Long overdue review of Chatterbox. It's been about a year since we left Chatterbox, but I'm very…read morethankful for the services that they provided to my son. When my son was 3 years old, I brought him to Chatterbox since he was no longer developing verbally. In fact, he had regressed badly in preschool, and was largely not verbal there during the day. We later had him diagnosed with autism (ASD), and were able to pursue other services, but at the time, all we had was Chatterbox. After the initial intake with Courtney, he was accepted as a patient, and we got on the schedule pretty quickly. I don't believe it is this available or open normally, so I guess we got lucky. We set goals and we were coming to Chatterbox for 30 minute sessions (really 25 minutes) twice a week. We worked on some basic things, but given the later ASD diagnosis, we did what we could here. The end result was that after almost a year, he was verbal again and we met some of our goals. I didn't mind continuing with Chatterbox, but by that point, my son's needs were greater in other areas, so most of his time afterschool was allocated to behavior therapy instead. All in all, we are very thankful for the services that Chatterbox provided. Eternally grateful for the services delivered by Marina, Denny, Amanda, and Jenn. Also thankful to Priscilla for being great to work with from a scheduling and administrative perspective. Anyone who comes here will know right away that the parking lot is comical. The entrance on Cherry actually features bi-directional traffic, even though it's only wide enough for a single vehicle. If I do manage to get in this way, I'll do a quick pass through the lot, and if no spots, I'll make a right in the alleyway and another right on Reagan St., then another right back onto Katella, where there is usually street parking in front of the dentist.

Poor quality of service received. My son was referred by his insurance, and we regret coming. The…read moreinstructors here suggest that they are teaching skills, but spend the time playing and commenting on how "cute" the children are every 5 minutes without actually assisting in their development. When we asked the instructor about this, she insisted that he was too young to learn and they were unsure why the insurance sent them due to their young age, yet they continued to insist the next appointment would be different (I guess it was a money grab) My son showed no growth during his time here, but incredible growth after deciding to no longer use this company. Also, please make sure you keep your insurance documents handy, as their billing team will change terms in payments without notifying you and then blame someone else (blaming insurance, due to their errors and requesting additional payment. Poor practice being run here.

Jessica is amazing and we are so grateful for her and the time she spent with our daughter. Our…read moredaughter was diagnosed as a "late talker." Her receptive speech was in the normal range, but her expressive speech was delayed. At two years old, our daughter was saying only about 5 words. We discussed speech therapy with her pediatrician at her 18 month well check, then again at her 2 year well check. When we were told that she should have been saying at least 50 words by 24 months, we knew that speech therapy was necessary. I contacted Jessica to start the process, and during our first phone conversation, I knew she was the right choice for our daughter. Jessica was extremely patient. She took time with me explaining the process of speech therapy, going over options, and overall, easing my mind about everything. After the initial evaluation, Jessica was able to give us a diagnosis, an overall plan, and an estimated timetable for therapy. Our daughter had sessions with Jessica for about 5 months. Jessica was very flexible with our family's schedule. She came to our home, as well as my parents' home, as they took care of our daughter a few days a week. Jessica immediately bonded with our daughter. She would sit with her on the floor and interact with her in a very calm and patient manner. Our daughter always thought that she and Jessica were just playing. She loved the games they played and the activities they did together. She looked forward to her visits every week. Jessica involved all family members in the therapy process, giving us tools to be able to work with our daughter on skills in our everyday life. She provided us with strategies to be able to reinforce what she had been working on with our daughter. All the tactics and routines that were part of her therapy plan were made known to everyone, and this approach, we truly believe, hastened her development of speech. We saw improvements in our daughter's expressive speech very quickly. Not only was she saying new words, her overall demeanor changed. Before she started speech therapy, she would get easily frustrated, as it was difficult for her to communicate with us. As her speech developed and she was able to express herself more to the people in her life, she became more content and calm. We are so grateful for Jessica and highly recommend her if you are looking for a speech therapist!

We sought therapy for our son when he was about 16 months old. Jessica was quick to get us in for…read morean evaluation and listened to all of our concerns. It's hard to see your child struggle or recognize a delay with them, but Jessica was very sensitive and helpful and that made the whole process a great experience. We were lucky and he only needed therapy for a couple of months but we will miss her and will be back if he shows any signs of a delay again. Thank you so much Jessica!

