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    Huntington Beach, CA

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    Orange County Speech Services

    4.6 (59 reviews)
    Closed • 8:00 am - 6:00 pm
    Updated 2 months ago

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    Kylie A.

    We have been with OCSS since my son first received his ASD diagnosis in spring 2021. The facility itself takes up the entire fourth floor of the Credit Union building on Edinger across from Bella terra. Each therapist has a room and the children can either spend time in said room or use the two gyms that are full of toys and play equipment (Lots of swings, slides, playhouse, climbing wall, crash pad, etc.). Both gyms are very clean and well maintained. They also have a nice kid friendly kitchen! Since we have been here for some time, we have had an opportunity to work with many speech and occupational therapists as well as the admin. Everyone here is very kind and knowledgeable in their field, generously offering tips and advice when I ask 100 questions. My son's schedule is packed, so when I need to reschedule, administration is very friendly and helps find a way to make our make-up appointments work for us. We have been with our current and absolutely amazing Occupational Therapist, Brenda, since day 1. She is a miracle worker when it comes to my son's food aversions- getting him to taste things he would normally throw at the wall. He is always super excited on Friday when I grab him from school since he knows hes going to see his "ms. Brenda". She is truly a key figure on my son's care team. We started speech services about a year ago at OCSS and my son's therapist, Claire, is extremely knowledgeable in Gestalt language processing. We just learned that my son is a Gestalt learner before we switched to OCSS and we are so thankful he was paired with someone with the expertise and knowledge that Claire has. She meets him right where he is that day and lets him lead which is so important for our son since he is a little unpredictable. He adores his time with her, and asks for her by name even on days we're not going to OCSS. If you're shopping around for therapy services for your child, I highly recommend OCSS and their staff.

    This review focuses on the operations of the Behavior Department at OCSS, under the direction of the owner, Elizabeth M. ABA Department: Our family has been with OCSS for six years. We were recently informed--via a 30 day notice--that as of 02/13/2026, the ABA Department will only provide services to children 10 years old and under. There was no prior discussion, warning, or indication that our child would eventually age out of their ABA services. The discontinuation was handled abruptly and felt very much like a cold turkey decision. While I appreciate the organization's honesty in acknowledging its lack of competency (staffing configuration, implementation model, and clinical environment) to effectively serve children over age 10--and their decision not to "bite off more than they can chew"--the execution was unprofessional and lacking compassion. In reality, the waitlist for ABA services elsewhere is not 30 days, but closer to 6 months to a year. A lapse in ABA services for that length of time can be detrimental to a child's physical and emotional well being and significantly increase the risk of regression. Billing: OCSS has outsourced billing to a third party company, and unfortunately, data integrity has been inconsistent. If you stay vigilant--reviewing every charge and checking all EOBs (Explanations of Benefits) through your insurance--you may be fine. However, anyone who takes the time to carefully review claims may uncover discrepancies. I have personally received a refund check in the past, and I am currently disputing the last 18 months of billing charges to correct the records. Other Departments: Our experience with Speech Therapy (ST) and Occupational Therapy (OT) has been more positive. Billing for these departments is more straightforward, with less room for errors. For now, my child will continue with Speech Therapy via telehealth, as he enjoys and responds well to his therapist. Summary: I used to read the lower rated reviews with a grain of salt, choosing to believe in the best of people. After our overall experience, however, I can understand where those reviews are coming from and see some truth in them. Hence, I am filing a formal grievance against OCSS in the hope that this feedback encourages meaningful reflection on their business operations. My intent is not only to share our experience, but also to promote improvements in communication, compassion, and continuity of care for other families navigating similar challenges. Closing: Things happen for a reason. When one door closes, another opens. In hindsight, I'm glad OCSS forced us to look elsewhere. We have since found new providers whose billing is prompt, transparent, and honest, and whose communication is respectful and consistent. Best of luck to all parents navigating this journey. Feel free to message me if you would like suggestions.

    PT at OC Speech

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    2 months ago

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    Elizabeth M.

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    Elizabeth M.

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    Elizabeth M.

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    Elizabeth M.

    We are so happy to hear! Thank you very much for your kind words!

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    Elizabeth M.

    Thank you for your kind words Jennifer!

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    Elizabeth M.

    Thank you for your kind words!

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    Elizabeth M.

    We love Miss Kayli too! So happy to hear your kind words.

