ago

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7 years ago

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9 years ago

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Andrew P.

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3 years ago

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8 years ago

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Andrew P.

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4 years ago

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8 years ago

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Andrew P.

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3 years ago

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15 years ago

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5 years ago

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7 years ago

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7 years ago

They have the worse customer service over the phone. The girls are so rude and unprofessional.

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5 years ago

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8 years ago

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Ask the Community - Providence Speech and Hearing Center

Review Highlights - Providence Speech and Hearing Center

My son went to providence to get a hearing evaluation and new aides.

Mentioned in 2 reviews

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People searched for Speech Therapists 1,627 times last month within 15 miles of this business.

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HearUSA

HearUSA

1.0(2 reviews)
2.0 mi

Maria's attitude. She needs customer service training. I am not surprised to see this location have…read more1 star. Caring for an elder is overwhelming. Juggling all their medical needs can be frustrating and to have the absolute misfortune of talking to Maria can make things so much worse. She started the conversation by stating my mother had been seen at a different location, which I explained was untrue. She continued letting me know that my mom's insurance required she be seen by an audiologist and that they didn't have one, the other location did. I asked her if she was familiar with the other location and if they spoke Spanish, which she said no. After mote painful miscommunication, she explained that her location does not accept mom's insurance. When I told her that she could have begun with that, she rudely said she did and basically it was my problem for not understanding her. Crazy part is that I had no choice but to call the other location she basically shoved me to only to find out they do not have an audiologist! Thankfully, the lady that answered that phone was professional and kind. She did her research, called a location that did have an audiologist and even asked them to call me to make an appointment. Thanks to PATTY at the Kengiston Park location, I can now continue to care for my elderly mother and provide the attention so deserves. Please get Maria proper training for your Santa Ana location.

Bad customer service. I had an appointment at 1pm. I showed up eary and saw a sign that the had…read morelunch from 12-1. So, I waited in my car till 1:10pm. I went back and the door was still locked. I had othef errands to do. I got a call from Maria telling me I had an appointment. I said " I was there, where were you?" She informed me that they keep the door locked for safety reasons. They need to let patients know that and keep an eye out for them. They list my business.

The House Institute Hearing Aid Centers

The House Institute Hearing Aid Centers

3.9(8 reviews)
0.3 mi

I have been going to Dr House for at least 8 years. He is always kind compassionate and…read morethoughtful. Some Dr's wanted to do a surgery which may not improve my hearing, He suggested I try a hearing aid and it has helped improve my life. The team who sized and adjusted my hearing aid helped me whenever I need to. Front office staff are very professional. Highly recommend the team.

I am completely disappointed with the House Ear Clinic. Dr. House performed a mastoidectomy on my…read moreleft ear 3 months ago. I've had a constant staph infection in that ear since the surgery and had to actually ask him to perform a culture test at my last appointment in order to get an appropriate antibiotic to clear it up. He reluctantly took a specimen and was clearly annoyed that I had to tell him to do it. Each and every appointment is extremely rushed and he doesn't like to answer questions about my condition or the course of care. This pissed me off to the point today that I actually walked out of the office and asked my primary ENT Doctor for another referral. Furthermore, his office manager is one of the biggest bitch's I've ever come across in the health care profession. For example, today while I was in the waiting room at their Orange office location I overheard her complaining to another front office employee about a patient in an extremely unprofessional way. I would not recommend this clinic to anyone. 1 Extremely poor patient care and communication. 2 Dr. House should retire as he is either in his late 60's or even in his early 70's. That alone should have been enough for me to seek another ENT surgeon. 3 his front office manager is a complete bitch! Look elsewhere.

Providence Speech and Hearing Center - speech_therapists - Updated May 2026

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