We've been coming to OC Speech Services for over a year now, and I'm so thankful we found them. My…read moreson receives both OT and speech therapy here, and it's been amazing to see how much he's grown since starting. We've had the opportunity to work with several wonderful therapists, and we're grateful for all of them. I'd also like to mention his speech therapists, Ms. Dana and Ms. Jena, and Mr. Joseph (OT therapist) to who have been such an important part of his progress. They've taken the time to get to know my son, incorporate his interests into each session, and keep him engaged and motivated to learn. They also do a great job keeping us involved by sharing his progress after each session and giving us ideas for what we can continue working on at home. Watching my son grow in his communication skills has been incredibly rewarding. We know that progress didn't happen overnight, and we're so grateful for the patience, encouragement, and dedication his therapists have shown him. We're so thankful we found OC Speech Services and couldn't ask for a better team to be part of my son's journey.

Arianna has been an amazing speech therapist for our daughter, Lucille. Over the past two years,…read moreLucille has gone from using very few understandable words and struggling to produce many speech sounds correctly to speaking in full sentences, asking and answering questions, following conversations, and expressing her needs much more clearly. Her speech intelligibility has improved tremendously, and her confidence has grown along with it. Arianna is patient, knowledgeable, and consistently made therapy engaging while giving us practical activities to reinforce skills at home. Her dedication and genuine care played a huge role in Lucille's progress. We are incredibly grateful for everything she has done and highly recommend her.

Robin has been working with my 13 year old son for about 5 years. My son has been diagnosed with…read morehigh functioning autism and a learning disability. Robin is an incredible therapist. She's very patient and has challenged my son to do things that I never thought he would ever do, such as read the Harry Potter books, watch the movies, and verbalize as well as write about the similarities and differences. My son has grown up and made major breakthroughs in ways that would bring tears to a parent's eyes. She really goes above and beyond, and I am very proud to call her my son's therapist. People pray for people like her to come in and be the strong influencers in their children's lives.

Daughter was diagnosed with Aspbergers. Robin changed our lives from an inattentive challenging…read morechild to a high functioning kiddo. Robin is magic, kind, brilliant, fun, intelligent, caring and organized. We were with her for 4 or more years, twice a week and solutions and peace after every meeting. Parents can have part of the session. She's Magic Jennifer

I was super impressed when we took a tour of the preschool portion of SLDC. The campus is really…read morehuge and looks like a regular school. But this school really helps kids from infants to their adulthood with learning disabilities. The preschool, in particular, is for everyone. What is really helpful, they use the same helpful techniques for children with learning disabilities in their curriculum. It is like equipping the teachers with super learning powers. It is really to accelerate the learning process. I love how diverse the students who attend this school and teacher ratio is amazing. You have the option of sending your child in for 2xs or 3xs or 4xs or the full the week. The cost to send your child there is extremely reasonable. I was so surprised! Their school schedule is like Centralia's school schedule and has summer school as an option. The only reason why my son has not enrolled yet is my son is receiving certain services from our insurance that is practically the whole day. Once those services go away, we certainly enroll him. I would just schedule a tour and once you go on it, you will be thrilled and ensured that you want your child to attend their preschool program. Oh yeah, their OT class gym is amazing. You should ask for it when you go on the tour to check it out.

Love this place. My daughter is 6 and was only getting 30 mins at Providence but they got ins to…read moreapprove 45 min sessions here. Very happy here.

My son absolutely loves his sessions with Kelsy. He literally cry's when we have to leave. She is…read moreso amazing with my son. She has such a caring, kind way of interacting with my son. Since my son who is 2 1/2 has started therapy he has started to use so many words and even 3 word sentences. We absolutely love Mrs, Kelsy and will be referring her.

Ms Kelsey is awesome....she has been working with my son & he is communicating better & his…read morecomprehension is improving.... He is thriving with leaps & bounds. Thank you.

Ms.Kiani, an occupational therapist has made such a positive impact on our autistic 4-year-old's…read moredaily life. She has helped him overcome refusals with everyday activities, and one of his biggest achievements has been toothbrushing. Through her patience, encouragement, and individualized approach, she has helped make these routines less stressful and more manageable for our family. We are so grateful for her support and highly recommend her!

My son has been attending speech therapy here for quite some time, and I couldn't be happier with…read morethe progress he's made. His therapist, Miss Emily, is absolutely wonderful. It's clear that she genuinely cares about both her work and the children she helps. She makes every session engaging, fun, and interactive, to the point where my son gets excited to come and "play with Miss Emily." Her ability to connect with him has made such a positive difference in his speech development. I also appreciate how she takes the time to communicate with us as parents after sessions. She explains his progress, answers our questions, and ensures we understand the goals and strategies being used so we can support him at home. We are incredibly grateful for the care and dedication we've received here. I highly recommend Infinity Kids to any family looking for supportive, knowledgeable, and compassionate therapists.