Beware!! READ THE OTHER ONE AND TWO STAR REVIEWS FIRST!!…read more This is one of two YELP websites associated with DR LOIS NIGHTINGALE so I'll be sure to look at both! My guess is the initial site collected so many bad reviews she ghosted it and created a new site - s of this writing the Nightingale Center is 3.3 stars and the Dr Lois Nightingale site is 5.0 Before I tell you about our experiences, I would suggest that you consider that the negative reviews stretch over a number of years. It's not just one or two unhappy people. The very first thing you need to understand is that this Doctor is rigid and I do mean RIGID! There is one way - Her way! As I saw in another comment, she has a very very big ego and I would entirely agree with that 100%! Let me tell you about our experience, which was terrible. My wife and I were having issues and I convinced my wife to go to Doctor (PhD) because I wanted to get a "highly trained counsellor" as opposed to a general therapy counsellor with only a masters degree. BIG MISTAKE.!! We had not had counselling in quite a while and I anticipated that I would talk to the doctor and tell her about my concerns, about our relationship and how I dealt with my wife and vice versa NOPE!! I wanted to make sure my wife was comfortable so I asked the doctor to interview us individually, taking my wife first so I would have no influence on the interview, I.e. by being the first one to speak to the doctor before my wife. So we both filled out written statements about our concerns and then my wife saw the doctor and then I saw the doctor after that, at a separate session as I said above. When I met with the her for my individual session, the doctor would literally not allow me to speak about my wife. She repeatedly told me I could only be responsible for myself and that was all she wanted to talk about. I found this unsettling, but as I really wanted to get counselling and we had started the process I chose to continue with it. It was a difficult one hour and I left confused and unsure of exactly what the Tools we were gonna be using were. The next step was for both of us to meet with her. We had two sessions - well, 1 1/2, before I simply walked out. At the first session, after only 15 minutes together in the room with her, Dr Nightingale told my wife and I: "You two are a therapist's dream! You're a perfect couple! " Those are literally the exact words she said to us after only 15 minutes together! WTF ! ! ?? To say at least I was shell-shocked, my very first thought was how could you say these things to us if you've only been that's 15 minutes? I had written an extensive list of things I was concerned about and wanted to address, wanted to fix. I love my wife and I have no intention of divorce or anything else. We were really looking for solutions, but we had issues. We had problems. And to hear this after only 15 minutes with the doctor, well I just don't know what to say. It's still amazes me to day to think that I heard it.

My husband and I are seeing Dr. Nightingale and have made huge improvements in our communication…read moretechniques. She has given us tools to tweak the way we think about situations which has helped not only our marriage but our individual lives. Our marriage is still a major work-in-progress, but who isn't? She also wrote a book (I'm honestly only half-way through) that you can read to get a good sense of her style if you are searching for couples counseling. She has a wealth of knowledge in several areas (not just couples) and I imagine she can help you through anything. I highly recommend Dr. Nightingale. We feel very lucky to have this great resource so close to home.

I just began my journey at Hatch and couldn't be happier. Ive had the hardest time finding a…read moreprogram that fits my every need. But this program not only meets my every need but exceeds it. The staff is absolutely incredible especially the owners, Tony and Mary. I've never seen so much compassion from owners of a treatment facility in my entire life. Other places you would never even meet them. Not only have I met them, I've spoken with them, and they go above and beyond if we have any needs.This entire experience is beyond amazing from the beginning with Courtney, client care coordinator, to my case manager, Jan. Courtney offered a very comforting assessment and thoroughly listened and explained the program with a smile on her face. Jan is by far the most incredible case manager I've ever seen. I've never felt more comfortable, laughed more in my entire life and felt more safe about my recovery than when Im with Jan. I finally found a place where I can heal and finally focus on my trauma AND recovery while feeling like an empowered woman again. Thank you Tony and Mary for giving me this amazing opportunity. So if you're serious about recovery and serious about healing from past trauma and/or need a SAFE place for your diagnosis this is DEFINITELY the place for you. I wish I could give this place a million stars.

From the owner: Hatch Behavioral Health is an intensive outpatient program designed specifically for women. Our…read moreapproach is rooted in a holistic and adaptable philosophy, ensuring comprehensive care for mental health and substance use challenges, leading to sustained recovery. With a dedicated focus on women and their families, we offer premium treatment modalities aimed at nurturing healing and promoting growth.

We are beyond pleased with UBC!! We have seen so much improvement with both our kiddos Miss Aubrey…read moreand Miss Zoe are phenomenal. Can't forget about everyone at their headquarters!! Miss Jackie was extremely helpful since day one, she is the reason why we decided to give UBC a chance!! Miss Sage super sweet with our kiddos and very informative always going above and beyond to help set new goals for our kiddos! Mr Greg, love his energy and interaction when hosting events for the kiddos. Miss Brittany, Miss Kari & Miss Nguyen keep up the great work what you have built is absolutely mind blowing! The foundation you have built is absolutely lovely!!

This company is amazing!! When I meant them we were struggling to get our son the help he needed…read more They stepped in and literally saved the day!!! UBC helps the client be the best version of themselves Not only do they support that person but they family as well. Literal dream team!!!!!! Cant say enough really!!!

Don't apply to work here. Apply to other agencies that are more professional that actually show up…read moreon time and not claim u were there when they weren't and you were waiting for them. It's also not right to label someone "unprofessional" when you don't know what they go through. I will apply to other agencies that actually show up on time and not make me wait in front of my computer when I can be doing other things with my time. This office staff a mess.

if you wanna be blown off and have your time wasted for over six months and not even be able to…read morecall and speak to a staff member, especially Vanessa, needs to learn how to speak to people without cutting them off in the middle of their sentence 15 times. Their manager also will magically never be at work and will also magically never call you back. Don't expect them to call you back or have them call back your insurance company or the member liaison for ABA. These people have wasted over six months of my son's time and will never tell me anything or let me speak without cutting me off and magically. Their manager is never at work and when she is at work, you can never call anybody back. CARE quality? Literally wasted over seven months of my son's life. They deserve to go out of business today.

If you have an appointment with a doctor or psych from Lifestance, be aware that you will become…read morevery frustrated with their customer service, wait times, maze for getting anything done, and billing practices. Their policy (6/2026) is a $100 fee, if you forget to cancel an appointment 2 full days in advance. So let's say you have to cancel 24 hours prior, guess what? Customer service is in Southeast asia so that always adds some spice!

Some improvements can be made to the processes around client billing and other areas…read more The no show/cancellation policy is really rigid and it can be a bit confusing, to all involved. The therapists mean well, but sometimes their hands are tied, by policy. Outside of the billing issues, I would recommend.