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    Ask the Community - Orange County Speech Services

    Hello I want to ask about prices for speech therapy?

    Contacting the front desk regarding pricing is best. Rates for therapy vary depending on what insurance you are using to cover the cost. Call us at 714-916-0641… 

    Do you guys accept caloptima or medical?

    We do take medical if you elect Kaiser as the carrier. We don’t take straight medical. Thank you. Hope this helps!

    Do you accept hmo insurance?

    We do. Just call our office for more details! 714-916-0641 Kaiser Greater Newport Physicians… 

    Hello we have PPO? Do you provide services?

    We do take any PPO plan. Just call us to get started at 714-916-0641. You can also send a picture/copy of your child's insurance card front and back to Julia@ocspeechservices.com and she can verify your plan benefits and schedule for therapy.… 

    What is the age limit?

    We work with children birth to age 21!

    View All 6 Questions

    Review Highlights - Orange County Speech Services

    “Elizabeth at OC Speech has gone above and beyond to make sure my son's needs are met.”

    Mentioned in 9 reviews

    Read more highlights

    Hope Physical Therapy - Here is the view from inside looking out towards Mile Square Park (Warner Ave.)  The disability parking is there.

    Hope Physical Therapy

    4.7(87 reviews)
    3.2 mi

    This updated review is well overdue; after the owner read my previous review, he asked to meet with…read moreme in person with one of the front desk ladies, l really appreciated that they took out personal time with me; I learned a lot about the meaning of the name of the business, so very touching; the front desk ladies are human and did not realize how they were coming across, I appreciate their sincerity and how they made tremendous adjustments; my physical therapy is coming along very well; I would definitely recommend HOPE Physical Therapy to my friends and family; the owner is one great excellent manager and his whole staff is doing an awesome job together.

    Best physical therapy place to go to! 100% recommend for before & after surgery…read more There's always plenty of parking. The disability ramp is near their glass corner (parallel to Mile Square Park/Warner Ave). Designated disability spots are available, but regular spots are often closer to the ramp and front door. If you park near the front entrance, note there are a couple of curb steps with dirt, just a heads-up for anyone with lower body injuries (like I had). The entrance is at the door with the suite number. The other door by the exercise room is just for airflow. I accidentally entered through there my first time! You don't realize how good a place is until you've been somewhere else that's subpar or just plain awful. Before surgery, I went to another PT office for ROM. It was okay, but the strong cleaning chemical smell stuck to my clothes and bothered me. I never had that issue at Hope PT. I came to Hope PT unsure if I'd get surgery and wanted to strengthen my leg first. My consultation was with Alex, who was friendly and informative. During prehab, David worked with me and was fantastic: empathetic, hands-on, and helped me trust the process. Drew and a Japanese PT (sorry, I forgot her name) also helped with exercises. I love the vibe here. Staff get along well and there's a strong sense of camaraderie. Even though I don't need a translator, I noticed Drew (not Vietnamese) had learned some Vietnamese phrases. That's fun! Other PTs are native speakers: Mike, Alex, and David, and I think that helps serve the local community. Others also speak Spanish, so the staff here are very inclusive and diverse. After building strength, I still had instability and locking from my injury, so I chose to have surgery. Because I switched insurance networks to get the surgeon I wanted, I was sent to a random PT clinic nearby. I went pre-surgery and... wow. The PTA didn't seem to have read my file. She asked basic, redundant questions and told me not to bend my knee at all because it was "dangerous." That made no sense. I was already biking and doing ankle-weight exercises at Hope, and I literally drove myself there pain-free. I had to explain my situation several times in front of other patients, which felt unprofessional. They had barely any seats in the waiting room, and three were taken by a patient's kids. With my knee injury (which isn't visibly obvious), I barely got a seat. Their chairs were old, flat, and too low for someone recovering from knee surgery. That alone was bad enough, but then I realized the place was on the second floor. A terrible setup for someone post-op. I gave it a second shot, but both sessions involved long wait times (20 to 30 minutes), and lying on their hard treatment beds gave me back pain within 10 minutes, both times. My back never hurt at Hope PT. Only good thing: it was 10 minutes from home. But I'd rather travel farther for better care. After that experience, I asked my surgeon's office if I could go back to Hope PT. Thankfully, the referral was approved! I'm now back post-op and couldn't be happier. I had my post-op consult with Mike, who was friendly and helpful. He even showed me how to neatly roll my ace wrap. I'm now working again with David, Drew, Alan, and others. I feel like I'm in great hands. Compared to that other place, I really appreciate how clean, spacious, punctual, friendly, and well-equipped Hope PT is. There's lots of equipment, space to move, and a great environment for progressing through my multi-phase ACL recovery. So glad I made the switch back!

    Photos
    Hope Physical Therapy - Front door = The only entrance. Take note of these two steps and dirt if you have a lower body injury.

    Front door = The only entrance. Take note of these two steps and dirt if you have a lower body injury.

    Hope Physical Therapy
    Hope Physical Therapy - Ramp access is parallel to Warner.  Front door is maybe about 8 parking spaces from there.

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    Ramp access is parallel to Warner. Front door is maybe about 8 parking spaces from there.

    In Motion O.C. - Yelp's #1 rated Physical Therapy Clinic in America

    In Motion O.C.

    5.0(67 reviews)
    3.3 mi

    We've been to a few physical therapy clinics before, but our experience at In Motion in FV has been…read moreexceptional from the very first evaluation with Laura Ward. My mom doesn't speak English, and I help translate, but Laura was incredibly attentive to both of us. She carefully observed my mom's movement and reactions, asked thoughtful questions and never made us feel rushed. Even with the language barrier, she quickly understood what was going on. She took the time to explained everything clearly and showed where the pain may be coming from. By the time we got home, my mom already felt noticeably relief. That surprised us as this was just an initial evaluation. There are many skilled professionals out there, but it's rare to find someone who is not only highly skilled but also genuinely cares about their patients. Laura is exactly that. She brings empathy, patience, and dedication to every session. She even makes early morning appts something we look forward to. We're truly grateful to have found her and feel confident in her care.

    I would like to give a super shout out to Mark Rowley! My sister, Stephanee, has a chronic illness…read moreand is in constant pain. She broke her ribs and has an extensive thoracic injury and her healing has been a long time coming due to her illness. She has been seeing Mark and has noticed a marked difference. He patiently works with her and shows her exactly the exercises and stretches she needs to help in healing with her pain. Since going to Mark she is no longer looking at everyday a bad day but mostly good days. This enables her to be able to lead a more normal home and family life. Love seeing her stronger and smiling! Can't thank you enough.

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    In Motion O.C.
    In Motion O.C.
    In Motion O.C.

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    California Rehabilitation and Sports Therapy

    California Rehabilitation and Sports Therapy

    4.2(5 reviews)
    4.1 mi

    I was referred to California Rehab Sports Therapy by my doctor for lower back pain. Initially, I…read morewas prescribed 5 weeks of physical therapy, which I was told was covered by my insurance. At each visit, I paid my $25 copay and, for the most part, received one-on-one treatment with a physical therapist. After the initial 5 weeks, I was still experiencing some pain and decided to continue treatment. Unfortunately, the quality of care seemed to decline from there. I would sometimes see an actual physical therapist briefly at the beginning of the appointment, but then I would be passed off to an assistant and essentially work through the same exercises and movements on my own. There were times when I felt I was barely being monitored, including whether I was using proper form. The billing experience was even more frustrating. I later learned that my $25 copay did not cover everything I was being billed for. When I questioned the additional charges, especially since my appointments seemed to consist of essentially the same treatment each time, I was told the charges were based on the billing codes entered by the physical therapist. I contacted my insurance company to understand why these charges were not covered. My insurance company attempted several times to contact the billing department to clarify the charges but was unable to reach the appropriate person. Eventually, I stopped hearing anything about the balance and assumed the issue had been resolved. Now, several months later, I received a collection notice for the same balance I had been trying to resolve in the first place. This is extremely frustrating and disappointing, particularly because I made an effort to address the charges before they ever reached this point. I see that other people have had positive experiences with this location, but unfortunately, mine was not one of them. Between the decline in the quality and attentiveness of the treatment and the way the billing issue was handled, I would not recommend this location to anyone I know. I'm sharing my experience so others know to pay close attention to both the level of care they are receiving and exactly what is being billed to their insurance.

    Great folks. They all work diligently to get you to recover or improve from your injury, surgery,…read moreor other issue. Obviously 95% of the work is on you and how much you do at home, but they'll guide you and encourage you. The administrative side of it was easy as well. It's relatively easy to set up your first appointment, and setting up follow-up appointments is as easy as asking on the way out. Also they've joined us in 2024, but they didn't leave 1994 behind, you have multiple ways to communicate with them. From a land line to text to a web page.

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    California Rehabilitation and Sports Therapy
    California Rehabilitation and Sports Therapy
    California Rehabilitation and Sports Therapy

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    California Therapy Solutions

    California Therapy Solutions

    4.4(22 reviews)
    1.6 mi

    I came to California Therapy Solutions (CTS) in Fountain Valley twice for treatment of pain in my…read morearms and shoulders. Prior to CTS, I had also received treatment for cervical radiculopathy at another physical therapy company. My first time at CTS was in March 2023 for arm pain (an MRI showed cervical radiculopathy). The treatment lasted about six weeks, with positive results. My arm pain disappeared. I don't remember the names of the physical therapists who treated me at that time. The second time was more recent. I started in May 2026 and ended in early October 2026. The treatment was for pain in my shoulders and upper arms on both sides. The therapists who helped me were Sandy, Max, and Brandon Le. This review is about this second round of treatment. In short, CTS in Fountain Valley provides one of the best physical therapy treatment services. The facilities may be small or average in size, but they are adequate for most purposes. The office is clean, well-lit, and well-ventilated. During the hot summer of 2026, the air-conditioning was a blessing. The office is located in a popular shopping center with CVS, ALDI, donut shops, restaurants, etc. A huge parking lot shared by all the surrounding businesses always has available spaces. But the businesses and the area were nothing compared to the service and treatment I received at CTS Fountain Valley. The three therapists were wonderful and delightful. Each had a different style, but they were all highly experienced, competent, dedicated, and caring. The treatment included a set of exercises done by the patient and shoulder work done by the therapist. Sandy was funny. Her jokes helped take my mind off the pain or soreness from doing the exercises. Max was a bit more serious. He was meticulous in his exercise instructions. He didn't just say, "Please do two sets of 10." He would say, "Please do this in two sets, 10 times in each set. Take a short break between the two sets. Otherwise, it will just be one set of 20." Brandon was watchful. He didn't just let me do the exercises and walk away. He would stand nearby or work on his computer but periodically glance over at me while I was exercising. He would come by and correct any mistakes and remind me, "Make sure to rotate the shoulder when you push it." The best part of each session was not the exercise. (Who wants to do the exercise?) It was the shoulder work done by the therapist. I would lie down on the table, and the therapist would stretch, massage, pull, and twist my arms on each side. The work often led to some pain. I would signal this by letting out a small scream. They would back down and continue with less force. The shoulder work lasted about 10-15 minutes. I typically closed my eyes and saw my life playing out during those short periods: anticipation (for the enjoyment and pain), enjoyment (from the stretching and shaking), relaxation (from the massaging of the arm muscles), excruciating pain (from the pressing and twisting), and disappointment (when the work was over). While Sandy, Max, and Brandon were all excellent, I want to single out Brandon for his near-perfect work. He cares for his patients and does not just try to make them happy by being easy on them. He is highly knowledgeable in his craft and explained to me the what, the how, and the why of each exercise. He is very skillful in his manual therapy. He has strong arms, but he can be gentle and soft when necessary. One thing I appreciated most was his watchfulness in making sure I was doing the movements correctly. The supporting staff was no less praiseworthy. Brandon Do was friendly. Ryan was especially helpful. They were all courteous, polite, and respectful, making me think of CTS as not just physical therapy, but mental therapy as well. One disappointment, though: on my last day there, Brandon, the therapist, asked me what song I would like to listen to. I told him the "Digidi Digidi" song. I was disappointed that both Brandon and Ryan didn't seem to know what song I was talking about. But after Brandon turned it on, they both agreed that the vibe was good, though the lyrics were a bit silly.

    Very diligent, knowledgeable, and caring Physical Therapist (Max) and the team always starts me…read morewith exercises as soon as I arrive. Appreciate it, since I have a very busy schedule. Max & Brandon make a great team and makes things happen. Happy with progress made with learning how to manage my lower back pain, on a daily basis.

    Photos
    California Therapy Solutions
    California Therapy Solutions
    California Therapy Solutions

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    Orange County Speech Services - speech_therapists - Updated October 2026

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